Key Takeaways

  • Hair texture (fine, medium, coarse) refers to the diameter of individual strands and affects processing time
  • Hair porosity indicates how well hair absorbs moisture - high porosity processes quickly but is damage-prone
  • The elasticity test determines cortex strength - hair that breaks when stretched should NOT receive chemical services
  • Always check for contraindications like scalp diseases, open sores, and previous chemical treatments
  • Perform patch tests 24-48 hours before oxidation color services to check for allergic reactions
Last updated: January 2026

Hair Analysis and Consultation

Hair analysis is the systematic examination of hair and scalp to determine the best services and products for each client. This critical first step represents a significant portion of the NIC cosmetology exam (45% covers hair care services) and is essential for successful outcomes in all hair services.

Why Hair Analysis Matters

Before performing any hair service, cosmetologists must assess the client's hair characteristics to:

  • Select appropriate products and techniques
  • Predict how hair will respond to chemical services
  • Identify contraindications that would prevent services
  • Set realistic expectations with the client
  • Avoid damage and ensure client satisfaction

Hair Texture

Hair texture refers to the diameter or thickness of individual hair strands. Understanding texture helps determine processing times and product selection.

TextureDiameterCharacteristicsService Considerations
FineSmallest diameterSilky, soft, fragile, may lack volumeProcesses quickly; use gentler formulas; over-processes easily
MediumAverage diameterMost common; flexible; moderate resistanceStandard processing times; predictable results
CoarseLargest diameterThick, strong, resistant, wiryRequires longer processing; may need stronger formulas

How to Test Texture: Hold a single strand between your fingers. Fine hair is barely perceptible; medium hair feels like a cotton thread; coarse hair feels like a piece of wire.

Hair Density

Hair density refers to the number of individual hair strands per square inch on the scalp - not the thickness of individual strands.

Density LevelStrands per Sq. InchVisual IndicatorService Considerations
Low (Thin)Below averageScalp easily visibleUse lighter products; avoid weighing down hair
MediumAverage (about 2,200)Scalp somewhat visibleStandard product amounts
High (Thick)Above averageScalp barely visibleMay need more product; longer service times

Hair Porosity

Porosity describes the hair's ability to absorb and retain moisture, determined by the condition of the cuticle layer.

Porosity LevelCuticle ConditionCharacteristicsService Considerations
LowCuticles tight/flatResistant to chemicals; water beads up; slow to dryRequires more processing time; may need heat or pre-softening
NormalCuticles slightly raisedAbsorbs and holds moisture wellStandard processing times; predictable results
HighCuticles open/damagedAbsorbs quickly; dries fast; frizzes easilyProcesses very quickly; prone to over-processing; needs conditioning

The Float Test: Drop clean hair strands in water. Low porosity hair floats; normal sinks slowly; high porosity sinks immediately.

The Slide Test: Slide fingers along a hair strand from end to root. Rough, bumpy feeling indicates high porosity (raised cuticles).

Hair Elasticity

Elasticity is the hair's ability to stretch and return to its original length without breaking, indicating the strength of the cortex.

Elasticity LevelStretch CapacityIndicatesService Considerations
LowBreaks easily when stretchedWeak cortex; damaged hairChemical services NOT recommended; needs strengthening treatments
NormalStretches 50% when wet, returnsHealthy cortexGood candidate for chemical services
HighStretches significantly and returnsVery healthy, often curly hairIdeal for perms, color, and other services

The Stretch Test: Take a single wet strand and gently stretch it. Healthy hair stretches up to 50% of its length when wet and returns without breaking.

Scalp Conditions

Assessing the scalp is equally important before any service:

ConditionAppearanceCharacteristicsAction
NormalSmooth, unblemishedBalanced oil productionProceed with service
Dry ScalpFlaky, tight, itchyLacks moisture/sebumUse moisturizing products; avoid harsh chemicals
Oily ScalpShiny, greasyOveractive sebaceous glandsUse clarifying products
Dandruff (Pityriasis)White/gray flakesFungal conditionRefer to dermatologist if severe; use medicated shampoo
PsoriasisThick silvery scalesAutoimmune conditionDO NOT perform service; refer to physician
Open Sores/CutsVisible woundsCompromised skin barrierDO NOT perform service until healed
Pediculosis (Head Lice)Nits on hair shaftParasitic infestationDO NOT perform service; refer for treatment

The Client Consultation Process

A thorough consultation protects both you and your client:

Step 1: Review Client History

  • Previous chemical services (color, perm, relaxer)
  • Time since last service
  • Products currently used
  • Known allergies or sensitivities
  • Medical conditions affecting hair/scalp

Step 2: Physical Analysis

  • Hair texture, density, porosity, elasticity
  • Scalp condition
  • Hair growth patterns
  • Length and current style

Step 3: Visual Analysis

  • Check for obvious damage
  • Look for color inconsistencies
  • Identify previous chemical treatments
  • Note natural hair color and gray percentage

Step 4: Client Communication

  • Discuss desired outcome
  • Explain realistic expectations
  • Recommend appropriate services
  • Obtain informed consent
  • Document everything on a client card

Contraindications for Hair Services

Contraindication means a condition or factor that serves as a reason to withhold a service. Never perform services when contraindications are present.

ContraindicationServices to AvoidWhy
Scalp disease/infectionAll servicesRisk of spread, irritation, liability
Open wounds/soresAll servicesInfection risk, chemical burns
Highly damaged hairChemical servicesFurther damage, breakage
Metallic hair dyes presentOxidation color, permsDangerous chemical reaction
Recent henna applicationChemical servicesUnpredictable results, damage
Pregnancy (first trimester)Chemical servicesConsult physician first
Positive patch testHair colorAllergic reaction risk
Failed strand testChemical service testedHair will not withstand service

Preliminary Tests

Always perform appropriate tests before chemical services:

TestPurposeHow to PerformWhen to Use
Patch Test (Predisposition Test)Check for allergic reactionApply small amount of color behind ear or inner elbow; wait 24-48 hoursBefore ANY oxidation color service
Strand TestPredict color result and timingApply product to small section; process and evaluateBefore color services
Pull TestCheck hair strengthGrasp small section near scalp and gently tugBefore any chemical service
Porosity TestAssess cuticle conditionSlide fingers along hair strandBefore perms and color
Elasticity TestCheck cortex strengthStretch wet hair strandBefore chemical services
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Client Consultation Flowchart
Test Your Knowledge

A client's hair breaks immediately when stretched during an elasticity test. What does this indicate?

A
B
C
D
Test Your Knowledge

During a porosity test, a client's hair feels rough and bumpy when you slide your fingers from end to root. This indicates:

A
B
C
D
Test Your Knowledge

Which scalp condition is a CONTRAINDICATION that requires you to refuse service and refer the client to a physician?

A
B
C
D
Test Your Knowledge

A patch test (predisposition test) must be performed:

A
B
C
D