13.4 Temporary Methods of Hair Removal

Key Takeaways

  • Depilation removes hair at or above the skin surface; epilation removes hair from below the surface including the root.
  • 19 NYCRR § 160.20(k) requires disposable protective gloves for waxing services and a new applicator each time it is inserted into the wax.
  • All scissors and tweezers must be new or sterilised before use on each customer during waxing services.
  • Hair removal is a licensed cosmetology service under GBL § 400(6), but electrology is expressly excluded from the definition.
  • Waxing is contraindicated over broken skin, active herpes simplex, sunburn, moles, warts, and for clients using prescription retinoids or recent exfoliating treatments.
Last updated: August 2026

Temporary Methods of Hair Removal

Exam Focus: Two New York rules carry the most weight: § 160.20(k) makes gloves mandatory for waxing — not optional as with other PPE — and requires a new applicator each time it enters the wax. Beyond that, learn the epilation-versus-depilation distinction and the contraindication list, which is where waxing injuries come from.


1. Hair Removal Protocols & Safety Standards (Epilation vs. Depilation)

Hair removal is categorized into two distinct modalities:

  • Depilation: Removal of the hair shaft at the surface of the skin (e.g., shaving, chemical depilatories containing thioglycolates that dissolve disulfide bonds in the hair shaft).
  • Epilation: Removal of the entire hair shaft from the base of the hair follicle root (e.g., tweezing, hot/warm waxing, hard waxing, sugaring, threading, and electrolysis).
┌─────────────────────────────────────────────────────────────────────────────┐
│                     SOFT WAX vs. STRIPLESS HARD WAX                         │
├───────────────────────────┬─────────────────────────────┬───────────────────┤
│ Feature                   │ Soft Wax (Strip Wax)        │ Hard Wax          │
│                           │                             │ (Stripless Wax)   │
├───────────────────────────┼─────────────────────────────┼───────────────────┤
│ **Application Layer**     │ Applied in very thin layer  │ Applied in thick, │
│                           │                             │ plush layer       │
├───────────────────────────┼─────────────────────────────┼───────────────────┤
│ **Removal Method**        │ Requires fabric/paper strip │ Removed directly  │
│                           │ pressed firmly over wax     │ after wax hardens │
├───────────────────────────┼─────────────────────────────┼───────────────────┤
│ **Skin Adhesion**         │ Adheres to hair AND stratum │ Adheres strictly  │
│                           │ corneum of the skin         │ to hair shafts    │
├───────────────────────────┼─────────────────────────────┼───────────────────┤
│ **Optimal Body Zones**    │ Large body areas: legs,     │ Delicate areas:   │
│                           │ arms, back, chest           │ brows, lip, bikini│
└───────────────────────────┴─────────────────────────────┴───────────────────┘

Clinical Waxing Procedure & Protocols

  1. Sanitize & Prepare: Sanitize hands, put on clean disposable gloves. Cleanse treatment area with pre-wax antiseptic lotion to remove makeup, oils, and sweat. Dry thoroughly.
  2. Temperature Testing: Always test the temperature and consistency of the melted wax on your inner wrist before applying it to the client. The wax should be warm and fluid, never scalding hot.
  3. Application Direction: Using a disposable wooden spatula, apply wax smoothly at a 45-degree angle in the exact DIRECTION OF HAIR GROWTH.
    • No Double-Dipping Rule: Never dip a used wooden spatula back into the wax heater pot. Use a fresh spatula for every single dip.
  4. Removal Direction:
    • For soft wax: Apply fabric strip, rub firmly 3 to 4 times in the direction of hair growth.
    • Hold the surrounding skin taut with your non-dominant hand.
    • Pull the strip/wax off rapidly in the OPPOSITE DIRECTION OF HAIR GROWTH, keeping the pull FLAT AND PARALLEL TO THE SKIN SURFACE.
    • Critical Safety Warning: Never pull upward or away from the skin. Pulling upward causes bruising, hematomas, and tearing of the epidermal stratum corneum.
  5. Immediate Soothing Pressure: Immediately press your gloved fingers or palm firmly over the waxed area for 3 to 5 seconds to calm cutaneous nerve receptors.
  6. Post-Wax Care: Apply soothing post-epilation lotion containing aloe vera, tea tree, or azulene.

Medical Contraindications for Waxing Services

Cosmetologists must screen for critical medical contraindications before performing any waxing service:

  • Oral Isotretinoin (Accutane): Any client who has used oral isotretinoin within the past 6 to 12 months must NOT receive waxing services anywhere on the body. Accutane severely thins the skin; waxing will rip away entire sheets of living epidermis, causing scarring and infection.
  • Topical Retinoids / Exfoliants: Clients currently using Retin-A (tretinoin), Renova, Differin (adapalene), Tazorac, or high-percentage glycolic/salicylic acids must avoid facial waxing.
  • Recent Peels or Dermabrasion: Chemical peels, laser resurfacing, or microdermabrasion within the preceding 7 to 14 days.
  • Cutaneous Pathology: Sunburn, active herpes simplex lesions (cold sores), warts, moles, open wounds, pustular acne.
  • Circulatory & Systemic Conditions: Varicose veins (never wax over varicose veins), phlebitis, uncontrolled diabetes (slow healing, high infection risk).

2. Depilation and Epilation

DepilationEpilation
Removes hairAt or above the skin surfaceFrom below the surface, including the root
RegrowthDaysWeeks
MethodsShaving, depilatory lotions and creamsTweezing, waxing, sugaring, threading, epilator devices
Regrowth feelBlunt cut end, feels stubblyTapered new hair, softer regrowth

Electrology — permanent hair removal by electric current — is expressly excluded from the esthetics and waxing definitions in GBL § 400(6) and § 400(10). A New York cosmetologist may not perform it.

3. The Four Official Methods

Manual tweezing

  • Used for precise work: brow shaping, stray hairs, small areas.
  • Cleanse the area first; tweeze in the direction of hair growth, holding the skin taut with the free hand.
  • Grip the hair close to the skin and pull with a swift, steady motion.
  • All tweezers must be new or sterilised before use on each customer under § 160.20(k).
  • Soothe the area afterwards; avoid heat, makeup and sun immediately after.

Depilatory lotion or cream

  • A chemical depilatory dissolves the hair at the surface, usually with a thioglycolate at alkaline pH — the same chemistry family as a perm reducing agent, at a strength intended to destroy hair rather than restructure it.
  • A patch test is essential 24 hours before first use, because irritant and allergic reactions are common.
  • Follow the manufacturer's timing exactly. Leaving a depilatory beyond the stated time causes chemical burns.
  • Never use on inflamed, broken or recently exfoliated skin, or on the eyebrow area.
  • Rinse thoroughly with cool water and apply a soothing product.

Waxing

Hard wax is applied warm, allowed to set, and lifted without a strip — preferred for small, sensitive areas such as the face and underarm. Soft wax is applied thinly and removed with a fabric strip — used for larger areas such as legs.

The New York rules are mandatory, not advisory:

RequirementAuthority
Disposable protective gloves must be worn§ 160.20(k)
A new applicator each time the applicator is inserted into the wax, so the remaining wax is not contaminated — no double-dipping§ 160.20(k)
All scissors and tweezers new or sterilised before use on each customer§ 160.20(k)
Blood contact triggers the full exposure protocol; disposables sealed in a plastic bag§ 160.19
Wax heaters and product kept away from ignition sources§ 160.12, § 160.25

Procedure: cleanse and dry the area; test the wax temperature on your own inner wrist; apply in the direction of hair growth; hold the skin taut; remove against the direction of growth, quickly and close to the skin, keeping the strip parallel to the skin rather than pulling upward; apply immediate pressure to the area; soothe.

Bleaching

  • Bleaching does not remove hair; it lightens it so it is less visible, and is used for fine facial hair and forearms.
  • A patch test is required before the first application.
  • Never apply to broken, irritated or recently waxed skin, and never near the eyes.
  • Observe the manufacturer's timing exactly, and rinse thoroughly with cool water.

4. Contraindications for Hair Removal

Do not perform hair removal over or on:

  • broken, cut, abraded, inflamed or sunburned skin;
  • active herpes simplex, warts, moles or skin tags;
  • any contagious condition;
  • areas treated with a prescription retinoid — the skin lifts with the wax;
  • skin recently exfoliated, chemically peeled or microdermabraded;
  • varicose veins;
  • areas the client reports as recently treated with laser or IPL, or areas of very recent sun exposure.

Ask before every wax: "Are you using any prescription skin medication, or have you had any skin treatments recently?" The single most common serious waxing injury is a skin lift — a patch of epidermis removed with the wax — and the most common preventable cause is a retinoid the client did not think to mention.

Aftercare advice: no heat, no sauna, no hot bath, no swimming, no sunbed, no exercise causing heavy perspiration, no makeup on the area, and no direct sun for 24 hours; keep the area clean; do not touch it with unwashed hands.

Test Your Knowledge

A client requests an eyebrow waxing service. During consultation, she mentions completing an oral Accutane (isotretinoin) prescription 3 months ago. What is the mandatory salon protocol?

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D
Test Your Knowledge

Which personal protective requirement does 19 NYCRR § 160.20(k) impose specifically for waxing services?

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B
C
D
Test Your Knowledge

A client books a facial wax and mentions she has recently started a prescription retinoid cream. What is the correct action, and why?

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B
C
D