13.4 Temporary Methods of Hair Removal
Key Takeaways
- Depilation removes hair at or above the skin surface; epilation removes hair from below the surface including the root.
- 19 NYCRR § 160.20(k) requires disposable protective gloves for waxing services and a new applicator each time it is inserted into the wax.
- All scissors and tweezers must be new or sterilised before use on each customer during waxing services.
- Hair removal is a licensed cosmetology service under GBL § 400(6), but electrology is expressly excluded from the definition.
- Waxing is contraindicated over broken skin, active herpes simplex, sunburn, moles, warts, and for clients using prescription retinoids or recent exfoliating treatments.
Temporary Methods of Hair Removal
Exam Focus: Two New York rules carry the most weight: § 160.20(k) makes gloves mandatory for waxing — not optional as with other PPE — and requires a new applicator each time it enters the wax. Beyond that, learn the epilation-versus-depilation distinction and the contraindication list, which is where waxing injuries come from.
1. Hair Removal Protocols & Safety Standards (Epilation vs. Depilation)
Hair removal is categorized into two distinct modalities:
- Depilation: Removal of the hair shaft at the surface of the skin (e.g., shaving, chemical depilatories containing thioglycolates that dissolve disulfide bonds in the hair shaft).
- Epilation: Removal of the entire hair shaft from the base of the hair follicle root (e.g., tweezing, hot/warm waxing, hard waxing, sugaring, threading, and electrolysis).
┌─────────────────────────────────────────────────────────────────────────────┐
│ SOFT WAX vs. STRIPLESS HARD WAX │
├───────────────────────────┬─────────────────────────────┬───────────────────┤
│ Feature │ Soft Wax (Strip Wax) │ Hard Wax │
│ │ │ (Stripless Wax) │
├───────────────────────────┼─────────────────────────────┼───────────────────┤
│ **Application Layer** │ Applied in very thin layer │ Applied in thick, │
│ │ │ plush layer │
├───────────────────────────┼─────────────────────────────┼───────────────────┤
│ **Removal Method** │ Requires fabric/paper strip │ Removed directly │
│ │ pressed firmly over wax │ after wax hardens │
├───────────────────────────┼─────────────────────────────┼───────────────────┤
│ **Skin Adhesion** │ Adheres to hair AND stratum │ Adheres strictly │
│ │ corneum of the skin │ to hair shafts │
├───────────────────────────┼─────────────────────────────┼───────────────────┤
│ **Optimal Body Zones** │ Large body areas: legs, │ Delicate areas: │
│ │ arms, back, chest │ brows, lip, bikini│
└───────────────────────────┴─────────────────────────────┴───────────────────┘
Clinical Waxing Procedure & Protocols
- Sanitize & Prepare: Sanitize hands, put on clean disposable gloves. Cleanse treatment area with pre-wax antiseptic lotion to remove makeup, oils, and sweat. Dry thoroughly.
- Temperature Testing: Always test the temperature and consistency of the melted wax on your inner wrist before applying it to the client. The wax should be warm and fluid, never scalding hot.
- Application Direction: Using a disposable wooden spatula, apply wax smoothly at a 45-degree angle in the exact DIRECTION OF HAIR GROWTH.
- No Double-Dipping Rule: Never dip a used wooden spatula back into the wax heater pot. Use a fresh spatula for every single dip.
- Removal Direction:
- For soft wax: Apply fabric strip, rub firmly 3 to 4 times in the direction of hair growth.
- Hold the surrounding skin taut with your non-dominant hand.
- Pull the strip/wax off rapidly in the OPPOSITE DIRECTION OF HAIR GROWTH, keeping the pull FLAT AND PARALLEL TO THE SKIN SURFACE.
- Critical Safety Warning: Never pull upward or away from the skin. Pulling upward causes bruising, hematomas, and tearing of the epidermal stratum corneum.
- Immediate Soothing Pressure: Immediately press your gloved fingers or palm firmly over the waxed area for 3 to 5 seconds to calm cutaneous nerve receptors.
- Post-Wax Care: Apply soothing post-epilation lotion containing aloe vera, tea tree, or azulene.
Medical Contraindications for Waxing Services
Cosmetologists must screen for critical medical contraindications before performing any waxing service:
- Oral Isotretinoin (Accutane): Any client who has used oral isotretinoin within the past 6 to 12 months must NOT receive waxing services anywhere on the body. Accutane severely thins the skin; waxing will rip away entire sheets of living epidermis, causing scarring and infection.
- Topical Retinoids / Exfoliants: Clients currently using Retin-A (tretinoin), Renova, Differin (adapalene), Tazorac, or high-percentage glycolic/salicylic acids must avoid facial waxing.
- Recent Peels or Dermabrasion: Chemical peels, laser resurfacing, or microdermabrasion within the preceding 7 to 14 days.
- Cutaneous Pathology: Sunburn, active herpes simplex lesions (cold sores), warts, moles, open wounds, pustular acne.
- Circulatory & Systemic Conditions: Varicose veins (never wax over varicose veins), phlebitis, uncontrolled diabetes (slow healing, high infection risk).
2. Depilation and Epilation
| Depilation | Epilation | |
|---|---|---|
| Removes hair | At or above the skin surface | From below the surface, including the root |
| Regrowth | Days | Weeks |
| Methods | Shaving, depilatory lotions and creams | Tweezing, waxing, sugaring, threading, epilator devices |
| Regrowth feel | Blunt cut end, feels stubbly | Tapered new hair, softer regrowth |
Electrology — permanent hair removal by electric current — is expressly excluded from the esthetics and waxing definitions in GBL § 400(6) and § 400(10). A New York cosmetologist may not perform it.
3. The Four Official Methods
Manual tweezing
- Used for precise work: brow shaping, stray hairs, small areas.
- Cleanse the area first; tweeze in the direction of hair growth, holding the skin taut with the free hand.
- Grip the hair close to the skin and pull with a swift, steady motion.
- All tweezers must be new or sterilised before use on each customer under § 160.20(k).
- Soothe the area afterwards; avoid heat, makeup and sun immediately after.
Depilatory lotion or cream
- A chemical depilatory dissolves the hair at the surface, usually with a thioglycolate at alkaline pH — the same chemistry family as a perm reducing agent, at a strength intended to destroy hair rather than restructure it.
- A patch test is essential 24 hours before first use, because irritant and allergic reactions are common.
- Follow the manufacturer's timing exactly. Leaving a depilatory beyond the stated time causes chemical burns.
- Never use on inflamed, broken or recently exfoliated skin, or on the eyebrow area.
- Rinse thoroughly with cool water and apply a soothing product.
Waxing
Hard wax is applied warm, allowed to set, and lifted without a strip — preferred for small, sensitive areas such as the face and underarm. Soft wax is applied thinly and removed with a fabric strip — used for larger areas such as legs.
The New York rules are mandatory, not advisory:
| Requirement | Authority |
|---|---|
| Disposable protective gloves must be worn | § 160.20(k) |
| A new applicator each time the applicator is inserted into the wax, so the remaining wax is not contaminated — no double-dipping | § 160.20(k) |
| All scissors and tweezers new or sterilised before use on each customer | § 160.20(k) |
| Blood contact triggers the full exposure protocol; disposables sealed in a plastic bag | § 160.19 |
| Wax heaters and product kept away from ignition sources | § 160.12, § 160.25 |
Procedure: cleanse and dry the area; test the wax temperature on your own inner wrist; apply in the direction of hair growth; hold the skin taut; remove against the direction of growth, quickly and close to the skin, keeping the strip parallel to the skin rather than pulling upward; apply immediate pressure to the area; soothe.
Bleaching
- Bleaching does not remove hair; it lightens it so it is less visible, and is used for fine facial hair and forearms.
- A patch test is required before the first application.
- Never apply to broken, irritated or recently waxed skin, and never near the eyes.
- Observe the manufacturer's timing exactly, and rinse thoroughly with cool water.
4. Contraindications for Hair Removal
Do not perform hair removal over or on:
- broken, cut, abraded, inflamed or sunburned skin;
- active herpes simplex, warts, moles or skin tags;
- any contagious condition;
- areas treated with a prescription retinoid — the skin lifts with the wax;
- skin recently exfoliated, chemically peeled or microdermabraded;
- varicose veins;
- areas the client reports as recently treated with laser or IPL, or areas of very recent sun exposure.
Ask before every wax: "Are you using any prescription skin medication, or have you had any skin treatments recently?" The single most common serious waxing injury is a skin lift — a patch of epidermis removed with the wax — and the most common preventable cause is a retinoid the client did not think to mention.
Aftercare advice: no heat, no sauna, no hot bath, no swimming, no sunbed, no exercise causing heavy perspiration, no makeup on the area, and no direct sun for 24 hours; keep the area clean; do not touch it with unwashed hands.
A client requests an eyebrow waxing service. During consultation, she mentions completing an oral Accutane (isotretinoin) prescription 3 months ago. What is the mandatory salon protocol?
Which personal protective requirement does 19 NYCRR § 160.20(k) impose specifically for waxing services?
A client books a facial wax and mentions she has recently started a prescription retinoid cream. What is the correct action, and why?