Free CEHRS Exam Flashcards

Memorize 50 essential terms and definitions for the NHA Certified Electronic Health Records Specialist (CEHRS). See the term, recall the definition, then flip to check yourself.

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Two patients share a name. How do you choose the chart?

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Card 1 of 50Non-Clinical Operations

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About These CEHRS Flashcards

These 50 flashcards are designed to help you memorize key terms and definitions for the NHA Certified Electronic Health Records Specialist (CEHRS). Each card shows a term on the front and its definition on the back—the classic flashcard format for vocabulary memorization. Use these alongside our practice questions to build both recall and comprehension.

Topics Covered

Non-Clinical Operations14 cards
Clinical Operations16 cards
Revenue Cycle/Finance7 cards
Regulatory Compliance8 cards
Reporting5 cards

Complete Flashcard Reference

Review every term in this set. Open any term to reveal its definition.

Two patients share a name. How do you choose the chart?

Match multiple approved identifiers, such as full name and date of birth, against the chart. Resolve any mismatch before entering information.

What does an encounter number identify?

It identifies one visit or episode of care. The medical record number (MRN) identifies the patient’s record across visits in that system.

How can registration prevent a second MRN for the same patient?

Search the patient index before creating a record. Check alternate spellings or prior names and confirm potential matches with additional identifiers.

What is a patient record overlay?

An overlay puts one patient’s information in another patient’s chart. Flag it for the authorized correction team because both patients’ care could be affected.

What should you verify before printing an encounter wristband?

Confirm the patient identifiers and the active encounter. A correctly printed wristband still points to the wrong record if the selected chart or encounter is wrong.

What should you recheck when a returning patient says they moved?

Confirm the new contact information and update the existing registration record. Current details help route reminders and follow-up communications correctly.

What should a scheduling template tell you about an appointment slot?

It shows which visit types, durations, providers or resources the slot can support. Match the requested visit to the slot’s requirements before booking.

Why record a referral’s scheduling status in the EHR?

The status shows which referrals still need action. A referral order can exist while the receiving office is still waiting to schedule the patient.

What should you verify before filing an outside lab report?

Match the report to the patient and the appropriate order or encounter, and confirm its source and date. Hold an uncertain match for review.

What should you check after scanning a signed form into the EHR?

Open the saved image. Check that every page is readable and that the form is filed in the correct chart, encounter and document category.

Why record the location of a shared EHR tablet in the hardware inventory?

The asset’s ID and assigned location help support staff locate the right device for troubleshooting or replacement and identify equipment that has gone missing.

Two connected systems show different addresses. How do you reconcile them?

Verify the current address and identify which system owns that field. Correct or escalate through the approved workflow so the inaccurate value does not propagate.

How can you check whether staff learned a changed EHR workflow?

Have staff complete the changed task in a training environment and observe where they need help. Update the job aid and record completed training.

How should a caregiver receive authorized patient portal access?

Follow the organization’s identity and authority checks and use its approved proxy access process. Separate credentials let the system attribute activity to the caregiver.

Why use a structured field for a measurement such as blood pressure?

A structured field stores a value in a defined format so the EHR can trend it and use it in reports or rules. Free text can supply context.

What should you do with template defaults before signing a visit note?

Check the prefilled fields against the current visit and correct or clear unsupported entries. An unchecked default can make the note show a finding that was never observed.

Where does a patient’s description of pain belong in a SOAP note?

In Subjective, which captures the patient’s report. A blood pressure measured during the visit belongs in Objective.

What makes a medical record problem-oriented?

A problem list organizes documentation around specific health concerns. Progress notes and plans can then be linked to the concern they address.

How should an authorized clinician correct the side of the body in a signed note?

Use the EHR’s amendment workflow. Keep the original entry traceable and identify the correction, author and date so later readers can see what changed.

How should a blood pressure from a prior encounter be recorded?

Preserve the original measurement date and source. Filing it as today’s measurement would distort the patient’s trend.

Why enter a drug allergy in the structured allergy list?

The allergy list makes the allergen and known reaction available to the EHR’s order checks. An allergy buried in narrative text may fail to trigger a warning.

What is the purpose of medication reconciliation at a care transition?

Compare what the patient actually takes with the new orders and flag unintended differences for the responsible clinician to resolve.

What does computerized provider order entry (CPOE) do?

It lets authorized clinicians enter orders electronically and route them to the right service, such as a laboratory. A progress note alone may never reach that service.

Which EHR function warns about a possible drug interaction?

Clinical decision support (CDS) checks relevant chart data and raises an alert for clinician review. Order entry is the step that captures and routes the order.

What should a CEHRS specialist do when a clinician cannot find an order option?

Help locate the approved order catalog or escalate the configuration problem. The authorized clinician makes the clinical choice and signs the order.

What closes the loop on an abnormal test result?

The responsible clinician acknowledges the result and follow-up is arranged and documented. Follow the escalation workflow when acknowledgment is overdue.

What is directed exchange in health information exchange (HIE)?

It securely sends information to a known recipient, such as a primary care practice sending a summary to a specialist. Query-based exchange lets an authorized user look for available records.

What should you check before handing a patient an EHR education sheet?

Confirm that the approved material matches the clinician’s instructions and the patient’s language needs. Send questions about changing care instructions to the clinician.

Where should you look for evidence that an inpatient medication was given?

Check the medication administration record (MAR) for the documented administration or reason it was held. The medication order records what was prescribed.

What does the prefix tachy- mean in a chart term?

It means fast. Tachycardia describes a fast heart rate, whereas bradycardia describes a slow heart rate.

Which U.S. code set identifies diagnoses on claims?

ICD-10-CM codes describe the documented diagnosis or reason for the encounter. ICD-10-PCS classifies hospital inpatient procedures.

What distinguishes CPT from HCPCS Level II?

CPT (HCPCS Level I) primarily codes professional services and procedures. HCPCS Level II covers items and services such as wheelchairs and ambulance transport that CPT generally does not describe.

What does a real-time eligibility check tell you?

It checks coverage and benefit information for the member and date in question. The X12 270 is the inquiry and 271 is the response. A claim still has to be adjudicated.

What should you record when a payer grants prior authorization?

Record the approval reference, approved service and applicable dates or limits. Final payment still depends on the claim and applicable coverage rules.

How does a superbill support claim preparation?

It captures encounter diagnoses and billable services for charge entry. Reconcile those entries against the signed chart before submitting the claim.

Who uses an EOB and who uses an electronic remittance advice?

A patient uses the explanation of benefits (EOB) to see how the plan processed the claim. The provider uses the electronic remittance advice (ERA) to review and post payments and adjustments.

Why match an electronic funds transfer to its remittance advice?

The transfer moves the money. The remittance shows how payments and adjustments apply to individual claims. Match them before reconciling posted payments with the deposit.

Which HIPAA rule protects PHI specifically in electronic form?

The Security Rule requires safeguards for electronic protected health information (ePHI). The Privacy Rule governs protected health information across electronic, paper and verbal forms.

How much PHI should you share for a routine payer payment review?

Limit disclosure to what the payer reasonably needs for the review. This is HIPAA’s minimum necessary standard. Disclosures to or requests by a health care provider for treatment are an exception.

What should you verify when an unfamiliar person requests a patient’s records?

Use the release workflow to verify the requester’s identity and authority and confirm a permitted basis for disclosure. Route uncertain requests for privacy review before release.

How does role-based access control protect EHR data?

It grants permissions according to job duties. A scheduling role can need appointment details while clinical note access is reserved for roles that need it.

How can you investigate whether a user opened a chart?

Review the EHR audit trail through the authorized process. It can show which account accessed the chart and when.

What are HIPAA’s two methods for de-identifying PHI?

Safe Harbor removes specified identifiers and requires no actual knowledge that the remaining data could identify someone on their own or in combination with other information. Expert Determination documents a qualified expert’s finding of very small identification risk.

What should staff do after sending PHI to the wrong recipient?

Report it promptly through the organization’s incident process. The designated team assesses the disclosure, directs containment and determines any notification obligations.

What should happen to downtime records once the EHR comes back?

Reconcile downtime orders, notes and results with the restored EHR under the recovery plan. Preserve event times and check for records that already arrived electronically.

What does an accounts receivable aging report show?

It groups unpaid balances by how long they have been outstanding. Staff can use the older balances to prioritize follow-up.

When would you create an ad hoc report?

Build an ad hoc report when a specific question needs fields or filters outside the standard reports. A recurring report can use a saved definition for consistent comparisons.

How do you count patients when the export has one row per encounter?

Count distinct patient identifiers within the specified group and period. Counting rows would count repeat visits as additional patients.

What should you validate before distributing a clinical report?

Confirm the date range, filters and counting unit. Spot-check output against source records for omissions or duplicate rows.

How does a denominator exclusion affect a proportion-based quality measure?

It removes an otherwise eligible patient or encounter from the denominator before numerator criteria are applied. Use the measure’s published exclusions for the reporting period.

Frequently Asked Questions

How many questions are on the CEHRS exam and how long is it?

NHA’s detailed test plan lists 125 multiple-choice items and gives you 125 minutes. The 100 scored items determine your result. The other 25 are unscored pretest items.

What are the CEHRS passing score and published pass rate?

You need a scaled score of at least 390 on NHA’s 200–500 scale. NHA reported that 66.17% of the 2,214 CEHRS exams administered in 2025 were passed. The pass rate describes those exam results. The scaled score is the passing standard.

What are the CEHRS exam domains?

Of the 100 scored items, 28 cover Non-Clinical Operations, 32 cover Clinical Operations, 15 cover Revenue Cycle/Finance, 15 cover Regulatory Compliance, and 10 cover Reporting. Clinical Operations has the most scored items.

Who can apply for the CEHRS exam?

For standard certification, you need a high school diploma or equivalent. You also need either qualifying EHR specialist training completed within the past five years or supervised EHR specialist work experience of one year in the past three years or two years in the past five years. Eligible students approaching graduation may test through NHA’s provisional route. Candidates can apply directly through NHA.

When can I retake the CEHRS exam?

Wait at least 30 days after the first or second failed attempt. After the third failure and each later failure, wait one year. Each retake requires a new registration and payment of the exam fee.

How often do I renew standard CEHRS certification?

Renew every two years. Complete 10 continuing education credits and pay the recertification fee before your certification expires.

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