Revenue Cycle + Compliance
15%of exam
Eligibility + Payers
20%of exam
Insurance CardsEligibilityCOBPrior AuthABN
Coding Guidelines
32%of exam
ICD-10-CMCPTHCPCSModifiersE/M
Billing + Reimbursement
33%of exam
CMS-1500UB-04EDIDenialsAppeals
Quick Facts
- Exam
- CBCS
- Body
- NHA
- Items
- 125
- Scored
- 100
- Time
- 3 hr
- Pass
- 390/500
- Manuals
- Not allowed
- Renewal
- 2 years
Privacy Core
Use least PHI needed.
Minimum necessaryTPOAuthorizationBreach
Revenue Cycle
- Registration
- Capture demographics
- Eligibility
- Verify active coverage
- Authorization
- Payer approval
- Encounter
- Care delivered
- Charge capture
- Services entered
- Coding
- Codes assigned
- Claim
- Payment request
- Posting
- Payments applied
Compliance Laws
- HIPAA Privacy
- PHI use rules
- HIPAA Security
- ePHI safeguards
- HITECH
- Breach enforcement
- FCA
- False claims
- Stark
- Self-referral ban
- Anti-Kickback
- Referral payment ban
- OIG
- Compliance oversight
Privacy + ROI
- PHI
- Identifiable health data
- TPO
- Allowed use
- Authorization
- Specific release
- Consent
- Care permission
- Minimum necessary
- Limit disclosure
- Breach
- Unauthorized exposure
- Audit trail
- Access history
Payer Order
COB decides who pays first.
PrimarySecondaryBirthday ruleMSP
Auth vs Referral
Authorization
- Payer approval
- Before service
- Payment condition
Referral
- Provider direction
- PCP gatekeeper
- Network rule
Payer vs provider
Front-End Picker
- New patient→Register(Demographics)
- Coverage unknown→Eligibility(Active plan)
- Specialist visit→Referral(PCP route)
- Payer approval→Prior auth(Before service)
- Medicare noncovered→ABN(Before service)
- Multiple plans→COB(Payer order)
Payer Types
- HMO
- Network gatekeeper
- PPO
- Flexible network
- EPO
- No out-network
- POS
- HMO/PPO blend
- Medicare
- Federal seniors
- Medicaid
- State/federal aid
- TRICARE
- Military coverage
Copay vs Coinsurance
Copay
- Fixed amount
- Visit/service
- Often upfront
Coinsurance
- Percentage share
- Allowed amount
- After deductible
Fixed vs percent
Front-End Checks
- Insurance card
- Plan identifiers
- Eligibility
- Coverage active
- Benefits
- Covered services
- Copay
- Fixed visit cost
- Deductible
- Before plan pays
- Coinsurance
- Shared percentage
- COB
- Payer order
- ABN
- Medicare notice
ABN vs Waiver
ABN
- Medicare notice
- Before service
- Noncoverage risk
Waiver
- Generic form
- Payer varies
- Less specific
Medicare vs generic
Medical Necessity
Diagnosis proves why service happened.
ICD supports CPTSpecificityDocumentation
ICD vs CPT
ICD-10-CM
- Diagnosis
- Medical necessity
- Sequencing
CPT
- Service
- Procedure
- E/M level
Why vs what
Coding Picker
- Why treated→ICD-10-CM(Diagnosis)
- What performed→CPT(Procedure)
- Supply/drug→HCPCS II(Medicare)
- Separate E/M→-25(Same day)
- Distinct procedure→-59(Unbundle proof)
- Left/right→LT/RT(Laterality)
Coding Systems
- ICD-10-CM
- Diagnoses
- CPT
- Professional services
- HCPCS II
- Supplies/drugs
- E/M
- Visit level
- POS
- Service location
- NPI
- Provider identifier
- LCD
- Local Medicare rule
- NCD
- National Medicare rule
Modifiers + Edits
- -25
- Separate E/M
- -59
- Distinct service
- -26
- Professional component
- -TC
- Technical component
- -RT
- Right side
- -LT
- Left side
- NCCI
- Bundling edits
- MUE
- Unit limits
Clean Claim
Correct patient, payer, provider, codes.
PatientPayerProviderCodes
Rejection vs Denial
Rejection
- Front-end edit
- Not adjudicated
- Fix claim
Denial
- Payer decision
- Adjudicated
- Appeal possible
Scrubbed vs adjudicated
Denial Picker
- Front-end error→Correct claim(Resubmit)
- Medical necessity→Documentation(Support code)
- Authorization missing→Appeal(Policy proof)
- Timely filing→Proof(Submission record)
- Payer underpaid→Contract review(Allowed amount)
- Patient balance→Statement(After posting)
Claim Forms
- CMS-1500
- Professional claim
- UB-04
- Facility claim
- 837P
- Electronic professional
- 837I
- Electronic institutional
- Clearinghouse
- Claim scrubber
- 277CA
- Claim status
- 999
- EDI receipt
- Clean claim
- Ready adjudication
EOB vs ERA
EOB
- Patient readable
- Paper/PDF
- Explains benefits
ERA
- Electronic file
- 835 format
- Posting data
Explanation vs transaction
Remittance + Payment
- EOB
- Patient explanation
- ERA
- Electronic remittance
- 835
- ERA transaction
- Allowed
- Contract price
- Contractual
- Required adjustment
- CARC
- Claim reason
- RARC
- Remark detail
- Credit balance
- Overpayment owed
Denials + AR
- Rejection
- Pre-adjudication error
- Denial
- Payer refusal
- Appeal
- Formal challenge
- Corrected claim
- Fixed resubmission
- Timely filing
- Deadline rule
- Aging report
- Outstanding balance
- Write-off
- Removed balance
- Collections
- Patient follow-up
Common Traps
Identity vs authorization
Eligibility shows coverage ≠ Auth permits service
Coverage vs benefits
Coverage is active ≠ Benefits define payment
Coding vs billing
Coding assigns codes ≠ Billing seeks payment
Contractual vs write-off
Contractual is required ≠ Write-off is chosen
Fraud vs abuse
Fraud is intentional ≠ Abuse is improper
ABN timing
Before noncovered service ≠ Not after denial
Last Minute
- 1.Weights: 15 / 20 / 32 / 33
- 2.Treat every pretest item seriously
- 3.Manuals are not allowed
- 4.ICD explains why
- 5.CPT explains what
- 6.HCPCS covers supplies
- 7.Eligibility before authorization
- 8.ABN before Medicare denial
- 9.Rejection before adjudication
- 10.CARC gives denial reason
