Free FL P&C Exam Flashcards
Memorize 50 essential terms and definitions for the Florida 2-20 General Lines Property & Casualty Insurance Exam. See the term, recall the definition, then flip to check yourself.
Florida Department of Financial Services (DFS)
DFS oversees agent and agency licensing, consumer services, insurance fraud investigation, and producer compliance. It is headed by Florida's elected Chief Financial Officer.
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About These FL P&C Flashcards
These 50 flashcards are designed to help you memorize key terms and definitions for the Florida 2-20 General Lines Property & Casualty Insurance Exam. Each card shows a term on the front and its definition on the back—the classic flashcard format for vocabulary memorization. Use these alongside our practice questions to build both recall and comprehension.
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Complete Flashcard Reference
Review every term in this set. Open any term to reveal its definition.
Florida Department of Financial Services (DFS)
DFS oversees agent and agency licensing, consumer services, insurance fraud investigation, and producer compliance. It is headed by Florida's elected Chief Financial Officer.
Florida Office of Insurance Regulation (OIR)
OIR regulates insurance companies, including insurer licensing, solvency, rates, forms, and market conduct. Do not confuse OIR's insurer role with DFS agent licensing.
Florida Chief Financial Officer (CFO)
The CFO is elected statewide and heads DFS. The Financial Services Commission, made up of the Governor and Cabinet, oversees OIR through the insurance regulatory structure.
Florida 2-20 General Lines license
The 2-20 license authorizes a resident agent to transact broad property, casualty, surety, marine, health, and miscellaneous general lines authority, including auto, homeowners, workers' comp, and bonds.
Florida 4-40 Customer Representative
A 4-40 customer representative may perform insurance service and sales activities only under proper supervision and appointment through a licensed general lines agent or agency.
Florida 200-hour prelicensing requirement
The standard 2-20 resident route requires a 200-hour DFS-approved course in property and casualty insurance completed within 4 years of application, unless a qualifying alternative applies.
Florida General Lines exam format
Pearson VUE's 2026 outline lists 160 scored questions plus 15 pretest questions for the Florida General Lines exam, with a 3-hour time limit.
Florida passing score and score validity
Florida insurance exams require 70% to pass. A passing score is valid for 1 year; if licensing is not completed within that year, the candidate must retake and pass the exam.
Florida appointment requirement
A license alone is not enough to transact insurance. The agent must be appointed for the class of insurance, and failure to obtain required appointments can cause license authority to expire.
Florida continuing education
Florida agents generally complete continuing education every 2 years. General Lines agents should track the 24-hour cycle, including the required Law and Ethics update course for their license type.
Florida PIP and PDL minimums
Florida registered vehicles generally need at least $10,000 Personal Injury Protection (PIP) and $10,000 Property Damage Liability (PDL).
Florida no-fault auto system
Injured persons first look to their own PIP benefits regardless of fault. Property damage remains fault-based, so PDL pays for damage the insured causes to another person's property.
Florida PIP medical benefit
PIP generally pays 80% of reasonable and necessary medical expenses up to the policy limit. If there is no emergency medical condition, benefits may be limited to $2,500.
Florida tort threshold
An injured person may step outside no-fault and sue for broader damages only when the injury meets the threshold, such as death, permanent injury, or significant permanent scarring or disfigurement.
Florida bodily injury liability minimum
Florida does not require bodily injury liability as a standard registration minimum for ordinary private passenger vehicles, but BI can be required after certain crashes or violations and is often recommended.
Florida UM offer and rejection
Uninsured motorist coverage is optional in Florida, but insurers must offer it. If the insured declines or selects lower limits, the rejection or selection should be documented in writing.
Florida proof of insurance penalties
Failure to maintain required PIP/PDL coverage can lead to driver license or registration suspension and reinstatement fees. Proof of insurance must be available when required.
HO-3 policy in Florida
The HO-3 is the common homeowners form for single-family homes. It generally covers the dwelling on an open-perils basis and personal property on a named-perils basis.
Florida hurricane deductible
A hurricane deductible is commonly a percentage of Coverage A, such as 2%, 5%, or 10%. It applies to covered hurricane losses rather than ordinary non-hurricane claims.
Hurricane deductible trigger
Florida hurricane deductibles are tied to a named storm or hurricane event as defined by policy and law. Ordinary wind or thunderstorm damage uses the standard deductible unless another special deductible applies.
Windstorm coverage in Florida
Windstorm coverage may be included, limited, or excluded depending on the policy and location. If excluded, insureds may need wind-only coverage or Citizens coverage where eligible.
Citizens Property Insurance Corporation
Citizens is Florida's state-created insurer of last resort for eligible property owners who cannot obtain private-market property coverage on acceptable terms.
Citizens take-out program
Private insurers may assume eligible Citizens policies through take-out offers. The goal is depopulation: moving policies from Citizens back into the private market when possible.
Citizens assessments
If Citizens has a deficit after major losses, assessments or surcharges may be imposed on Citizens policyholders and, in some cases, other Florida policyholders.
Florida Hurricane Catastrophe Fund (FHCF)
FHCF is a state-backed reinsurance mechanism for participating residential property insurers. It helps insurers pay covered hurricane losses above their retention.
Catastrophic ground cover collapse
This coverage is included in Florida residential property policies and is narrower than sinkhole loss coverage. It requires severe conditions such as abrupt collapse, visible depression, structural damage, and condemnation.
Florida sinkhole loss coverage
Insurers must offer sinkhole loss coverage, but the insured may waive it in writing. Sinkhole loss is broader than catastrophic ground cover collapse and can address structural damage from sinkhole activity.
Sinkhole claim investigation report
If a Florida insurer denies a sinkhole claim after investigation, it should provide a detailed report explaining the basis for denial and the professional evaluation used.
Ordinance or Law coverage in Florida
This coverage addresses increased repair, demolition, or rebuilding costs caused by enforcement of current building codes after a covered loss, a major issue in hurricane-prone property claims.
Additional Living Expense (ALE)
ALE pays extra living costs, such as hotel and meal expenses, when a covered loss makes the residence unfit to live in during repair.
Coverage C in a Florida HO-3
Coverage C insures personal property such as furniture, clothing, and appliances. In an HO-3, it is usually named-perils coverage rather than open-perils coverage.
Flood insurance in Florida
Standard homeowners policies generally exclude flood. Flood coverage is purchased separately through the NFIP or private flood insurers, especially for homes in Special Flood Hazard Areas.
NFIP 30-day waiting period
NFIP flood coverage commonly has a 30-day waiting period, but exceptions can apply, such as when flood insurance is required for a loan closing.
HO-6 condominium unit policy
An HO-6 covers a condo unit owner's personal property, personal liability, loss of use, and unit interior/building property exposures not fully covered by the association master policy.
Loss assessment coverage
Loss assessment coverage helps pay the unit owner's share of an association assessment for a covered property or liability loss, such as a master-policy deductible after a hurricane.
Florida construction workers' compensation threshold
Construction industry employers generally need workers' compensation coverage when they have one or more employees. The construction threshold is stricter because of higher occupational risk.
Florida non-construction workers' compensation threshold
Non-construction employers generally need workers' compensation coverage when they have four or more employees, whether full-time or part-time.
Florida workers' compensation benefits
Covered employees generally receive medical benefits, wage replacement disability benefits, and death benefits for dependents when a covered workplace injury is fatal.
Florida workers' compensation exclusive remedy
Workers' compensation is generally the employee's exclusive remedy against the employer for a covered workplace injury, while still allowing possible claims against negligent third parties.
CGL Coverage A
Commercial General Liability Coverage A covers third-party bodily injury and property damage liability caused by an occurrence, subject to exclusions and policy limits.
Occurrence vs. claims-made CGL
Occurrence coverage depends on when injury or damage occurs. Claims-made coverage depends on when the claim is first made, and often on any retroactive date.
Products-completed operations
This CGL hazard covers bodily injury or property damage arising from the insured's product or completed work after the product is away from the premises or the work is finished.
Additional insured
An additional insured is a person or organization added to a policy for specified liability protection, often required by contract between businesses.
Florida surplus lines placement
Surplus lines is used for eligible risks that admitted insurers will not write. Placement must be handled by properly licensed surplus lines authority and include required disclosures.
Surplus lines disclosure
The insured must understand that the policy is written by a nonadmitted insurer and is not protected by FIGA. This disclosure is central to surplus lines compliance.
Florida Insurance Guaranty Association (FIGA)
FIGA handles covered claims when an admitted P&C insurer becomes insolvent. Most covered claims are capped at $300,000; workers' compensation follows statutory limits.
Florida claim acknowledgment timing
Florida insurers generally must acknowledge a claim within 14 days, begin investigation promptly, and provide required explanations when denying or limiting claims.
Florida bad faith concept
Bad faith involves failing to settle or handle claims fairly when the insurer could and should have done so under the circumstances. It can expose the insurer to extra-contractual damages.
Twisting, churning, and rebating
Twisting uses misrepresentation to induce replacement; churning means excessive replacement for commissions; rebating offers inducements not stated in the policy. All are compliance risks.
Premium funds as fiduciary funds
Premiums collected by a Florida agent must be handled as fiduciary funds, kept separate from personal money, and remitted according to the agent's authority and insurer agreement.
Frequently Asked Questions
How many questions are on the Florida 2-20 General Lines exam?
Pearson VUE's 2026 Florida content outline lists the General Lines exam at 160 scored questions plus 15 pretest questions, for 175 total delivered questions, with a 3-hour time limit and 70% passing score.
What prelicensing does Florida require for a 2-20 license?
The standard resident route requires a 200-hour DFS-approved property and casualty course completed within 4 years of application, unless the applicant qualifies through an approved alternative such as certain work experience or an exempting designation.
What are Florida's basic auto insurance minimums?
Florida's no-fault system requires at least $10,000 of Personal Injury Protection (PIP) and $10,000 of Property Damage Liability (PDL) for registered vehicles. Bodily injury liability is not a standard registration minimum but may be required after certain events.
What is Citizens Property Insurance Corporation?
Citizens is Florida's state-created property insurer of last resort for eligible property owners who cannot obtain private-market coverage. It can write homeowners, dwelling, wind-only, and certain commercial residential property coverage.
What does FIGA cover?
The Florida Insurance Guaranty Association protects covered P&C claimants when an admitted insurer becomes insolvent. Most covered claims are capped at $300,000, a $100 deductible can apply to first-party claims, and surplus lines claims are not covered.
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