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NHA Certified Medical Administrative Assistant (CMAA) Examination

Pass your CMAA exam without spending hundreds on expensive prep courses. Free study guides, practice questions, flashcards, and related exam resources.

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Your Study Path

CMAA NHA Certifications License: Complete Roadmap

Follow this path to maximize your chances of passing on the first try

1

Phase 1: Foundations and CommunicationYou are here

Learn medical terminology, healthcare delivery models, TJC abbreviation rules, professional communication, and telephone etiquette.

15
hours
2

Phase 2: Medical Law, Ethics, and HIPAA

Master HIPAA Privacy and Security Rules, informed consent, scope of practice, advance directives, compliance programs, and legal concepts.

15
hours
3

Phase 3: Scheduling and Patient Encounters

Study scheduling methods, referral management, insurance verification, copay collection, triage, and encounter documentation.

15
hours
4

Phase 4: Billing, Revenue Cycle, and Administrative Procedures

Review coding basics, claim forms, managed care, aging reports, medical records management, EHR systems, and office logistics. Complete all practice questions.

15
hours
Estimated total study time
60 hours
That's about 6 weeks at 10 hours/week

Can You Take the CMAA Exam?

Check if you meet the basic eligibility requirements

Age
Education
High school diploma or recognized equivalent, or scheduled completion within 12 months for an eligible provisional certification; provisional certification expires 12 months after the exam and must be converted after graduation
Experience
At least 1 year of supervised work in the relevant field within the past 3 years, or 2 years within the past 5 years
Additional Requirements
  • Registration through NHA account required
  • Candidates must be able to provide written proof of the qualifying training or supervised work pathway when requested
  • The applicable exam fee is shown in NHA's live Shop or registration flow; sponsor pricing may differ
  • Certification must be renewed every 2 years with 10 CE credits and the current recertification fee

CMAA Quick Facts

Time to Get Licensed

NHA does not publish one required preparation timeline; plan around your baseline and test date

From start to license in hand

Exam Provider

NHA / PSI Testing Centers / Live Remote Proctoring

Remote Testing Available
Schedule Your Exam

Retake Policy

NHA allows three attempts with at least 30 days between attempts. After a repeated failure beyond the third attempt, the candidate must wait 1 year before testing again. Every attempt requires a new registration and the full current examination price.

Total Cost Breakdown

Exam FeeCurrent fee shown in NHA's Shop or registration flow; sponsor pricing may differ
Total Estimated CostConfirm the live exam, sponsor, study-material, and recertification amounts before paying
Why Choose Us

Free CMAA Prep That Actually Works

The official pass rate is 63.24% (2025 calendar year, 10,848 exams administered — NHA annual pass rates report). Our students do better.

100 Practice Questions

CMAA-style questions across all 7 official test plan domains with detailed explanations.

AI-Powered Review

Work through scheduling, billing, HIPAA, and communication scenarios with tutoring support.

2026 Updated

Aligned to the current NHA CMAA test plan, domain weights, and scoring format.

Free Start

Practice before paying the current fee shown in your NHA registration or sponsor flow.

Compare:
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What You'll Study

8 chapters covering everything you need to pass

CMAA Exam Details

NHA Certified Medical Administrative Assistant (CMAA) Examination

Administered by National Healthcareer Association (NHA)

Official Source
Scaled score 390 (200–500 scale)
Passing Score
135
Questions
2
Hours
Current exam fee is shown in NHA's live Shop or registration flow; school and employer sponsor pricing may differ
Exam Fee
Study time: No official study-hour estimate published by NHA
Prerequisites: Training route: complete a qualifying medical administrative assistant program within the past 5 years and either hold a high school diploma or recognized equivalent or be scheduled to earn one within the next 12 months under NHA's provisional-certification rules. Work route: already hold a high school diploma or recognized equivalent and have 1 year of supervised experience in the past 3 years or 2 years in the past 5 years.
Valid for: 2 years (renewable with 10 CE credits and the current recertification fee)

Exam Content Breakdown

Based on the official National Healthcareer Association (NHA) content outline

Foundational Knowledge10 items (9%)

Healthcare delivery models, medical terminology, abbreviations, TJC 'Do Not Use' list, prefixes/roots/suffixes, basic anatomy and body systems.

Communication and Professionalism21 items (19%)

Patient and provider communication, therapeutic techniques, telephone etiquette, difficult interactions, written correspondence, and professional conduct.

Medical Law, Ethics, and Compliance17 items (15%)

HIPAA Privacy/Security Rules, informed consent, patient rights, scope of practice, advance directives, OIG compliance, fraud/abuse prevention, subpoena handling.

Scheduling16 items (15%)

Scheduling methods (stream, wave, open, cluster), referrals, prior authorizations, cancellations, no-shows, surgical scheduling, and recall systems.

Patient Encounter21 items (19%)

Patient check-in/check-out, insurance verification, copay collection, demographic updates, consent forms, triage, walk-ins, and encounter documentation.

Billing and Revenue Cycle11 items (10%)

ICD-10-CM/CPT coding basics, CMS-1500, EOB, clearinghouses, aging reports, Medicare/Medicaid, managed care, coordination of benefits, and denial management.

Medical Practice Administrative Procedures and Logistics14 items (13%)

Medical records management, EHR systems, filing, document destruction, inventory management, mail handling, tickler files, and office equipment.

What's Included

8 Chapters

Complete exam coverage

Practice Quizzes

With detailed explanations

Free to Start

No credit card required

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What's Next After the CMAA?

After passing the CMAA, you can pursue these career paths

CMAA Exam FAQ

Official National Healthcareer Association (NHA) Resources

Verify information with these official sources

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