7B.5 The PRS Framework and the Private Pension Administrator (PPA)

Key Takeaways

  • PRS is a capital market product and a voluntary long-term investment scheme, and the SC approves PRS Providers, Scheme Trustees and schemes and licenses PRS distributors where applicable.

  • The PPA is approved by the SC to keep records, administer and provide customer service for PRS members and contributors, and it issues each member a lifetime PRS account number.

  • At least one-third of the PPA's board must be public interest directors, and its directors and CEO must be approved by the SC.

  • Breaching the PPA's duty of secrecy can bring a fine of up to RM3 million, imprisonment of up to five years, or both.

  • The PPA does not accept contributions; members contribute through PRS Providers, which may also collect PPA fees as the PPA's agents.

Last updated: October 2026

The PRS Framework

The PRS framework came from the SC's recommendations to the Government to accelerate the private pension industry. A robust industry needs a strong regulatory structure, so the SC has the duties, powers and resources to regulate, supervise and enforce. The aim: a well-functioning industry that promotes stability and protects members and beneficiaries.

  • PRS is a capital market product and a voluntary long-term investment scheme to help individuals save for retirement.
  • The SC approves PRS Providers, Scheme Trustees and the schemes, and licenses PRS distributors where applicable, to ensure good conduct and reasonable advice.
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The Private Pension Administrator (PPA)

The PPA is central to an efficient PRS industry. It sets up and runs the administrative system for all PRS, facilitates and maintains all PRS transactions by contributors and members, and is a resource centre for PRS data and research.

Duties

The PPA is approved by the SC to perform record keeping, administration and customer service for members and contributors. Specific duties include:

  1. receiving and transmitting instructions in the manner the SC specifies;
  2. keeping records of all transactions and money paid or received;
  3. providing information to PRS Providers and members; and
  4. other duties the SC specifies.

It must also:

  • act in the public interest, particularly to protect members;
  • notify the SC immediately of adverse circumstances likely to affect members;
  • not impose or vary fees on providers or members without the SC's prior approval, and get SC approval for its terms of reference and operating rules;
  • promote awareness of PRS, act as a data and research centre, and monitor fees and performance across PRS Providers; and
  • not delegate or outsource any duty without SC approval.

FIMM's practice question asks which is not a PPA duty: appointing the Scheme Trustee for each scheme is not.

Governance

RuleDetail
Directors and CEOMust be approved by the SC
Board compositionAt least one-third public interest directors
SecurityTake reasonable measures to protect members' information against unauthorised access, alteration, disclosure and dissemination
SecrecyMust not divulge members' information except as sections 139N and 139O of the CMSA allow
Penalty for breaching secrecyFine of up to RM3 million, imprisonment of up to five years, or both

Functions in practice

  1. Receive registration data from PRS Providers and issue a lifetime PRS account number.
  2. Keep databases of all private pension account numbers and transactions.
  3. Transmit members' instructions to update details, transfer between providers and withdraw.
  4. Issue consolidated statements to all members.
  5. Run a website with online account access, details of each provider's schemes and education material.
  6. Operate a call centre and handle complaints.
  7. Produce statistical and compliance reports on the industry.

The PRS Account

Step or featureDetail
OpeningComplete the account-opening form, pay a small fee and provide identification (online procedures may differ)
AccessThe PPA sends a unique username and password for online access at www.ppa.my
CoverageThe PPA account shows all contributions by the member or an employer to all PRS Providers
Provider accountsEach PRS Provider also keeps an account for each member of its schemes
StatementsThe PPA sends consolidated statements; each provider sends its own statements
ContributionsThe PPA does not accept money; contributions go through PRS Providers

Fees

  • PRS Providers charge for investment management, trustee and administrative costs, set out in each disclosure document.
  • The PPA charges fees for opening, facilitating transactions and maintaining accounts. Its website lists the main fees of each provider for comparison.
  • PPA fees may be collected by PRS Providers acting as the PPA's agents; these are not the provider's remuneration.

Keeping Track

Members can check holdings online with the PPA or ask their providers, and receive periodic provider statements and PPA consolidated statements. For consolidated holdings and total sub-account B balances, ask the PPA; for provider-specific details (such as pre-retirement withdrawal amounts), ask the provider.

Applying It: One Member, Two Providers

Puan Aisyah, 38, has PRS units with Provider X, funded by her employer, and tops up a Shariah-compliant fund with Provider Y herself. Her questions show how work is split between the PPA and the providers:

Her requestWho handles itReason
"What is my total PRS balance across both providers?"PPAOnly the PPA account reflects contributions to all PRS Providers, and the PPA issues the consolidated statement
"Can I pay this month's top-up to the PPA?"Provider YThe PPA does not accept contributions
"I want to move my Provider X units to Provider Y."Provider Y receives the PPA's Transfer Form; Provider X redeems and paysThe PPA's role is to transmit and record transfer instructions (section 7B.10 covers the steps)
"Which provider charges lower fees?"PPA websiteIt lists each provider's main fees for comparison
"My online login does not work."PPAThe PPA issues the username and password for www.ppa.my

The same split explains a common distractor: the PPA keeps records, transmits instructions and gives consolidated information, but it never accepts contributions and never manages a fund.

Test Your Knowledge

Which of the following is NOT a duty of the Private Pension Administrator?

A

Monitoring the fees and performance of PRS Providers

B

Appointing the Scheme Trustee for each scheme

C

Undertaking general promotion and awareness of PRS

D

Acting as a resource centre for PRS data and research

Test Your Knowledge

What proportion of the PPA's board must be public interest directors?

A

At least one-quarter

B

All of them

C

At least one-third

D

At least one-half

Test Your Knowledge

A member wants to make a PRS contribution. Where does the money go?

A

To the member's EPF account first

B

To the PRS Provider, because the PPA does not accept contributions

C

Directly to the PPA, which forwards it to the provider

D

To FIMM's trust account

Sections you finish are checked off in the contents.