8.2 Accessible Signage: Visual Characters, Raised Characters, Braille, Pictograms, and Symbols

Key Takeaways

  • IBC 1112.1 requires the International Symbol of Accessibility at accessible parking, loading zones, toilet rooms, entrances, check-out aisles and dressing rooms only where not all such elements are accessible, plus areas of refuge and assisted rescue areas.

  • Signs identifying permanent rooms and spaces need visual characters and raised characters with Grade 2 braille; directional and informational signs need visual characters only.

  • Raised characters are uppercase, sans serif, raised 1/32 inch, 5/8 to 2 inches high, with baselines between 48 and 60 inches above the floor; braille is below the text and also 48 to 60 inches high.

  • Tactile signs at doors go on the latch side, with an 18 x 18-inch clear floor area beyond the door swing between closed and 45 degrees open.

  • Visual characters are at least 40 inches above the floor with a minimum height set by Table 703.2.4 (5/8 inch under 6 feet of viewing distance at 40 to 70 inches high), on a nonglare finish of 19 gloss units maximum.

Last updated: October 2026

8.2 Accessible Signage: Visual Characters, Raised Characters, Braille, Pictograms, and Symbols

Signage is the "Signs" half of the 4% Alarms and Signs subtopic. Read every sign question twice: first decide which kind of sign is required (IBC 1112), then apply the technical criteria for that kind (A117.1 703).

Scoping (IBC 1112)

International Symbol of Accessibility (1112.1)

Required accessible elements are identified by the ISA at:

  1. Accessible parking spaces required by 1106.2 (not required where total parking is four or fewer spaces);
  2. Accessible parking spaces required by 1106.3 (not required where spaces are assigned to specific units in I-1, R-2, R-3 and R-4);
  3. Accessible passenger loading zones;
  4. Accessible toilet or bathing rooms where not all are accessible;
  5. Accessible entrances where not all are accessible;
  6. Accessible check-out aisles where not all are accessible (above the aisle, where the aisle number or type identification is);
  7. Accessible dressing, fitting and locker rooms where not all are accessible;
  8. Areas of refuge (1009.9);
  9. Exterior areas for assisted rescue (1009.9);
  10. Accessible lockers in recreational facilities.

Toilet Room Signs (1112.2)

Signs required by the International Plumbing Code to identify toilet and bathing rooms are visual characters, raised characters and braille complying with A117.1. Where pictograms designate toilet rooms, they have visual, raised character and braille text descriptors.

Directional Signs (1112.3)

Directional signs with the ISA and A117.1 visual characters, pointing to the nearest like accessible element, are required at: inaccessible building entrances; inaccessible public toilets and bathing facilities; elevators not serving an accessible route; each separate-sex toilet room (pointing to the family or assisted-use room); exits not providing an accessible means of egress (per 1009.10); and drinking fountains for wheelchair users and standing persons that are not adjacent.

Other Signs (1112.4 and 1112.5)

Assistive listening availability (ISA for hearing loss), tactile EXIT signs at area of refuge doors (1013.4), area of refuge and assisted rescue instructions (1009.11), two-way communication directions (1009.8.2), floor-level signs in exit stairways, amusement ride queue signs, and variable message signs in transportation facilities and emergency shelters.

Which Technical Criteria Apply (A117.1 703.1)

Sign typeRequirement
Designations of permanent rooms and spaces (interior and exterior)Visual characters (703.2) and raised characters with braille (703.3, 703.4); exterior signs not at the door they serve need not be tactile
Directional and informational signsVisual characters (703.2) only
Pictograms designating permanent interior rooms703.5 with a text descriptor directly below the pictogram field (no descriptor needed for "No Smoking," logos or the ISA)

Visual and raised characters may be on one sign or on two separate signs with the same information.

Visual Characters (703.2)

ItemRequirement
Case and styleUpper, lower or mixed case; conventional form, not italic, oblique, script or highly decorative
Height (Table 703.2.4)Based on the uppercase "I" and the mounting height and viewing distance; for a baseline 40 to 70 in. high viewed from less than 6 ft: 5/8 in. minimum; over 70 to 120 in. viewed from less than 15 ft: 2 in.; over 120 in. viewed from less than 21 ft: 3 in.; add 1/8 in. per foot beyond those distances
WidthUppercase "O" 55 to 110 percent of the "I" height
Stroke width10 to 30 percent of the "I" height
Character spacing10 to 35 percent of character height
Line spacing135 to 170 percent of character height
Height above floor40 in. minimum to the baseline
Finish and contrastNonglare (19 gloss units maximum at 60 degrees); light-on-dark or dark-on-light

Raised Characters (703.3)

ItemRequirement
DuplicationAlways duplicated in braille
Depth1/32 in. minimum raised
Case and styleUppercase, sans serif
HeightUppercase "I" 5/8 in. to 2 in. (1/2 in. minimum where separate visual characters are provided)
Stroke width15% of "I" height maximum at the top, 30% at the base; 10% minimum where characters are both visual and raised
Spacing1/8 in. minimum at the top, 1/16 in. at the base, four times the stroke width maximum; 3/8 in. from raised borders
Line spacing135 to 170 percent
Mounting height48 in. minimum to the baseline of the lowest raised character and 60 in. maximum to the baseline of the highest

Location at Doors (703.3.11)

  • Single door: alongside the door on the latch side.
  • Double doors with one active leaf: on the inactive leaf.
  • Double doors with two active leaves: to the right of the right-hand door.
  • No wall space: the nearest adjacent wall.
  • An 18 x 18 in. minimum clear floor area centered on the raised characters, beyond the arc of any door swing between the closed position and 45 degrees open.
  • Exception: on the push side of doors with closers and without hold-open devices.

Braille (703.4)

Contracted (Grade 2) braille, domed or rounded dots; capital indicators only before the first word of sentences, proper nouns, individual letters, initials and acronyms; placed below the corresponding text, separated 3/8 in. from raised characters and borders; mounted 48 to 60 in. to the baseline of the braille cells. Elevator car controls are exempt from the mounting heights.

Pictograms and Symbols (703.5 and 703.6)

  • Pictogram field 6 in. minimum high; no characters or braille in the field; nonglare, contrasting.
  • Symbols: International Symbol of Accessibility (703.6.3.1), International Symbol of TTY (703.6.3.2), International Symbol of Access for Hearing Loss for assistive listening (703.6.3.3), and a handset with radiating sound waves for volume-controlled telephones (703.6.3.4).

Variable Message Signs (703.7)

VMS characters are uppercase, conventional and nonglare, with heights set by viewing distance and pixel-count rules for high-resolution (16 rows or more) and low-resolution (7 to 15 rows) characters.

Test Your Knowledge

A tactile room identification sign is installed beside a single door. Under ICC A117.1 Section 703.3.10, how is its mounting height measured?

A

48 inches minimum to the lowest baseline, 60 inches maximum to the highest

B

60 inches to the centerline of the sign

C

40 inches minimum to the bottom of the sign

D

54 inches maximum to the baseline of the highest raised character on the sign

Test Your Knowledge

A building has two public entrances and both are accessible. What does IBC 1112.1 require for identifying them?

A

An International Symbol of Accessibility sign at each entrance

B

Tactile signs with braille at each entrance

C

None, because every entrance is accessible

D

Directional signs at each entrance

Test Your Knowledge

At a pair of double doors with two active leaves, where must a tactile room identification sign be located under ICC A117.1 Section 703.3.11?

A

On the inactive leaf

B

Centered above the doors

C

On the left side of the left-hand door

D

To the right of the right-hand door

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