10.3 Check-Out Aisles, Food Service Lines, Benches, Storage, Charging Stations, and Gaming

Key Takeaways

  • Accessible check-out aisles follow Table 1110.13.1 (1 for 1 to 4, 2 for 5 to 8, 3 for 9 to 15, then 3 plus 20 percent of additional aisles), by function, with only one required where the public use area is under 5,000 square feet.

  • Accessible check-out counters are 38 inches maximum high with edge protection 2 inches maximum above the counter, and check-writing surfaces are 28 to 34 inches high.

  • Benches are 42 inches long, 20 to 24 inches deep and 17 to 19 inches high, with back support or a wall, a clear floor space at the end, and 250-pound strength.

  • At least 5 percent, but not less than one, of each type of fixed storage element in accessible spaces is accessible, within a 308 reach range with 309 operable parts; self-service shelves need only be on an accessible route.

  • At least 2 percent, not fewer than one, of each type of gaming machine and table is accessible with a clear floor space.

Last updated: October 2026

10.3 Check-Out Aisles, Food Service Lines, Benches, Storage, Charging Stations, and Gaming

Check-Out Aisles

Scoping (IBC 1110.13.1 in 2021; 1110.16.1 in 2024)

Total check-out aisles of each functionMinimum accessible aisles of each function
1 to 41
5 to 82
9 to 153
Over 153, plus 20 percent of additional aisles
  • Counts are made for each function (for example, express lanes and full-service lanes separately).
  • Where aisles are dispersed, accessible aisles are dispersed.
  • Traffic control devices, security devices and turnstiles in accessible aisles are accessible.
  • Exception: where the public use area is under 5,000 sq ft, no more than one accessible check-out aisle is required.
  • IBC 1112.1 Item 6: where not all aisles are accessible, accessible aisles are identified by the ISA above the aisle, in the same location as the aisle number.

Worked example: a store with 20 full-service aisles and 6 self-checkout stations (a different function) needs 3 + 0.20 x 5 = 4 accessible full-service aisles and 2 accessible self-checkout stations.

Technical Criteria (A117.1 904.4)

ItemRequirement
AisleComplies with 403 (36 in. minimum clear width)
Check-out counter38 in. maximum above the floor
Counter edge protectionTop 2 in. maximum above the counter surface on the aisle side
Check-writing surfacesWhere provided, 902.4 (28 to 34 in.)

Food Service Lines (A117.1 904.5)

  • Self-service shelves and dispensing devices for tableware, dishware, condiments, food and beverages comply with the 308 reach ranges; IBC requires at least 50 percent, not less than one, of each type of self-service shelf to be accessible.
  • Tray slides: top 28 to 34 in. above the floor.
  • The food service line itself is an accessible route (36 in. clear).

Benches (A117.1 903)

ItemRequirement
Clear floor spaceAt the end of the bench seat, parallel to the short axis
SizeSeat 42 in. minimum long and 20 to 24 in. deep
Back supportBack support or affixed to a wall; back support 42 in. long, from 2 in. maximum above the seat to 18 in. minimum above the seat, and 2 1/2 in. maximum from the rear edge of the seat
HeightTop of seat 17 to 19 in. (children 11 to 17 in.)
Strength250 lb vertical or horizontal at any point
Wet locationsSlip-resistant and does not accumulate water

Benches are required in accessible dressing, fitting and locker rooms (803.4), in holding cells where benches are provided (806.2.2), in saunas where seating is provided (612.2), and at recreational facilities as scoped.

Storage Elements (1% subtopic)

Scoping (IBC 1110.10 in 2021; 1110.12 in 2024): where fixed or built-in storage elements such as cabinets, coat hooks, shelves, medicine cabinets, lockers, closets and drawers are provided in required accessible spaces, at least 5 percent, not less than one of each type, are accessible. Accessible spaces get the same storage elements as similar nonaccessible spaces (equity). Self-service shelving and display units in stores and libraries must be on an accessible route but need not meet the reach ranges.

Technical criteria (A117.1 905): a clear floor space; storage elements within at least one 308 reach range; operable parts complying with 309. Kitchen cabinets are not required to comply with 905 (unit kitchens have their own rules).

Example: an employee locker room with 80 lockers in a common use space needs 4 accessible lockers (5 percent), each with the usable shelf and hook within reach ranges and latches operable with one hand at 5 lbf maximum. In recreational facilities, accessible lockers are identified by the ISA (IBC 1112.1).

Charging Stations (A117.1 906, new in 2017)

Where wheelchair charging stations are provided (for example at assembly wheelchair space locations, 802.10.3.1, or in Accessible units): a grounded duplex outlet, a clear floor space, and a location within a 308 reach range.

Gaming Machines and Tables

Scoping (IBC 1110.16 in 2021; 1110.19 in 2024): at least 2 percent of the total, but not fewer than one, of each gaming machine type and gaming table type is accessible, distributed among multiple gaming areas. Technical (A117.1 907): a clear floor space positioned for transfer or for use by a person seated in a wheelchair; clear floor spaces at machines and tables may overlap.

Exam Traps

TrapCorrect rule
Check-out counters must be 34 inches38 inches maximum, with edge protection 2 inches maximum above the counter
One accessible aisle is always enoughOnly where the public use area is under 5,000 square feet
Self-service shelving must be within reach rangesOnly on an accessible route (IBC storage exception)
Benches need a clear floor space in frontThe clear floor space is at the end of the bench, parallel to its short axis
Kitchen cabinets must meet Section 905Kitchen cabinets are exempt from 905
Test Your Knowledge

A new supermarket with a 40,000-square-foot sales floor has 12 standard check-out aisles of one function. How many must be accessible under IBC Table 1110.13.1?

A

1

B

2

C

4

D

3

Test Your Knowledge

What is the maximum height of an accessible check-out counter under ICC A117.1 Section 904.4.2?

A

34 inches, with edge protection 2 inches maximum above the counter

B

38 inches, with edge protection 2 inches maximum above the counter surface on the aisle side

C

36 inches, with no edge protection permitted

D

42 inches, with edge protection 4 inches maximum

Test Your Knowledge

A new accessible locker room bench is installed. Which dimensions comply with ICC A117.1 Section 903?

A

Seat 48 inches long, 18 inches deep, 16 inches high

B

Seat 36 inches long, 24 inches deep, 18 inches high

C

Seat 42 inches long, 22 inches deep, 18 inches high, with back support

D

Seat 42 inches long, 26 inches deep, 20 inches high, with a wall behind it

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