Career upgrade: Learn practical AI skills for better jobs and higher pay.
Level up
PracticeVideosBlogFlashcardsEspañol
All Practice Exams

100+ Free ITIL 4 DITS Practice Questions

Pass your ITIL 4 Leader: Digital and IT Strategy exam on the first try — instant access, no signup required.

✓ No registration✓ No credit card✓ No hidden fees✓ Start practicing immediately
Not published Pass Rate
100+ Questions
100% Free
1 / 100
Question 1
Score: 0/0

A leadership team uses BCG and GE-McKinsey portfolio matrices together. Which complementary insight does the GE-McKinsey 9-Box provide that the BCG matrix does not?

A
B
C
D
to track
Same family resources

Explore More ITIL Certifications

Continue into nearby exams from the same family. Each card keeps practice questions, study guides, flashcards, videos, and articles in one place.

ITIL 4 Foundation

Practice Questions
1 blog

ITIL 4 Managing Professional

Practice Questions

ITIL 4 Specialist: Create, Deliver and Support

Practice Questions

ITIL 4 Strategic Leader

Practice Questions

ITIL 4 Strategist: Direct, Plan and Improve

Practice Questions

ITIL 4 Practitioner: Change Enablement

Practice Questions

More From This Family

Videos and articles for deeper review.

ArticleITIL 4 Foundation 2026: Scenario-Question Strategy to Consistently Score Above 80%12 min read
2026 Statistics

Key Facts: ITIL 4 DITS Exam

30

Objective Questions

PeopleCert

21/30

Passing Score

70%

60 min

Objective Duration

PeopleCert

$615 USD

Current Exam Fee

PeopleCert

3 years

Experience Required

PeopleCert eligibility

Case study

Pre-Read Required

PeopleCert

The current PeopleCert ITIL 4 DITS exam combines 30 objective multiple-choice questions in a 60-minute window with a case-study scenario read before the exam. PeopleCert currently requires ITIL 4 Foundation plus a minimum of three years of digital and IT-related management experience, along with accredited training or official eLearning before results are released. As of May 2026, PeopleCert is rolling out ITIL (Version 5) in parallel, but ITIL 4 qualifications remain recognized prerequisites and DITS continues to be offered.

Sample ITIL 4 DITS Practice Questions

Try these sample questions to test your ITIL 4 DITS exam readiness. Each question includes a detailed explanation. Start the interactive quiz above for the full 100+ question experience with AI tutoring.

1A retail CEO asks the CIO to evaluate macro forces that may reshape the company's digital strategy over the next three years. Which framework is specifically designed to scan the political, economic, social, technological, legal, and environmental external environment?
A.Porter's Five Forces
B.PESTLE analysis
C.SWOT analysis
D.Business Model Canvas
Explanation: PESTLE explicitly evaluates Political, Economic, Social, Technological, Legal, and Environmental macro-environmental factors. Porter's Five Forces focuses on industry competitive structure, SWOT mixes internal and external factors without the macro lens, and the Business Model Canvas is an internal design tool.
2How many forces does Porter's Five Forces framework analyze when assessing industry attractiveness?
A.Four
B.Five
C.Six
D.Seven
Explanation: Porter's Five Forces evaluates exactly five forces: threat of new entrants, bargaining power of suppliers, bargaining power of buyers, threat of substitutes, and industry rivalry. Variants adding a sixth force (complementors) exist in some literature, but the Porter model itself is five.
3Which of the following is NOT one of the nine building blocks of the Business Model Canvas?
A.Value Propositions
B.Customer Segments
C.Marketing Plan
D.Key Partnerships
Explanation: The nine blocks are Customer Segments, Value Propositions, Channels, Customer Relationships, Revenue Streams, Key Resources, Key Activities, Key Partnerships, and Cost Structure. 'Marketing Plan' is not a Canvas block; marketing typically appears within Channels and Customer Relationships.
4According to Porter's generic strategies, an organization that pursues the lowest total cost of operation in its industry to compete primarily on price is following which strategy?
A.Differentiation
B.Cost Leadership
C.Focus
D.Customer Intimacy
Explanation: Porter defined three generic strategies: Cost Leadership (lowest cost), Differentiation (unique value), and Focus (narrow segment, either cost or differentiation). Customer Intimacy is a Treacy and Wiersema value discipline, not a Porter generic strategy.
5Treacy and Wiersema describe three value disciplines that successful organizations master. Which set lists them correctly?
A.Cost Leadership, Differentiation, Focus
B.Operational Excellence, Product Leadership, Customer Intimacy
C.Stars, Cash Cows, Dogs
D.Run, Grow, Transform
Explanation: Treacy and Wiersema's value disciplines are Operational Excellence (best total cost / reliability), Product Leadership (best product / innovation), and Customer Intimacy (best total solution / relationship). The first option lists Porter's generic strategies, the third is the BCG matrix, and the fourth is an IT investment lens.
6Kotter's classic 8-step model for leading change begins with which action?
A.Anchor new approaches in the culture
B.Form a powerful guiding coalition
C.Create a sense of urgency
D.Communicate the change vision
Explanation: Kotter's first step is to create a sense of urgency so people understand why change is needed. Forming a coalition is step 2, communicating the vision is step 4, and anchoring change in culture is step 8 (the final step).
7The ADKAR change management model focuses on individual change. What does the acronym stand for?
A.Awareness, Desire, Knowledge, Ability, Reinforcement
B.Analyze, Design, Knowledge, Action, Review
C.Assess, Develop, Kickoff, Adopt, Repeat
D.Awareness, Discovery, Knowledge, Adoption, Realization
Explanation: ADKAR stands for Awareness (of the need), Desire (to support), Knowledge (of how), Ability (to implement), and Reinforcement (to sustain). It is the Prosci individual-change model frequently referenced alongside Kotter at the organizational level.
8Lewin's classic change model describes three states. Which sequence is correct?
A.Plan - Do - Check
B.Unfreeze - Change - Refreeze
C.Aware - Adopt - Anchor
D.Strategize - Implement - Measure
Explanation: Lewin's model is Unfreeze (loosen the current state), Change (move to the new way of working), and Refreeze (stabilize and embed the new state). The other options describe PDCA, an invented ADKAR-style sequence, and a generic management cycle.
9The Boston Consulting Group growth-share matrix classifies products or business units into four categories. Which set is correct?
A.Stars, Cash Cows, Question Marks, Dogs
B.Strengths, Weaknesses, Opportunities, Threats
C.Run, Grow, Transform, Retire
D.Core, Adjacent, Transformational, Experimental
Explanation: The BCG matrix uses Stars (high growth, high share), Cash Cows (low growth, high share), Question Marks (high growth, low share), and Dogs (low growth, low share). The other options describe SWOT, an IT investment lens, and Bansi Nagji's innovation portfolio model.
10Christensen distinguishes between sustaining and disruptive innovation. Sustaining innovation typically does what?
A.Creates entirely new markets that did not previously exist
B.Targets existing mainstream customers with improved performance on traditional metrics
C.Attacks the low end of the market with cheaper, simpler products
D.Replaces the dominant business model with a platform model
Explanation: Sustaining innovation improves products along the performance dimensions that existing mainstream customers value, helping incumbents defend their position. Disruptive innovation, by contrast, often starts at the low end or in a new market with a 'good enough' product that established firms initially ignore.

About the ITIL 4 DITS Exam

The ITIL 4 Leader: Digital and IT Strategy certification validates leader-level strategic judgment for aligning digital and IT strategy with business strategy, designing operating models, navigating disruption, leading transformation, and evaluating investment and risk choices. DITS sits on the Strategic Leader path and emphasizes synthesis across frameworks like PESTLE, Porter's Five Forces, the Business Model Canvas, Kotter, ADKAR, and the Run-Grow-Transform investment lens rather than operational ITIL practice mechanics.

Questions

30 scored questions

Time Limit

60 minutes

Passing Score

70%

Exam Fee

$615 USD (PeopleCert)

ITIL 4 DITS Exam Content Outline

20%

Demonstrate strategic leadership

Vision, mission, values, leadership styles, change leadership, organizational culture, ethics, communication, and decision-making under uncertainty in a digital context.

20%

Align IT strategy with business strategy

Environmental scanning with PESTLE and SWOT, Porter's Five Forces, generic strategies, value disciplines, Business Model Canvas, and translating enterprise direction into digital capability.

20%

Integrate digital and business strategy and operating model

Operating-model design using McKinsey 7S and Galbraith's Star, organizational structures, federated and product-aligned IT, sourcing strategy, and platform/ecosystem business models.

15%

Use disruption as an opportunity

Christensen disruptive innovation, sustaining vs disruptive change, jobs-to-be-done, innovation portfolios, scenario planning, and adaptive strategy responses.

15%

Lead through digital transformation

Kotter's 8 steps, ADKAR, Lewin's unfreeze-change-refreeze, digital mindset, talent and capability shifts, sustainability, and managing transformation risk.

10%

Evaluate financial, investment, and risk considerations

Capex versus opex, NPV/IRR/ROI/payback, TCO, real options, BCG and GE-McKinsey matrices, Run-Grow-Transform, risk appetite and tolerance, and the three lines model.

How to Pass the ITIL 4 DITS Exam

What You Need to Know

  • Passing score: 70%
  • Exam length: 30 questions
  • Time limit: 60 minutes
  • Exam fee: $615 USD

Keys to Passing

  • Complete 500+ practice questions
  • Score 80%+ consistently before scheduling
  • Focus on highest-weighted sections
  • Use our AI tutor for tough concepts

ITIL 4 DITS Study Tips from Top Performers

1Memorize the five Porter forces precisely (new entrants, suppliers, buyers, substitutes, industry rivalry) because distractors love offering four-force or six-force variants and only the exact five wins the mark.
2Lock down the order of Kotter's 8 steps from creating urgency to anchoring change in culture; reordered-sequence questions are a common DITS trap.
3Distinguish ADKAR (individual change journey) from Kotter (organizational change) and Lewin (three-state model); strategic-leader questions punish blurred answers.
4Practice Business Model Canvas by name: the nine blocks (Customer Segments, Value Propositions, Channels, Customer Relationships, Revenue Streams, Key Resources, Key Activities, Key Partnerships, Cost Structure) appear in scenario stems.
5When questions involve investment, look for the answer that links Run-Grow-Transform balance, real options thinking, or portfolio diversification rather than a single NPV calculation.
6Treat sustaining vs disruptive innovation as a decision frame, not a label; the test asks what response a leader should choose, not which dictionary entry applies.

Frequently Asked Questions

How many questions are on the ITIL 4 DITS exam and how long do I get?

PeopleCert currently lists 30 objective multiple-choice questions with a 60-minute time limit for the objective section, plus a case-study scenario that candidates pre-read before the exam. The objective section is closed-book and delivered through PeopleCert online proctored channels.

What score do I need to pass ITIL 4 Leader: Digital and IT Strategy?

You need 70% to pass the objective section, which means at least 21 correct answers out of 30. There is no negative marking, so answer every question even when narrowed to the best ITIL-aligned strategic option.

What are the prerequisites for ITIL 4 DITS in 2026?

PeopleCert requires ITIL 4 Foundation plus a minimum of three years of digital and IT-related management experience. Accredited training or official PeopleCert eLearning is also required, and DITS results are not released without proof of training completion.

What frameworks should I expect on the DITS exam?

DITS leans on strategic frameworks rather than ITIL practice mechanics. Expect questions on PESTLE, SWOT, Porter's Five Forces, Porter's generic strategies, Treacy and Wiersema value disciplines, the Business Model Canvas, McKinsey 7S, BCG growth-share matrix, Kotter's 8-step change model, ADKAR, Lewin's change model, and Christensen disruptive innovation.

How much does the exam cost?

PeopleCert currently shows the DITS exam at a list price from US$615, with full Exam Prep packages, official eLearning, and accredited training bundles running higher. Actual checkout pricing varies by region, currency, and whether you buy training plus exam together.

Did ITIL 4 DITS change in 2026?

As of May 2026, PeopleCert has publicly launched ITIL (Version 5) and parallel transition guidance, but ITIL 4 qualifications remain valid prerequisites for higher-level Version 5 modules. DITS continues to run with the published 30-question objective section, 60-minute window, case study, and 70% pass mark.