17.6 Water Conservation Planning & Drought Response

Key Takeaways

  • Water Conservation Planning is a named sub-topic in the SWRCB distribution Regulations, Management and Safety category.
  • Urban water suppliers must prepare an Urban Water Management Plan every five years and a Water Shortage Contingency Plan with six standard shortage levels.
  • California's Making Conservation a California Way of Life framework sets urban water use objectives built from indoor residential, outdoor residential, commercial landscape, and real water loss components.
  • Urban retail water suppliers must submit an annual validated water loss audit to the Department of Water Resources.
  • Demand hardening means that after years of successful conservation, a utility has less easy savings available in the next drought.
Last updated: September 2026

The Planning Requirements

DocumentWhoFrequencyContents
Urban Water Management Plan (UWMP)Urban water suppliers (more than 3,000 connections or supplying more than 3,000 AF/year)Every 5 yearsSupply and demand assessment, supply reliability, water quality effects on reliability, demand management measures, recycled water opportunities, climate change considerations
Water Shortage Contingency Plan (WSCP)Same suppliersWith the UWMP, updatable between cyclesSix standard shortage levels, response actions, communication protocols, compliance and enforcement, financial consequences, and an annual water supply and demand assessment
Annual Water Supply and Demand AssessmentSame suppliersAnnually by July 1Compares projected supply to demand for the coming year under a dry-year scenario and declares the applicable shortage level
Validated water loss auditUrban retail water suppliersAnnuallyAWWA methodology, validated, submitted to the Department of Water Resources
Agricultural Water Management PlanAgricultural suppliers above thresholdsEvery 5 yearsParallel requirement on the agricultural side

The six standard shortage levels correspond to shortages of up to 10, 20, 30, 40, and 50 percent, and greater than 50 percent, each with pre-defined response actions. Standardizing the levels statewide was deliberate: during the 2012-2016 drought, every utility had its own stages, and neither the public nor the state could compare them.


Urban Water Use Objectives

California's Making Conservation a California Way of Life framework moved from a single per-capita target to a supplier-specific urban water use objective built by adding up components:

ComponentBasis
Indoor residential useA gallons-per-capita-per-day standard applied to population, stepping down over time
Outdoor residential useLandscape area, evapotranspiration, and an efficiency factor - so a supplier in a hot inland climate with large lots gets a larger budget than a coastal supplier with small lots
Commercial, industrial, and institutional (CII) landscape with dedicated irrigation metersLandscape area and ET
Real water lossA performance standard for leakage
Variances and bonus incentivesAdjustments for unique local circumstances and credit for potable reuse

The objective is a supplier-level budget, not a per-customer mandate. A supplier meets it however it chooses - conservation programs, leak reduction, rate structure, landscape conversion - but the state measures the total.

[!IMPORTANT] Notice that real water loss is a named component of the conservation objective. A gallon saved by fixing a leak counts exactly as much as a gallon saved by a customer taking a shorter shower, and the utility controls it directly. That is why leak detection and meter accuracy programs are conservation programs, not just financial ones, and why the annual validated water loss audit is a state submittal.


Demand Management Measures

MeasureTypeNotes
MeteringStructuralUniversal metering is the precondition for everything else
Water loss controlStructuralLeak detection, meter replacement, pressure management
Pressure managementStructuralLeakage rises with pressure; reducing excess pressure reduces both leakage and customer use
Conservation pricingPriceTiered or budget-based rates, cost-justified under Proposition 218
Landscape ordinances (MWELO)RegulatoryCalifornia's Model Water Efficient Landscape Ordinance sets landscape water budgets for new and rehabilitated landscapes
Turf replacement rebatesIncentiveHigh cost per acre-foot but durable, permanent savings
Fixture and appliance rebates and standardsIncentive/regulatoryHigh-efficiency toilets, clothes washers; state plumbing standards have removed most of the easy savings
Irrigation controllers and auditsIncentiveOutdoor use is the largest discretionary component in most California systems
CII surveys and process retrofitsProgramOften the best cost per acre-foot for a utility with a large industrial base
Public education and school programsProgramBuilds the durable behavior change that carries through the next drought
Recycled water and potable reuseSupplyTechnically a supply measure, but it reduces potable demand
Waste prohibitionsRegulatoryRunoff onto pavement, hose without a shutoff nozzle, washing down hardscape

Drought Response Sequencing

  1. Assess supply against demand through the annual assessment; declare the shortage level.
  2. Activate the corresponding WSCP stage with its pre-defined actions - this is why the stages are written in advance.
  3. Communicate clearly and specifically. "Reduce use by 15 percent" is not actionable; "irrigate no more than two days per week before 8 a.m. or after 6 p.m." is.
  4. Enforce consistently. Warnings, then penalties, applied uniformly. Selective enforcement destroys the program.
  5. Adjust rates to recover fixed costs, using a drought surcharge or a rate stabilization reserve - and note that this requires Proposition 218 process time, so it must be planned before the drought, not during it.
  6. Manage the water quality consequences (below).
  7. Report to the State Water Board as required.

Demand Hardening

After several successful conservation cycles, the easy savings are gone: the toilets are already efficient, the lawns are already gone, the leaks are already found. Demand hardening means the next drought's percentage reduction target is much harder to hit and falls disproportionately on health-and-safety uses. A utility that has already reduced per-capita use to 60 gallons per day cannot cut another 25 percent the way a utility at 150 gallons per day can. This is a real equity issue between suppliers, and it is why the statewide framework shifted from uniform percentage cuts to supplier-specific objectives.


Water Quality Consequences of Falling Demand

Conservation is unambiguously good policy and it creates operational problems the operator must anticipate:

ConsequenceMechanismResponse
Higher water ageLower flow through mains sized for higher demandUnidirectional flushing, tank turnover management, booster disinfection
Loss of disinfectant residualDecay over longer detentionSame, plus possible residual increase at the entry point
Higher disinfection byproducts at the far endFree chlorine plus precursors plus timePrecursor removal, chloramine conversion, water age reduction
Nitrification in chloraminated systemsWarm, stagnant, low-residual conditionsRatio control, turnover, flushing, breakpoint conversion
Sediment accumulationVelocities fall below the transport thresholdScheduled flushing at scouring velocity
Higher wastewater strengthSame mass of BOD and solids in less waterProcess control adjustment; grease and solids issues in collection systems
Collection system solids depositionLower flows in gravity sewers below self-cleansing velocityIncreased line cleaning, FOG program emphasis, odor and corrosion control from longer detention
Revenue shortfall75-85 percent of costs are fixedRate stabilization reserve, drought surcharge planned in advance

[!TIP] Explaining the flushing paradox is a real operator communication task. During a drought, customers see hydrants running and conclude the utility is wasting water while asking them to conserve. The honest answer is that flushing at a designed velocity along a designed path, using the minimum volume that will do the job, is what keeps the disinfectant residual in the pipe and the water safe - and that unidirectional flushing was adopted specifically because it uses far less water than the conventional alternative. Say it before the complaint arrives, not after.

Test Your Knowledge

How many standard water shortage levels does California's Water Shortage Contingency Plan framework define?

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Test Your Knowledge

Why is real water loss included as a component of a supplier's urban water use objective under California's conservation framework?

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Test Your Knowledge

A utility achieves a 25 percent reduction in demand during a drought. What distribution system water quality problem should the operator anticipate?

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