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An administrator needs to assign the Teams Administrator role to a colleague so they can manage all aspects of the Teams service. Which Microsoft Entra role should be granted?

A
B
C
D
to track
2026 Statistics

Key Facts: MS-700 Exam

40-60

Exam Questions

Microsoft

700/1000

Passing Score

Microsoft (scaled)

100 min

Exam Duration

Microsoft

$165

Exam Fee

Microsoft USD

45-50%

Plan & Configure

Largest domain

1 year

Renewal Cycle

Free via Microsoft Learn

MS-700 has 40-60 questions in 100 minutes with a 700/1000 passing score. Domains: Plan and configure a Teams environment (45-50%), Manage chat/teams/channels/apps (25-30%), Manage meetings and calling (15-20%), Monitor and troubleshoot (5-10%). $165 USD via Pearson VUE; 1-year free renewal via Microsoft Learn. The English version of this credential will be updated April 28, 2026 — verify current objectives before scheduling.

Sample MS-700 Practice Questions

Try these sample questions to test your MS-700 exam readiness. Each question includes a detailed explanation. Start the interactive quiz above for the full 100+ question experience with AI tutoring.

1An administrator needs to assign the Teams Administrator role to a colleague so they can manage all aspects of the Teams service. Which Microsoft Entra role should be granted?
A.Teams Communications Administrator
B.Teams Service Administrator
C.Teams Communications Support Specialist
D.Teams Devices Administrator
Explanation: The Teams Service Administrator (also called Teams Administrator) role grants full management capability over the Teams service, including teams, channels, policies, meetings, and voice features. Teams Communications Administrator focuses on calling/meetings only. Communications Support Specialist is for read-only call diagnostics. Teams Devices Administrator manages physical Teams devices like Teams Rooms. Exam tip: Assign least-privilege roles — give Communications Admin instead of Teams Admin if voice management is the only need.
2A company wants to enable interoperability so users can chat with people in another Microsoft 365 tenant using Teams. What feature should be configured?
A.Guest access
B.External access (federation)
C.Shared channels
D.Cross-tenant sync
Explanation: External access (also known as federation) allows users in one Teams tenant to find, call, chat, and set up meetings with users in another Teams or Skype for Business tenant without those external users being added to the directory. Guest access invites external users into your tenant as guests. Shared channels (Teams Connect) are for collaboration within shared workspaces. Exam tip: External access = federation between tenants; guest access = adding external users to your tenant.
3Which type of Teams channel allows members from multiple organizations to collaborate without requiring guest accounts?
A.Standard channel
B.Private channel
C.Shared channel
D.Federated channel
Explanation: Shared channels (Teams Connect) allow members from inside or outside the host team — including users from other Microsoft 365 tenants — to collaborate without being added as guests. Standard channels are accessible to all team members, private channels restrict access within the team, and 'federated channel' is not a real channel type. Shared channels require cross-tenant access settings in Microsoft Entra. Exam tip: Shared channels need both cross-tenant access policy and external collaboration settings configured for B2B direct connect.
4An organization wants to prevent users from creating new teams. Where should this be configured?
A.Teams admin center > Teams > Teams settings
B.Microsoft Entra ID > Groups > General settings
C.Teams admin center > Teams > Teams policies
D.Microsoft 365 admin center > Settings > Org settings
Explanation: Team creation is controlled by Microsoft 365 Group creation, which is restricted in Microsoft Entra ID under Groups > General settings. You assign group creation rights to a security group, and only members of that group can create new teams (or M365 Groups). This is a tenant-level Entra setting, not a Teams policy. Exam tip: Restricting team creation = restricting M365 Group creation in Entra; you cannot do this directly in the Teams admin center.
5A company uses Teams Phone with Direct Routing. Which component connects the customer's PSTN trunk to Microsoft Phone System?
A.Microsoft Calling Plan
B.Session Border Controller (SBC)
C.Operator Connect gateway
D.Teams Survivable Branch Appliance
Explanation: Direct Routing uses a certified Session Border Controller (SBC) to connect the customer's existing telephony provider (PSTN trunk) to Microsoft Phone System. The SBC handles SIP signaling and media translation between the carrier and Teams. Calling Plans are Microsoft-provided PSTN service. Operator Connect uses a managed operator partnership. Survivable Branch Appliance provides survivability if WAN connectivity fails. Exam tip: Direct Routing = bring your own carrier via SBC; Calling Plan = Microsoft is your carrier.
6Which policy type controls who can schedule a Teams meeting and what features are available during meetings (recording, transcription, lobby, etc.)?
A.Teams meeting policy
B.Teams messaging policy
C.Teams app setup policy
D.Teams calling policy
Explanation: Teams meeting policies control meeting scheduling, audio/video, content sharing, recording, transcription, lobby behavior, and participant controls. Messaging policies control chat features (edit, delete, GIFs). App setup policies control which apps appear and in what order. Calling policies control PSTN/VoIP calling features. Exam tip: Memorize the policy categories: meeting, messaging, calling, app permission, app setup, live events, voice routing.
7An admin needs to upload a custom Teams app to the organization's app catalog. Where is this done?
A.Teams admin center > Teams apps > Manage apps
B.Microsoft Entra > Enterprise applications
C.Teams admin center > Teams apps > Setup policies
D.Teams admin center > Org-wide settings > External access
Explanation: Custom apps are uploaded to the org-wide app catalog via Teams admin center > Teams apps > Manage apps > Upload new app. This makes the app available across the tenant subject to app permission policies. Setup policies control which apps are pinned, not uploaded. Enterprise applications in Entra is for SAML/OIDC apps. Exam tip: Manage apps page = catalog management (upload, allow/block); App permission policy = which apps users can install; App setup policy = which apps are pinned.
8Which Teams feature allows you to enforce that a meeting recording is automatically deleted after a specific number of days?
A.Sensitivity labels
B.Teams meeting policy with auto-expiration setting
C.Microsoft Purview retention policy for Teams chats
D.OneDrive retention label
Explanation: Teams meeting policies include an auto-expiration setting that deletes meeting recordings stored in OneDrive/SharePoint after a configurable number of days (default 60). Sensitivity labels classify but don't auto-delete. Purview retention policies for Teams chats apply to chat messages, not recording files. OneDrive retention labels can apply but the meeting policy is the recommended Teams-native control. Exam tip: Meeting recordings are stored in OneDrive (1:1/group) or SharePoint (channel meetings) — auto-expiration is a meeting policy setting.
9A user reports poor call quality during Teams meetings. Which tool should an administrator use to investigate network and call quality issues across the organization?
A.Microsoft 365 admin center service health
B.Call Quality Dashboard (CQD)
C.Microsoft Defender for Office 365 reports
D.Teams admin center > Analytics & reports > Usage reports
Explanation: The Call Quality Dashboard (CQD) provides organization-wide insights into call and meeting quality, including jitter, packet loss, round-trip time, and network paths. It uses telemetry from Teams clients and supports building reports filtered by location, network, and device. Per-user call diagnostics in the Teams admin center supplement CQD with per-call detail. Usage reports show adoption metrics, not quality. Exam tip: Per-user call analytics = single user troubleshooting; CQD = trends and org-wide quality patterns.
10Which step is required before users in your tenant can place PSTN calls using Microsoft Calling Plans?
A.Configure a Session Border Controller
B.Assign a Teams Phone license and a Calling Plan license, then assign a phone number
C.Create a voice routing policy
D.Configure Direct Routing PSTN gateway
Explanation: To use Calling Plans, users need a Teams Phone license, a Calling Plan license (Domestic or Domestic and International), and a phone number assigned from Microsoft. SBCs and voice routing policies are for Direct Routing scenarios. Calling Plans are Microsoft-managed PSTN — no carrier setup is needed. Exam tip: License order — Teams Phone (formerly Phone System) is required first, then add Calling Plan if using Microsoft as the carrier.

About the MS-700 Exam

The MS-700 exam validates the skills required to plan, deploy, configure, and manage Microsoft Teams in production. It covers Teams admin center, policies (meeting, messaging, calling, app), Teams Phone (Direct Routing, Calling Plans, Operator Connect), Teams Rooms, voice routing, dial plans, guest access, federation, app permissions, lifecycle policies, and monitoring with the Call Quality Dashboard.

Questions

40-60 scored questions

Time Limit

100 minutes

Passing Score

700/1000 (scaled)

Exam Fee

$165 USD (Microsoft / Pearson VUE)

MS-700 Exam Content Outline

45-50%

Plan and Configure a Microsoft Teams Environment

Teams admin roles, governance (M365 Group creation, naming/expiration policies), guest access, external access (federation), shared channels and B2B direct connect, sensitivity labels, retention/eDiscovery, Information Barriers, Teams Rooms, and client deployment

25-30%

Manage Chat, Teams, Channels, and Apps

Standard/private/shared channels, channel moderation, messaging policies, app permission policies, app setup policies, custom app upload, team templates, team limits, file storage (OneDrive vs. SharePoint)

15-20%

Manage Meetings and Calling

Meeting policies, lobby and anonymous join, town halls/webinars, Teams Premium (intelligent recap, sensitivity labels, watermarks, E2EE), Teams Phone (Direct Routing, Calling Plans, Operator Connect, Teams Phone Mobile), call queues, auto attendants, dial plans, voice routing, e911

5-10%

Monitor and Troubleshoot a Microsoft Teams Environment

Per-user call analytics, Call Quality Dashboard (CQD), building data files, Network Planner/Assessment Tool, QoS tagging, service health, MicrosoftTeams PowerShell module, diagnostic logs

How to Pass the MS-700 Exam

What You Need to Know

  • Passing score: 700/1000 (scaled)
  • Exam length: 40-60 questions
  • Time limit: 100 minutes
  • Exam fee: $165 USD

Keys to Passing

  • Complete 500+ practice questions
  • Score 80%+ consistently before scheduling
  • Focus on highest-weighted sections
  • Use our AI tutor for tough concepts

MS-700 Study Tips from Top Performers

1Focus on Plan and Configure (45-50%) — the largest domain by far
2Master Teams Phone deployment options: Calling Plans, Direct Routing (with SBCs), Operator Connect, and Teams Phone Mobile
3Know the difference between External access (federation), Guest access, and Shared channels (B2B direct connect)
4Understand the policy hierarchy: meeting, messaging, calling, app permission, app setup, voice routing, live events/events
5Practice MicrosoftTeams PowerShell cmdlets — Grant-CsTeamsMeetingPolicy, New-CsAutoAttendant, Set-CsPhoneNumberAssignment
6Set up a free M365 trial tenant for hands-on practice with Teams admin center and PowerShell
7The exam updates April 28, 2026 — review the latest skills outline on Microsoft Learn before scheduling

Frequently Asked Questions

What is the MS-700 exam?

The MS-700 (Microsoft 365 Certified: Teams Administrator Associate) exam validates skills to plan, deploy, configure, and manage Microsoft Teams. It covers the Teams admin center, policies, Teams Phone (Direct Routing, Calling Plans, Operator Connect), Teams Rooms, channels, guest/external access, lifecycle policies, and Call Quality Dashboard.

How many questions are on the MS-700 exam?

The MS-700 exam typically has 40-60 questions delivered in 100 minutes. Question types include multiple choice, multiple select, drag-and-drop, case studies, and possibly interactive labs/scenarios. The passing score is 700 out of 1000 (scaled), which is approximately 70%.

What does MS-700 cost in 2026?

The MS-700 exam fee is $165 USD in most markets (price may vary by region). Microsoft offers a 50% exam discount in some scenarios via Microsoft Learn challenges and qualifying events. Microsoft 365 certifications are role-based and require an annual free renewal assessment via Microsoft Learn to remain valid.

What is the largest domain on the MS-700 exam?

The 'Plan and Configure a Microsoft Teams Environment' domain is the largest at 45-50% of the exam. It covers governance, identity (admin roles, guest access), external access/federation, shared channels and B2B direct connect, sensitivity labels, retention, Information Barriers, Teams Rooms, and client deployment.

How should I prepare for the MS-700 exam?

Plan for 4-8 weeks of study (more if new to Teams admin). Use the free Microsoft Learn paths for MS-700, set up a trial M365 tenant for hands-on practice (especially Teams Phone, policies, and PowerShell), and complete 100+ practice questions. Focus heavily on the largest domain (planning/configuring) and Teams Phone (often weighted heavier than the percentage suggests).

Is MS-700 a good certification for a career?

MS-700 is highly valuable for IT professionals working with Microsoft Teams in enterprise environments. It's typically required for Teams administrator roles, M365 administrator roles with Teams responsibilities, and unified communications roles. Many IT job postings list MS-700 as preferred or required for Teams/collaboration positions.