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2026 Statistics

Key Facts: Befähigungsprüfung Reisebüro Exam

100

Practice Questions

OpenExamPrep

€0

Examination Fee for the First and Second Attempt Since 2024

WKO Meisterprüfungsstelle

NQR 6

Qualification Level Targeted by the Prüfungsordnung

Reisebürogewerbe-Befähigungsprüfungsordnung § 2

2 Modules

Written Modul 1 and Oral Modul 2 Since 1 January 2023

Reisebürogewerbe-Befähigungsprüfungsordnung § 3

18

Minimum Age — Eigenberechtigung Is the Only Admission Requirement

WKO Meisterprüfungsstelle

8%

Price Increase Above Which a Traveller May Withdraw Without a Fee

Pauschalreisegesetz § 8

§ 23 UStG

Margin Taxation of Travel Services, Individual Margins Since 2022

Umsatzsteuergesetz 1994

20%

Maximum Deposit Outside the 20-Day Pre-Departure Window

Pauschalreiseverordnung (PRV)

The Austrian Befähigungsprüfung Reisebüro is the statutory competence examination administered by WKO Meisterprüfungsstellen for anyone operating or managing a travel agency in Austria. Since January 2023 it has comprised two modules — written and oral — benchmarked at NQR level 6 and covering the Pauschalreisegesetz, insolvency protection under the Pauschalreiseverordnung, § 23 UStG margin taxation, tour costing, IATA flight tariffs and Austrian labour law. Admission requires only that the candidate be 18, and since January 2024 the first and second attempts are free. This free prep bank provides 100 research-based practice questions with detailed explanations and worked calculations.

Sample Befähigungsprüfung Reisebüro Practice Questions

Try these sample questions to test your Befähigungsprüfung Reisebüro exam readiness. Each question includes a detailed explanation. Start the interactive quiz above for the full 100+ question experience with AI tutoring.

1Under § 2 Abs. 2 of the Austrian Package Travel Act (Pauschalreisegesetz - PRG), which of the following combinations constitutes a statutory 'Package' (Pauschalreise)?
A.A combination of passenger transport (e.g. flight) and hotel accommodation booked together under a single contract with an inclusive price
B.A standalone scheduled flight ticket sold without any other travel services
C.A 3-night hotel stay where a local public transit pass worth €15 is purchased spontaneously at the hotel reception on day two
D.A single rental car booking for 5 days without any accompanying transport or accommodation services
Explanation: § 2 Abs. 1 PRG lists the four travel service types (passenger transport, accommodation, motor vehicle rental, other tourist services); § 2 Abs. 2 PRG then defines the package itself: at least two different types of travel service combined for the purpose of the same trip and sold under a single contract or for an inclusive price (transposing EU Directive 2015/2302).
2What defines a 'Linked Travel Arrangement' (verbundene Reiseleistung - LTA) under § 2 Abs. 5 of the Austrian Package Travel Act (PRG)?
A.A travel agency facilitates the separate selection and payment of individual travel services from different providers during a single visit or via targeted cross-selling within 24 hours
B.A tour operator packages charter flights, bus transfers, and resort lodging into a pre-advertised catalog product
C.A business traveler books a corporate hotel room through an annual framework agreement concluded between their employer and a hotel chain
D.An airline issues a combined code-share through-ticket involving two connecting flights on partner airlines
Explanation: Under § 2 Abs. 5 PRG, a Linked Travel Arrangement (verbundene Reiseleistung) arises where a trader facilitates either the separate selection and separate payment of each travel service on the occasion of a single visit to or contact with its point of sale, or, in a targeted manner, the purchase of a further travel service from another trader where that second contract is concluded no later than 24 hours after confirmation of the first booking. LTAs carry insolvency protection duties but not full organizer liability for performance.
3What is the legal obligation regarding the standard information form (Standardinformationsblatt) under § 4 PRG before a package travel contract is concluded?
A.The organizer or retailer must provide the prescribed statutory standard information sheet to the traveler in a clear and prominent manner before the traveler is bound by any contract
B.The standard information sheet only needs to be provided upon explicit written request by the consumer after departure
C.The information sheet is purely optional marketing material and has no statutory template in the Annex of the PRG
D.The organizer may fulfill this requirement by posting a generic QR code at the physical agency counter without handing over any document
Explanation: Under § 4 PRG, prior to the conclusion of a package travel contract or the binding submission of a booking offer by the traveler, the organizer (or retailer) must provide the mandatory Standard Information Form (Standardinformationsblatt per Annex I PRG) detailing key package rights, organizer liability, and insolvency protection.
4Under § 8 of the Austrian Package Travel Act (PRG), what is the statutory ceiling for price increases reserved in the contract beyond which the traveler has an automatic right to withdraw without paying a termination fee?
A.More than 8% of the total package price
B.More than 5% of the total package price
C.More than 10% of the total package price
D.More than 15% of the total package price
Explanation: Pursuant to § 8 Abs. 2 PRG, if a valid price alteration clause exists in the contract and the organizer increases the package price by more than 8%, the traveler is entitled to terminate the contract without paying any termination fee (Rücktritt ohne Stornogebühr) or accept a proposed substitute package.
5What is the latest point in time before departure that a tour organizer may notify the traveler of a contractually permitted price increase under § 8 PRG?
A.At least 20 calendar days before the start of the package
B.At least 14 calendar days before the start of the package
C.At least 30 calendar days before the start of the package
D.At least 7 calendar days before the start of the package
Explanation: Under § 8 PRG a price increase is only effective if the contract reserves it, it is triggered by defined cost changes (fuel, taxes and charges, exchange rates), price reductions are equally possible, and the organizer notifies the traveler on a durable medium with the reasons and the calculation no later than 20 days before the start of the package.
6Under § 10 Abs. 2 PRG, under what circumstances may a traveler terminate a package travel contract prior to departure without paying any cancellation fee?
A.When unavoidable and extraordinary circumstances occur at or in the immediate vicinity of the destination that significantly affect the performance of the package or the transport to the destination
B.Whenever the traveler experiences personal illness or work schedule conflicts within 30 days of departure
C.If the airline changes the scheduled departure time by 30 minutes without altering the overall flight date
D.Whenever the traveler discovers a cheaper package offer for the same hotel on another booking portal
Explanation: Under § 10 Abs. 2 PRG, the traveler has the right to terminate the package travel contract before departure without paying any cancellation fee in the event of unavoidable and extraordinary circumstances (unvermeidbare, außergewöhnliche Umstände, e.g. active war, major natural disasters, official travel bans) occurring at the destination or its immediate vicinity which significantly impair the package execution.
7Under § 11 PRG, who bears primary legal liability towards the consumer for the proper performance of all travel services included in a package travel contract?
A.The tour organizer (Reiseveranstalter), regardless of whether the services are performed by the organizer itself or third-party service providers
B.The third-party service provider (hotelier or airline) exclusively, with the organizer acting solely as an immune booking agent
C.The retail travel agent (Reisevermittler) exclusively, who indemnifies the organizer against all consumer claims
D.The local municipal tourism board in the destination country
Explanation: Pursuant to § 11 Abs. 1 PRG, the tour organizer (Reiseveranstalter) is strictly responsible to the traveler for the performance of all travel services included in the package travel contract, irrespective of whether those services are rendered by the organizer itself or by contracted third-party suppliers (e.g. airlines, hotels, coach operators).
8Which Austrian regulation currently governs mandatory insolvency protection for package tour organizers and facilitators of linked travel arrangements, and what does it require?
A.The Pauschalreiseverordnung (PRV, BGBl. II Nr. 260/2018): insolvency cover by insurance contract, bank guarantee or a guarantee declaration of a public-law body, plus entry in the Reiseinsolvenzabsicherungsverzeichnis kept in the GISA
B.The Reisebürosicherungsverordnung (RSV, BGBl. Nr. 881/1994): a cash reserve of at least €500,000 held in escrow at the Austrian National Bank (OeNB)
C.The Gewerbeordnung 1994 alone: a mortgage lien over the managing director's private real estate, recorded in the land register
D.The Pauschalreisegesetz (PRG) alone: membership of an international airline clearing house, whether or not flights are sold
Explanation: The Pauschalreiseverordnung (PRV), BGBl. II Nr. 260/2018, entered into force on 29 September 2018 and replaced the older Reisebürosicherungsverordnung (RSV), which it repealed. Under the PRV, Reiseleistungsausübungsberechtigte (package organizers and facilitators of linked travel arrangements) must cover the insolvency risk by an insurance contract, a bank guarantee, or a guarantee declaration of a public-law body (§ 3 Abs. 3 PRV), and must be entered in the Reiseinsolvenzabsicherungsverzeichnis held in the GISA, which replaced the former Veranstalterverzeichnis.
9Under the Austrian Pauschalreiseverordnung (PRV), what limits apply to customer down payments (Anzahlungen) taken by an organizer that has not chosen an unlimited insurance sum?
A.A deposit may be taken at the earliest eleven months before the agreed end of the trip and may not exceed 20% of the travel price; anything above 20% may only be collected within 20 days of departure and only against handover of the travel documents
B.The full 100% of the travel price may be collected at the moment of booking, whatever the departure date
C.No payment of any kind may be collected until the traveler has completed the trip and returned home
D.A flat deposit of exactly €50 per booking is prescribed, irrespective of the total value of the trip
Explanation: The PRV carries over the deposit discipline of the former RSV: down payments may be requested at the earliest eleven months before the agreed end of the trip, and payments exceeding 20% of the travel price may only be taken within 20 days of departure and only concurrently with handover of the travel documents evidencing the traveler's claims. Keeping deposits at or below 20% also lowers the required security sum under § 4 PRV. Organizers that opt for an unlimited insurance sum are not bound by these payment limits.
10Under § 94 Z 56 and § 95 of the Austrian Trade Code (Gewerbeordnung 1994 - GewO), what special regulatory status applies to the travel agency trade (Reisebürogewerbe)?
A.It is a regulated trade requiring both a certificate of competence (Befähigungsnachweis) and a statutory check of reliability (Zuverlässigkeitsprüfung)
B.It is a completely free trade (freies Gewerbe) that can be registered immediately without any qualification or background check
C.It is a state monopoly trade operated exclusively by federal government officials
D.It is an unregistered craft trade requiring only a three-month commercial internship
Explanation: Under the Austrian GewO 1994, the travel agency trade (Reisebüro) is a regulated trade (§ 94 Z 56) that is classified as a 'reliability-based trade' (Zuverlässigkeitsgewerbe per § 95 GewO). Registration requires both proven technical competence (Befähigungsprüfung) and an official assessment of business reliability/integrity (Zuverlässigkeit).

About the Befähigungsprüfung Reisebüro Exam

The Befähigungsprüfung Reisebüro is the trade competence examination required in Austria to operate or legally manage a travel agency, a regulated trade under § 94 Z 56 of the Trade Code (Gewerbeordnung 1994) and a Zuverlässigkeitsgewerbe under § 95 GewO. The examination regulation is issued by the Fachverband der Reisebüros and the examination is run by the Meisterprüfungsstellen of the provincial Economic Chambers, currently in Innsbruck, St. Pölten and Graz. Since 1 January 2023 it consists of two separately assessed modules — a written Modul 1 covering distribution of travel services, business management, tour costing and flight tariffs, and an oral Modul 2 before the examination commission — benchmarked at NQR level 6. Candidates who omit the flight tariff subject qualify for the licence restricted to ground tourism. This practice bank is an English-language multiple-choice study adaptation covering the examined subject matter.

Assessment

Two modules under the Reisebürogewerbe-Befähigungsprüfungsordnung in force since 1 January 2023, each assessed separately and sittable in any order. Modul 1 (written) covers four subjects: Vertrieb von Reiseleistungen schriftlich, Unternehmensmanagement schriftlich, Reisekalkulation und Kostenrechnung, and Tarifwesen aus dem Flugbereich; it may be delivered digitally. Modul 2 (oral) covers Vertrieb von Reiseleistungen mündlich and Unternehmensmanagement mündlich before the full examination commission. Candidates seeking only the licence restricted to Bodentourismus omit the subject Tarifwesen aus dem Flugbereich (§ 12). Individual subjects can be credited from prior qualifications. This practice bank provides 100 multiple-choice study questions across the examined competency areas.

Time Limit

varies-by-module

Passing Score

Graded on the Austrian school scale from Sehr gut to Nicht Genügend; a module is passed when every assessed subject is graded positively. No percentage pass mark is published.

Exam Fee

€0 — free of charge for the first and second attempt since 1 January 2024 (Fachverband der Reisebüros (WKO); administered by the Meisterprüfungsstellen der Wirtschaftskammern)

Befähigungsprüfung Reisebüro Exam Content Outline

25%

Travel Law & Regulatory Framework (Vertrieb von Reiseleistungen — Rechtsgrundlagen)

Pauschalreisegesetz (PRG), EU Package Travel Directive, linked travel arrangements, pre-contractual standard information, the 8% price-increase threshold, contract transfer, withdrawal for unavoidable and extraordinary circumstances, organizer liability, insolvency protection under the Pauschalreiseverordnung, and GewO 1994 trade regulation

20%

Accounting, Taxation & Margin Scheme (Unternehmensmanagement — Rechnungswesen)

Margenbesteuerung under § 23 UStG including individual margin determination since 2022, the input tax bar on bought-in travel services, invoice wording, the third-country exemption, intermediary versus organizer treatment, payroll costs, and bookkeeping under UGB and BAO

20%

Tour Costing, Pricing & Financial Controlling (Reisekalkulation und Kostenrechnung)

Arrangement-Kalkulation, fixed block costs versus per-person costs, break-even participant numbers, free-place allocation, contribution margin accounting, coach and charter pricing, allotment risk, and post-costing

15%

Flight Tariffs, Ticketing & GDS (Tarifwesen aus dem Flugbereich)

IATA areas TC1, TC2 and TC3, Global Indicators, the Mileage System (MPM, TPM, EMA, EMS), NUC and IROE conversion, HIP and CTM checks, the Billing and Settlement Plan, EMDs, and GDS booking and ticketing

20%

Operations, Labour Law & Customer Service (Unternehmensmanagement — Betriebsführung)

Kollektivvertrag for travel agency employees, Working Hours Act (AZG), Vacation Act (UrlG), AngG sick pay and notice rules, maternity protection, the duty of assistance under § 14 PRG, complaint management, commercial powers of representation, GDPR compliance, and apprentice training

How to Pass the Befähigungsprüfung Reisebüro Exam

What You Need to Know

  • Passing score: Graded on the Austrian school scale from Sehr gut to Nicht Genügend; a module is passed when every assessed subject is graded positively. No percentage pass mark is published.
  • Assessment: Two modules under the Reisebürogewerbe-Befähigungsprüfungsordnung in force since 1 January 2023, each assessed separately and sittable in any order. Modul 1 (written) covers four subjects: Vertrieb von Reiseleistungen schriftlich, Unternehmensmanagement schriftlich, Reisekalkulation und Kostenrechnung, and Tarifwesen aus dem Flugbereich; it may be delivered digitally. Modul 2 (oral) covers Vertrieb von Reiseleistungen mündlich and Unternehmensmanagement mündlich before the full examination commission. Candidates seeking only the licence restricted to Bodentourismus omit the subject Tarifwesen aus dem Flugbereich (§ 12). Individual subjects can be credited from prior qualifications. This practice bank provides 100 multiple-choice study questions across the examined competency areas.
  • Time limit: varies-by-module
  • Exam fee: €0 — free of charge for the first and second attempt since 1 January 2024

Keys to Passing

  • Work through all 100 available questions
  • Review every answer and explanation
  • Track weak areas and revisit them
  • Use our AI tutor for tough concepts

Befähigungsprüfung Reisebüro Study Tips from Top Performers

1Work from the current Prüfungsordnung, not older summaries: since 1 January 2023 the examination has two modules, and the flight tariff subject sits inside written Modul 1 rather than forming a module of its own.
2Master the Pauschalreisegesetz: the standard information sheet under § 4, contract transfer at least 7 days ahead under § 7, the 8% price-increase threshold and 20-day notice deadline under § 8, significant changes under § 9, withdrawal for unavoidable and extraordinary circumstances and the 20/7 day and 48-hour minimum-participant deadlines under § 10, and the duty of assistance under § 14.
3Use the Pauschalreiseverordnung (PRV, BGBl. II Nr. 260/2018) for insolvency protection — it replaced the Reisebürosicherungsverordnung in 2018. Know the three security instruments, the Reiseinsolvenzabsicherungsverzeichnis in the GISA, and the deposit discipline (maximum 20% of the travel price outside the 20-day window, earliest eleven months before the end of the trip).
4Practise § 23 UStG margin calculations: extract 20% VAT from the gross margin, apportion the margin where a trip spans EU and third-country services, remember that input tax on bought-in services is barred while overheads stay deductible, and that margins are computed per individual travel service since 2022.
5Drill the costing formulas: minimum participants = total fixed costs / (price per person − variable cost per person), free-place allocation across paying participants, single room supplements, coach charter build-ups, and contribution margins DB I and DB II.
6Learn the IATA fare construction chain: traffic conference areas, Global Indicators, TPM against MPM with the EMS bands from 5M to 25M, NUC conversion via IROE, and the HIP and CTM checks.
7Review Austrian labour law as it applies to a small agency: the collective agreement's Beschäftigungsgruppen and biennial steps, 50% weekday overtime surcharge, the five-week vacation baseline rising after 25 years, sick pay under § 8 AngG, and notice periods under § 20 AngG.
8Rehearse the oral module aloud. Modul 2 develops from operational practice and tests decision responsibility in unforeseeable situations, which multiple-choice drilling alone cannot cover.

Frequently Asked Questions

What is the Austrian Befähigungsprüfung Reisebüro?

It is the trade competence examination for the regulated travel agency trade, which appears at § 94 Z 56 of the Gewerbeordnung 1994. The examination regulation, the Reisebürogewerbe-Befähigungsprüfungsordnung, is issued by the Fachverband der Reisebüros, and the examination is run by the Meisterprüfungsstellen of the provincial Economic Chambers. Passing it establishes the professional qualification (Befähigungsnachweis) needed to run or legally manage a travel agency in Austria.

How many modules does the Befähigungsprüfung Reisebüro have?

Two. Under the examination regulation in force since 1 January 2023, Modul 1 is a written examination in four subjects — Vertrieb von Reiseleistungen schriftlich, Unternehmensmanagement schriftlich, Reisekalkulation und Kostenrechnung, and Tarifwesen aus dem Flugbereich — and Modul 2 is an oral examination in Vertrieb von Reiseleistungen mündlich and Unternehmensmanagement mündlich, taken before the full commission. The modules are assessed separately and may be taken in either order. Older sources describing four or five modules refer to the regulation that applied until the end of 2022.

How much does the Befähigungsprüfung Reisebüro cost?

Nothing for the first and second attempt. Since 1 January 2024 the Meisterprüfungsstellen charge no examination fee for first and second attempts at Austrian Meister- und Befähigungsprüfungen. Optional preparation is charged separately: the WIFI intensive course including the flight tariff subject costs about €3,420 in Innsbruck and about €3,900 in St. Pölten for 2026.

How does the Tour Operators Margin Scheme (§ 23 UStG) work in Austria?

Where a trader supplies a travel service in its own name using bought-in services from third parties (Reisevorleistungen), VAT is charged on the margin — the difference between what the customer pays and the cost of those bought-in services — rather than on the full price. The trader cannot deduct input VAT on the bought-in services, and the invoice must indicate that the special scheme for travel agents was applied. Since 1 January 2022 the scheme also applies to business customers, and the margin must be determined for each individual travel service rather than pooled across a return period.

What is the difference between the unrestricted and the ground-tourism licence?

Candidates who want the trade licence restricted to Bodentourismus do not have to sit the subject Tarifwesen aus dem Flugbereich within Modul 1 (§ 12 of the Prüfungsordnung). Sitting that subject as well qualifies the candidate for the unrestricted travel agency trade, which covers organising and selling air travel. Note that this is a subject within the written module, not a separate module of its own.

How does this practice bank adapt the Austrian Befähigungsprüfung?

The official examination is written and oral, conducted in German, and develops its tasks from operational practice rather than from a fixed set of multiple-choice items. This 100-question bank is an English-language multiple-choice study adaptation, not an official translation and not a simulation of the exam format — in particular it cannot rehearse the oral module before the commission. It is designed to consolidate the underlying law and numeracy: the PRG and Pauschalreiseverordnung, the GewO trade rules, § 23 UStG margin calculations, tour costing formulas, IATA tariff rules and Austrian labour law.