Free Ontario Security Guard Test Exam Flashcards

Section 2(4) of the Private Security and Investigative Services Act, 2005 defines a security guard as a person who performs work, for remuneration, that consists primarily of guarding or patrolling for the purpose of protecting persons or property. Subsection 2(5) gives bouncers, bodyguards and loss prevention work as examples.

The PSISA was proclaimed into force on August 23, 2007. The Training and Testing Regulation, O. Reg. 26/10, came into force on April 15, 2010. Since then every new security guard applicant must complete approved training and pass the ministry's licensing test.

The Private Security and Investigative Services Branch of the Ministry of the Solicitor General is responsible for licensing. Serco Canada Inc. is the ministry's test delivery agent, running tests in person, usually at DriveTest centres, and online. You apply for the licence itself through ServiceOntario.

PSISA section 10(1): a clean criminal record, be 18 years old or older, be entitled to work in Canada, and have successfully completed all prescribed training and testing. Under section 10(2), if you later stop meeting any one of them you must stop acting under the licence and return it to the Registrar within five days, excluding weekends and public holidays.

O. Reg. 363/07, s.2(1): act with honesty and integrity; use property and equipment according to your licence conditions; comply with all federal, provincial and municipal laws; treat all persons equally without discrimination; refrain from profane, abusive or insulting language; refrain from unnecessary force; refrain from unlawful behaviour; keep work information confidential; and co-operate with police where required by law.

Section 45: an individual convicted of a PSISA offence is liable to a fine of not more than $25,000, imprisonment of not more than one year, or both. A business entity is liable to a fine of not more than $250,000, and under section 44 every director, officer or partner who authorizes, permits or acquiesces in the entity's offence is also guilty of an offence.

Observe, deter, record and report. The ministry study guide notes that while some situations involve physical intervention, the majority of tasks assigned to a guard require only these four functions. The role is to protect people, property and information, not to act as law enforcement.

Foot patrol. It is highly visible, lets the guard use all their senses, and reaches small spaces such as stairwells. Drawbacks are restricted mobility and coverage, the time a patrol takes, exposure to weather, difficulty carrying equipment, and harder supervision and communication.

So the patrol does not become too routine or too predictable for anyone watching it. The guard should also plan alternate routes in advance, in case an emergency such as a fire, explosion or chemical leak makes part of the site inaccessible.

The log sheet records the visitor's name and the time they entered and left the site, so guards can locate visitors during an emergency or trace them afterwards. The visitor's pass adds who authorised the visit, the visitor's status, their business on site, and whether they need an escort.

Who, what, when, where, why and how. Reports must stick to factual information and observations rather than opinions and assumptions. 'Who' covers suspects, victims, complainants and witnesses; 'when' includes a sequential account of events from start to finish.

Keep it neat and chronological, never tear out pages, and never leave it where a member of the public could access it. The notebook is ultimately the employer's property. In court it is a memory aid only, so review it beforehand instead of reading from it.

Know when to initiate the emergency response plan, evacuate the area and restrict access, and contact the employer's WHMIS response team or emergency services. Review the safety data sheets beforehand; the ministry study guide still uses the older name, material safety data sheets.

What a reasonable person should do in that particular situation. The ministry study guide pairs it with being capable of securing and protecting a crime scene until the appropriate personnel arrive, so conduct is judged against a reasonableness standard.

The employer or client, and the role should be documented before the guard begins work on that site. Responses differ: for an intrusion alarm one client may want the guard to call police and await their arrival, another may want the guard to investigate the cause and secure the scene.

Explosives or flammables stored near sources of ignition; corridors used for evacuation blocked by obstructions or combustible storage; exit doors and the floor on both sides not kept clear and accessible; damaged or deteriorated fire suppressors; and fire alarm systems that are not operative.

Infrared, which detects motion across large areas by picking up infrared, that is heat, changes. Physical contact sensors detect a door or window opening when two sensor parts separate; seismic sensors detect physical shocks such as breaking glass.

The guard's own safety. Stay in touch with the dispatcher, a supervisor or another guard where possible. If a crime is witnessed, or confirmed by what is found, call police immediately, back off, and observe the area from a safe distance.

The Supreme Court of Canada. Below it sit the provincial and territorial courts of appeal, superior courts and provincial or territorial courts, alongside a separate federal stream of the Federal Court of Appeal, the Federal Court and the Tax Court of Canada.

Indictable offences are typically the more serious Criminal Code offences; summary conviction offences are less serious. The distinction matters to guards because the citizen's arrest power is broader for an indictable offence found being committed. Many offences guards encounter, such as theft, are indictable.

Collect, secure, preserve, identify, ensure continuity, and log. Mark the evidence bag with your initials and the time and date gathered, limit the number of people who handle it to the smallest number possible, and document every transfer to maintain the chain of custody.

The federal government creates criminal law, placing most of it in the Criminal Code. Provinces create provincial offences, prosecuted in Ontario under the Provincial Offences Act much like summary conviction matters. Municipalities pass by-laws on local matters such as noise, occupancy limits and traffic.

Neither police nor peace officer powers. A guard has the same powers as any member of the public under section 494 of the Criminal Code. That is also why the PSISA prohibits guards from holding themselves out as police or performing police-related duties.

A person whom they find committing an indictable offence. Clause (b) separately covers a person believed on reasonable grounds to have committed a criminal offence and to be escaping from, and freshly pursued by, persons who have lawful authority to arrest that person.

An owner, a person in lawful possession of property, or a person they authorise may arrest someone found committing a criminal offence on or in relation to that property. The arrest must be made at that time, or within a reasonable time if a peace officer arrest is not feasible.

Criminal Code s.494(3): anyone other than a peace officer who arrests a person without warrant shall forthwith deliver that person to a peace officer. Subsection (4) confirms that a person arresting under section 494 is authorised by law to do so for the purposes of section 25.

Section 2(1): entering premises where entry is prohibited, engaging in an activity that is prohibited on the premises, or failing to leave immediately when directed to by the occupier or an authorised person. On conviction the fine is not more than $10,000.

Section 9(1): a police officer, the occupier, or a person authorised by the occupier who believes on reasonable and probable grounds that the person is on the premises in contravention of section 2. A non-police arrester must promptly call for police assistance and give the person into their custody.

Section 5: orally, in writing, by signs posted so they are clearly visible in daylight from the approach to each ordinary point of access, or by the section 7 marking system. Red markings mean entry is prohibited; yellow markings mean entry is prohibited except for certain permitted activities.

The Personal Information Protection and Electronic Documents Act protects personal information, so information you handle on the job should not be used or disclosed. Public-sector work may also engage FIPPA or its municipal counterpart, MFIPPA, and the Code of Conduct separately requires confidentiality.

Section 25 justifies a person who is required or authorised by law to enforce it in using as much force as is necessary, provided they act on reasonable grounds. Section 26 makes anyone who uses force criminally responsible for any excess of force. Authority and accountability travel together.

Be brief, be explicit, be concise, make sure you are understood, and do not be antagonistic. The study guide applies these to every medium a guard uses: written reports, in person, telephone, email, two-way radio and video recording.

Because non-verbal cues are not available to help the listener interpret your reaction to the situation. In person, posture, gestures, facial expression and eye contact carry part of the message; on a call, only tone, volume and cadence remain to convey it.

Adjusting your communication style, behaviour and demeanour to suit the situation or audience. Assisting an injured individual does not call for the same approach as controlling a rowdy crowd. Done well, it lets a guard be assertive without being confrontational.

10-4 is message received, 10-9 is repeat, and 10-20 is advise to location. The Association of Public Safety Communications Officials codes are reproduced in the appendix of the ministry's security guard study guide.

10-31 is crime in progress, 10-52 is request ambulance, and 10-89 is bomb threat. Related emergency codes include 10-32 person with gun, 10-33 emergency all units stand by, and 10-70 fire alarm.

The Code of Conduct Regulation under the PSISA and the Ontario Human Rights Code. The Human Rights Code is a provincial law giving everybody equal rights and opportunities without discrimination, and it governs how a guard deals with members of the public.

O. Reg. 363/07, s.2(1)(d): race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, age, marital status, family status and disability. Treating a person unequally on any of these grounds breaches the code.

To prevent personal prejudice from affecting how they interact professionally with the public. The training also covers how miscommunication and misinterpretation arise between people from different backgrounds, which is why sensitivity to difference is treated as a working skill.

The Accessibility for Ontarians with Disabilities Act, 2005, listed in the study guide alongside the Ontario Human Rights Code. It underpins the expectation that guards provide appropriate service to people with disabilities rather than treating accommodation as optional.

Behaviours: co-operative, resistant (passive), resistant (active), assaultive, and grievous bodily harm or death. Responses: officer presence, communication, physical control (soft and hard), intermediate weapons, and lethal force. The centre of the model is a continuous assess-plan-act process, so the match is approximate, not a fixed ladder.

It can happen to anyone being physically restrained whose position stops them breathing properly. Never hold a restrained person face down and never put pressure on their chest. The risk is much higher for someone showing signs of excited delirium, so avoid agitating or exciting them.

Emergency care or treatment given to an injured or ill person using readily available materials, before regular medical attention can be obtained. Its three aims are to preserve life, prevent further injury and promote recovery.

Emergency scene management; treatment of shock, unconsciousness and fainting; choking in adults; severe bleeding; and one-rescuer adult CPR. The ministry study guide lists these as the knowledge a guard should hold after completing certification.

O. Reg. 26/10, s.2(1)(a.1) requires a valid St. John Ambulance Emergency First Aid Certificate or its equivalent, given to whoever administers the test. Without one your training is deemed incomplete and you may not schedule a test. Interim certificates are not accepted.

In person, for no less than 6.5 hours, by an instructor certified by St. John Ambulance or a first aid trainer approved by the Workplace Safety and Insurance Board. Serco Canada states this training must be attended in person, so an online-only certificate does not qualify.

Yes, if you give your training provider a valid emergency first aid and CPR certificate showing you were trained by a St. John Ambulance or WSIB-certified instructor. Otherwise the course must run at least 40 hours with that certification included.

Give repeated cycles of five back blows followed by five abdominal thrusts, until the object is expelled or the person becomes unresponsive. If they become unresponsive, begin CPR. This is the sequence taught in Canadian emergency first aid courses such as those of St. John Ambulance and the Canadian Red Cross.

Cycles of 30 chest compressions followed by 2 breaths, before any advanced airway is placed. One-rescuer adult CPR is a required component of the emergency level first aid certification that every new Ontario security guard must complete.

Protect the casualty's belongings, keep unnecessary people away, and reassure the casualty's family or friends. When first responders arrive, identify yourself as a first-aider and give them the history of the scene and the condition of the casualty.