Scrum Framework
60%of exam
People + Teams
20%of exam
Self-Managing TeamsFacilitationCoachingLeadershipImpediments
Products + Agility
20%of exam
Product GoalProduct BacklogForecastingStakeholdersValue
Quick Facts
- Exam
- PSM I
- Credential
- Professional Scrum Master I
- Owner
- Scrum.org
- Questions
- 80
- Time
- 60 minutes
- Pass
- 85%
- Cost
- $200 USD
- Format
- MC, MA, TF
- Training
- Not required
- Validity
- Lifetime
Three Pillars
Transparent inspection enables adaptation.
TransparencyInspectionAdaptation
PO vs Developers
Product Owner
- Owns product value
- Orders Product Backlog
- May cancel Sprint
Developers
- Create Increment
- Own Sprint Backlog
- Decide technical approach
PO what; Developers how
Event Picker
- Need Sprint objective→Sprint Planning(Create Sprint Goal)
- Choose Sprint work→Sprint Planning(Developers select)
- Inspect daily progress→Daily Scrum(Developers only)
- Adapt Sprint Backlog→Daily Scrum(Protect goal)
- Inspect product outcome→Sprint Review(Stakeholders collaborate)
- Adapt Product Backlog→Sprint Review(PO accountable)
- Improve team process→Retrospective(Last event)
- Goal becomes obsolete→Cancel Sprint(PO only)
Empiricism
- Empiricism
- Knowledge from experience
- Lean thinking
- Reduce waste
- Transparency
- Visible common truth
- Inspection
- Check progress often
- Adaptation
- Adjust from learning
- Complex work
- Unknowns expected
- Scrum
- Lightweight framework
Scrum Values
Committed focused people openly respect courage.
CommitmentFocusOpennessRespectCourage
Review vs Retro
Sprint Review
- Inspect product
- Adapt Product Backlog
- Stakeholders attend
Retrospective
- Inspect team
- Improve effectiveness
- Scrum Team attends
Product vs process
Values
- Commitment
- Support goals
- Focus
- Sprint work
- Openness
- Expose reality
- Respect
- Capable people
- Courage
- Right thing
- Trust
- Empiricism enabler
Artifact Commitments
Product, Sprint, Increment need commitments.
Product GoalSprint GoalDefinition of Done
Done vs Release
Done
- Meets DoD
- Usable Increment
- Quality gate
Release
- Business decision
- PO accountable
- May happen anytime
Done enables release
Accountabilities
- Scrum Team
- One cohesive unit
- Product Owner
- Maximizes value
- Scrum Master
- Accountable for Scrum
- Developers
- Create Increment
- Stakeholders
- Outside Scrum Team
- Team size
- Ten or fewer
- Cross-functional
- All skills inside
- Self-managing
- Decide who/how/what
Planning Topics
Plan why, what, then how.
Why valuableWhat DoneHow deliver
Events
- Sprint
- One month max
- Planning
- Why/what/how
- Daily Scrum
- 15 minutes
- Sprint Review
- Inspect outcome
- Retrospective
- Improve effectiveness
- Planning box
- 8 hours max
- Review box
- 4 hours max
- Retro box
- 3 hours max
Artifacts + Commitments
- Product Backlog
- Emergent ordered list
- Product Goal
- Long-term objective
- Sprint Backlog
- Goal/items/plan
- Sprint Goal
- Single Sprint objective
- Increment
- Usable Done work
- Definition of Done
- Quality commitment
- Commitments
- Artifact transparency
- Undone work
- Returns to backlog
Facilitate vs Manage
Facilitate
- Guide conversation
- Preserve neutrality
- Enable decisions
Manage
- Assign tasks
- Direct people
- Control execution
Enable, do not command
Scrum Master Picker
- Team lacks Scrum→Teach(Guide basics)
- Team owns issue→Coach(Build capability)
- Meeting needs structure→Facilitate(Neutral stance)
- External blocker exists→Remove(Impediment)
- Manager disrupts team→Coach management(Servant leadership)
- PO orders poorly→Coach PO(Value focus)
- Conflict escalates→Facilitate dialogue(Clarify boundaries)
- ScrumBut appears→Expose impact(Empirical change)
Scrum Master Service
- Coach team
- Scrum understanding
- Remove impediments
- Enable progress
- Facilitate events
- As requested
- Coach PO
- Effective backlog
- Serve organization
- Lead adoption
- Cause change
- Increase effectiveness
- Shield team
- Reduce disruptions
- Teach Scrum
- Clarify boundaries
Team Dynamics
- Facilitation
- Neutral process help
- Coaching
- Grow capability
- Mentoring
- Share experience
- Teaching
- Explain Scrum
- Conflict
- Facilitate clarity
- Safety
- Speak openly
- Impediment
- Blocks progress
- Management
- Supports environment
Product Goal vs Sprint Goal
Product Goal
- Long-term target
- Backlog commitment
- One at time
Sprint Goal
- Sprint objective
- Backlog commitment
- Scope can flex
Target vs step
Product Picker
- Need long target→Product Goal(Backlog commitment)
- Need short focus→Sprint Goal(Sprint commitment)
- Need value order→Product Backlog(PO accountable)
- Need delivery plan→Sprint Backlog(Developers own)
- Need quality line→Definition of Done(Increment commitment)
- Need market feedback→Sprint Review(Adapt direction)
- Future is uncertain→Forecast(Not commitment)
- Feature is risky→Prototype(Validate value)
Product Ownership
- Product value
- PO accountability
- Ordering
- PO accountable
- Visibility
- Backlog transparent
- Refinement
- Ongoing detailing
- Product Goal
- Backlog commitment
- One product
- One backlog
- Release
- PO decision
- Stakeholders
- Feedback source
Output vs Outcome
Output
- Features delivered
- Work completed
- Activity measure
Outcome
- User behavior
- Value achieved
- Impact measure
Value beats volume
Agile Product
- Forecast
- Evidence-based projection
- Velocity
- Optional measure
- MVP
- Learning slice
- Outcome
- Value result
- Output
- Delivered work
- Hypothesis
- Testable belief
- Feedback
- Adapt backlog
- Release plan
- Forecast, not promise
Common Traps
Role Count
Three accountabilities ≠ No Development Team
Daily Scrum
Developers inspect ≠ No status report
Sprint Scope
Goal fixed ≠ Scope negotiable
Sprint Cancellation
PO authority ≠ Not team vote
Definition of Done
Required for Increment ≠ Not acceptance criteria
Backlog Ownership
PO accountable ≠ Work may delegate
Forecasts
Empirical projection ≠ Not fixed promise
Last Minute
- 1.85% means 68 correct
- 2.Sprint max: one month
- 3.Daily Scrum: 15 minutes
- 4.Planning: why, what, how
- 5.Artifacts each have commitments
- 6.PO orders Product Backlog
- 7.Developers own Sprint Backlog
- 8.SM accountable for Scrum
- 9.Only PO cancels Sprint
- 10.Done work enters Increment
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