People
42%of exam
Process
50%of exam
Business Environment
8%of exam
Quick Facts
- Questions
- 180 total
- Scored
- 175 scored
- Time
- 230 min
- Breaks
- Two optional
- Score
- PMI scaled
- Domains
- People/process/business
- Skill
- Choose servant leader
Servant Leader
Listen -> Coach -> Remove blockers
Ask firstCollaborateEmpower teamAvoid command
Conflict Picker
- Team conflict→Collaborate
- Skill gap→Train
- Blocker→Remove impediment
- Virtual issue→Improve comms
- Low trust→Team charter
- Stakeholder upset→Meet first
People
- Servant leader
- Remove impediments
- Coach
- Develop team
- Mentor
- Share experience
- Facilitate
- Guide discussion
- Collaborate
- Shared solution
- Emotional IQ
- Read people
Teams
- Ground rules
- Team norms
- Virtual team
- Remote collaboration
- Self-organizing
- Team chooses work
- Impediment
- Work blocker
- Conflict
- Address early
- Training
- Close skill gap
Stakeholders
- Sponsor
- Funding champion
- Customer
- Receives value
- Stakeholder
- Affected party
- Engagement
- Involvement level
- Comms
- Right message
- Expectation
- Manage actively
Risk Flow
Identify -> Analyze -> Respond -> Monitor
Threats negativeOpportunities positiveOwners assignedTriggers watched
Risk vs Issue
Risk
- May happen
- Uncertain
- Plan response
Issue
- Already happened
- Current
- Resolve now
Future vs current
Lifecycle Picker
- Stable scope→Predictive
- Changing scope→Agile
- Mixed work→Hybrid
- Complex unknowns→Adaptive
- Compliance heavy→Predictive
- Fast feedback→Agile
Planning
- Scope
- What included
- Schedule
- When work happens
- Cost
- Budget baseline
- Quality
- Fitness criteria
- Resources
- People/materials
- Procurement
- Outside buying
Project vs Operation
Project
- Temporary
- Unique outcome
- Change
Operation
- Ongoing
- Repeatable
- Run business
Temporary vs ongoing
Risk Change Picker
- Future uncertainty→Risk
- Happened problem→Issue
- New scope→Change request
- Approved change→Update baseline
- Threat response→Mitigate
- Opportunity response→Exploit
Constraints
- Scope baseline
- Approved scope
- WBS
- Work decomposition
- Critical path
- Longest path
- Float
- Schedule slack
- EVM
- Performance math
- Quality audit
- Process check
Change vs Defect
Change
- New request
- Formal approval
- Baseline impact
Defect
- Quality gap
- Fix work
- Requirement miss
New ask vs fix
Risk + Change
- Risk
- Uncertain event
- Issue
- Current problem
- Assumption
- Believed true
- Constraint
- Known limit
- Change request
- Formal proposal
- CCB
- Approves changes
- Workaround
- Unplanned response
- Contingency
- Planned response
Predictive
- Initiating
- Authorize project
- Planning
- Define approach
- Executing
- Perform work
- Monitoring
- Track performance
- Closing
- Formal completion
- Baseline
- Approved plan
Domain Weights
People 42 | Process 50 | Business 8
People mattersProcess largestBusiness smallStill tested
Agile vs Predictive
Agile
- Iterative
- Changing scope
- Feedback loops
Predictive
- Plan upfront
- Stable scope
- Baselines
Adaptive vs planned
Agile
- Product owner
- Backlog value
- Scrum master
- Servant leader
- Daily scrum
- Team sync
- Sprint review
- Product feedback
- Retrospective
- Process improvement
- Velocity
- Completed points
PO vs Scrum Master
Product Owner
- Max value
- Own backlog
- Prioritize
Scrum Master
- Remove blockers
- Coach scrum
- Protect team
Value vs process
Business Value
- Benefits
- Expected value
- Compliance
- Required rules
- Org change
- Adoption work
- Value delivery
- Business outcome
- Governance
- Decision framework
- Environment
- External factors
Artifacts
- Charter
- Project authorization
- Backlog
- Ordered work
- Risk register
- Risk log
- Issue log
- Problem log
- Change log
- Change record
- Lessons
- Reusable learning
Common Traps
Risk timing
Risk may happen ≠ Issue happened now
Leadership trap
Coach first ≠ Escalate later
Agile role
PO owns value ≠ SM owns process
Change trap
Assess impact ≠ Then approve
Conflict trap
Collaborate first ≠ Force last
Last Minute
- 1.Weights: 42 / 50 / 8
- 2.Servant leader removes blockers
- 3.Risk = future uncertainty
- 4.Issue = current problem
- 5.PO owns backlog value
- 6.SM coaches process
- 7.Stable scope = predictive
- 8.Changing scope = agile
- 9.Assess change impact first
- 10.Meet stakeholders before escalating
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