5.3 Underground Service Locating & Utility Strike Prevention
Key Takeaways
WorkSafe New Zealand's Guide for Managing Hazards with Underground Services mandates that all buried utilities must be identified, physically located, and protected before mechanical excavation begins.
BeforeUdig asset plans provide indicative service alignments only; they do not guarantee exact lateral positions or burial depths, and they never replace physical potholing.
New Zealand utilities follow standard conduit color codes: orange for electricity, bright yellow for gas, green or purple for telecommunications, blue for water, and terracotta or green for drainage.
Non-destructive excavation (NDE), including vacuum hydro-excavation and hand digging with insulated, blunted tools, is mandatory within exclusion zones (minimum 500 mm to 1,000 mm from live services).
During a service strike, strict emergency protocols govern response: evacuate upwind and eliminate ignition sources during gas strikes; stay in the excavator cab during live electrical contact to prevent fatal step-and-touch potential.
Underground Service Locating & Utility Strike Prevention
Underground drainlaying operations rarely take place in virgin, unobstructed ground. In residential infill developments, urban transport corridors, and industrial commercial sites, drainage trenches must navigate a crowded subterranean network of high-voltage electrical cables, high-pressure gas distribution pipelines, pressurized water mains, and optic fibre telecommunication lines. Striking any of these buried utilities poses severe threats to life and property, ranging from fatal electrocution and arc-flash blast injuries to catastrophic gas explosions, neighborhood flooding, and massive infrastructure outages.
In New Zealand, utility damage prevention is governed by the Health and Safety at Work Act 2015 (HSWA), the Electricity Act 1992, the Gas Act 1992, and the WorkSafe New Zealand Guide for Managing Hazards with Underground Services. A registered Certifying Drainlayer holds legal and financial responsibility for ensuring that all underground services within the excavation zone are formally investigated, physically located by non-destructive techniques, and protected throughout the trenching lifecycle.
1. Statutory Duty of Care & The Strike Prevention Chain
Under HSWA 2015 Section 36, the drainlaying PCBU must ensure, so far as is reasonably practicable, that work does not endanger workers or the public. Excavating with a mechanical excavator bucket into unknown ground without prior service identification constitutes gross negligence.
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| THE UTILITY DAMAGE PREVENTION CHAIN |
| |
| 1. ASSET RECORD INQUIRY 2. ELECTRONIC LOCATION |
| Submit BeforeUdig (BDN) Scan area with Electromagnetic (EMI) |
| enquiry >= 2 days prior. and Ground Penetrating Radar (GPR). |
| | | |
| v v |
| 3. NON-DESTRUCTIVE POTHOLE 4. MECHANICAL EXCLUSION ZONE |
| Physically expose by hydro- Maintain 500 mm to 1,000 mm buffer. |
| excavation or hand digging. Support exposed lines; backfill safely. |
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Legal and Financial Consequences of Utility Strikes
- Direct Repair Liabilities: Utility asset owners (e.g., Vector, Powerco, Chorus, First Gas, local territorial authorities) routinely backcharge all direct emergency repair, contractor mobilization, and forensic engineering costs to the striking contractor.
- Consequential Business Losses: Striking an optic fibre trunk can trigger consequential damages exceeding NZ$100,000 per hour for telecommunications and commercial banking downtime.
- Statutory Prosecution: WorkSafe NZ may prosecute contractors under HSWA 2015 for failing to implement safe excavation systems, carrying criminal fines up to NZ$1,500,000 for companies and NZ$300,000 for individual certifying drainlayers, alongside disciplinary penalties under the Plumbers, Gasfitters, and Drainlayers Act 2006.
2. The BeforeUdig Process & Limitations of Asset Records
The starting point for every drainage project is obtaining official asset plans via the national BeforeUdig (formerly Before You Dig) online coordination platform.
The BeforeUdig Protocol
- Lead Time: The drainlayer must submit an enquiry at least two full working days prior to commencing any physical excavation on site.
- Affected Asset Owners: BeforeUdig automatically notifies registered utility members with assets in the defined zone (power network operators, gas distributors, telecommunications companies, municipal council water and drainage entities).
- Plan Assembly & Verification: The drainlayer must review all received plans, verify that every notified utility has responded, and keep a complete set of active plans on-site inside the excavator cab and site office.
- Validity Duration: Asset plans are valid for a strictly limited period—typically 28 to 30 calendar days from the date of issue. If the project is delayed beyond this window, a new enquiry must be submitted.
Critical Limitations of Utility Asset Plans
Certifying drainlayers must recognize that utility plans are indicative only and must never be relied upon for exact location or depth:
- Spatial Inaccuracy: Historical asset records were frequently plotted from surface landmarks (kerbs, fences, boundary pegs) that may have been altered during subsequent road widening, subdivision, or re-contouring.
- Unknown Burial Depths: Asset maps rarely show accurate vertical depth. Even where depth is annotated (e.g., "0.8 m"), subsequent landscaping, topsoil stripping, or filling completely alters the actual ground cover.
- Private Services are Excluded: BeforeUdig records cover only assets owned by registered utility network companies within public road reserves or registered private easements. They do not show private property services, such as sub-mains feeding a garage, private unmetered water pipes, irrigation lines, private LPG gas runs, or domestic drainage branches.
3. Utility Identification, Conduit Color Codes & Burial Standards
Under New Zealand infrastructure standards (NZS 4404, AS/NZS 3000, AS/NZS 2648.1), buried services follow strict visual color coding and protective cover regimes:
| Utility Service | Standard Conduit / Pipe Color | Warning Tape & Marker Details | Typical Minimum Burial Depth (Road / Private Ground) |
|---|---|---|---|
| Electricity (Power) | Solid Orange (Heavy-Duty PVC or PE) | Red or Orange tape with "ELECTRIC CABLE BELOW"; high-voltage lines protected by concrete slabs or polymeric cover strips. | (footpath/berm) / (roadway carriageway) |
| Gas (Natural Gas / LPG) | Bright Yellow (High-Density PE) | Yellow warning tape embossed with "CAUTION GAS MAIN" and metallic tracer wire. | (private ground) / (road reserve) |
| Telecommunications / Fibre | Green or Lilac / Purple | White or Green warning tape with "OPTIC FIBRE CABLE BELOW"; ducts include copper tracer wire. | (footpath) / (roadway) |
| Potable Water Supply | Solid Blue (PE 100) or Black with Blue Stripe | Blue warning tape with "WATER MAIN BELOW"; metallic trace tape. | (all locations) |
| Foul Sewer Drainage | Terracotta / Brown (uPVC) or Black with Brown Stripe | Polyethylene warning tape where specified; non-metallic pipes require sonde tracing. | (unpaved) / (driveways/roads) |
| Stormwater Drainage | White or Green (uPVC) or Concrete / Ribbed PE | Green warning tape where specified. | (minimum cover) |
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| STANDARD TRENCH SERVICE STRATIFICATION |
| |
| Ground Surface Level |
| =================================================================== |
| | |
| | 300 mm: Telecommunications / Optic Fibre (Green Conduit) |
| | |
| | 450 - 600 mm: Low Pressure Gas (Bright Yellow PE) |
| | |
| | 600 - 900 mm: LV/HV Electrical Cables (Orange Conduit) |
| | |
| | 600 - 900 mm: Potable Water Supply (Blue PE) |
| | |
| v 1,000 - 3,000+ mm: Deep Gravity Sewer & Stormwater Lines |
| =================================================================== |
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4. Electronic Location Technologies: EMI & GPR
Prior to opening any ground, the planned trench corridor must be electronically surveyed using surface locating equipment.
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| ELECTRONIC SERVICE LOCATOR OPERATING MODES |
| |
| PASSIVE SCAN MODES ACTIVE TRANSMITTER MODES |
| |
| [ Power Mode (50 Hz) ] [ Direct Connection ] |
| Detects electromagnetic field Direct clip to metallic valve/ |
| from loaded live power cables. pipe. Strongest, clearest trace.|
| |
| [ Radio Mode (VLF) ] [ Induction Clamp ] |
| Detects re-radiated radio Encircle conduit without |
| signals along metal pipes. disconnecting circuit. |
| |
| LIMITATION: Fails on non-loaded [ Induction Broadcast ] |
| cables, DC lines, PVC & PE pipes! Antenna broadcasts into earth. |
| |
| [ Sewer Sonde / Mouse ] |
| Battery transmitter pushed down |
| plastic drain on rodding rod. |
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Electromagnetic Induction (EMI) Locators
EMI cable and pipe locators (e.g., Radiodetection RD8100/RD8200) operate by detecting electromagnetic fields radiating from metallic conductors:
- Passive Modes (Receiver Only):
- Power Mode: Tunes to the 50 Hz fundamental frequency and harmonics emitted by energized, loaded electrical cables.
- Radio Mode: Tunes to Very Low Frequency (VLF 15 kHz to 30 kHz) radio signals naturally re-radiated by long metallic conductors.
- Critical Trap: Passive power mode will NOT detect unloaded cables (e.g., street light circuits during the day, unenergized sub-mains, solar feeds at night) or direct-current lines. Furthermore, passive modes cannot detect non-metallic pipes (uPVC, PE, concrete, earthenware).
- Active Modes (Transmitter + Receiver):
- Direct Connection: The transmitter (Genny) is clipped directly to a metal pipe, copper water service, or cable casing, with an earth stake grounded into the soil. This provides the most precise signal frequency (e.g., 33 kHz or 8 kHz).
- Induction Clamp: A toroidal magnetic clamp clamped around an insulated live cable or conduit to induce a signal without exposing bare conductors.
- Induction Broadcast: The transmitter is placed on the ground surface directly over the suspected line alignment, broadcasting an electromagnetic field downward into buried conductors.
- Sonde / Tracing Rod: For non-metallic drainlaying pipes (uPVC sewer/stormwater lines), a self-contained battery-powered transmitter (sonde or mouse, operating at 33 kHz or 512 Hz) is attached to a flexible fibreglass push-rod or drain camera head and navigated down the pipe barrel. The surface receiver pinpoints the sonde's exact horizontal location and invert depth.
Ground Penetrating Radar (GPR)
GPR systems emit high-frequency electromagnetic radar pulses (250 MHz to 800 MHz) into the subsurface and measure the travel time and amplitude of reflected pulses caused by contrasts in dielectric permittivity:
- Capability: Detects both metallic and non-metallic assets (plastic gas lines, uPVC drains, concrete storm pipes, asbestos-cement mains, and underground voids).
- Limitations: Signal penetration is severely attenuated in wet, conductive, heavy cohesive clay soils—conditions that predominate across many New Zealand regions (e.g., Auckland clays, Northland clays). GPR is highly effective in dry sandy or gravelly soils but requires specialized interpretation skills.
5. Non-Destructive Excavation (NDE) & Potholing
Electronic locators and utility asset plans provide alignments, but only physical exposure through non-destructive excavation proves the exact position and depth of an underground service.
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| NON-DESTRUCTIVE POTHOLING RULES |
| |
| HYDRO-VACUUM EXCAVATION HAND DIGGING PROTOCOL |
| |
| Water Pressure <= 1,500 psi Insulated Hand Tools (1,000 V) |
| (10 MPa) with oscillating Blunted spades; NO picks, |
| rotating nozzle. crowbars, or sharp teeth. |
| |
| Neoprene / Rubber Nozzle Guard Dig parallel to utility line; |
| protects cable insulation. never chop straight down. |
| |
| High-capacity vacuum hose Gently expose top and sides; |
| lifts saturated slurry. install timber sling support. |
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Potholing
Potholing (also called daylighting or test pitting) involves creating a series of small, controlled inspection excavations directly across the projected utility alignment until the service is visually verified.
Vacuum Hydro-Excavation
Vacuum hydro-excavation uses pressurized water to liquefy the soil matrix, while a high-airflow vacuum hose simultaneously extracts the slurry into a debris tank:
- Water Pressure Limits: Water pressure must be strictly regulated to no more than 1,500 to 2,000 psi (10 to 14 MPa). Using high-pressure water blasting equipment (3,000 to 5,000 psi) with zero-degree pencil-jet tips can strip polyethylene gas pipe coatings, slice through aged PVC conduits, and puncture high-voltage insulation.
- Protective Nozzle Guards: The nozzle tip must be fitted with an elastomeric neoprene or polyurethane protective sleeve to prevent metal-on-pipe contact.
- Thermal Hazards: Water temperature must not exceed to avoid softening or deforming thin-walled plastic utility conduits.
Manual Hand Digging Rules
Where vacuum excavation is unavailable, potholing must be executed using manual hand tools conforming to strict safety rules:
- Use 1,000 V rated insulated hand tools featuring continuous fibreglass shafts (conforming to BS 8020).
- Use round-mouth or blunted spades and shovels. Picks, mattocks, crowbars, and sharp post-hole borers are strictly prohibited within 1.0 metre of any utility line.
- Dig along or parallel to the suspected service alignment rather than chopping down perpendicularly onto the top of the conduit.
- Sift and ease soil gently with a garden trowel or hand scoop once warning tape, tiles, or bedding sand are encountered.
6. Exclusion Zones & Machinery Clearances
Once an underground service is potholed and visually confirmed, mechanical excavators must operate within strictly enforced spatial buffers.
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| MECHANICAL EXCAVATION EXCLUSION ZONES |
| |
| +-----------------------------------------------------------------+ |
| | MECHANICAL EXCAVATION ZONE: | |
| | Excavator bucket permitted outside exclusion boundary. | |
| +-----------------------------------------------------------------+ |
| | |
| - - - - - - - - - - - - - - - - -v- - - - - - - - - - - - - - - - - |
| EXCLUSION BOUNDARY: Minimum 500 mm to 1,000 mm |
| +-----------------------------------------------------------------+ |
| | NON-DESTRUCTIVE ZONE (HAND DIGGING / HYDRO-VAC ONLY): | |
| | Strictly NO mechanical excavator teeth or buckets permitted. | |
| | | |
| | ( Exposed Underground Utility ) | |
| | | |
| +-----------------------------------------------------------------+ |
| - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - |
+-------------------------------------------------------------------------+
The 500 mm / 1.0-Metre Exclusion Rule
Under the WorkSafe NZ Guide for Managing Hazards with Underground Services:
- Standard Services (LV Power, Telecoms, Water, Low-Pressure Gas): No mechanical excavator bucket may operate within 500 mm of any known service. All excavation within this 500 mm envelope must be performed exclusively by hand digging or hydro-vacuum excavation.
- High-Consequence Services (High-Voltage Cables , Transmission Gas Pipelines): The mechanical exclusion zone increases to a minimum of 1,000 mm (1.0 metre). For gas transmission lines operated by First Gas or Vector, an authorized utility permit-issuer and safety observer must be present on-site during all adjacent excavation.
Supporting Exposed Utility Services
When a deep drainage trench is excavated beneath an existing cross-service, the exposed pipe or cable loses its supporting soil bed. Without support, the service sags under its own weight and ruptures at the joint:
- Any exposed utility spanning more than 1.0 metre across an open trench must be supported by an engineered timber bridge beam spanning the trench top, with canvas slings or webbing straps cradling the service at 1.0 to 1.5-metre centres.
- Chains, steel wire, or thin nylon ropes must never be wrapped directly around plastic pipes or electrical cables.
7. Emergency Response Protocols for Utility Strikes
Despite prevention measures, unexpected utility strikes can occur. The certifying drainlayer must ensure every site team is trained in immediate emergency actions.
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| UTILITY STRIKE EMERGENCY PROTOCOLS |
| |
| GAS MAIN STRIKE LIVE POWER CABLE STRIKE |
| |
| 1. Shut down plant (if safe); 1. OPERATOR STAYS IN CAB! |
| do NOT create any sparks. Machine is energized. |
| 2. EVACUATE UPWIND IMMEDIATELY! Stepping out bridges circuit |
| 3. NO PHONES / RADIOS within 50 m. to earth -> electrocution. |
| 4. DO NOT attempt to crimp, clamp, 2. If fire forces exit: |
| or extinguish burning gas. JUMP CLEAR with both feet |
| 5. Call 111 & Gas Control from together; do not touch cab |
| safe distance. and ground simultaneously! |
| 3. Shuffle or bunny-hop 10 m. |
| 4. Keep all bystanders 10 m away|
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Gas Main Strike Protocol
- Stop Work & Eliminate Ignition Sources: Shut off plant engines immediately, but do not flip electric switches or turn keys if a gas cloud is already surrounding the machine. Extinguish all naked flames, cigarettes, and hot work.
- Evacuate the Hazard Zone: Evacuate all personnel immediately upwind and uphill from the strike point. Establish an exclusion perimeter of at least 50 metres.
- Prohibition of Radios and Phones: Do not operate mobile phones, two-way radios, or power tools within the gas plume envelope.
- Never Crimp or Extinguish: Never attempt to squeeze, crimp, or plug a ruptured polyethylene gas main with pliers or wooden bungs. High-velocity gas escaping through PE pipe generates powerful static electricity; touching the pipe or attempting to crimp it generates a static spark that detonates the gas stream. If escaping gas is burning, do not extinguish the flame—uncontrolled escaping gas poses a far greater explosion risk than a contained flare.
- Call Emergency Services: Immediately call 111 (Fire and Emergency NZ), then call the gas network emergency dispatch line from a safe distance.
Live Electrical Cable Strike Protocol
- Operator Stays Inside Cab: The excavator cab forms a partial Faraday cage. The operator is safe inside the cab provided they do not attempt to climb out. Stepping down to ground level bridges the potential difference between the energized machine frame and the earth, resulting in fatal electrocution.
- Reverse the Machine if Possible: If the machine remains operable and the bucket is snagged on the cable, the operator should carefully attempt to boom up or back away to break contact, provided this does not increase arc-flash danger.
- Emergency Jump-Clear Evacuation: If the machine catches fire or hydraulic oil ignites, forcing an immediate evacuation, the operator must jump clear of the machine:
- Jump outward cleanly, landing on both feet simultaneously.
- Never touch the machine frame and the ground at the same time.
- Shuffle away slowly keeping both feet tightly together and touching the ground, or bunny-hop with feet clamped together, until at least 10 metres clear of the machine. This prevents step potential voltage (where voltage difference across a wide stride drives current up one leg and down the other through the heart).
- Public Exclusion: Warn all workers and the public to stay at least 10 metres away from the machine, tracks, and connected ground until the power authority confirms the feeder has been isolated and earthed.
8. Worked Numerical Scenario: Utility Crossing Clearances & Exclusion Boundaries
To ensure compliant trenching under existing infrastructure, consider a certifying drainlayer installing a new DN 150 uPVC foul sewer line that must cross beneath an active underground high-voltage power conduit.
Scenario Parameters
- Existing ground level: .
- Existing electrical cable: Housed in a outside diameter (OD) orange heavy-duty conduit. Potholed and surveyed with top-of-conduit at (depth of cover ). Underside of electrical conduit .
- Proposed foul sewer drain: DN 150 uPVC (pipe OD , wall thickness ). Designed invert level (internal bottom) at the crossing point .
- Statutory crossing requirements: AS/NZS 3500.2 Clause 3.9 and power authority network rules mandate a minimum vertical separation of of clean compacted sand bedding between an underground power cable and a crossed drainage pipe, with mechanical digging prohibited within of the high-voltage cable.
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| UTILITY CROSSING CLEARANCE PROFILE |
| |
| Ground Surface: RL 28.500 m |
| =================================================================== |
| | |
| v Mechanical Dig Limit: RL 28.650 m (1.0 m Above HV Cable) |
| - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - |
| | |
| | [Orange HV Conduit] Top: RL 27.650 m / Bottom: RL 27.540 m |
| | |
| v Underside of Cable |
| | |
| | ACTUAL VERTICAL SEPARATION CLEARANCE = 530 mm |
| | (Exceeds 300 mm Statutory Requirement) |
| | |
| v Top (Crown) of Sewer Pipe: RL 27.010 m |
| | |
| | [DN 150 uPVC Sewer Pipe OD 160 mm] |
| v Invert: RL 26.850 m |
| =================================================================== |
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Step 1: Calculate Top of Pipe (Crown Exterior) Elevation of the Sewer
Step 2: Calculate Vertical Separation Clearance Between Assets
The available vertical clearance of comfortably exceeds the mandatory minimum separation standard. Compliant bedding sand and a polymeric protective cable slab must be placed between the two services.
Step 3: Establish the Mechanical Excavator Exclusion Envelope
The electrical conduit occupies elevations from to . With a mandatory (1.0 m) high-voltage mechanical exclusion zone:
- Upper Mechanical Dig Limit: (above surface, meaning mechanical excavation directly over the alignment must be monitored carefully).
- Lower Mechanical Dig Limit: . Because the entire sewer trench depth at this crossing point (invert , trench bed ) falls within the vertical boundary of the high-voltage cable, all excavation across this crossing zone must be executed strictly by non-destructive hydro-vacuum excavation and insulated manual hand tools. The excavator bucket cannot be used.
9. Drainlayer Trade Traps & Practical Fault Prevention
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| DRAINLAYER TRADE TRAPS |
| |
| [!] THE 'I HAVE THE PLAN' TRAP |
| Excavating with an excavator bucket because 'the BeforeUdig plan shows |
| the gas line is on the other side of the road.' Gas pipes frequently |
| snake across streets or have undocumented service crossings that miss |
| municipal GIS updates. Always pothole before you dig. |
| |
| [!] THE DAYTIME STREETLIGHT TRAP |
| Scanning a footpath with a cable locator in passive Power Mode at 11 am |
| and finding zero signal. The street light circuit is turned off during |
| the day and carries zero current! An active signal clamp or induction |
| transmitter must be used. |
| |
| [!] THE HYDRO-BLAST CUTTER TRAP |
| Using an aggressive 4,000 psi pencil-point water jet during vacuum |
| potholing. The razor-sharp water jet cuts through aged thin-walled PVC |
| electrical conduit and pierces high-voltage insulation within seconds. |
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A drainlayer conducts a sweep of a proposed trench corridor using a cable locator in passive Power mode at 10:00 AM. The locator emits no signal. Which operational conclusion is correct?
The ground is 100% free of electrical cables, allowing immediate mechanical excavation
The soil has excessive dielectric permittivity, preventing electromagnetic signals from passing
The cable is buried deeper than 600 mm, which makes passive detection mathematically impossible
Passive Power mode only detects energized cables carrying electrical load; unenergized lines, street lighting circuits off during the day, or solar feeds will produce zero signal
While using an excavator to dig a stormwater trench, the bucket snags and ruptures an underground polyethylene natural gas main, resulting in a loud hissing roar. What is the correct emergency response protocol?
Stop work, shut down machinery if safe, evacuate all personnel immediately upwind, prohibit mobile phones or radios within 50 m, and call 111 from a safe distance
Immediately attempt to crimp the ruptured polyethylene pipe shut using insulated vice-grip pliers
Turn on the site exhaust fans and spray high-pressure water onto the leaking pipe to suppress gas vapors
Ignite the escaping gas with a flare to prevent unburned methane from accumulating in the neighborhood
What is the mandatory minimum mechanical excavation exclusion zone around a known high-voltage electrical cable (11 kV or greater) under WorkSafe New Zealand guidelines?
200 mm, provided the excavator bucket is fitted with a smooth rubber cutting edge
1,000 mm (1.0 metre), within which only non-destructive excavation (hand digging with insulated tools or vacuum hydro-excavation) is permitted
500 mm for all equipment, with no restrictions on bucket tooth configuration
3,000 mm, requiring all excavation across the property to be done with hand spades
Sections you finish are checked off in the contents.