3.3 Connecticut General Liability Insurance
Key Takeaways
- Commercial General Liability (CGL) protects businesses from third-party claims for bodily injury and property damage
- CGL Coverage A covers bodily injury and property damage; Coverage B covers personal and advertising injury
- Products-completed operations coverage protects against claims from sold products or completed work
- Professional liability (E&O) coverage is separate from CGL and covers professional service errors
- Umbrella and excess liability policies provide additional coverage above primary policy limits
Commercial General Liability (CGL) Overview
CGL insurance is the foundation of business liability protection in Connecticut. It covers claims arising from business operations, premises, and products.
CGL Coverage Parts
Coverage A: Bodily Injury & Property Damage
| What's Covered | Examples |
|---|---|
| Third-party bodily injury | Customer slips and falls in store |
| Third-party property damage | Employee damages client's property |
| Legal defense costs | Attorney fees for covered claims |
| Products liability | Customer injured by sold product |
| Completed operations | Work performed causes later injury |
Coverage B: Personal & Advertising Injury
Covers intentional torts and advertising-related claims:
- Libel and slander - Defamatory statements
- False advertising - Misleading product claims
- Copyright infringement - Using protected material
- Wrongful eviction - Improper tenant removal
- Invasion of privacy - Unauthorized use of likeness
Coverage C: Medical Payments
- Pays medical expenses for injured third parties
- No-fault coverage (pays regardless of liability)
- Lower limits (typically $5,000 - $10,000)
- Goodwill coverage to avoid lawsuits
Key CGL Terms
Occurrence vs. Claims-Made
| Trigger | Description | Best For |
|---|---|---|
| Occurrence | Covers claims from incidents during policy period (whenever filed) | Most CGL policies |
| Claims-Made | Covers claims filed during policy period (whenever occurred) | Professional liability |
Products-Completed Operations
Protects against claims arising from:
- Products sold, manufactured, or distributed
- Work completed away from premises
- Injuries/damage occurring after work is done
Premises-Operations
Covers claims arising from:
- Day-to-day business operations
- Conditions on business premises
- Activities of employees during work
CGL Exclusions
Standard CGL policies do NOT cover:
| Exclusion | Coverage Alternative |
|---|---|
| Workers' compensation | WC policy |
| Auto liability | Commercial auto policy |
| Professional errors | E&O/Professional liability |
| Intentional injury | None (uninsurable) |
| Pollution | Environmental liability policy |
| Employment practices | EPLI policy |
Professional Liability (Errors & Omissions)
What It Covers
- Negligent acts in professional services
- Errors in advice or recommendations
- Failure to perform professional duties
- Claims-made trigger typically used
Who Needs It
- Insurance agents and brokers
- Accountants and CPAs
- Attorneys
- Consultants
- Healthcare providers
- Real estate professionals
Umbrella and Excess Liability
Umbrella Liability
- Provides additional limits above underlying policies
- May cover some claims not covered by primary policies
- Broader coverage with own insuring agreement
Excess Liability
- Strictly follows underlying policy terms
- Pure additional limits only
- No coverage beyond underlying policy scope
| Feature | Umbrella | Excess |
|---|---|---|
| Coverage scope | Broader | Same as underlying |
| Drop-down coverage | Yes, may apply | No |
| Self-insured retention | Often applies | Follows underlying |
Connecticut-Specific Liability Exposures
Dram Shop Act (CGS 30-102)
Connecticut's Dram Shop Act imposes liability on a permittee (bar, restaurant, package store) who sells alcohol to an intoxicated person who then causes injury. The statute caps recoverable damages (a statutory dollar limit, periodically adjusted) and requires written notice of intent to sue within a short statutory window. Liquor-liability exposure is usually excluded from a standard CGL via the liquor-liability exclusion for businesses in the business of serving alcohol, so a separate liquor liability policy is needed.
Premises Liability and Comparative Negligence
Connecticut follows modified comparative negligence (51% bar, CGS 52-572h), so a slip-and-fall plaintiff who is 51% or more responsible recovers nothing; otherwise the award is reduced by the plaintiff's fault share. A store owner's duty of care depends on whether the entrant is an invitee, licensee, or trespasser.
Construction Anti-Indemnity
Under CGS 52-572k, "hold harmless" clauses in construction contracts that indemnify a party for its own negligence are void as against public policy. This affects how additional-insured and indemnity provisions are drafted for Connecticut contractors.
Product Liability Statute
Connecticut's Product Liability Act (CGS 52-572m et seq.) consolidates product claims into a single statutory cause of action with its own statute of limitations and repose, replacing separate negligence/warranty theories.
| Connecticut Exposure | Coverage Implication |
|---|---|
| Liquor service | Excluded by CGL liquor exclusion - buy liquor liability |
| Construction indemnity | Own-negligence indemnity void (52-572k) |
| Products | Single statutory claim (52-572m) - products/completed-ops |
| Premises injury | CGL Coverage A, reduced by 51%-bar comparative fault |
How CGL Limits Stack - Worked Example
The CGL declarations show several limits that interact. Assume a Connecticut contractor has: $1,000,000 each-occurrence, $2,000,000 general aggregate, $2,000,000 products-completed-operations aggregate, $1,000,000 personal & advertising injury, $300,000 damage-to-premises-rented, and $10,000 medical payments.
| Limit | What It Caps |
|---|---|
| Each Occurrence ($1M) | Most paid for BI + PD from any one occurrence (Cov A) |
| General Aggregate ($2M) | Total for all premises/operations BI-PD, Cov B, and MedPay during the policy year |
| Products-Completed Ops Aggregate ($2M) | Separate cap for completed-work and product claims |
| Damage to Premises Rented ($300K) | Fire/other damage to rented premises |
| Medical Payments ($10K) | Per-person goodwill medical, no-fault |
If the contractor has three separate $700,000 premises-operations losses in one year, the first two are paid in full ($1.4M) but the third is limited because the $2,000,000 general aggregate is nearly exhausted - only $600,000 remains. Crucially, completed-operations losses draw on the separate products-completed-ops aggregate, so they are not reduced by premises-operations claims. This separation is a frequent exam point and explains why Connecticut contractors carrying completed-operations risk should confirm both aggregates.
Certificate of Insurance
Clients and landlords commonly require a certificate of insurance (COI) evidencing coverage and naming themselves as additional insureds. The COI is evidence only - it does not amend the policy; the actual additional-insured endorsement controls.
Exam Tip: Know CGL Coverage A (BI/PD) vs. Coverage B (personal and advertising injury), that professional errors need separate E&O, and the Connecticut hooks: the Dram Shop Act, the 51% comparative-negligence bar, and the anti-indemnity statute (52-572k).
Which CGL coverage part covers libel, slander, and false advertising claims?
An insurance agent gives incorrect advice that causes a client financial loss. Which type of insurance would cover this claim?
What is the primary difference between umbrella liability and excess liability coverage?