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Question 1
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A Product Owner says: 'We know what users want — we've built products for 10 years.' A UX Designer proposes user interviews before the next feature is built. Which response BEST reflects PSU I principles?

A
B
C
D
to track
2026 Statistics

Key Facts: PSU I Exam

85%

Passing Score

Scrum.org

60 Qs

Exam Questions

60 minutes

$200

Exam Fee

Per attempt

Lifetime

Validity

No renewal needed

4

Focus Areas

Scrum.org

PSU I is a 60-minute, 60-question online assessment from Scrum.org requiring 85% to pass ($200 per attempt). It tests the integration of UX into Scrum: treating UX Designers as Developers in a cross-functional team, using Lean UX techniques (assumptions, hypotheses, Build-Measure-Learn, MVPs, experiments, Truth Curve), incorporating UX work into the Product Backlog, and running continuous discovery within Sprints. Anti-patterns tested include strict dual-track agile, Sprint 0, and separate UX backlogs. Grounded in Scrum Guide 2020 ('self-managing', 'Developers', three commitments). Lifetime certification. Course attendance recommended but not required.

Sample PSU I Practice Questions

Try these sample questions to test your PSU I exam readiness. Each question includes a detailed explanation. Start the interactive quiz above for the full 100+ question experience with AI tutoring.

1According to the Scrum Guide 2020, which statement BEST describes a self-managing Scrum Team?
A.The team receives detailed task assignments from a project manager each Sprint
B.The team internally decides who does what, when, and how
C.The Scrum Master approves all task assignments before Developers begin work
D.The Product Owner assigns each item in the Sprint Backlog to a specific Developer
Explanation: The Scrum Guide 2020 replaced 'self-organizing' with 'self-managing,' meaning the Scrum Team internally chooses who does what, when, and how. No external manager or Scrum Master assigns tasks. This is a key 2020 terminology change tested on PSU I.
2The PSU I assessment covers four focus areas. Which of the following is NOT one of them?
A.Understanding and Applying the Scrum Framework
B.Complementary Practices — Lean UX Practices and Techniques
C.Scaling UX across multiple Scrum Teams
D.Developing People and Teams — Self-Managing Cross-Functional Teams Including UX
Explanation: PSU I covers four focus areas: Understanding and Applying the Scrum Framework; Developing People and Teams (including UX); Managing Products with Agility (including Work Management with UX); and Complementary Practices — Lean UX. Scaling UX across multiple teams is not a defined PSU I focus area.
3A UX Designer joins a Scrum Team for the first time. The team previously had no UX representation. Which adjustment BEST aligns with the PSU I model of integrating UX into Scrum?
A.The UX Designer works in a separate track ahead of the Developers, handing off finished designs each Sprint
B.The UX Designer becomes a full member of the cross-functional Scrum Team, collaborating on discovery and delivery together
C.The UX Designer reports to the Product Owner and delivers wireframes to the Sprint Review
D.The UX Designer runs usability tests outside the Sprint and shares results quarterly
Explanation: PSU I emphasizes that UX is integrated into the Scrum Team as a full cross-functional member who participates in all Scrum events and works alongside Developers. The PSU course explicitly moves away from hand-off models toward unified teamwork where discovery and delivery happen together within Sprints.
4According to Lean UX principles, what does 'outcomes over outputs' mean in the context of a Scrum Team?
A.Delivering as many features as possible each Sprint regardless of user impact
B.Measuring success by the number of story points completed per Sprint
C.Focusing on the change in user behavior or business value produced, rather than the volume of features shipped
D.Prioritizing fully documented UX deliverables over working software
Explanation: Lean UX's 'outcomes over outputs' principle means the team defines success as measurable changes in user behavior, customer satisfaction, or business value — not the number of features shipped. This aligns directly with Scrum's empirical approach and the Product Goal as a value commitment, not a feature list.
5In Lean UX, an assumption is BEST described as:
A.A proven user need backed by quantitative data from at least 100 users
B.A belief the team holds about users, the product, or the market that has not yet been validated
C.A stakeholder requirement that must be delivered in the current Sprint
D.A Definition of Done criterion for UX work items
Explanation: In Lean UX, assumptions are beliefs the team holds that have not yet been validated with evidence. Surfacing and prioritizing assumptions for testing is central to the Lean UX process — teams convert risky assumptions into hypotheses and design experiments to validate or invalidate them.
6A Scrum Team wants to test whether users understand the new checkout flow before investing in full development. Which Lean UX approach is MOST appropriate?
A.Build the complete checkout feature and release it to all users, then measure drop-off rates
B.Design a low-fidelity paper prototype and run a usability test with 5 users to validate the flow
C.Write a detailed UX specification document and submit it for stakeholder sign-off
D.Wait until the Sprint Review to show the feature to stakeholders for the first time
Explanation: Lean UX emphasizes low-cost, low-risk experiments — building the minimum artifact needed to test an assumption. A paper prototype usability test with a small user sample generates validated learning before development investment. This 'Truth Curve' approach increases experiment fidelity only as confidence grows.
7Which of the following BEST describes a hypothesis in the Lean UX sense?
A.A Sprint Goal agreed upon during Sprint Planning
B.A structured statement that links a team assumption to a measurable outcome: 'We believe [doing X] for [users] will achieve [outcome]. We'll know this is true when [metric].'
C.A Product Backlog item with acceptance criteria
D.A stakeholder's feature request written as a user story
Explanation: A Lean UX hypothesis is a structured, testable statement that makes an assumption explicit and connects it to a measurable outcome and a success metric. This format — 'We believe… will achieve… we'll know when…' — helps teams design focused experiments and evaluate results objectively.
8The Build-Measure-Learn loop originates from Lean Startup. How does it apply within a Scrum Sprint?
A.The entire loop must complete before the Sprint Backlog is created
B.The loop is too long for a Sprint and applies only at the product roadmap level
C.Each Sprint can execute one or more Build-Measure-Learn cycles — building experiments, measuring user responses, and learning to inform the next iteration
D.Build happens in Sprint Planning, Measure in Sprint Review, and Learn in Sprint Retrospective — strictly one loop per Sprint
Explanation: The Build-Measure-Learn loop can operate at multiple timescales within Scrum. A Sprint may contain several lightweight experiments — a prototype test, an A/B test, a usability session — each generating learning that shapes refinement and subsequent Sprints. The loop is not constrained to one pass per Sprint event.
9A Scrum Team is running a Build-Measure-Learn loop. After the 'Measure' phase, they discover users are not using the new feature as expected. What should happen NEXT?
A.The Product Owner escalates the failure to stakeholders and requests more budget
B.The team treats the validated learning as a failure and marks the Sprint unsuccessful
C.The team incorporates the learning into updated assumptions or hypotheses and decides whether to pivot, persevere, or stop — then updates the Product Backlog accordingly
D.The Scrum Master removes the feature from the Product Backlog without consulting the Product Owner
Explanation: In Build-Measure-Learn, unexpected user behavior is validated learning, not failure. The team uses the evidence to update their understanding and decides: pivot (change direction), persevere (continue with adjustments), or stop (abandon the experiment). This learning is captured in refinement and influences the Product Backlog.
10In the PSU model, 'continuous discovery' within Scrum means:
A.Running a dedicated design Sprint before every delivery Sprint
B.UX discovery work happens continuously alongside delivery — research, usability testing, and prototyping are ongoing within and between Sprints
C.The Product Owner interviews one stakeholder per Sprint for requirements gathering
D.Discovery is completed once in the project kickoff phase before the team begins Sprinting
Explanation: PSU I promotes continuous discovery — UX research, prototyping, and usability testing happen continuously as part of the team's normal Sprint work, not in a separate pre-Sprint phase. This contrasts with 'dual-track agile' as a strict parallel track, which PSU treats as an anti-pattern that creates silos.

About the PSU I Exam

The PSU I (Professional Scrum with User Experience I) from Scrum.org validates your ability to integrate UX practices into Scrum Teams. It covers four focus areas: Understanding and Applying the Scrum Framework, Developing Self-Managing Cross-Functional Teams Including UX, Managing Products with Agility including UX work management, and Complementary Practices in Lean UX. The 85% passing threshold on 60 scenario-based questions in 60 minutes demands deep understanding of both the 2020 Scrum Guide and Lean UX principles. No mandatory training is required — purchase the $200 assessment directly on Scrum.org. Lifetime certification with no renewal fees.

Questions

60 scored questions

Time Limit

60 minutes

Passing Score

85%

Exam Fee

$200 (Scrum.org)

PSU I Exam Content Outline

Core

Understanding and Applying the Scrum Framework

Empiricism, Scrum Values, three accountabilities (PO, SM, Developers), five events with timeboxes, three artifacts with commitments, Definition of Done

Core

Developing People and Teams — Self-Managing Cross-Functional Teams Including UX

UX Designers as Developers, no sub-teams, UX in all Scrum events, self-management, eliminating UX silos

Core

Managing Products with Agility — Work Management with UX

UX work in Product Backlog, PO-UX collaboration, immediate-near-future-future horizons, UX debt, Sprint Goal including discovery

Core

Complementary Practices — Lean UX Practices and Techniques

Outcomes over outputs, assumptions, hypotheses, Build-Measure-Learn, MVPs, experiments, Truth Curve, proto-personas, journey maps, continuous discovery, usability testing, design studios

How to Pass the PSU I Exam

What You Need to Know

  • Passing score: 85%
  • Exam length: 60 questions
  • Time limit: 60 minutes
  • Exam fee: $200

Keys to Passing

  • Complete 500+ practice questions
  • Score 80%+ consistently before scheduling
  • Focus on highest-weighted sections
  • Use our AI tutor for tough concepts

PSU I Study Tips from Top Performers

1Read the Scrum Guide 2020 carefully — PSU I tests the same Scrum framework as PSM I and PSPO I, plus UX integration on top
2Understand the 4 PSU I focus areas: Scrum Framework, Cross-Functional Teams Including UX, Work Management with UX, and Lean UX Practices
3Know the key Lean UX concepts cold: outcomes over outputs, assumptions, hypotheses, Build-Measure-Learn, MVP, Truth Curve, proto-personas
4Memorize the anti-patterns: dual-track silos, Sprint 0, separate UX backlog, front-loaded design, heavy UX documentation
5For every scenario question, ask: does this increase transparency, enable inspection, and support adaptation? Then: does it integrate UX or silo it?

Frequently Asked Questions

What is the PSU I passing score?

PSU I requires 85% or higher to pass — that means at least 51 correct answers out of 60 questions in 60 minutes. This is the same threshold as PSM I and PSPO I, making it one of the more demanding Scrum.org entry-level certifications.

Do I need to attend the Professional Scrum with User Experience course?

No — course attendance is strongly recommended but not mandatory. You can purchase the $200 exam password directly on Scrum.org and take the assessment when ready. Many successful candidates self-study the Scrum Guide 2020, Lean UX by Jeff Gothelf, and complete the free Scrum Open and Product Owner Open assessments.

What is the difference between PSU I and PSM I?

PSM I focuses exclusively on the Scrum framework — events, artifacts, accountabilities, and the Scrum Master role. PSU I extends Scrum with UX integration: Lean UX practices (hypotheses, experiments, Build-Measure-Learn), treating UX Designers as Developers, incorporating UX work into the Product Backlog, and running continuous discovery within Sprints. PSU I tests both Scrum and Lean UX knowledge.

What Lean UX concepts are tested on PSU I?

PSU I tests: outcomes over outputs, assumptions and hypothesis formation, the Build-Measure-Learn loop, MVPs and experiments, the Truth Curve, proto-personas, journey maps, design studios, shared understanding, problem framing, continuous discovery, usability testing methods, and how to incorporate UX work into the Product Backlog and Sprint Backlog.

What are the key anti-patterns PSU I tests?

PSU I explicitly identifies several anti-patterns: (1) strict dual-track agile with a separate design track — creates silos and hand-offs; (2) Sprint 0 for UX — a waterfall pre-phase; (3) separate UX backlog — reduces transparency; (4) 'design then build' sequencing — delays learning; (5) measuring output (features shipped) instead of outcomes (user behavior change).

Is PSU I worth it?

Yes — for Scrum practitioners who work with UX Designers or want to integrate user-centered design into their team's practice, PSU I provides a rigorous, framework-based foundation. It is lifetime certification for $200 with no renewal. The Lean UX and continuous discovery skills tested are directly applicable to building products users actually want.