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100+ Free PSF Practice Questions

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Which of the following BEST characterizes the 'follow-up' phase of the facilitation lifecycle?

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2026 Statistics

Key Facts: PSF Exam

85%

Passing Score

Scrum.org

20 Qs

Exam Questions

30 minutes

$200

Exam Fee

Per attempt

100

Free Practice Questions

OpenExamPrep

Lifetime

Validity

No renewal needed

PSF is a 30-minute, 20-question multiple-choice assessment from Scrum.org requiring 85% to pass ($200 per attempt). Attendance at an official PSFS training course is required before taking the assessment. The certification validates understanding of facilitation principles (neutrality, collective intelligence, psychological safety), the facilitation lifecycle (prepare/conduct/follow-up), techniques (1-2-4-All, dot voting, affinity mapping, Fist of Five, Liberating Structures, silent writing), facilitating Scrum events aligned to the 2020 Scrum Guide, group dynamics, conflict management, and virtual facilitation. Lifetime certification with no renewal requirement.

Sample PSF Practice Questions

Try these sample questions to test your PSF exam readiness. Each question includes a detailed explanation. Start the interactive quiz above for the full 100+ question experience with AI tutoring.

1What is the primary role of a facilitator in a Scrum Team meeting?
A.To make decisions for the team when they are stuck
B.To serve the process and help the group achieve its intended outcome without taking sides
C.To represent management interests and ensure the agenda is followed strictly
D.To document all decisions and assign action items to team members
Explanation: A facilitator's primary role is to serve the group process — designing and guiding interactions so the team can reach its goals together. The facilitator remains neutral, does not advocate for particular outcomes, and focuses on enabling the group rather than directing it. Decision-making authority stays with the participants.
2Which of the following best describes the facilitator's stance of neutrality?
A.The facilitator never speaks during the meeting to avoid influencing the group
B.The facilitator remains impartial to the content and outcomes while actively guiding the process
C.The facilitator agrees with all ideas proposed to keep participants comfortable
D.The facilitator delays controversial topics until a manager can be present
Explanation: Neutrality means the facilitator has no personal stake in which outcome the group chooses. The facilitator IS active — asking questions, structuring activities, managing time — but does so without advocating for a particular content outcome. Content authority remains with the participants; process authority belongs to the facilitator.
3During a Sprint Retrospective, one team member dominates the conversation and others stay silent. What is the MOST appropriate facilitator action?
A.Ask the dominant speaker to leave the room so others can share
B.End the Retrospective early and schedule a follow-up with the team lead
C.Use a technique like silent writing or 1-2-4-All to create space for all voices
D.Give the dominant speaker extra time since they clearly have the most insights
Explanation: When participation is unbalanced, a skilled facilitator uses structural techniques to redistribute voice. Silent writing gives everyone equal time to capture ideas before discussion, while 1-2-4-All builds ideas from individual reflection through pairs to the whole group. Both techniques prevent any single voice from dominating and activate quieter members.
4A Scrum Team is struggling to reach a decision on their Sprint Goal during Sprint Planning. The facilitator suggests using Fist of Five. What does a closed fist (zero fingers) signify?
A.Strong agreement — the participant is very enthusiastic
B.The participant needs more information before deciding
C.Complete disagreement or a blocking concern — the participant will not support the proposal
D.Abstention — the participant will accept whatever the majority decides
Explanation: In Fist of Five, a closed fist (zero) signals that the participant has a blocking concern and cannot support the proposal in its current form. This is a strong signal that demands attention — the facilitator must surface and address that concern before the group can move forward. Fist of Five makes dissent visible and actionable.
5What is the key distinction between the facilitation lifecycle phases of 'prepare' and 'conduct'?
A.Prepare is only for the facilitator; conduct is where participants are included for the first time
B.Prepare involves designing the session structure and selecting techniques before the meeting; conduct is executing and adapting that design in real time
C.Prepare is optional if the team is experienced; conduct is the only phase that matters
D.Prepare and conduct happen simultaneously — the facilitator designs while facilitating
Explanation: The facilitation lifecycle has three phases: prepare/plan, conduct, and follow-up. In the prepare phase, the facilitator works with the session sponsor/owner to clarify purpose, desired outcomes, participant profile, timing, and appropriate techniques. The conduct phase is where that design is executed — and adapted — in real time as group dynamics evolve. The two phases are distinct and sequential.
6Which of the following BEST characterizes the 'follow-up' phase of the facilitation lifecycle?
A.Scheduling the next meeting immediately after the current session ends
B.Evaluating session effectiveness, sharing outputs, and tracking decisions and commitments
C.Debriefing with the Scrum Master only — participants are not involved in follow-up
D.Repeating the session if the team did not reach the intended outcome
Explanation: The follow-up phase closes the facilitation loop: the facilitator documents and shares session outputs, captures decisions and action items, gathers feedback on effectiveness, and supports accountability for commitments made. It ensures the work done in the session translates into real outcomes rather than evaporating after participants leave.
7A facilitator is designing a Sprint Retrospective to help a remote team surface diverse improvement ideas. Which technique BEST combines individual idea generation with progressive group build-up?
A.Open discussion with the Scrum Master leading the conversation
B.1-2-4-All: individual reflection, paired sharing, foursome discussion, then whole-group harvest
C.Dot voting conducted immediately without prior idea generation
D.Round-robin where each person speaks for two minutes in turn
Explanation: 1-2-4-All is a Liberating Structure that moves from individual reflection (1) to pairs (2) to groups of four (4) before surfacing key insights to the whole group (All). This progressive structure ensures everyone participates — especially quieter members — and builds ideas incrementally rather than letting the loudest voices dominate from the start. It is particularly effective for remote teams.
8The Daily Scrum is consistently running over its 15-minute timebox. What should the facilitator focus on to address this?
A.Cancel the Daily Scrum and replace it with a weekly status report
B.Help the team understand the purpose and structure of the Daily Scrum so they can adapt their approach
C.Assign a timer to track each speaker's time and cut them off at 90 seconds
D.Move the Daily Scrum to a longer meeting with full agenda planning
Explanation: When a Scrum event consistently runs over, the root cause is usually unclear purpose or poor structure, not individual speakers. The facilitator helps the team inspect why the Daily Scrum is losing focus — perhaps it has become a status report rather than a planning event — and empowers them to redesign their approach. Structural clarity is more durable than policing individual speakers.
9What does 'divergent thinking' mean in a facilitation context?
A.Team members disagree with each other and cannot reach consensus
B.The group generates a wide variety of ideas, options, or perspectives before narrowing down
C.The facilitator presents multiple agenda options and the group votes on one
D.Individual team members work independently without collaboration
Explanation: Divergent thinking is the opening phase of creative group work: the goal is to expand the possibility space by generating many ideas without judgment. Facilitators protect this phase by deferring evaluation, encouraging wild ideas, and using techniques like silent writing or brainstorming. Only after sufficient divergence does the group move to convergent thinking to evaluate and select.
10In the context of the PSFS, what is 'convergent thinking'?
A.The process of agreeing on a single idea by majority vote at the start of the session
B.Narrowing a large set of options or ideas down to a focused selection through evaluation and prioritization
C.The facilitator summarizing the team's ideas at the end of the meeting
D.Team members converging physically into a shared workspace
Explanation: Convergent thinking follows divergence: the group applies criteria, evaluation, and prioritization to reduce many options to a focused, actionable set. Techniques like dot voting, affinity mapping (grouping themes), and Fist of Five support convergence. Effective facilitation ensures divergence happens fully before convergence begins — premature convergence kills creative potential.

About the PSF Exam

The Professional Scrum Facilitation Skills (PSF) certification from Scrum.org validates your ability to harness facilitation principles, skills, and techniques to help Scrum Teams move toward their desired outcomes. Unlike most Scrum.org certifications, the PSF assessment requires prior attendance at the official PSFS training course — the password is provided through the course. The exam is 20 multiple-choice questions in 30 minutes with an 85% passing threshold. PSF covers facilitation principles and stance, the facilitation lifecycle (prepare, conduct, follow-up), facilitation techniques (1-2-4-All, dot voting, affinity mapping, Fist of Five, Liberating Structures), facilitating all Scrum events, group dynamics, conflict management, decision-making models, and virtual facilitation.

Questions

20 scored questions

Time Limit

30 minutes

Passing Score

85%

Exam Fee

$200 (Scrum.org)

PSF Exam Content Outline

~25%

Facilitation Principles and Stance

Facilitator neutrality, content vs. process, facilitate vs. coach vs. teach, collective intelligence, psychological safety, inclusion

~20%

Facilitation Lifecycle

Prepare/plan phase, conduct phase, follow-up phase, session design, check-in/check-out, agenda management

~25%

Techniques and Tools

Divergent and convergent thinking, 1-2-4-All, dot voting, affinity mapping, Fist of Five, silent writing, Liberating Structures, Five Whys, parking lot

~20%

Facilitating Scrum Events

Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective facilitation aligned to 2020 Scrum Guide

~10%

Group Dynamics, Conflict, and Virtual Facilitation

Participation imbalance, dysfunctional behaviors, conflict management, distributed teams, multicultural facilitation

How to Pass the PSF Exam

What You Need to Know

  • Passing score: 85%
  • Exam length: 20 questions
  • Time limit: 30 minutes
  • Exam fee: $200

Keys to Passing

  • Complete 500+ practice questions
  • Score 80%+ consistently before scheduling
  • Focus on highest-weighted sections
  • Use our AI tutor for tough concepts

PSF Study Tips from Top Performers

1Focus on the facilitator neutrality principle — every PSF scenario that involves the facilitator advocating, deciding, or taking sides is a wrong answer
2Know the facilitation lifecycle phases (prepare/conduct/follow-up) and what happens in each — preparation is more than logistics, conduct is adaptive, follow-up closes accountability loops
3For each technique (1-2-4-All, dot voting, affinity mapping, Fist of Five, silent writing), know whether it is divergent, convergent, or a decision-making model
4Understand the 2020 Scrum Guide's definition of each event's purpose — facilitation questions are grounded in correct event understanding
5Know the difference between facilitate vs. coach vs. teach — if the team needs a concept explained, that is teaching; if they have the knowledge and need structured process, that is facilitation

Frequently Asked Questions

What is the PSF passing score?

The PSF assessment requires 85% to pass — that means at least 17 correct answers out of 20 questions in 30 minutes. This is the same threshold as other Scrum.org certifications such as PSM I and PAL I, making it a rigorous standard for facilitation knowledge.

Do I need training to take the PSF assessment?

Yes — unlike most Scrum.org certifications, the PSF assessment is not available for standalone purchase. You must attend an official Professional Scrum Facilitation Skills (PSFS) training course from Scrum.org to receive the assessment password. The one-day course is offered by Professional Scrum Trainers worldwide.

How long does PSF certification last?

PSF certification from Scrum.org is lifetime — it never expires and requires no renewal fees or continuing education. This is consistent with all Scrum.org certifications.

What topics does the PSF assessment cover?

The PSF assessment covers: facilitation principles and the facilitator's stance (neutrality, content vs. process), the facilitation lifecycle (prepare, conduct, follow-up), facilitation techniques and tools (1-2-4-All, dot voting, affinity mapping, Fist of Five, Liberating Structures, silent writing), facilitating Scrum events using 2020 Scrum Guide context, group dynamics, conflict management, decision-making models (consent vs. consensus), and virtual/distributed team facilitation.

How do I prepare for the PSF assessment?

The primary preparation is attending the official PSFS course, which covers all testable content. After the course, review facilitation principles (neutrality, lifecycle phases), practice recognizing divergent vs. convergent techniques, and study how facilitation applies to each Scrum event. Our 100 free practice questions cover all PSF topic areas with detailed explanations.

What is the difference between PSF and PSM I?

PSM I (Professional Scrum Master I) is a broad Scrum certification covering the full Scrum Guide — accountabilities, events, artifacts, and empiricism ($200, no training required, 80 questions, 60 minutes). PSF specifically validates facilitation skills — it is narrower and deeper in facilitation competency, requires PSFS course attendance, and has 20 questions in 30 minutes. PSF complements PSM I by deepening the facilitation dimension of the Scrum Master role.