Career upgrade: Learn practical AI skills for better jobs and higher pay.
Level up
PracticeVideosBlogFlashcardsEspañol
All Practice Exams

100+ Free PSM II Practice Questions

Pass your Professional Scrum Master II exam on the first try — instant access, no signup required.

✓ No registration✓ No credit card✓ No hidden fees✓ Start practicing immediately
~55-65% Pass Rate
100+ Questions
100% Free
1 / 100
Question 1
Score: 0/0

How should a Scrum Master approach a situation where two senior Developers have a persistent interpersonal conflict that is damaging team collaboration?

A
B
C
D
to track
Same family resources

Explore More Scrum.org Certifications

Continue into nearby exams from the same family. Each card keeps practice questions, study guides, flashcards, videos, and articles in one place.

PSM I

Practice QuestionsStudy GuideCheat SheetFlashcards1 blog

Professional Scrum Master I (PSM I)

Practice Questions1 blog

Scrum.org PAL Evidence-Based Management (PAL EBM)

Practice Questions

Scrum.org Professional Agile Leadership I (PAL I)

Practice Questions

Scrum.org Professional Scrum Developer (PSD)

Practice Questions

Scrum.org Professional Scrum Facilitation Skills (PSF)

Practice Questions

More From This Family

Videos and articles for deeper review.

ArticleFREE Professional Scrum Master I (PSM I) Exam Guide 2026: Pass scrum.org First Try14 min readArticleFREE PSM I Exam Guide 2026: Pass Professional Scrum Master I on First Try (85% Score, Scrum Guide 2020, Practice Tests)26 min read
2026 Statistics

Key Facts: PSM II Exam

85%

Passing Score

Scrum.org

30 Qs

Exam Questions

90 minutes

$250

Exam Fee

Per attempt

Lifetime

Validity

No renewal needed

~60%

Pass Rate (est.)

First-time takers

PSM II is a 90-minute, 30-question online exam from Scrum.org requiring 85% to pass ($250 per attempt). Tests advanced applied Scrum mastery: servant leadership stances (teaching, coaching, mentoring, facilitating), organizational change and Scrum adoption, psychological safety and team dynamics, Evidence-Based Management (four Key Value Areas), anti-patterns, scaling and multi-team coordination, and Product Owner coaching. All questions are scenario-based — the exam tests judgment in complex situations, not memorization. Lifetime certification, no renewal required.

Sample PSM II Practice Questions

Try these sample questions to test your PSM II exam readiness. Each question includes a detailed explanation. Start the interactive quiz above for the full 100+ question experience with AI tutoring.

1A Scrum Master notices the Scrum Team has been delivering Increments every Sprint but stakeholders are still dissatisfied with overall product direction. What is the most appropriate action for the Scrum Master?
A.Add more features to the Sprint Backlog to increase output velocity
B.Coach the Product Owner on effective stakeholder engagement and ensuring the Product Goal reflects real value
C.Escalate the stakeholder dissatisfaction to senior management
D.Ask Developers to spend more time on Sprint Reviews to showcase work better
Explanation: The Scrum Master serves the Product Owner by coaching them in Product Goal definition and stakeholder management techniques. When stakeholders are dissatisfied despite consistent delivery, the issue is likely misalignment between the Product Goal and true stakeholder needs — an area where the Scrum Master coaches the PO. Adding features or escalating to management does not address the root cause.
2During a Sprint Retrospective, the Scrum Team identifies that their Definition of Done (DoD) is too weak and Increments regularly require rework after release. As Scrum Master, what is your primary coaching focus?
A.Help the team expand the DoD to include previously excluded quality criteria and commit to it in the next Sprint
B.Inform the Product Owner that the team needs more time per Sprint
C.Propose hiring additional QA testers to catch defects after the Sprint
D.Suggest reducing Sprint length so quality issues surface more frequently
Explanation: The Definition of Done is a formal commitment that provides quality transparency for the Increment. When it is too weak, the Scrum Master facilitates the team in strengthening it — adding criteria that prevent rework. The DoD creates shared understanding of what 'done' means and directly affects product quality. Strengthening the DoD is a Retrospective output that the team self-manages.
3A senior executive frequently attends Daily Scrums and begins directing Developers on task priorities. What should the Scrum Master do?
A.Allow it — executives have authority over the team's work
B.Ask the executive to only observe and raise concerns in the Sprint Review instead
C.Educate the executive on Scrum accountabilities and the self-managing nature of Developers, and shield the team from external command-and-control
D.Have the Product Owner speak with the executive on the Scrum Master's behalf
Explanation: The Scrum Master is accountable for the Scrum Team's effectiveness and must protect the Developers' self-managing nature. When external stakeholders or managers attempt to direct Developers directly, the Scrum Master must educate them on Scrum accountabilities — Developers decide how to achieve the Sprint Goal, not outside individuals. Shielding the team from such interference is a core Scrum Master responsibility.
4What is the primary difference between coaching and mentoring as Scrum Master leadership stances?
A.Coaching gives answers; mentoring asks questions to develop self-discovery
B.Mentoring gives advice from experience; coaching facilitates the coachee's own thinking and solutions
C.Coaching is for teams; mentoring is for individuals only
D.Mentoring is used only for technical skills; coaching is for interpersonal skills
Explanation: In the context of Scrum Mastery, mentoring involves sharing personal experience, knowledge, and advice — the mentor has 'been there.' Coaching facilitates the individual's or team's own thinking, helping them discover solutions themselves without prescribing answers. A skilled Scrum Master knows when to mentor (teach from experience) versus coach (facilitate self-discovery), and rarely defaults to just one stance.
5The Product Owner tells the Scrum Master they feel overwhelmed managing stakeholder expectations while also maintaining the Product Backlog. What is the most appropriate Scrum Master response?
A.Take over Product Backlog refinement to reduce the PO's workload
B.Coach the Product Owner on techniques for stakeholder mapping, expectation management, and delegating appropriate Backlog tasks to Developers
C.Suggest the organization hire a separate stakeholder manager
D.Ask the Scrum Team to slow down delivery to reduce stakeholder pressure
Explanation: The Scrum Master serves the Product Owner by coaching them in effective Product Goal definition, stakeholder engagement techniques, and Product Backlog management practices. The Scrum Master helps the PO become more effective — not by taking over their work. Techniques like stakeholder mapping, delegation of refinement details to Developers, and structured communication frameworks are appropriate coaching outputs.
6A Scrum Team has been in place for eight months. Developers have stopped raising impediments because previous attempts were ignored by the Scrum Master. What is the most important first action?
A.Create a formal impediment-tracking spreadsheet for visibility
B.Acknowledge the breakdown in trust, commit to impediment removal with specific timelines, and follow through visibly
C.Tell the team to raise impediments in the Sprint Retrospective only
D.Ask management to resolve all impediments directly
Explanation: When a team stops raising impediments, there has been a trust breakdown — the Scrum Master has failed a core accountability. Recovery requires acknowledging the failure, rebuilding trust through transparent commitments, and demonstrating follow-through. Trust is rebuilt through consistent actions over time, not tools or process changes alone. A Scrum Master who doesn't remove impediments is ineffective regardless of Scrum knowledge.
7According to the Scrum Guide 2020, who is accountable for creating the Sprint Goal?
A.The Product Owner alone, as they maximize product value
B.The Scrum Master, as they facilitate Sprint Planning
C.The entire Scrum Team collaboratively during Sprint Planning
D.The Developers, since they select Sprint Backlog items
Explanation: The Scrum Guide 2020 states that the Sprint Goal is created during Sprint Planning by the entire Scrum Team. The Product Owner proposes how the product could increase its value during the Sprint, the Developers negotiate which Product Backlog items they can accomplish, and together they craft the Sprint Goal. It is a collaborative commitment, not a unilateral decision by any one accountability.
8An organization is adopting Scrum but middle managers insist on receiving weekly status reports from Developers directly. How should the Scrum Master address this?
A.Have Developers submit status reports to avoid conflict with management
B.Educate managers on how Scrum artifacts provide transparency and invite them to Sprint Reviews as the primary status-reporting mechanism
C.Ask the Product Owner to compile and submit the reports on the team's behalf
D.Create a separate reporting process outside of Scrum to satisfy management
Explanation: The Scrum Master serves the organization by leading Scrum adoption and helping everyone understand Scrum theory and practice. Scrum's empirical artifacts — especially the Product Backlog, Sprint Backlog, and Increment demonstrated at Sprint Review — are designed to provide transparency that replaces separate status reports. Educating managers and directing them to Sprint Reviews keeps transparency within the Scrum framework.
9A Scrum Master is facilitating Sprint Planning, and the Developers are significantly undercommitting due to fear of not finishing. What facilitation technique best addresses this?
A.Set a minimum velocity requirement and enforce it during planning
B.Facilitate a conversation about the Sprint Goal and help the team focus on delivering value rather than predicting exact output
C.Have the Product Owner assign Sprint Backlog items to ensure commitments are met
D.Extend Sprint Planning until the team commits to more items
Explanation: Undercommitting due to fear indicates a psychological safety issue or a misunderstanding of commitment in Scrum. The Scrum Master facilitates a coaching conversation helping the team understand that the Sprint Goal (commitment) is more important than predicting exact item completion. Refocusing on value delivery over volume reduces fear-based planning. Creating psychological safety is foundational to effective self-management.
10What does Evidence-Based Management (EBM) primarily help a Scrum Team and organization measure?
A.The number of story points delivered per Sprint
B.The current value delivered, ability to innovate, time-to-market, and organizational agility toward a goal
C.Individual Developer performance and productivity
D.The accuracy of Sprint velocity forecasts
Explanation: Evidence-Based Management is an empirical approach that helps organizations measure value using four Key Value Areas (KVAs): Current Value (CV), Unrealized Value (UV), Ability to Innovate (A2I), and Time-to-Market (T2M). EBM helps organizations make better decisions about investment and direction toward strategic goals — not just output metrics like velocity or story points.

About the PSM II Exam

The PSM II (Professional Scrum Master II) from Scrum.org is the advanced-level Scrum Master certification, testing applied mastery of Scrum in complex, real-world organizational contexts. With an 85% passing threshold on 30 scenario-based questions in 90 minutes, PSM II demands deep understanding of servant leadership, coaching and facilitation stances, organizational change management, Evidence-Based Management (EBM), and advanced team dynamics. Unlike PSM I, PSM II questions present nuanced organizational scenarios requiring judgment, not just knowledge recall.

Questions

30 scored questions

Time Limit

90 minutes

Passing Score

85%

Exam Fee

$250 (Scrum.org)

PSM II Exam Content Outline

~35%

Understanding and Applying the Scrum Framework (Advanced)

Deep empiricism application, advanced artifact/event application, DoD in complex contexts, Scrum values under pressure

~30%

Developing People and Teams

Servant leadership stances, psychological safety, Tuckman stages, conflict resolution, self-managing teams, cross-functionality

~20%

Managing Products with Agility

Advanced PO coaching, stakeholder management, Product Goal, Evidence-Based Management (CV, UV, A2I, T2M), value metrics

~15%

Developing and Delivering Products Professionally

Organizational change, Scrum adoption impediments, scaling, inter-team dependencies, funding models, regulated environments

How to Pass the PSM II Exam

What You Need to Know

  • Passing score: 85%
  • Exam length: 30 questions
  • Time limit: 90 minutes
  • Exam fee: $250

Keys to Passing

  • Complete 500+ practice questions
  • Score 80%+ consistently before scheduling
  • Focus on highest-weighted sections
  • Use our AI tutor for tough concepts

PSM II Study Tips from Top Performers

1PSM II tests judgment, not recall — for every scenario, ask 'What would a servant leader who coaches, not commands, do here?'
2Master all four EBM Key Value Areas: Current Value, Unrealized Value, Ability to Innovate, Time-to-Market — and their typical measures
3Know the four Scrum Master leadership stances and when to use each: Teaching (new team/knowledge gap), Coaching (team has capability, needs facilitation), Mentoring (sharing experience), Facilitating (neutral process guide)
4Recognize anti-patterns: Scrum Master as task assigner, Sprint 0, hardening Sprints, rigid Definition of Ready, individual utilization reports
5Organizational change questions: always choose education and coaching before escalation; always advocate for empirical approaches over fixed plans

Frequently Asked Questions

What is the PSM II passing score and how hard is it?

The PSM II exam requires 85% or higher — approximately 26 correct answers out of 30 questions in 90 minutes. PSM II is significantly harder than PSM I because all questions are scenario-based, testing your judgment in complex organizational situations. Candidates with only theoretical Scrum knowledge typically fail; practical experience is essential.

Do I need PSM I before taking PSM II?

PSM I is not technically required, but it is strongly recommended. PSM II assumes deep knowledge of the Scrum framework and tests advanced application. Most successful PSM II candidates hold PSM I and have significant hands-on Scrum experience (typically 1-3 years as a Scrum Master).

How is PSM II different from PSM I?

PSM I (80 questions, 60 min, $200) tests foundational Scrum knowledge including framework elements, timeboxes, and accountabilities. PSM II (30 questions, 90 min, $250) tests advanced applied mastery — servant leadership stances, organizational change, Evidence-Based Management, coaching and facilitation skills, and complex multi-team scenarios. PSM II requires experiential judgment, not just memorization.

What topics are most important to study for PSM II?

Focus on: (1) The four Scrum Master leadership stances — teaching, coaching, mentoring, facilitating — and when to apply each. (2) Organizational impediment removal and change management. (3) Evidence-Based Management and its four Key Value Areas (CV, UV, A2I, T2M). (4) Advanced team dynamics including psychological safety, conflict resolution, and Tuckman's stages. (5) Anti-patterns and how to recognize and address them.

How long does PSM II certification last?

PSM II certification from Scrum.org is lifetime — it never expires and requires no renewal fees or continuing education. You can progress to PSM III ($500) when ready for thought-leadership level certification.

What resources should I use to prepare for PSM II?

Essential resources: (1) Scrum Guide 2020 — read with deep 'why' focus. (2) Evidence-Based Management Guide on Scrum.org. (3) Scrum.org Professional Scrum Competencies documentation. (4) Books on servant leadership, coaching (e.g., Co-Active Coaching, Drive by Daniel Pink), and organizational change. (5) Practical Scrum Master experience — this cannot be replaced.