12.2 Occupancy and Vacancy Analysis

Key Takeaways

  • Physical vacancy is vacant units or space as a percentage of total units or area; economic vacancy reflects lost rental income including concessions and below-market occupancy effects—not always identical to physical vacancy.
  • Collection loss is income loss from nonpayment or partial payment by occupied tenants; it is often combined with vacancy as a single vacancy and collection loss allowance against PGI.
  • Market vacancy is the competitive market’s typical vacant rate; the subject’s actual vacancy may differ due to condition, management, lease-up, or temporary events.
  • Stabilized occupancy is the long-run occupancy level expected under competent management and normal market conditions—used for direct capitalization of stabilized NOI.
  • Effective gross income equals potential gross income minus vacancy and collection loss (plus other income when not already in PGI); higher vacancy allowances reduce EGI and NOI dollar-for-dollar before expenses.
Last updated: August 2026

From Full Potential to Collectible Income

Potential gross income assumes a fully productive rent roll under the chosen rent premise. Real properties experience vacant units, downtime between tenants, concessions, and bad debt. ECO VI.b Occupancy/vacancy analysis is the bridge from PGI to effective gross income (EGI).

Core identity (memorize):

EGI = PGI − Vacancy and collection loss
(Other income is either included in PGI or added in the EGI step—be consistent with the stem’s format.)

Without a supportable vacancy/collection allowance, direct capitalization overstates income and value. Without understanding stabilized vs actual occupancy, you will mis-apply a one-year rent roll to a long-run cap rate.

Occupancy Basics

MetricTypical definitionFormula sketch
Physical occupancyOccupied units (or SF) ÷ total units (or SF)92 occupied / 100 units = 92% occupancy
Physical vacancyVacant units (or SF) ÷ total units (or SF)8 / 100 = 8% vacancy
Economic occupancyActual rent collected (or scheduled rent after concessions) relative to potential rent at market or face rentsCan be lower than physical occupancy when concessions or delinquency exist
Economic vacancyIncome shortfall vs potential, expressed as a rateOften ≥ physical vacancy when free rent/loss-to-lease exists

Physical vacancy answers: How much space is empty?
Economic vacancy answers: How much of the potential income are we not earning?

Physical vs Economic Vacancy — Worked Contrast

Property: 40 identical units; market rent $1,000/month each.
PGI annual = 40 × $1,000 × 12 = $480,000.

Facts this year:

  • 2 units vacant all year → physical vacancy = 2/40 = 5%
  • 38 units occupied, but 4 occupied units received 1 month free rent (concession)
  • No other collection issues

Physical vacancy loss ≈ 5% × $480,000 = $24,000
Concession loss = 4 × $1,000 = $4,000
Total income loss vs full potential ≈ $28,000
Economic vacancy rate ≈ $28,000 ÷ $480,000 = 5.83% (not 5%)

Exam tip: If a stem gives physical vacancy only, use it unless concessions/delinquency are also described. If the stem gives loss-to-lease, free rent, or delinquency, economic vacancy is higher than pure empty-unit vacancy.

Collection Loss

Collection loss (bad debt / credit loss) is the portion of rent billed to occupied tenants that is never collected—nonpayment, partial payment, or write-offs after vacancy moves-outs with unpaid balances.

ItemVacancy lossCollection loss
Empty unit producing $0YesNo (nothing to collect)
Tenant in place who does not payNo (unit occupied)Yes
Skip-out with unpaid rentTransitionOften treated in collection loss / bad debt

On many exams and in many reconstructed statements, vacancy and collection are combined:

Vacancy and collection allowance = x% of PGI
Dollar V&C = PGI × vacancy & collection rate

Example: PGI $480,000; combined V&C 6% → allowance = $28,800; EGI = $451,200 (before separating other income if needed).

Sometimes stems split them: vacancy 5% + collection 1% = 6% total. Add them unless told they interact differently.

Market Vacancy vs Subject Vacancy

ConceptMeaningUse in appraisal
Market vacancyTypical vacant rate in the competitive set / submarket for the property typePrimary support for stabilized allowance
Subject actual vacancyWhat the subject shows today or over the past yearStarting evidence; may need normalization
Frictional vacancyNormal turnover vacancy even in healthy marketsPart of stabilized rate
Structural / chronic vacancyLong-term excess empty space from oversupply or obsolescenceMay require rent, expense, or even HBU reassessment—not only a tiny V&C tweak

When subject vacancy ≠ market:

PatternPossible causeStabilized treatment tendency
Subject 2%, market 8%Superior condition/location/management or temporary full occupancyOften still use near-market stabilized rate unless superiority is permanent and proven
Subject 15%, market 7%Lease-up, mismanagement, condition, above-market rentsStabilize toward market if curable; if functional obsolescence, market rent/vacancy may stay worse
Subject 0% with below-market rentsUnderpriced units fill easilyFee simple may raise rents to market and apply normal vacancy

Exam judgment: Direct capitalization of stabilized NOI usually applies a market-supported stabilized vacancy, not blindly the owner’s last 3 months of 100% occupancy after a lucky lease-up, and not a depression-era spike if the market has normalized—unless the assignment is a current (non-stabilized) cash flow / yield problem.

Stabilized Occupancy

Stabilized occupancy is the occupancy level reasonably expected under typical competent management and normal market conditions as of the effective date’s forward-looking equilibrium—not a one-off spike or trough.

Related ideas:

  • Stabilized vacancy = 1 − stabilized occupancy (approximately, in simple models)
  • Lease-up period — time for a new or renovated property to reach stabilization; often modeled in yield capitalization / DCF, not stuffed into a single stabilized cap rate without disclosure
  • Stabilized NOI — NOI at stabilized occupancy and normalized expenses
Property stageOccupancy treatment
Seasoned apartment at market rentsStabilized vacancy ≈ market (e.g., 5%)
New development, 40% leasedDCF with absorption or hypothetical stabilized value with lease-up costs deducted (stem-dependent)
Temporary renovation vacancyNormalize if short-term and nonrecurring
Permanently obsolete wingMay exclude or reclassify; not “stabilized 95%” of unrentable SF

Residential exam note: Even though Income is only ~4.5% on Licensed Residential, vacancy/EGI arithmetic still appears. CG candidates must treat stabilization as a valuation premise, not a slogan.

How Vacancy Rates Affect EGI (and NOI)

Because V&C is deducted before operating expenses:

Δ EGI ≈ −(change in V&C rate) × PGI
(Exact if other income is inside PGI and rate applies to that base.)

Operating expenses that are fixed do not fall when vacancy rises; variable expenses may fall. Therefore a higher vacancy rate usually cuts NOI by at least the EGI reduction, and sometimes more if expenses do not decline proportionally.

Worked Example 1 — Straight V&C on PGI

PGI: $600,000
Vacancy & collection: 7%
V&C dollars: $600,000 × 0.07 = $42,000
EGI: $600,000 − $42,000 = $558,000

If OE = $220,000:
NOI = $558,000 − $220,000 = $338,000

Worked Example 2 — Sensitivity of EGI to Vacancy

Same PGI $600,000; OE fixed at $220,000 for simplicity.

V&C rateV&C $EGINOI
5%$30,000$570,000$350,000
7%$42,000$558,000$338,000
10%$60,000$540,000$320,000

Moving from 5% to 10% vacancy destroys $30,000 of NOI here—same as the extra V&C—because OE was held fixed. At a 8% cap rate, that is $375,000 of value ($30,000 ÷ 0.08).

Worked Example 3 — Vacancy on Rent Only; Other Income Separate

Some statements apply vacancy only to rental PGI, not to certain other income:

LineAmount
Rental PGI$500,000
Vacancy & collection 6% on rent−$30,000
Effective rental income$470,000
Other income (laundry, assumed durable)$12,000
EGI$482,000

If the stem applies 6% to total PGI including laundry, other income is also haircut—follow the stem.

Worked Example 4 — Subject vs Market Stabilization

PGI at market rents: $800,000
Current subject vacancy: 12% (lease-up after renovation; 4 months left to stabilize)
Market stabilized vacancy: 6%
Assignment: market value by direct capitalization of stabilized NOI

Stabilized V&C = 6% × $800,000 = $48,000
Stabilized EGI = $752,000

Using 12% would understate stabilized EGI by another $48,000 and is wrong for stabilized direct cap unless the stem asks for a non-stabilized current year. (Lease-up risk might still show up in a higher cap rate or a separate DCF—Chapter 13.)

Worked Example 5 — Physical Units to Dollar Vacancy

100-unit project; average market rent $1,250/month
PGI = 100 × $1,250 × 12 = $1,500,000
Typical vacant units (stabilized): 5 units
Physical vacancy = 5%
Plus collection loss 1% of PGI = $15,000

Vacancy dollars ≈ 0.05 × $1,500,000 = $75,000
Total V&C = $75,000 + $15,000 = $90,000 (6% combined)
EGI = $1,500,000 − $90,000 = $1,410,000

Occupancy Analysis Evidence (What Supports the Rate)

Exam stems may cite:

  • Competitive property vacancy surveys
  • Broker or management interviews
  • Historical subject vacancy (normalized)
  • Absorption and new supply pipeline
  • Seasonality (resorts, student housing)

Student housing / hospitality may show seasonal occupancy; stabilization might use an annual average occupancy, not peak August or trough December alone.

Link to Reimbursements and Expense Gross-Up

At low occupancy, expense reimbursements may fall if based on occupied SF, while some fixed expenses continue. Stabilized statements often assume:

  • Stabilized occupancy for rent
  • Stabilized recovery ratios for CAM/taxes
  • Expenses at levels consistent with that occupancy (or grossed-up per lease terms)

Inconsistency—full reimbursements with 25% vacancy—can be an exam red flag in reconstruction problems.

Common Exam Traps — Occupancy/Vacancy

  • Using 100% occupancy forever because the property is full this month
  • Confusing physical vacancy with economic vacancy when concessions exist
  • Applying vacancy after expenses (wrong order—V&C comes from PGI to get EGI, then OE)
  • Double-counting: reducing unit count in PGI and applying a vacancy rate
  • Applying a retail market vacancy to a long-term single-tenant NNN without reading the lease risk (credit/void risk may appear as a rate or vacancy substitute—stem-specific)
  • Treating lease-up vacancy as stabilized for a new project in a direct cap problem without adjustment

Formula Card

  1. Occupancy % ≈ occupied units ÷ total units
  2. Vacancy % ≈ 1 − occupancy % (physical)
  3. V&C $ = PGI × vacancy & collection rate
  4. EGI = PGI − V&C $ (+ other income if not in PGI)
  5. Stabilized inputs for direct cap unless the problem is explicitly current/year-one only

Bridge

You can now move from rent and reimbursement potential to EGI. Section 12.3 classifies operating expenses—fixed, variable, and replacement allowances—and identifies items that are not operating expenses. Section 12.4 assembles the full reconstructed operating statement and drills the exam’s favorite arithmetic path to NOI.

Test Your Knowledge

Potential gross income is $750,000. The appraiser applies a combined vacancy and collection loss of 8%. What is effective gross income?

A
B
C
D
Test Your Knowledge

A renovated apartment property is currently 80% occupied during lease-up. Comparable seasoned properties in the same market typically run 5% vacancy. For a direct capitalization analysis of stabilized market value, which vacancy assumption is most appropriate?

A
B
C
D