5.4 Restorative Practices & Positive Behavior Support

Key Takeaways

  • Restorative justice fundamentally transforms school discipline by replacing retributive accountability (rule breaking -> blame -> exclusion) with relational accountability (identifying harm -> obligations -> active community repair).

  • The Social Discipline Window holds that the best behavioral outcomes come from the 'WITH' quadrant (Restorative: high control + high support), in contrast to 'TO' (Punitive/Authoritarian), 'FOR' (Permissive), or 'NOT' (Neglectful).

  • Restorative practices exist on an explicit continuum ranging from informal universal tools (affective statements, restorative questions) to structured group dialogues (proactive and responsive circles) and formal Tier 3 restorative conferences.

  • Schoolwide PBIS and Restorative Practices are complementary frameworks within MTSS: PBIS provides behavioral predictability and explicit expectations, while Restorative Practices provide relational depth and equitable conflict resolution.

  • Trauma-informed behavior support reframes chronic behavioral challenges from willful defiance to autonomic nervous system dysregulation, prioritizing neurobiological 'felt safety' and adult co-regulation over punitive exclusionary discipline.

Last updated: September 2026

Restorative Practices & Positive Behavior Support

Contemporary school psychology has undergone a paradigm shift away from exclusionary, zero-tolerance disciplinary models toward multi-tiered, restorative, and trauma-informed behavioral systems (NASP Practice Model Domains 2, 7, & 8). Decades of empirical research demonstrate that traditional punitive discipline—such as out-of-school suspensions, expulsions, and corporal punishment—fails to deter problem behavior, disproportionately harms minoritized youth and students with disabilities, and actively fuels the school-to-prison pipeline. In response, school psychologists lead the integration of Restorative Practices with Schoolwide Positive Behavioral Interventions and Supports (PBIS) to create equitable, predictable, and relationally supportive educational communities.


Restorative Justice vs. Retributive Discipline

Restorative justice is an educational and philosophical framework rooted in indigenous traditions that views misconduct not primarily as a violation of institutional rules, but as an injury to interpersonal relationships and community trust. Rather than asking how to punish the offender, restorative justice asks how to heal the harm and restore community balance.

                 Two Disciplinary Paradigms Compared

       Retributive Discipline                    Restorative Justice
  ┌──────────────────────────────┐          ┌──────────────────────────────┐
  │ • What rule was broken?      │          │ • Who was harmed?            │
  │ • Who broke it?              │    VS    │ • What are their needs?      │
  │ • What punishment is         │          │ • Whose obligation is it to  │
  │   deserved?                  │          │   repair the harm?           │
  └──────────────┬───────────────┘          └──────────────┬───────────────┘
                 ▼                                         ▼
       Exclusion & Alienation                     Healing & Reintegration
       (Zero-Tolerance, OSS)                      (Circles, Agreements)

Analytical Comparison: Retributive vs. Restorative Paradigms

Disciplinary DimensionRetributive / Punitive ModelRestorative Justice Model
Core FocusFocuses on the rule violation and establishing guilt.Focuses on the interpersonal harm caused and repairing relationships.
Primary Questions"What rule was broken? Who did it? What punishment do they deserve?""What happened? Who was impacted? What needs to be done to make things right?"
Accountability DefinedPassive accountability: The offender passively absorbs a punishment (e.g., sitting at home on suspension).Active accountability: The offender actively confronts the impact of their actions, takes direct responsibility, and completes tangible restitution.
Role of the VictimPeripheral or ignored: The state/school is the victim; the actual harmed individual has no voice in the outcome.Central: The harmed party's voice, safety, emotional needs, and desired repairs drive the resolution.
Community RoleBystanders or represented by punitive administrators.Active participants: Community members create a circle of support and hold both parties accountable.
Long-Term ImpactBreeds resentment, social stigma, academic regression, and high recidivism rates.Fosters empathy, social-emotional competence, relational repair, and reintegration into the school community.

The Social Discipline Window

Developed by Paul McCold and Ted Wachtel (International Institute for Restorative Practices, IIRP), the Social Discipline Window conceptualizes behavioral leadership across two independent, fundamental dimensions:

  1. Control: The establishment of high expectations, clear boundaries, firm limit-setting, and accountability.
  2. Support: The provision of emotional warmth, active listening, nurturing, scaffolding, and relational empathy.
                         The Social Discipline Window

                HIGH
                 ▲
                 │     TO (Punitive)        │       WITH (Restorative)
                 │  • Authoritarian         │    • Authoritative
                 │  • Retributive / Coercive│    • High Accountability
                 │  • Stigmatizing          │    • High Relational Support
     CONTROL     │  "Doing things TO"       │    "Doing things WITH"
    (Boundaries) ├──────────────────────────┼──────────────────────────
                 │     NOT (Neglectful)     │       FOR (Permissive)
                 │  • Indifferent           │    • Paternalistic
                 │  • Apathetic             │    • Excusing Misconduct
                 │  • Giving up             │    • Rescuing from Consequences
                 │  "Doing NOTHING"         │    "Doing things FOR"
                 │                          │
                 └──────────────────────────┴──────────────────────────►
                LOW                         SUPPORT                    HIGH
                                         (Nurturance / Care)

The Four Leadership Quadrants

  1. High Control + Low Support = TO (Punitive / Authoritarian): School personnel manage behavior through rigid rules, coercion, and aggressive punishment. Students are treated as objects to be controlled ("I am doing this to you"). Breeds rebellion, deceit, and adversarial climates.
  2. Low Control + Low Support = NOT (Neglectful / Indifferent): Personnel are apathetic, disengaged, and fail to provide either standards or emotional care ("I am doing nothing"). Leads to chaotic, unsafe school environments.
  3. Low Control + High Support = FOR (Permissive / Paternalistic): Personnel excuse chronic misbehavior, rationalize defiance, and rescue students from natural consequences ("I will do this for you"). Deprives students of developing accountability and self-regulation.
  4. High Control + High Support = WITH (Restorative / Authoritative): Personnel maintain rigorous, non-negotiable expectations while simultaneously providing immense emotional scaffolding and personal warmth ("I will work with you"). This is the restorative sweet spot. Misconduct is directly confronted and held accountable, but within a framework of unconditional human dignity and relational connection.

The Continuum of Restorative Practices

Restorative practices do not consist exclusively of formal crisis circles. They exist on an explicit continuum that progresses from proactive, informal daily communication to intensive, formal Tier 3 interventions.

                 Continuum of Restorative Practices (IIRP)

  INFORMAL ──────────────────────────────────────────────────────────► FORMAL
  ┌──────────────┬──────────────┬──────────────┬──────────────┬──────────────┐
  │  Affective   │ Restorative  │  Impromptu   │  Proactive   │    Formal    │
  │  Statements  │  Questions   │    Chats     │  & Responsive│ Restorative  │
  │  ("I feel")  │ (Reflection) │  (Hallway)   │   Circles    │  Conferences │
  └──────────────┴──────────────┴──────────────┴──────────────┴──────────────┘
  Tier 1 Universal (80-90%)                      Tier 2 (10-15%) Tier 3 (1-5%)

1. Affective Statements

Affective statements are brief, authentic personal statements made by educators expressing their human feelings in response to specific positive or negative student actions. They transform mechanical commands into humanizing feedback.

  • Mechanical / Coercive: "Tyler, stop talking and open your book right now!"
  • Affective Statement: "Tyler, I feel frustrated and worried when people talk while I'm giving instructions, because I want to ensure everyone has the tools to succeed today."
  • Psychological Impact: Humanizes the educator, models emotional literacy, and teaches students that their actions impact others' emotional well-being without triggering defensiveness.

2. Restorative Questions

When an incident of harm occurs, educators replace interrogative, blame-inducing questions ("Why did you do that?") with standardized, non-defensive Restorative Question Sets:

Phase of InquiryQuestions for the Person Who Caused HarmQuestions for the Person Harmed
1. Reflection on Event• What happened? What were you thinking at the time?• What did you think when you realized what happened?
2. Examining Impact• What have you thought about since? Who has been affected by what you did, and in what way?• What impact has this incident had on you and others? What has been the hardest thing for you?
3. Repairing Harm• What do you think you need to do to make things right? What can you do to ensure this doesn't happen again?• What do you think needs to happen to make things right? What would help you feel safe?

3. Impromptu Restorative Chats

Brief, 3- to 5-minute semi-structured conversations conducted by a teacher, counselor, or school psychologist in the hallway or classroom immediately following minor peer friction. Using restorative questions, the facilitator guides both students to articulate their feelings, acknowledge impact, and agree on an immediate mutual repair.

4. Proactive & Community-Building Circles (Tier 1)

Conducted regularly in homerooms or academic classrooms (e.g., morning meetings). Students and teachers sit in an unbroken physical circle using a designated talking piece and shared circle norms. Used to establish core classroom values, discuss current events, build social capital, and foster mutual empathy before conflicts arise.

5. Responsive / Problem-Solving Circles (Tier 2)

Convened when a specific classroom-level disturbance, micro-aggression, or recurring interpersonal friction impacts a group of students. The facilitator guides participants to discuss how the incident affected classroom safety and collectively design shared solutions.

6. Formal Restorative Conferences (Tier 3)

A formal, highly structured conference facilitated by a trained restorative practitioner to resolve serious disciplinary incidents (e.g., severe physical assaults, significant theft, hate speech, bullying). The conference brings together the person who caused harm, the person harmed, their families, and community supporters. Following a rigid script, all participants share their experiences, culminating in the drafting and signing of a written Restorative Agreement that specifies concrete restitution, community service, counseling, and academic support.


Schoolwide PBIS Tier Alignment with Restorative Practices

Schoolwide Positive Behavioral Interventions and Supports (PBIS) and Restorative Practices are not competing initiatives; they are functionally synergistic. PBIS provides the behavioral infrastructure, explicit predictability, and data-monitoring framework (e.g., Office Discipline Referrals [ODRs]), while Restorative Practices supply the relational depth, communication protocols, and restorative accountability.

                    Multi-Tiered Integration: PBIS & Restorative Practices

    Tier 3: Intensive (1-5%)
    • PBIS: Individualized FBA/BIP, Wraparound Systems, Crisis Safety Plans
    • Restorative: Formal Restorative Conferences, Re-Entry Circles Post-Discipline

    Tier 2: Targeted (10-15%)
    • PBIS: Check-In/Check-Out (CICO), Social Skills Instructional Groups
    • Restorative: Responsive Problem-Solving Circles, Restorative CICO Mentorship

    Tier 1: Universal (80-90%)
    • PBIS: Explicit 3-5 Behavioral Expectations Matrix, 4:1 Positive Praise Ratio
    • Restorative: Proactive Community Circles, Affective Statements, Restorative Chats

Re-Entry Circles: Dismantling Disciplinary Recidivism

A critical Tier 3 restorative protocol is the Restorative Re-Entry Circle. When a student returns to school following an extended suspension, expulsion, or placement in an alternative setting, traditional schools treat the student as an outcast, which virtually guarantees future disciplinary exclusion. In a restorative re-entry circle, school psychologists assemble the student, parents, administrators, and general educators prior to classroom entry. The circle establishes a welcoming, clean slate, reviews individualized academic/behavioral accommodations, and coordinates mutual support, dramatically reducing disciplinary recidivism.


Trauma-Informed Positive Behavior Support

A critical competency for contemporary school psychologists is understanding the neurobiology of trauma and Adverse Childhood Experiences (ACEs). Chronic exposure to developmental trauma, domestic violence, neglect, or systemic oppression alters brain architecture, creating an over-sensitized amygdala, impaired prefrontal executive functioning, and chronic autonomic hyper-arousal.

Dysregulation vs. Willful Defiance

Traditional punitive discipline labels traumatized students as "malicious," "defiant," or "bad." A trauma-informed behavioral framework fundamentally reframes challenging externalizing behavior:

Core Neurobiological Insight: For students with trauma histories, challenging behavior often is not calculated, willful defiance. It is frequently the outward sign of an autonomic nervous system in survival mode (Fight, Flight, Freeze, or Fawn) attempting to cope with perceived threat or overwhelming stress.

Neurobiological Principles: The Three R's (Dr. Bruce Perry)

Dr. Bruce Perry's Neurosequential Model establishes that educators cannot reason with a dysregulated child. Intervention must follow the sequential hierarchy of brain processing:

                  Perry's Neurosequential Processing Hierarchy

     [3. REASON]   Cortical (Executive Function) ──► "Reflective problem-solving,
                         ▲                             restorative questions, teaching"
                         │
     [2. RELATE]   Limbic (Emotional Attachment)  ──► "Empathy, validation, non-verbal
                         ▲                             attunement, connection"
                         │
     [1. REGULATE] Brainstem (Autonomic Arousal)  ──► "Felt safety, breathing, calm
                                                       voice, physical space"
  1. Regulate (Brainstem): Before any verbal reasoning can occur, the student's nervous system must experience "Felt Safety" (Dr. Karyn Purvis). Adults must lower their voice volume, use warm vocal prosody, step back, and provide regulatory sensory inputs (deep breathing, physical space, hydration).
  2. Relate (Limbic): The educator connects relationally with the student through emotional attunement, validating their distress ("I can see how overwhelming this feels right now").
  3. Reason (Neocortex): Only after the student is fully regulated and emotionally connected can the educator engage the prefrontal cortex in reflective reasoning, restorative questioning, or consequence processing.

Critiques of Zero-Tolerance Policies & The School-to-Prison Pipeline

The Failure of Zero Tolerance

Originating from the federal Gun-Free Schools Act of 1994, zero-tolerance policies mandate predetermined, severe exclusionary punishments (typically out-of-school suspensions or expulsions) for specific infractions, regardless of the context, intent, or developmental history. The American Psychological Association (APA) Zero Tolerance Task Force (2008) reviewed the evidence, and NASP reached similar conclusions:

  • No Deterrent Effect: Zero-tolerance policies do not improve school safety, student behavior, or academic achievement.
  • Adverse Academic & Life Outcomes: Suspension and expulsion are associated with higher odds of grade retention, dropout, and juvenile justice contact (e.g., the Texas Breaking Schools' Rules study, 2011).
  • The School-to-Prison Pipeline: By pushing struggling students out of the protective academic environment into unsupervised community settings, exclusionary discipline funnels vulnerable youth directly into the juvenile and adult criminal legal systems.

Disparate Impact & Discipline Disproportionality

Federal Civil Rights Data Collection (CRDC) consistently demonstrates pervasive, systemic racial and disability disparities in exclusionary discipline:

  • Black students are suspended and expelled at two to four times the rate of their white peers, and research finds the gap is largest for subjective infractions (e.g., "defiance," "disrespect," "insubordination").
  • Students with disabilities (particularly emotional disturbance and ADHD) receive out-of-school suspensions at roughly twice the rate of students without disabilities.
  • NASP Position: NASP calls on school psychologists to audit discipline data, advocate against zero-tolerance policies, and help replace exclusionary discipline with restorative, trauma-informed, multi-tiered positive behavior support.
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The Social Discipline Window & Restorative PBIS Continuum
Test Your Knowledge

A high school administrator believes that the most effective way to eliminate hallway vaping is to impose mandatory 5-day out-of-school suspensions for every infraction, refusing to listen to student explanations or provide counseling supports. According to the Social Discipline Window framework (McCold & Wachtel), in which leadership quadrant is this administrator operating?

A

The WITH quadrant, characterized by high control and high support.

B

The TO quadrant, characterized by high control and low support.

C

The FOR quadrant, characterized by low control and high support.

D

The NOT quadrant, characterized by low control and low support.

Test Your Knowledge

During a physical education class, two eighth-grade students engage in a heated verbal argument that escalates into shoving before being separated. Both students are remorseful, acknowledge their actions, and have no prior history of physical aggression. Which restorative practice along the continuum of interventions is most clinically appropriate to resolve this conflict?

A

An immediate 10-day out-of-school suspension followed by an administrative expulsion hearing under district zero-tolerance guidelines.

B

A formal, multi-party Tier 3 Restorative Conference involving legal representatives, community social workers, and outside law enforcement.

C

A structured Impromptu Restorative Chat facilitated by the counselor or school psychologist using standard restorative questions to acknowledge impact and agree on mutual repair.

D

A unilateral affective lecture delivered publicly to the entire grade level condemning physical violence.

Test Your Knowledge

A third-grade student who has experienced severe early developmental trauma and neglect suddenly knocks over a book cart and cowers under a table when the teacher unexpectedly raises her voice to redirect the class. The teacher demands that the student immediately stand up, apologize, and clean up the books, threatening an office referral for defiance. From a trauma-informed neurobiological framework (Bruce Perry's Neurosequential Model), why is the teacher's intervention ineffective?

A

The student requires immediate positive punishment to suppress the avoidance behavior before it becomes habituated.

B

The student's prefrontal cortex is operating at maximum capacity, allowing them to rationally manipulate the classroom environment.

C

The teacher should have immediately administered a standardized cognitive assessment to evaluate processing speed deficits.

D

The student is experiencing autonomic survival dysregulation (limbic/brainstem freeze-or-flight); the adult must first establish 'felt safety' and emotional regulation before cognitive reasoning or behavioral accountability can occur.

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