4.1 Common Nail Disorders & Conditions

Key Takeaways

  • Onyx is the technical term for the natural nail, an appendage of the skin composed primarily of hard fibrous protein called keratin.
  • Treatable nail disorders can be cosmetically serviced by a licensed nail technician provided no infection, inflammation, or open skin lesions are present.
  • Leukonychia (white spots) is caused by minor trauma to the nail matrix and is not a symptom of calcium or vitamin deficiency.
  • Beau's lines manifest as horizontal depressions running across the nail plate resulting from major systemic illness, high fever, or severe matrix injury.
  • Nail pterygium involves abnormal forward growth of living skin (eponychium or hyponychium) adhering to the nail plate; technicians must never cut or scrape pterygium.
Last updated: August 2026

Common Nail Disorders & Conditions

NYS Learning Standard: As a licensed New York State Nail Specialist, your primary scope of practice includes improving the health and cosmetic appearance of healthy natural nails and servicing non-infectious, treatable nail disorders. You are strictly forbidden by New York State Department of State (NYS DOS) regulations from diagnosing medical conditions or performing nail services on any client exhibiting signs of infection, inflammation, or open sores.


Anatomy of the Natural Nail (Onyx)

Understanding nail disorders begins with a thorough knowledge of the natural nail's underlying anatomy. The technical term for the natural nail is onyx (pronounced ON-iks).

The natural nail is an appendage of the skin and is part of the integumentary system. It is composed primarily of a tough, fibrous protein called keratin—the same protein found in skin and hair, though nail keratin is harder and has a lower water content (typically between 15% and 25% water). A healthy natural nail is firm, flexible, shiny, and slightly pinkish in color, reflecting the vascular bed beneath.

                     ┌──────────────────────────────────────────────┐
                     │          ANATOMY OF THE NATURAL NAIL         │
                     └──────────────────────┬───────────────────────┘
                                            │
        ┌───────────────────────────────────┼───────────────────────────────────┐
        ▼                                   ▼                                   ▼
┌───────────────┐                   ┌───────────────┐                   ┌───────────────┐
│  NAIL MATRIX  │                   │  NAIL PLATE   │                   │   NAIL BED    │
├───────────────┤                   ├───────────────┤                   ├───────────────┤
│ • Growth area │                   │ • Hard keratin│                   │ • Living skin │
│ • Vascular    │                   │ • 100+ layers │                   │ • Nerves/blood│
│ • Forms plate │                   │ • Translucent │                   │ • Guides plate│
└───────────────┘                   └───────────────┘                   └───────────────┘

Essential Anatomical Structures

  • Nail Matrix: The active growth region located beneath the eponychium at the base of the nail. It contains lymph, blood vessels, and nerves that produce hard keratin matrix cells. Matrix damage directly impacts nail plate thickness and growth pattern.
  • Nail Plate: The visible, hard keratin portion resting on the nail bed. It is constructed of approximately 100 layers of dead, flattened skin cells. It extends from the lunula to the free edge.
  • Nail Bed: The living skin layer beneath the nail plate that supports the plate as it grows. It is richly supplied with blood vessels and nerve endings.
  • Cuticle: The dead, colorless tissue adhering tightly to the natural nail plate. Its primary function is to seal the space between the natural nail plate and living skin to prevent pathogens from entering the matrix.
  • Eponychium: The living skin at the base of the natural nail plate covering the matrix area. Unlike the cuticle, the eponychium must never be cut or trimmed by a technician.
  • Hyponychium: The slightly thickened layer of skin lying beneath the free edge of the nail plate, forming a protective barrier that prevents microorganisms from invading the nail bed.
  • Lunula: The visible half-moon shape at the base of the nail plate, reflecting the front part of the matrix.

Differentiating Treatable Disorders vs. Non-Treatable Diseases

A fundamental skill required on the NYS practical and written examinations is distinguishing between treatable cosmetic disorders (which may be serviced with appropriate modifications) and infectious medical diseases (which require mandatory service refusal and physician referral).

CategoryDiagnostic DefinitionSalon Service ProtocolExamples
Treatable Cosmetic DisordersNon-infectious structural changes, cosmetic minor defects, or surface irregularities caused by injury, habit, or mechanical stress without active inflammation.PERMITTED with gentle care, fine abrasives (240+ grit), conditioning treatments, or light enhancement applications.Leukonychia, Beau's lines, Hangnails, Bruised nails, Eggshell nails, Onychorrhexis, Onychophagy.
Non-Treatable Medical DiseasesContagious fungal or bacterial infections, severe inflammatory disorders, open lesions, or weeping tissue surrounding the matrix or nail bed.PROHIBITED (REFUSE SERVICE). Immediately discontinue service, sanitize station, and refer client to a physician.Onychomycosis, Paronychia, Pseudomonas aeruginosa, Tinea pedis, Onychia, Active Onycholysis.

Detailed Study of Treatable Nail Disorders

1. Leukonychia (White Spots or Streaks)

  • Clinical Appearance: Small white spots, flecks, or transverse white bands (leukonychia striata) appearing within the nail plate.
  • Underlying Etiology: Caused by minor physical trauma or injury to the nail matrix (such as hitting the matrix area, aggressive cuticle pushing, or accidental crushing). As matrix cells divide, damaged cells fail to keratinize properly, trapping air pockets between nail layers.
  • Exam Fact: A common myth is that leukonychia is caused by calcium or zinc deficiency. Fact for Exam: Leukonychia is caused solely by matrix trauma and is NOT a symptom of vitamin or mineral deficiency.
  • Salon Protocol: Safe to service. As the nail grows outward (averaging 1/10 inch or 3 mm per month), the white spots shift toward the free edge and eventually disappear upon trimming. Normal polish or enhancements may be applied.

2. Beau's Lines (Transverse Depressions)

  • Clinical Appearance: Visible horizontal furrows or depressions running across the width of the nail plate.
  • Underlying Etiology: Occurs when a severe systemic illness (such as pneumonia, high fever, COVID-19, or uncontrolled diabetes), major surgery, physical trauma, or drug toxicity temporarily slows down or stops matrix cell division. When matrix function resumes, a depression remains in the growing plate.
  • Salon Protocol: Safe to service if no inflammation is present. Gentle filing with a fine-grit buffer (240 grit or higher) smooths the ridges. Ridge-filling base coats or light polish application help disguise the depressions.

3. Hangnails (Agnails)

  • Clinical Appearance: Small splits, tears, or strips of living skin located around the nail plate, most commonly at the lateral nail folds or eponychium.
  • Underlying Etiology: Caused by extreme skin dryness, frequent exposure to harsh chemicals or water, nervous picking/biting, or improper cuticle cutting.
  • Salon Protocol: Safe to service UNLESS the skin is swollen, red, inflamed, or bleeding (which indicates secondary infection).
  • Correct Technique: Apply warm conditioning oil manicures. Use sterile cuticle nippers to clip only the dead hanging skin tag flush with the skin. Never pull, tear, or nip living eponychium tissue.

4. Melanonychia (Dark Pigment Bands)

  • Clinical Appearance: A dark brown or black longitudinal band running from the matrix area to the free edge within the nail plate.
  • Underlying Etiology: Caused by localized hyperpigmentation—increased melanin production by melanocytes within the matrix. Extremely common and normal in dark-skinned individuals.
  • Salon Protocol: If long-standing and uniform across multiple nails, it is safe to service.
  • CRITICAL SAFETY WARNING: If a client presents with a sudden onset, irregular shape, changing color, or pigmentation spreading onto the eponychium (Hutchinson's sign), the technician MUST withhold service and refer the client to a dermatologist, as this can be an early sign of subungual melanoma (skin cancer).

5. Bruised Nails (Subungual Hematoma)

  • Clinical Appearance: Dark maroon, purple, or black blood spots trapped beneath the nail plate.
  • Underlying Etiology: Physical trauma or impact to the nail bed causing localized capillary bleeding. The blood clots under the nail plate and adheres to the inner surface.
  • Salon Protocol: Safe to service gently if the nail plate is intact and the skin is not open or bleeding. Avoid putting heavy pressure on the affected nail. The dried blood mark moves outward with natural nail growth.

6. Eggshell Nails

  • Clinical Appearance: Noticeably thin, paper-white, soft, and exceptionally flexible nail plates that curve over the free edge.
  • Underlying Etiology: Inherited traits, improper diet, internal health disorders, or severe nervous conditions. The nail plate lacks sufficient structural keratin density.
  • Salon Protocol: Requires extreme caution. Use only fine abrasives (240 grit or higher). Do not press down firmly while filing. Apply protective overlays (such as a thin gel or dip coating) to reinforce the weak plate.

7. Onychorrhexis (Longitudinal Ridges & Brittleness)

  • Clinical Appearance: Abnormal brittleness accompanied by a series of vertical/longitudinal ridges running length-wise from matrix to free edge.
  • Underlying Etiology: Matrix injury, aging, severe dehydration, harsh chemical/solvent exposure, or aggressive filing of the nail plate.
  • Salon Protocol: Safe to service. Perform warm oil treatments, hydrate cuticles daily, and smooth ridges lightly with a 240-grit or 400-grit buffer. Avoid harsh acetone removers or coarse files.

8. Onychophagy (Bitten Nails)

  • Clinical Appearance: Severely bitten, short, deformed nail plates with traumatized surrounding skin.
  • Underlying Etiology: Habitual chewing of the nail plate, eponychium, or lateral sidewalls.
  • Salon Protocol: Safe to service once any open wounds or raw skin have fully healed. Applying artificial enhancements (such as acrylics or gels) gives clients a smooth, durable barrier that frequently helps break the nail-biting habit.

9. Nail Pterygium (Forward Skin Growth)

  • Clinical Appearance: Abnormal condition where living skin (eponychium or hyponychium) is stretched forward by the growing nail plate, adhering tightly to the surface.
  • Underlying Etiology: Severe matrix trauma, chemical burns, or chronic skin disorders such as lichen planus.
  • Salon Protocol: NEVER CUT OR SCRAPE PTERYGIUM. Because pterygium consists of living skin containing nerves and blood vessels, attempting to remove it causes painful injury and permanent scarring. Condition the skin with warm oils and buff lightly.

Technical Summary of Treatable Disorders

┌─────────────────┬───────────────────────────────┬──────────────────────────────┐
│ Disorder Name   │ Visual Identification Key     │ Primary Remedial Care        │
├─────────────────┼───────────────────────────────┼──────────────────────────────┤
│ Leukonychia     │ White spots / matrix trauma   │ Outgrows naturally; polish   │
│ Beau's Lines    │ Horizontal furrows            │ Fine buffer (240+); ridge fill│
│ Hangnails       │ Split living skin             │ Oil manicure; clip dead tag  │
│ Melanonychia    │ Dark vertical band            │ Monitor; dermatologist refer │
│ Bruised Nails   │ Purple/black subungual blood  │ Gentle care; no heavy pressure│
│ Eggshell Nails  │ Paper-thin, white, curved     │ 240+ grit only; gel overlay  │
│ Onychorrhexis   │ Vertical ridges & brittleness │ Hot oil manicure; fine buffer│
│ Onychophagy     │ Severely bitten nail plate    │ Enhancements break habit     │
│ Nail Pterygium  │ Living skin stretched forward │ NEVER cut; oil conditioning  │
└─────────────────┴───────────────────────────────┴──────────────────────────────┘
Test Your Knowledge

White spots or streaks appearing on the natural nail plate (leukonychia) are primarily caused by which of the following?

A
B
C
D
Test Your Knowledge

A client presents with distinct horizontal (transverse) depressions running across the width of all ten nail plates. What condition is this and what is its underlying cause?

A
B
C
D
Test Your Knowledge

Which of the following statements accurately describes the proper salon handling of nail pterygium?

A
B
C
D