Free ICF Credentialing Exam (PCC/MCC) Exam Prep

Confidentiality, conflict of interest, dual relationships, scope of practice, distinctions between coaching, therapy, mentoring, consulting and training, risk-of-harm protocols, mandated reporting and lawful disclosure.

Open, curious, flexible, client-centered stance; ongoing reflective practice and supervision; cultural humility; managing the urge to advise; client-as-expert principle.

Overall and session-level contracting, three-way agreements with sponsors, confidentiality scope, re-contracting when topics shift, defining measures of success.

Psychological safety, cultural sensitivity, client autonomy, repair after relational ruptures, holding space for emotion.

Self-management, regulating coach reactions, working with silence, attending to the whole client (verbal, nonverbal, somatic).

Reflection vs interpretation vs advice, summarizing for clarity, noticing nonverbal and language patterns, supporting the client's expression.

Powerful (open, non-leading) questions, reframing without imposing, exploring beliefs and identities, somatic noticing, surfacing patterns.

Co-designing actions, integrating learning, accountability without prescription, acknowledging progress, closing sessions and engagements well.