A coach is meeting a prospective client who is launching a new cafe. They quickly establish rapport and the coach is excited about the engagement. As the conversation ends, the prospective client mentions the cafe's name — and the coach realizes they are an investor in a more established competitor cafe two blocks away. What should the coach do?
Icf Pcc Ethics Cases
Question · Easy
How many main parts make up the 2020 ICF Code of Ethics, and what are they?
Demonstrates Ethical Practice
Flashcard
Mid-session, a coaching client mentions they have been having frequent panic attacks that disrupt sleep and work, and asks the coach to 'help me get over this anxiety.' The coach is not a licensed mental health professional. What is the BEST action?
ICF ___ of Ethics: the document whose fifth and final main part is the Pledge of Ethics.
Ethical practice
Guess the Term
Introduction & Exam Overview
1.1 What the ICF Credentialing Exam Is
Study guide
Cheat sheet
An HR sponsor calls the coach two weeks into an engagement and asks for a verbal summary of 'how the coachee is doing and what they are working on.' The original coaching agreement specified that only attendance and high-level themes (with the client's express consent) would be reported. What is the BEST action?
Question · Medium
Read the clue and guess the term in 6 tries.
Game
How is the Ethical Standards part of the 2020 Code organized, and how many standards are there?
A client opens a session by saying, 'I want to figure out whether to leave my marriage.' The coach has supported the client on career topics for six months. What is the BEST action?
Fifth and final main part of the ICF Code of Ethics, in which a professional commits to upholding ethical obligations.
During a session, a client says, 'My therapist told me to work on assertiveness — that is what I want from coaching.' The coach has not spoken to the therapist. What is the BEST action?
Icf Pcc Establishes Agreements
Name the four ICF Core Values that underpin the Code of Ethics.
A client discloses that they are using their employer-sponsored coaching to plan their resignation, which they have not told their manager about. The sponsor (employer) is paying the coaching fee. What should the coach do?
To direct a client to another support professional when appropriate.
1.2 Format, Timing & Scoring
A coach realizes during a session that they have strong negative feelings about a decision the client is making and notices themselves wanting to argue against it. What is the BEST action?
Icf Pcc Presence
Swap tiles to line up three of the same term.
Term Match
Under the Code of Ethics, when may a coach release confidential client information?
Five minutes into a session, the client falls silent for nearly a minute after the coach's question. What is the BEST coach response?
Coaching mindset as Competency 2 defines it: ___, curious, flexible and client-centered.
Coaching mindset
A new client says in the first session, 'You are the expert — what should I do about this conflict with my boss?' What is the BEST action?
Icf Pcc Coaching Mindset
A coach realizes partway through an engagement that they have a conflict of interest. What does the Code require?
Halfway through an engagement, a client says, 'I want to change what we have been working on. The original goal does not feel relevant anymore.' What is the BEST action?
ICF verb for both getting help from outside sources when necessary and trying to understand the client within their context.
1.3 Eligibility: PCC vs MCC Paths
A client says they want to 'be more confident' as the goal for today. What BEST helps the client define a meaningful session outcome?
Flip two cards at a time to find matching terms.
Term Pairs
What does Demonstrates Ethical Practice require about scope of practice?
Twenty minutes into a session focused on 'preparing for my Q3 review,' the client begins describing in detail a conflict with a peer that does not appear linked to the review. What is the BEST coach action?
Before coaching begins, ICF ethics standards call for an agreement covering the parties' ___, responsibilities, confidentiality and financial arrangements.
Coaching agreements
A client begins the session in tears about a difficult interaction earlier that day. What is the BEST coach response?
Icf Pcc Trust And Safety
What is ICF's definition of the competency Embodies a Coaching Mindset?
Embodies a Coaching Mindset
A client from a culture different from the coach's mentions that decisions in their family are made collectively, and the coach has been asking 'What do YOU want?' What is the BEST coach action?
Competency 3 has coach, client and relevant stakeholders agree on an overall coaching plan and ___.
1.4 ICF Definition of Coaching & Scope
During a session the client says, 'I don't want to talk about my relationship with my dad.' Earlier sessions hinted that this relationship may be relevant to the client's current goal. What is the BEST coach action?
Find five hidden terms in a grid of letters.
Term Search
Who is responsible for the client's choices, and why does that settle so many exam items?
A coaching client mentions in passing that the coach reminds them of their critical mother. The client appears uncomfortable. What is the BEST coach response?
What a coach builds by showing openness, transparency and vulnerability; Competency 4 pairs it with safety.
Mutual respect
A client says, 'I am a perfectionist — I have always been this way.' What BEST evokes awareness?
Icf Pcc Evokes Awareness
Which three ongoing practices does ICF place inside the coaching mindset competency?
Mid-session a client laughs and says, 'I always do this — I sabotage myself right before a big break.' Which is the BEST coach response?
Cultivates Trust and ___: the competency in which coach and client create a supportive environment where the client can share freely.
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