8.3 HPE GreenLake for Backup and Recovery: Architecture, Policies & Ransomware Protection

Key Takeaways

  • HPE GreenLake for Backup and Recovery is a SaaS data protection service in Data Services Cloud Console; HPE runs and updates the backup software.

  • On-premises VMware and SQL Server protection uses two HPE-managed virtual machines: the Data Orchestrator and the Protection Store Gateway.

  • The Protection Store Gateway uses the HPE Catalyst engine to deduplicate, compress and encrypt backups, and it never connects to DSCC directly.

  • Protection policies can keep copies as array snapshots, in an on-premises protection store and in the HPE Cloud Protection Store; AWS protection needs no on-premises components.

  • Dual authorization requires a second administrator to approve deleting a backup or snapshot, and backups can be locked as immutable for a set period.

Last updated: October 2026

HPE GreenLake for Backup and Recovery

Quick Answer: HPE GreenLake for Backup and Recovery is backup as a service, run by HPE in Data Services Cloud Console. It protects VMware, Microsoft SQL Server, AWS workloads and HPE array volumes with global protection policies. On premises it uses two HPE-managed VMs, the Data Orchestrator and the Protection Store Gateway, and it stores copies as array snapshots, in an on-premises protection store and in the HPE Cloud Protection Store. Immutability and dual authorization protect backups from ransomware.

What it protects

WorkloadHow it is protected
VMware virtual machines and datastoresImage-level, application-consistent backups using VMware change tracking, plus array snapshots on HPE arrays
Microsoft SQL Server databases and instancesOn VMs and on physical servers, with transaction-log backup and point-in-time roll-forward for SQL on VMware
AWS EC2 instances and EBS volumesAWS snapshots and/or copies in the HPE Cloud Protection Store
AWS RDSOrchestrated RDS snapshots in the customer's AWS account
AWS EKSProtection of Kubernetes applications running in EKS clusters
HPE array volumesVolume protection groups for volumes created in the block storage service

Architecture

The service itself runs in the GreenLake cloud and is updated by HPE, so there is no backup server or catalog for the customer to patch.

On-premises components (VMware and SQL Server protection)

ComponentRole
Data Orchestrator (DO)VM that connects to vCenter, SQL Server and arrays and is the only on-premises component that talks to DSCC
Protection Store Gateway (PSG)VM that processes backup data, using the HPE Catalyst engine to deduplicate, compress and encrypt it, and that hosts an on-premises protection store on a VMFS datastore from any storage array

Both run a hardened Linux operating system, are deployed and managed by the service, and can be recovered with guided recovery if they are damaged. The PSG never connects to DSCC; its management traffic goes through the Data Orchestrator, and it sends cloud copies over an encrypted link to the Cloud Protection Store. You can deploy several PSGs for more scale. A physical HPE StoreOnce system can also be registered as the on-premises protection store; the service then creates Catalyst and Cloud Bank stores whose names start with hpegreenlake_.

For AWS workloads, no on-premises components are needed.

Where copies live

TierLocationBest for
Array snapshotsOn the HPE array (local or replicated)Fastest recovery from mistakes and corruption
On-premises protection storePSG datastore or a registered StoreOnceFast restores without relying on the array that failed
HPE Cloud Protection StoreObject storage that HPE manages in the public cloudOffsite copy and longer retention

A policy can combine them, for example hourly snapshots kept for a day, nightly on-premises backups kept for 30 days and weekly cloud copies kept for a year. That gives copies on different media and in different places, which is the 3-2-1 idea from Chapter 7.

Protection policies and groups

  • Global protection policies define schedules, retention, immutability and targets once and apply them to on-premises and cloud workloads alike.
  • Protection groups collect assets to protect together. Automatic VMware protection groups can select VMs by VMware tags, so new VMs with the right tag are protected automatically.
  • For array-hosted workloads that the service does not protect at application level, it can still protect the storage volumes with crash-consistent array snapshots and array-optimized backups.

Ransomware defenses

DefenseDetail
ImmutabilityA policy can lock backups for a period during which they cannot be deleted or changed
Dual authorizationDeleting a backup or snapshot needs approval from a second user with the Administrator or Backup and Recovery Administrator role
IsolationThe PSG does not connect to the cloud console; on-premises components run hardened Linux
EncryptionBackup data is encrypted by the PSG before it is written or sent

Relationship to StoreOnce and the arrays

GreenLake for Backup and Recovery uses StoreOnce Catalyst technology inside the PSG and can use StoreOnce appliances as targets. It integrates with HPE arrays for array snapshots and, on the B10000, with volume protection groups. StoreOnce remains the right choice when a customer runs a traditional backup application such as Veeam or Commvault; GreenLake for Backup and Recovery suits customers who want HPE to run the backup software as a service.

Scenario

A manufacturer runs 300 VMware VMs and four SQL Server databases on a B10000, plus web servers on AWS EC2. It deploys a Data Orchestrator and two Protection Store Gateways, tags production VMs "gold" and applies a global policy: array snapshots every hour for 24 hours, an on-premises protection store nightly for 30 days, and weekly copies to the Cloud Protection Store for 12 months with a 30-day immutability lock. EC2 instances use the same policy with AWS snapshots and cloud copies. Dual authorization is enabled, so a stolen administrator password alone cannot delete backups.

Common exam traps

  • "The Protection Store Gateway talks to the cloud console." Only the Data Orchestrator does.
  • "AWS protection needs a gateway VM." It does not.
  • "It is a DR orchestrator." For continuous replication and failover, use GreenLake for Disaster Recovery and Zerto (section 8.4).
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HPE GreenLake for Backup and Recovery architecture
Test Your Knowledge

Which on-premises component of HPE GreenLake for Backup and Recovery deduplicates, compresses and encrypts backup data using the HPE Catalyst engine?

A

The Data Orchestrator virtual machine

B

The vCenter plug-in for HPE storage

C

The Protection Store Gateway virtual machine

D

The HPE Quorum Witness appliance

Test Your Knowledge

Which statement about network communication in HPE GreenLake for Backup and Recovery is correct?

A

Only the Data Orchestrator connects to DSCC; the PSG never does

B

Every on-premises VM connects directly to DSCC over HTTPS

C

Backup data always passes through DSCC before reaching the protection store

D

The service requires inbound connections from the cloud to vCenter

Test Your Knowledge

A customer wants to protect AWS EC2 instances and EBS volumes with HPE GreenLake for Backup and Recovery. Which on-premises components must it deploy?

A

A Data Orchestrator and a Protection Store Gateway

B

A StoreOnce 7700 in the customer's AWS region

C

A Zerto Virtual Manager in each AWS region

D

None

Test Your Knowledge

An attacker steals a backup administrator's password and tries to delete all backups. Which HPE GreenLake for Backup and Recovery feature blocks this on its own?

A

Global protection policies applied to every asset

B

Dual authorization

C

VMware tag-based automatic protection groups

D

Transaction-log backups for SQL Server databases

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