10.3 Transportation Expenses, Towing and the Florida Automobile Joint Underwriting Association

Key Takeaways

  • Transportation expenses coverage reimburses temporary transportation after a covered other-than-collision or collision loss, subject to a daily and aggregate limit, and for a theft loss it begins 48 hours after the theft is reported.
  • Towing and labor coverage pays for labor performed at the place of disablement and does not pay for parts or for repairs made away from the scene.
  • The Florida Automobile Joint Underwriting Association is the state’s residual auto market, providing coverage to applicants unable to obtain it in the voluntary market.
  • FAJUA business is serviced by designated servicing carriers, and rates are set above voluntary market levels so the residual market does not compete with the private market.
Last updated: September 2026

1. Transportation Expenses & Towing Endorsements

Part D Transportation Expenses (Built-In Coverage)

PAP Part D includes automatic coverage for temporary transportation expenses (rental car charges, taxi fares, rideshare fees, or public transit tickets) incurred due to a covered physical damage loss:

  • Coverage Limit: Edition-dependent. The 2005 and earlier ISO editions pay up to $20 per day to a $600 maximum; the 2018 edition raised the built-in limit to $30 per day to a $900 maximum. Read the declarations page before authorizing a rental.
  • Mandatory Waiting Periods:
    • 24-Hour Waiting Period: Applies to losses caused by Collision or Other-Than-Collision perils other than total theft. Coverage begins 24 hours after the vehicle is disabled.
    • 48-Hour Waiting Period: Applies to total theft of your covered auto. Coverage begins 48 hours after the theft is reported to the police and insurer.
  • Coverage Duration: Ends when the covered auto is returned to use, repaired, or when the insurer tenders payment on a total loss settlement.
  • Optional Limits Transportation Expenses Coverage (PP 03 02): Buys higher daily and aggregate limits than whichever edition applies.

Towing and Labor Costs Endorsement

PAP Part D does not automatically cover towing. Insureds can add the Towing and Labor Costs Endorsement, which pays up to a scheduled limit (e.g., $50, $75, or $100 per disablement):

  • Covers towing to a repair facility.
  • Covers roadside labor (jump-starting dead battery, changing flat tire, winching out of mud/sand, emergency lockout).
  • Key Policy Limitation: Labor costs are covered only if the labor is performed at the place of disablement (roadside). Labor performed later at a repair garage is not covered under this endorsement.

2. Florida Automobile Joint Underwriting Association (FAJUA)

Not every Florida driver can qualify for coverage in the standard private voluntary automobile insurance market. Under F.S. § 627.311, the Florida Legislature established the Florida Automobile Joint Underwriting Association (FAJUA) as the state's residual market mechanism of last resort for automobile insurance.

Purpose & Market Role

The FAJUA guarantees that every Florida resident holding a valid driver license, as well as military personnel stationed in the state, can purchase required automobile liability and physical damage insurance even if every private insurance carrier refuses to insure them due to:

  • Multiple at-fault collisions
  • Reckless driving or racing convictions
  • Multiple DUI convictions
  • Suspended or revoked driving records requiring FR-44/SR-22 filings
  • Severe youthful driver risk profiles or lack of prior insurance history

Operational Structure

  • Mandatory Participation: All insurance companies authorized to write motor vehicle liability insurance in Florida must participate in the FAJUA. Insurers share in the operating expenses, underwriting losses, and profits in direct proportion to their market share of voluntary auto insurance written in Florida.
  • Servicing Carriers: The FAJUA designates specific authorized private insurers (known as servicing carriers) to handle policy underwriting, premium billing, customer service, and claims adjusting on behalf of the association.
  • Coverages Available: The FAJUA offers statutory minimum coverages ($10k PIP, $10k PDL, 10/20/10 BIL), enhanced limits up to 100/300/50 for FR-44 compliance, and optional Physical Damage (Collision and OTC subject to strict underwriting age limits and inspection requirements).
  • High-Risk Pricing: Premium rates charged by the FAJUA are substantially higher than voluntary market rates. This actuarial pricing ensures that high-risk drivers fund their own catastrophic losses and incentivizes them to improve their driving records to transition back into the competitive voluntary market.

Summary Comparison: Physical Damage, Total Loss & Residual Markets

Mechanism / CoverageGoverning Authority / RuleKey Operational FeaturePractical Claims Application
Collision CoverageISO PAP Part DImpact with object/vehicle or rolloverSubject to collision deductible; applies to at-fault crashes
OTC (Comprehensive)ISO PAP Part DOpen-peril non-collision (flood, theft, fire, animal)Animal strikes and flood handled under OTC deductible
Windshield GlassF.S. § 627.7288$0 Deductible for windshield repairs/replacementsInsurers cannot apply deductible to front windshield claims
80% Total Loss RuleF.S. § 319.30(Repair Cost + Salvage Value) \ge 80% ACVTotal loss declared; vehicle title surrendered to FLHSMV
Certificate of DestructionF.S. § 319.30Non-rebuildable title brandingVehicle can only be crushed or dismantled for scrap/parts
GAP InsuranceStandalone / EndorsementPays deficit between loan balance and ACV payoutProtects borrower against negative equity on totaled vehicles
Transportation ExpensesPAP Part D (Basic)$20/day, $600 max; 24h/48h waiting periods24h waiting period for collision/OTC; 48h for total theft
FAJUAF.S. § 627.311Florida's residual automobile market of last resortProvides mandatory PIP, PDL, and BIL to uninsurable drivers

3. Reading the Policy Edition Before Quoting a Limit

Transportation expense limits are edition-specific, and quoting the wrong number is a fast way to create a complaint:

PAP editionBuilt-in transportation expense limit
2005 and earlier editions$20 per day, $600 maximum
2018 edition$30 per day, $900 maximum
Either edition with PP 03 02The higher daily and aggregate limits shown in the endorsement schedule

Both editions run the same triggers: the coverage responds only to a loss otherwise payable under Part D, the 24-hour waiting period applies to collision and other-than-collision losses, the 48-hour waiting period applies to theft of the covered auto, and coverage ends when the auto is returned to use or the insurer pays for the total loss. Confirm which edition is on the declarations page before the first rental authorization, and remember that the same Part D coverage also pays loss-of-use charges a rental company is legally entitled to collect from the insured for a non-owned auto.

4. How FAJUA Actually Operates

FAJUA is a statutory association of insurers, not a state agency and not an insurer in the ordinary sense. Every insurer authorized to write automobile liability insurance in Florida is required to participate, and each participating company shares the association's premiums, losses and expenses in proportion to its voluntary market share. Servicing carriers appointed by the association issue the policies and handle the claims under the association's plan of operation.

Three practical points an adjuster should carry into a FAJUA file:

  • Coverage is statutory, not generous. The association writes the coverages Florida law requires — personal injury protection and property damage liability, with bodily injury liability and physical damage available — rather than the broad packages of the voluntary market.
  • Rates are higher by design. FAJUA premiums are set to be non-competitive so that drivers return to the voluntary market as their records improve; the association is a place of last resort, not a discount market.
  • The claim is adjusted like any other Florida auto claim. The prompt-pay rules, the 14-day PIP rule, the demand letter procedure and the unfair claim settlement practices statute all apply in full.

Florida runs three residual market mechanisms, and the exam expects the candidate to keep them apart: FAJUA for automobile, Citizens Property Insurance Corporation for property, and the Florida Workers' Compensation Joint Underwriting Association for workers' compensation.

Test Your Knowledge

A Florida driver with multiple at-fault accidents and reckless driving convictions is unable to purchase automobile liability insurance from any private insurer in the voluntary market. Under F.S. § 627.311, which residual market mechanism provides access to mandatory auto liability coverage for this high-risk driver?

A
B
C
D
Test Your Knowledge

An insured's car is stolen on a Monday and the theft is reported to the police and the insurer the same day. The Personal Auto Policy provides transportation expenses of $20 per day up to $600. When do transportation expense benefits begin?

A
B
C
D
Test Your Knowledge

Which applicant is eligible for automobile insurance through the Florida Automobile Joint Underwriting Association?

A
B
C
D