Exam Domains & Study Strategy

Key Takeaways

  • Core 1 (220-1201) weights Hardware at 25% and Hardware & Network Troubleshooting at 28%, so together they are over half the exam and deserve the most study time.
  • Core 2 (220-1202) splits weight across Operating Systems (28%), Security (28%), Software Troubleshooting (23%), and Operational Procedures (21%).
  • Each exam mixes multiple-choice, drag-and-drop, and performance-based questions (PBQs); PBQs are scenario simulations and usually appear first.
  • Read every CompTIA question for qualifiers like BEST, MOST likely, and FIRST - these change the correct answer even when several options are technically valid.
  • Hands-on practice with real hardware, virtual machines, and command-line tools beats rote memorization because the exam tests applied troubleshooting.
Last updated: June 2026

Core 1 (220-1201) Domain Breakdown

Core 1 has five domains. The V15 weights shifted slightly from the retired version - networking grew, mobile shrank - so study from current numbers:

DomainWeightWhat it covers
1.0 Mobile Devices13%Laptop hardware, display types, accessories, cellular/Bluetooth connectivity
2.0 Networking23%TCP/IP, common ports/protocols, Wi-Fi standards (Wi-Fi 6/6E/7), SOHO and network hardware
3.0 Hardware25%Cables, connectors, RAM types, storage (NVMe/SATA), motherboards, CPUs, power, printers
4.0 Virtualization & Cloud11%Hypervisors, VMs, cloud models (IaaS/PaaS/SaaS), shared resources
5.0 Hardware & Network Troubleshooting28%Systematic diagnosis of hardware, network, mobile, and printer faults

Core 1 study priority

Troubleshooting (28%) and Hardware (25%) together are 53% of Core 1 - spend over half your time there. Networking (23%) is next, then Mobile (13%) and Virtualization/Cloud (11%). Memorize the common ports: 80 (HTTP), 443 (HTTPS), 22 (SSH), 3389 (RDP), 53 (DNS), 25/587 (SMTP), 143 (IMAP), 445 (SMB).

Core 2 (220-1202) Domain Breakdown

DomainWeightWhat it covers
1.0 Operating Systems28%Windows editions/tools, macOS, Linux, command line, file systems (NTFS/exFAT/APFS/ext4)
2.0 Security28%Malware, social engineering, authentication/MFA, encryption, wireless and physical security
3.0 Software Troubleshooting23%OS boot failures, app crashes, browser issues, mobile-OS and security symptoms
4.0 Operational Procedures21%Documentation, change management, backup, safety/ESD, scripting basics, professionalism

Core 2 study priority

Operating Systems and Security are tied at 28% and dominate the exam. Operational Procedures (21%) is the most under-studied domain - it covers easy points on ticketing, MSDS/safety, and the difference between full, incremental, and differential backups. Software Troubleshooting (23%) overlaps heavily with the OS domain.

The Three Question Formats

  1. Multiple-choice - one correct answer, or "Choose TWO/THREE." Read the count carefully; selecting one on a Choose-two question scores zero.
  2. Drag-and-drop - match ports to protocols, order steps, or categorize components.
  3. Performance-based questions (PBQs) - simulated environments where you complete a task: partition a drive in Disk Management, configure a SOHO router, set NTFS permissions, or run a ping/ipconfig sequence. PBQs usually appear first and are heavily weighted.

Pro tip: If a PBQ stalls you, flag it and move on to multiple-choice. Banking the quick points first protects your time; return to PBQs at the end.

CompTIA's Six-Step Troubleshooting Methodology

The exam tests this exact order, and PBQs and "FIRST/NEXT" questions hinge on it:

  1. Identify the problem - gather information, question the user, back up before changes.
  2. Establish a theory of probable cause (question the obvious).
  3. Test the theory to determine cause; if it fails, form a new theory or escalate.
  4. Establish a plan of action and implement the solution.
  5. Verify full system functionality and apply preventive measures.
  6. Document findings, actions, and outcomes.

Trap: When a question asks what to do FIRST, the answer is almost always step 1 (identify / question the user / back up data) - not the technical fix. "Replace the RAM" is a step-4 action.

Recommended 8-Week Study Plan (per exam)

WeekCore 1 (220-1201)Core 2 (220-1202)
1Mobile devicesWindows OS, editions & tools
2Networking: TCP/IP, portsmacOS & Linux, command line
3Networking: Wi-Fi & SOHOMobile OS & app/MDM management
4Hardware: cables, printersSecurity fundamentals & MFA
5Hardware: CPU/RAM/storageThreats, malware, social engineering
6Virtualization & cloudSoftware troubleshooting
7Troubleshooting methodology + labsOperational procedures & scripting
8Full practice exams, review weak areasFull practice exams, review weak areas

Exam-Day Tips

  • Arrive/log in early (15 minutes before start).
  • Flag PBQs, do multiple-choice, then return.
  • Watch qualifiers: BEST, MOST likely, FIRST, NEXT.
  • Eliminate to two options when unsure - 50% beats guessing blind.
  • Pace: ~1 minute per item, never more than 2 on one question.
  • Trust consistent practice-exam scores (aim for 85%+ before booking).

High-Yield Facts to Memorize Cold

These appear repeatedly and are pure recall - bank the points:

TopicMust-know facts
Ports80 HTTP, 443 HTTPS, 22 SSH, 23 Telnet, 25/587 SMTP, 53 DNS, 67/68 DHCP, 110 POP3, 143 IMAP, 161 SNMP, 389 LDAP, 3389 RDP, 445 SMB
RAMDDR4 vs DDR5, SODIMM (laptop) vs DIMM (desktop), ECC vs non-ECC
StorageNVMe (PCIe, fastest), SATA SSD, HDD RPM; M.2 vs 2.5" form factors
File systemsNTFS (Windows), exFAT (cross-platform/large flash), FAT32 (legacy), APFS (macOS), ext4 (Linux)
BackupsFull (everything), Incremental (since last backup), Differential (since last full); 3-2-1 rule
Wi-FiWi-Fi 5 (802.11ac, 5 GHz), Wi-Fi 6/6E (802.11ax), Wi-Fi 7 (802.11be); WPA3 is current

How the Two Sections Connect

Core 1 troubleshooting (28%) and Core 2 software troubleshooting (23%) both rest on the same six-step methodology above, so learning it once pays off on both exams. Likewise the Networking domain (Core 1) feeds the Security domain (Core 2): you cannot reason about firewalls, VPNs, or port-based attacks without knowing the ports table. Study the methodology and ports early - they are the connective tissue of the whole certification and reappear inside PBQs.

Test Your Knowledge

On the V15 Core 1 (220-1201) exam, which domain carries the largest weight?

A
B
C
D
Test Your Knowledge

A user reports their laptop will not power on. According to CompTIA's troubleshooting methodology, what should the technician do FIRST?

A
B
C
D
Test Your Knowledge

Which two domains are tied for the highest weight on the V15 Core 2 (220-1202) exam?

A
B
C
D
Test Your KnowledgeOrdering

Arrange the Core 1 (220-1201) domains from highest exam weight to lowest:

Arrange the items in the correct order

1
Mobile Devices (13%)
2
Hardware & Network Troubleshooting (28%)
3
Networking (23%)
4
Hardware (25%)
5
Virtualization & Cloud (11%)