Exam Domains & Study Strategy
Key Takeaways
- Core 1 (220-1201) weights Hardware at 25% and Hardware & Network Troubleshooting at 28%, so together they are over half the exam and deserve the most study time.
- Core 2 (220-1202) splits weight across Operating Systems (28%), Security (28%), Software Troubleshooting (23%), and Operational Procedures (21%).
- Each exam mixes multiple-choice, drag-and-drop, and performance-based questions (PBQs); PBQs are scenario simulations and usually appear first.
- Read every CompTIA question for qualifiers like BEST, MOST likely, and FIRST - these change the correct answer even when several options are technically valid.
- Hands-on practice with real hardware, virtual machines, and command-line tools beats rote memorization because the exam tests applied troubleshooting.
Core 1 (220-1201) Domain Breakdown
Core 1 has five domains. The V15 weights shifted slightly from the retired version - networking grew, mobile shrank - so study from current numbers:
| Domain | Weight | What it covers |
|---|---|---|
| 1.0 Mobile Devices | 13% | Laptop hardware, display types, accessories, cellular/Bluetooth connectivity |
| 2.0 Networking | 23% | TCP/IP, common ports/protocols, Wi-Fi standards (Wi-Fi 6/6E/7), SOHO and network hardware |
| 3.0 Hardware | 25% | Cables, connectors, RAM types, storage (NVMe/SATA), motherboards, CPUs, power, printers |
| 4.0 Virtualization & Cloud | 11% | Hypervisors, VMs, cloud models (IaaS/PaaS/SaaS), shared resources |
| 5.0 Hardware & Network Troubleshooting | 28% | Systematic diagnosis of hardware, network, mobile, and printer faults |
Core 1 study priority
Troubleshooting (28%) and Hardware (25%) together are 53% of Core 1 - spend over half your time there. Networking (23%) is next, then Mobile (13%) and Virtualization/Cloud (11%). Memorize the common ports: 80 (HTTP), 443 (HTTPS), 22 (SSH), 3389 (RDP), 53 (DNS), 25/587 (SMTP), 143 (IMAP), 445 (SMB).
Core 2 (220-1202) Domain Breakdown
| Domain | Weight | What it covers |
|---|---|---|
| 1.0 Operating Systems | 28% | Windows editions/tools, macOS, Linux, command line, file systems (NTFS/exFAT/APFS/ext4) |
| 2.0 Security | 28% | Malware, social engineering, authentication/MFA, encryption, wireless and physical security |
| 3.0 Software Troubleshooting | 23% | OS boot failures, app crashes, browser issues, mobile-OS and security symptoms |
| 4.0 Operational Procedures | 21% | Documentation, change management, backup, safety/ESD, scripting basics, professionalism |
Core 2 study priority
Operating Systems and Security are tied at 28% and dominate the exam. Operational Procedures (21%) is the most under-studied domain - it covers easy points on ticketing, MSDS/safety, and the difference between full, incremental, and differential backups. Software Troubleshooting (23%) overlaps heavily with the OS domain.
The Three Question Formats
- Multiple-choice - one correct answer, or "Choose TWO/THREE." Read the count carefully; selecting one on a Choose-two question scores zero.
- Drag-and-drop - match ports to protocols, order steps, or categorize components.
- Performance-based questions (PBQs) - simulated environments where you complete a task: partition a drive in Disk Management, configure a SOHO router, set NTFS permissions, or run a
ping/ipconfigsequence. PBQs usually appear first and are heavily weighted.
Pro tip: If a PBQ stalls you, flag it and move on to multiple-choice. Banking the quick points first protects your time; return to PBQs at the end.
CompTIA's Six-Step Troubleshooting Methodology
The exam tests this exact order, and PBQs and "FIRST/NEXT" questions hinge on it:
- Identify the problem - gather information, question the user, back up before changes.
- Establish a theory of probable cause (question the obvious).
- Test the theory to determine cause; if it fails, form a new theory or escalate.
- Establish a plan of action and implement the solution.
- Verify full system functionality and apply preventive measures.
- Document findings, actions, and outcomes.
Trap: When a question asks what to do FIRST, the answer is almost always step 1 (identify / question the user / back up data) - not the technical fix. "Replace the RAM" is a step-4 action.
Recommended 8-Week Study Plan (per exam)
| Week | Core 1 (220-1201) | Core 2 (220-1202) |
|---|---|---|
| 1 | Mobile devices | Windows OS, editions & tools |
| 2 | Networking: TCP/IP, ports | macOS & Linux, command line |
| 3 | Networking: Wi-Fi & SOHO | Mobile OS & app/MDM management |
| 4 | Hardware: cables, printers | Security fundamentals & MFA |
| 5 | Hardware: CPU/RAM/storage | Threats, malware, social engineering |
| 6 | Virtualization & cloud | Software troubleshooting |
| 7 | Troubleshooting methodology + labs | Operational procedures & scripting |
| 8 | Full practice exams, review weak areas | Full practice exams, review weak areas |
Exam-Day Tips
- Arrive/log in early (15 minutes before start).
- Flag PBQs, do multiple-choice, then return.
- Watch qualifiers: BEST, MOST likely, FIRST, NEXT.
- Eliminate to two options when unsure - 50% beats guessing blind.
- Pace: ~1 minute per item, never more than 2 on one question.
- Trust consistent practice-exam scores (aim for 85%+ before booking).
High-Yield Facts to Memorize Cold
These appear repeatedly and are pure recall - bank the points:
| Topic | Must-know facts |
|---|---|
| Ports | 80 HTTP, 443 HTTPS, 22 SSH, 23 Telnet, 25/587 SMTP, 53 DNS, 67/68 DHCP, 110 POP3, 143 IMAP, 161 SNMP, 389 LDAP, 3389 RDP, 445 SMB |
| RAM | DDR4 vs DDR5, SODIMM (laptop) vs DIMM (desktop), ECC vs non-ECC |
| Storage | NVMe (PCIe, fastest), SATA SSD, HDD RPM; M.2 vs 2.5" form factors |
| File systems | NTFS (Windows), exFAT (cross-platform/large flash), FAT32 (legacy), APFS (macOS), ext4 (Linux) |
| Backups | Full (everything), Incremental (since last backup), Differential (since last full); 3-2-1 rule |
| Wi-Fi | Wi-Fi 5 (802.11ac, 5 GHz), Wi-Fi 6/6E (802.11ax), Wi-Fi 7 (802.11be); WPA3 is current |
How the Two Sections Connect
Core 1 troubleshooting (28%) and Core 2 software troubleshooting (23%) both rest on the same six-step methodology above, so learning it once pays off on both exams. Likewise the Networking domain (Core 1) feeds the Security domain (Core 2): you cannot reason about firewalls, VPNs, or port-based attacks without knowing the ports table. Study the methodology and ports early - they are the connective tissue of the whole certification and reappear inside PBQs.
On the V15 Core 1 (220-1201) exam, which domain carries the largest weight?
A user reports their laptop will not power on. According to CompTIA's troubleshooting methodology, what should the technician do FIRST?
Which two domains are tied for the highest weight on the V15 Core 2 (220-1202) exam?
Arrange the Core 1 (220-1201) domains from highest exam weight to lowest:
Arrange the items in the correct order