100+ Free Salesforce Experience Cloud Consultant Practice Questions

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Question 1

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What was the Salesforce product 'Experience Cloud' previously called before its rebrand?

Customer Portals

Communities

Force.com Sites

Lightning Out

to track

2026 Statistics

Key Facts: Salesforce Experience Cloud Consultant Exam

65%

Passing Score

Salesforce

60 + up to 5

Scored + Unscored Questions

Salesforce

105 min

Exam Duration

Salesforce

$200

Exam Fee

Salesforce

Admin

Recommended Prerequisite

Salesforce

Annual modules

Maintenance

Trailhead

The Salesforce Certified Experience Cloud Consultant exam includes 60 scored multiple-choice or multiple-select questions plus up to 5 unscored items, with 105 minutes to finish and a 65% passing score. Trailhead lists Salesforce Certified Administrator as the recommended prerequisite. The current Trailhead prep blueprint weights Personalization, Customization, and Standard Setup at 26%, Sharing/Visibility/Licensing at 18%, Setup and Administration at 17%, and Templates and Themes at 14%.

Sample Salesforce Experience Cloud Consultant Practice Questions

Try these sample questions to test your Salesforce Experience Cloud Consultant exam readiness. Each question includes a detailed explanation. Start the interactive quiz above for the full 100+ question experience with AI tutoring.

1What was the Salesforce product 'Experience Cloud' previously called before its rebrand?

A.Customer Portals

B.Communities

C.Force.com Sites

D.Lightning Out

Explanation: Experience Cloud is the rebranded name for what Salesforce previously called Communities. The underlying license types (Customer Community, Partner Community, etc.) and Experience Builder share lineage with the legacy Communities product, but the credential and documentation now use 'Experience Cloud' and 'sites.'

2A B2B company wants to give resellers shared access to leads, opportunities, and registered deals tied to their account. Which Experience Cloud use case best fits this need?

A.Public Help Center

B.Partner portal with channel sales

C.Internal employee intranet

D.Headless commerce storefront

Explanation: A Partner portal built on Experience Cloud (often using the Partner Central template) supports channel sales: deal registration, lead distribution, account-based collaboration, and shared access to opportunities for resellers. Customer Community Plus does not include the partner-specific objects out of the box.

3Where do administrators enable Digital Experiences (Experience Cloud) for the first time in an org?

A.Setup > Profiles > Enable Experiences

B.Setup > Digital Experiences > Settings > Enable Digital Experiences

C.Experience Builder > New Site > Enable

D.AppExchange > Install Experience Cloud

Explanation: Experience Cloud is turned on under Setup > Digital Experiences > Settings, where the admin enables Digital Experiences and chooses a unique domain prefix for all sites in the org. Until this is enabled, the Experiences node and Experience Builder are unavailable.

4Which statement about the maximum number of Experience Cloud sites in an org is MOST accurate per Salesforce limits?

A.A maximum of 5 sites per org regardless of edition

B.Up to 100 sites per org, including inactive sites

C.Only one Experience Cloud site is allowed per production org

D.Unlimited active sites in any edition

Explanation: Salesforce limits orgs to up to 100 Experience Cloud sites total, including active, inactive, and preview sites. Active site counts and member limits also depend on edition and licenses purchased. Knowing the cap matters for consolidation versus net-new site decisions.

5A consultant must explain the difference between an Experience Cloud 'site' and an 'Experience Cloud workspace.' Which description is MOST accurate?

A.A site is a workspace - the terms are interchangeable

B.A site is the externally accessible experience; the workspace is the admin home for managing that site (administration, builder, moderation, dashboards)

C.A workspace is the public URL; the site is the internal preview

D.A workspace is a separate Salesforce org used for staging the site

Explanation: An Experience Cloud site is the live, externally accessible experience. The Experience Workspace is the administrative home an admin or community manager opens to access Builder, Administration, Moderation, Dashboards, Recommendations, and other management tools for that site.

6An admin enables Digital Experiences and is asked to choose a domain. What does this domain represent?

A.The org's MyDomain login URL

B.A unique URL prefix used by all Experience Cloud sites in the org until a custom domain is configured

C.The default Chatter group URL

D.The Salesforce CLI namespace

Explanation: When Digital Experiences is enabled, Salesforce requires a unique domain prefix (for example, 'acme.my.site.com') used by all sites in that org by default. Customers can later attach custom domains and CDN settings, but the original Salesforce-provided domain remains the default.

7Which Experience Cloud use case is BEST suited for an unauthenticated public knowledge experience with no login required?

A.Partner Central

B.Customer Account Portal

C.Help Center template with public access

D.Customer Community Plus Login

Explanation: The Help Center template (and broader self-service templates with public pages) is optimized for unauthenticated visitors browsing knowledge articles and topics. Authenticated features can layer on top, but the public surface lets visitors search and read articles without signing in.

8A customer wants to give external users access to Cases, Accounts, and Contacts but does NOT need access to Leads or Opportunities. Which license is the MOST cost-effective fit?

A.Partner Community

B.Customer Community

C.External Apps

D.Channel Account

Explanation: Customer Community gives external users access to Cases, Accounts, and Contacts and basic self-service. It does not include Leads or Opportunities (those require Customer Community Plus or Partner Community), making it the most cost-effective fit for support-only scenarios.

9Which Experience Cloud license type adds access to Salesforce reports, dashboards, and contacts to multiple accounts beyond what Customer Community provides?

A.Customer Community

B.Customer Community Plus

C.External Identity

D.Channel Account Login

Explanation: Customer Community Plus extends Customer Community with access to reports and dashboards, role hierarchy, sharing rules, and contacts-to-multiple-accounts. It is positioned for member communities that need richer collaboration than basic self-service.

10A user with a Partner Community license is granted Super User access on an account. What does this enable them to do?

A.Edit any record in the org regardless of profile

B.View and edit data owned by other Partner Community users in the same partner account, including cases, leads, and opportunities they normally cannot see

C.Bypass Multi-Factor Authentication on login

D.Access internal Salesforce setup menus

Explanation: Partner (and Customer Plus) Super Users can see and edit data owned by other external users in the same partner account hierarchy, including cases, leads, and opportunities. It is the standard way to give a partner manager visibility into their team's records without standing up a full role hierarchy.

About the Salesforce Experience Cloud Consultant Exam

The Salesforce Certified Experience Cloud Consultant credential validates your ability to design and implement Experience Cloud sites for partners, customers, and employees. The current Trailhead exam guide emphasizes consultant judgment across Experience Cloud basics, sharing visibility and licensing, templates and themes, personalization and standard setup, administration, social engagement, and Salesforce CMS. The credential was renamed from Community Cloud Consultant when Salesforce rebranded Communities to Experience Cloud.

Assessment

60 scored multiple-choice or multiple-select questions, plus up to 5 unscored questions

Time Limit

105 minutes

Passing Score

65%

Exam Fee

$200 (Salesforce / Kryterion Webassessor)

Salesforce Experience Cloud Consultant Exam Content Outline

Experience Cloud Basics

Experience Cloud terminology, supported use cases such as partner portals and customer self-service, governor limits, and platform foundations for Experience Cloud sites.

18%

Sharing, Visibility, and Licensing

External org-wide defaults, sharing rules and sharing sets, super user access, account-based collaboration, and choosing the right Customer, Partner, or External Identity license.

14%

Templates and Themes

Template selection (Customer Service, Partner Central, Customer Account Portal, Build Your Own LWR or Aura, Help Center, Microsites), themes, branding sets, and Lightning Bolts.

26%

Personalization, Customization, and Standard Setup

Experience Builder pages and components, audiences for personalization, navigation menus, Knowledge integration, Topics, Files, mobile responsive design, and multi-language and multi-currency setup.

17%

Setup and Administration

Login and SSO configuration, social sign-on, registration handlers, guest user security, public versus private pages, moderation rules and rate limit rules, email templates, reports and dashboards, and deployment via change sets or managed packages.

Social

Chatter groups and feeds in Experience Cloud, Questions and Answers, recommendations, reputation and gamification, and surface-level engagement features.

10%

Salesforce CMS

Salesforce CMS workspaces and channels, content types, content authoring, and delivering CMS content to Experience Cloud sites and external endpoints.

How to Pass the Salesforce Experience Cloud Consultant Exam

What You Need to Know

Passing score: 65%
Assessment: 60 scored multiple-choice or multiple-select questions, plus up to 5 unscored questions
Time limit: 105 minutes
Exam fee: $200

Keys to Passing

Complete 500+ practice questions
Score 80%+ consistently before scheduling
Focus on highest-weighted sections
Use our AI tutor for tough concepts

Salesforce Experience Cloud Consultant Study Tips from Top Performers

1Memorize the differences between Customer Community, Customer Community Plus, Partner Community, External Apps, External Identity, and the Login-based variants because license selection appears in many scenario questions.

2Practice translating sharing requirements into the right combination of External org-wide defaults, sharing rules, sharing sets, super user access, and account-based collaboration.

3Spend extra time on the 26% Personalization, Customization, and Standard Setup domain, since it is the single largest weighted area on the exam.

4Build at least one Experience Cloud site end to end in a Developer Edition org so Experience Builder, branding sets, audiences, and Knowledge integration become procedural rather than theoretical.

5Know when to choose each template (Customer Service, Partner Central, Customer Account Portal, Build Your Own LWR or Aura, Help Center, Microsites) based on the business scenario.

6Drill guest user security: profile cleanup, public versus private pages, removing default access, and the implications of view all data or modify all data on guest profiles.

7Use Trailhead's Experience Cloud trailmix and the official exam guide alongside hands-on practice, and stay current with Salesforce's annual maintenance modules so your knowledge matches the current release.

Frequently Asked Questions

How many questions are on the Experience Cloud Consultant exam?

Salesforce lists 60 scored multiple-choice or multiple-select questions, plus up to 5 unscored items that are not identified during the exam. You have 105 minutes to complete the test, and the passing score is 65%.

What prerequisite does Salesforce recommend?

Trailhead lists Salesforce Certified Administrator as the recommended prerequisite credential before attempting Experience Cloud Consultant. Salesforce App Builder experience and hands-on Experience Cloud site building are also strongly recommended.

What domains carry the most weight on the exam?

Personalization, Customization, and Standard Setup is the largest domain at 26%. Sharing, Visibility, and Licensing is 18%, Setup and Administration is 17%, and Templates and Themes is 14%. Salesforce CMS is 10%, Social is 8%, and Experience Cloud Basics is 7%.

What was this exam called before?

Salesforce renamed Communities to Experience Cloud, and the Community Cloud Consultant credential was renamed to Experience Cloud Consultant. Older study materials and forum posts may still use the previous name, but the exam objectives and license types map to the same product.

How does certification maintenance work?

Trailhead requires certified professionals to complete certification-specific maintenance modules once per year to keep credentials active. Plan for an annual Trailhead release-aligned maintenance module rather than a separate recertification exam.

Can I take the Experience Cloud Consultant exam online?

Yes. Salesforce offers the exam as a proctored delivery through Kryterion Webassessor, either online with a webcam or at a Kryterion test center, depending on the option you choose during scheduling.