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Cheat sheet

Arizona Life & Health Cheat Sheet

Insurance Regulation

4%of exam

LicensingDIFIAppointmentsCEDiscipline

Federal Rules

3%of exam

FCRAGLBAACADo Not Call1033

General Concepts

7%of exam

RiskHazardsContractsAgencyAuthority

L&H Basics

17%of exam

Insurable InterestUnderwritingNeedsDeliveryPremiums

Life Products

9%of exam

TermWhole LifeUniversal LifeVariable LifeGroup Life

Life Provisions

15%of exam

BeneficiariesRidersNonforfeitureLoansSettlement

Annuities

7%of exam

ImmediateDeferredFixedIndexedPayouts

Health Provisions

8%of exam

ClaimsGraceReinstatementExclusionsProof

Disability Insurance

6%of exam

Own OccupationAny OccupationResidualEliminationBOE

Medical Plans

11%of exam

HMOPPOPOSACAHIPAA

Group Health

3%of exam

COBRACertificatesContributoryConversionCoordination

Seniors + LTC

5%of exam

MedicareMedicaidMedigapADLsLTC

Federal Tax

5%of exam

LIFOFIFOMECHSAHDHP

Quick Facts

Exam
Series 13-33
License
Life + A&H
Body
PSI / DIFI
Items
150 items
Time
2.5 hours
Fee
$59
Pass
70%
Attempts
4 per year
Delivery
Center or online
CE
48 hours/4 years

Sell vs Solicit

Sell

  • Exchange coverage
  • Complete transaction

Solicit

  • Urge purchase
  • Attempt transaction

Both need licensing

Exam Map

13-33
Combined AZ exam
DIFI
State regulator
PSI
Exam vendor
150 items
Timed test
2.5 hours
Time limit
70%
Passing score
$59
Exam fee
Four attempts
Annual limit

AZ Licensing

Age
18 minimum
Lawful presence
Identity proof
Fingerprints
Background check
NIPR
License application
Apply window
One year
Business entity
Separate license
Variable authority
Life required
Assumed name
Report to DIFI

Producer Duties

Sell
Exchange insurance
Solicit
Urge purchase
Negotiate
Advise terms
Premiums
Fiduciary funds
Records
Keep available
Change info
Notify DIFI
Report actions
Disclose discipline
CE
Renewal education

Unfair Practices

Misrepresentation
False policy statement
Twisting
Misleading replacement
Churning
Commission replacement
Rebating
Illegal inducement
Defamation
False insurer attack
Boycott
Coercive refusal
Discrimination
Unfair class treatment
Fraud
Intentional deception

Federal Law

FCRA
Consumer reports
GLBA
Privacy notices
HIPAA
Health privacy
ACA
Health reforms
GINA
Genetic limits
1033
Felony consent
DNC
Call restrictions
CAN-SPAM
Email rules

Contract Keys

O C C L forms valid contracts.

OfferConsiderationCompetent partiesLegal purpose

Express vs Apparent

Express

  • Written power
  • Contract granted

Apparent

  • Public impression
  • Insurer allowed

Source controls authority

Risk + Contracts

Risk
Chance of loss
Peril
Loss cause
Hazard
Increases loss
Indemnity
Restore financially
Aleatory
Unequal exchange
Adhesion
Insurer drafted
Unilateral
One enforceable promise
Conditional
Duties required

Authority EIA

Express is stated; implied is needed.

ExpressImpliedApparent

Authority + Agency

Express
Written authority
Implied
Necessary authority
Apparent
Public appearance
Principal
Insurer
Agent
Producer
Fiduciary
Trust duty
Waiver
Known right surrendered
Estoppel
Blocked denial

Underwriting Basics

Application
Primary source
Producer report
Field notes
MIB
Fraud database
Inspection
Consumer report
Medical exam
Health evidence
APS
Physician report
Preferred
Best risk
Substandard
Extra risk

Needs + Premiums

Insurable interest
Loss stake
Human life
Earnings value
Needs approach
Expense target
Key person
Business protection
Buy-sell
Ownership transfer
Mortality
Death cost
Interest
Investment credit
Expense
Insurer overhead

Term vs Whole

Term

  • Temporary
  • No cash value

Whole

  • Permanent
  • Cash value

Need duration decides

Life Product Picker

  1. Temporary needTerm(Low premium)
  2. Mortgage balanceDecreasing term(Declining face)
  3. Lifetime guaranteeWhole life(Fixed premium)
  4. Flexible premiumUniversal life(Adjustable)
  5. Market risk wantedVariable life(Securities)
  6. Two insuredsJoint life(First death)
  7. Estate liquiditySurvivorship(Second death)
  8. Employee classGroup life(Master policy)

Life Products

Level term
Level face
Decreasing term
Declining face
Whole life
Permanent fixed
Limited pay
Short premium period
Universal life
Flexible premium
Variable life
Separate accounts
Indexed UL
Index crediting
Group life
Master policy

Policy Roles

Owner
Controls rights
Insured
Covered life
Applicant
Requests policy
Beneficiary
Receives proceeds
Primary
First paid
Contingent
Backup paid
Revocable
Change allowed
Irrevocable
Consent required

Life Provisions

Free look
Refund review
Grace period
Late-pay window
Incontestability
Challenge limit
Reinstatement
Restore lapse
Misstatement
Benefit adjustment
Assignment
Transfer rights
Policy loan
Borrow cash
Entire contract
Policy + application

Riders + Options

Waiver
Disability premium waiver
ADB
Accidental death extra
GIR
Future purchase
Accelerated
Early death benefit
Cash surrender
Take cash
Extended term
Same face temporary
Reduced paid-up
Smaller permanent
Dividend
Participating return

Annuity Parties

Owner controls; annuitant measures.

OwnerAnnuitantBeneficiary

Owner vs Annuitant

Owner

  • Controls contract
  • Names beneficiary

Annuitant

  • Measuring life
  • May lack control

Control follows owner

Annuity Picker

  1. Income nowImmediate(Payout soon)
  2. Income laterDeferred(Accumulation first)
  3. Principal safetyFixed(Guaranteed)
  4. Market upsideIndexed(Formula)
  5. Investment controlVariable(Separate accounts)
  6. Highest paymentLife only(No refund)
  7. Protect survivorJoint survivor(Two lives)
  8. Minimum payoutPeriod certain(Guaranteed term)

Annuity Map

Owner
Controls contract
Annuitant
Measuring life
Beneficiary
Receives remainder
Accumulation
Pay-in phase
Annuitization
Payout phase
Immediate
Pays soon
Deferred
Pays later
GMWB
Withdrawal guarantee

Annuity Types

Fixed
Guaranteed crediting
Variable
Separate accounts
Indexed
Index formula
Single premium
One payment
Flexible premium
Multiple payments
Life only
Highest lifetime
Period certain
Guaranteed period
Joint survivor
Two lives

Claim Flow

Notice, forms, proof, payment, action.

NoticeFormsProofPaymentLegal action

Health Provisions

Claim forms
Insurer supplies
Proof loss
Claim evidence
Time payment
Pay promptly
Legal actions
Suit timing
Reinstatement
Restore coverage
Change occupation
Risk adjustment
Illegal occupation
Claim exclusion
Intoxicants
Claim exclusion

Own vs Any

Own occupation

  • Cannot do job
  • Stronger definition

Any occupation

  • Cannot work anywhere
  • Stricter claim

Any is harder

Disability Map

Own occupation
Own job disabled
Any occupation
Any work disabled
Partial
Limited duties
Residual
Income loss
Presumptive
Automatic total
Elimination
Waiting period
Benefit period
Payment duration
BOE
Business expenses

HMO vs PPO

HMO

  • Gatekeeper
  • Network focus

PPO

  • Provider choice
  • Higher flexibility

Flexibility costs more

Health Plan Picker

  1. Lowest network costHMO(Gatekeeper)
  2. Provider flexibilityPPO(Out-network)
  3. Referral blendPOS(Hybrid)
  4. Broad expense riskMajor medical(Comprehensive)
  5. High deductibleHDHP(HSA eligible)
  6. Lost earningsDisability income(Income)
  7. Custodial careLTC(ADLs)
  8. Medicare gapsMedigap(Supplement)

Medical Plans

HMO
Gatekeeper network
PPO
Preferred network
POS
Referral blend
Major medical
Broad coverage
Deductible
Before plan pays
Coinsurance
Cost percentage
Stop-loss
OOP cap
Preauthorization
Advance approval

ACA + HIPAA

EHB
Essential benefits
Dependent age
To 26
Metal tiers
Cost sharing
Preexisting
ACA limited
Portability
Coverage movement
Privacy
Health information
HSA
Tax savings
HDHP
HSA plan

Group Health

Master policy
Employer owns
Certificate
Member evidence
Contributory
Employee pays
Noncontributory
Employer pays
COBRA
Continuation rights
Conversion
Individual switch
Open enrollment
Choice window
Coordination
Primary order

Medicare ABCD

A hospital, B medical, C advantage, D drugs.

HospitalMedicalAdvantageDrugs

Medicare vs Medicaid

Medicare

  • Age/disability
  • Federal program

Medicaid

  • Need based
  • State/federal

Eligibility differs

Medicare + LTC

Part A
Hospital insurance
Part B
Medical insurance
Part C
Advantage plans
Part D
Drug coverage
Medigap
Supplement gaps
Medicaid
Need-based aid
ADLs
Care triggers
Custodial
Daily assistance

HSA vs FSA

HSA

  • HDHP required
  • Portable balance

FSA

  • Employer plan
  • Use-or-lose

HSA travels

Tax + Accounts

LIFO
Gain first
FIFO
Basis first
MEC
Overfunded life
1035
Tax-free exchange
HSA
Triple tax
HRA
Employer funded
FSA
Use-or-lose
HDHP
High deductible

Common Traps

Replacement Trap

Replacement disclosure Not casual comparison

Authority Trap

Apparent authority Not written power

Free Look Trap

Refund review Not grace period

Annuity Trap

Annuitant measures Owner controls

Disability Trap

Elimination waits Probation screens

Tax Trap

MEC loses loans Death benefit still tax-free

Guaranty Trap

Safety net Not sales pitch

COBRA Trap

Continuation right Not conversion policy

Last Minute

  1. 1.13-33 = 150 items
  2. 2.Four failures trigger wait
  3. 3.Apply within one year
  4. 4.DIFI regulates Arizona insurance
  5. 5.Premiums are fiduciary funds
  6. 6.Rebating is prohibited
  7. 7.Twisting uses deception
  8. 8.Whole life builds cash
  9. 9.Annuitant measures payout
  10. 10.HMO uses gatekeeper
  11. 11.LTC trigger = ADLs
  12. 12.HSA requires HDHP
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