4.3 Plans, Requests, Next Actions & Graphic-Linked Questions

Key Takeaways

  • Next-action questions evaluate prospective comprehension by identifying what a speaker will do immediately following the spoken dialogue.

  • Standardized linguistic signposts signal voluntary commitments (I'll...), helpful offers (Why don't I...), and formal requests (Could you please...).

  • Use the pauses after each question readout to pre-read the next two question stems and any printed graphic; ETS's sample shows about 10 seconds per question in Part 4.

  • 'Look at the...' questions combine what you hear with a short printed text; the speakers usually give a condition, not the answer word, so choose the row that meets every condition.

Last updated: September 2026

Anticipating Plans, Requests, and What the Speaker Will Do Next

Prospective comprehension questions represent a frequent and practical category in TOEIC Bridge Listening Part 3. Rather than asking what happened in the past or where the dialogue is situated, these items evaluate your ability to anticipate future actions, identify polite offers of assistance, and recognize direct workplace requests. Because everyday business exchanges routinely conclude with an agreement on next steps, the crucial evidence for these questions almost invariably appears in the final conversational turns. Mastering prospective questions requires understanding formulaic discourse markers, using the pauses to pre-read, and maintaining forward momentum to prevent pacing lag.

The Anatomy of Prospective and Next-Action Questions

Prospective questions ask what an individual plans to do, offers to do, or requests someone else to do in the immediate future. Typical question stems include:

  • What will the man probably do next?
  • What does the woman ask the man to do?
  • What does the man offer to do?
  • What will the speakers do this afternoon?

These questions often occupy the second position in a two-question set. In an exchange of three to four turns, speakers typically introduce a topic or problem in turns one and two, discuss options in turn three, and finalize a decision or propose an action in turn four. If you lose focus during the final seconds of the conversation, you will miss the critical commitment that answers the next-action question.

The Linguistic Toolkit for Future Intentions, Offers, and Requests

Spoken English employs predictable formulaic expressions to signal future actions. Native speakers use distinct grammatical structures depending on whether they are voluntarily undertaking a task, offering to help another person, or issuing a polite directive.

Communicative FunctionKey Spoken SignpostsIllustrative Audio Statements
Immediate Voluntary CommitmentsI'll go ahead and..., Let me check..., I am going to..."I'll go ahead and call the IT helpdesk right now."
Helpful Offers of AssistanceWhy don't I..., Would you like me to..., Shall I print..."Why don't I load those presentation boxes onto a cart for you?"
Direct & Polite RequestsCould you please send..., Would you mind checking..."Could you please email me the updated spreadsheet?"
Delegations & Procedural InstructionsPlease make sure to..., Don't forget to..., Be sure to..."Please make sure to lock the conference room after the meeting."

When you hear a speaker utter a commitment marker such as "Let me..." or "I'll...", the verb phrase immediately following is the direct answer to a "What will the speaker do next?" question. Similarly, when a speaker asks "Why don't I...?", they are making an offer of assistance, which directly answers "What does the speaker offer to do?"

The Strategic Pre-Reading Engine: Using the Pauses

Each Part 3 set follows the same sequence:

  1. Conversation: The two speakers talk for three or four short turns.
  2. Question readouts: The narrator reads the first question aloud, pauses, then reads the second question and pauses again. The ETS handbook does not print the Part 3 pause length; its Part 4 sample shows about 10 seconds after each question.
  3. Transition: The next conversation begins.

Unprepared examinees follow the audio passively: they listen to the dialogue, wait for the narrator to read Question 1, search the answer choices, mark their bubble, wait for Question 2, and mark that bubble. Operating this way forces them into the next conversation completely blind.

High-performing examinees employ an active pre-reading engine:

  • Establish an Auditory Radar: Preview upcoming question stems in your booklet during introductory instructions and between-item pauses.
  • Identify Key Targets: Seeing "Where does the conversation take place?" and "What will the woman do next?" creates an immediate mental filter, prompting your brain to listen specifically for location clues in turn one and closing actions in turn four.
  • Ignore the Narrator's Readout: Because the questions are printed in your test booklet, you do not need to listen to the narrator read them aloud. That spoken audio time is your preview window.

Overcoming the Lag Trap and Maintaining Forward Momentum

The most damaging mistake in Part 3 is the lag trap. When an examinee is uncertain about an answer to Question 2, they linger on the item, re-reading choices while the narrator reads the questions. Suddenly, the next dialogue begins playing. The examinee is caught trying to read the previous question while hearing new audio, resulting in divided attention and missed information for both conversations.

To avoid the lag trap, enforce a strict operational rhythm:

  1. Answer in Real Time: Answer Question 1 while the dialogue is playing or within two seconds after it ends.
  2. Answer Question 2 Promptly: Mark Question 2 during the first 3 seconds of the initial pause.
  3. Make Penalty-Free Guesses: Because the TOEIC Bridge has no penalty for incorrect answers, never leave a bubble blank. If you are uncertain, eliminate flawed choices, mark your best guess immediately, and move on.
  4. Pivot Immediately: Use the rest of the time while the narrator reads the questions to preview the upcoming conversation's question stems and any printed graphic.

Model ETS-Style Conversation, Questions, and Distractor Dissection

Review this model Part 3 conversation script illustrating future offers, requests, and next actions:

Spoken Dialogue:

  • Woman: "Excuse me, I'm trying to print the quarterly expense report from workstation 4, but the network printer keeps displaying an 'offline' error message."
  • Man: "The server restarted earlier today, so the network connection might need to be reset. Have you restarted the printer yet?"
  • Woman: "No, I haven't tried that yet."
  • Man: "I'll go ahead and power cycle the printer now. In the meantime, why don't you send the PDF file to my computer, and I can print it from workstation 1?"

Item 1 (Speaker Offer / Action): What does the man offer to do? (A) Call an external technician (B) Restart a piece of equipment (C) Purchase a new network printer (D) Rewrite the expense report

Analysis: The man uses the commitment signpost "I'll go ahead and power cycle the printer now." The technical phrase power cycle means to turn a machine off and back on again (restart). Therefore, Choice (B) is correct. Choice (A) introduces external technical support not mentioned in the dialogue, Choice (C) exaggerates a routine restart into an equipment purchase, and Choice (D) confuses the woman's printing task with writing a report.

Item 2 (Anticipated Next Action): What will the woman probably do next? (A) Email a document to the man (B) Leave the office for lunch (C) Unplug workstation 4 (D) Request an IT budget increase

Analysis: In the final sentence, the man suggests, "In the meantime, why don't you send the PDF file to my computer, and I can print it from workstation 1?" The woman's logical next step is to transmit the digital document to her coworker, making Choice (A) correct. Choice (B) introduces an irrelevant midday break, Choice (C) misinterprets power-cycling the printer as unplugging the computer workstation, and Choice (D) invents an administrative budget request.

"Look at the..." Questions: Combining Speech With a Short Text

ETS describes Part 3 this way: some questions refer to a very short supporting text, such as a sign or notice. On the ETS sample test these questions begin with an instruction, for example "Look at the list. What will the man probably buy?" or "Look at the floor plan. Which apartment will the man visit?" The short text (a list, sign, floor plan, schedule or menu) is printed next to the questions.

These items test a skill named in ETS's top Listening descriptor: connecting facts in a conversation with information in a short written text. The speakers usually do not say the answer word directly. Instead, one piece of information comes from the audio and another from the graphic, and you must put them together.

How to handle a graphic question

  1. Preview the graphic first. Note what the rows or labels are (train numbers, prices, floors, room numbers) and what information is attached to each.
  2. Decide what the conversation must tell you. If the graphic lists trains with departure and arrival times, the speakers will probably mention a time, a deadline or a problem with one train.
  3. Listen for the link, not the label. The answer is often the one row that meets every condition you hear.

Worked example

Printed in the test book (a timetable):

Train to RiversideLeavesArrives
1019:1010:25
1039:4010:50
10510:1511:20
10710:4511:55

You hear:

  • Woman: "One ticket to Riverside, please. I have a meeting there at eleven thirty."
  • Man: "It's nine thirty-five now. The next train is full, but the one after that still has seats."
  • Woman: "That's fine, as long as I get there before my meeting."

Question: Look at the timetable. Which train will the woman take?

(A) Train 101 (B) Train 103 (C) Train 105 (D) Train 107

The time nine thirty-five rules out Train 101, which has already left. The next train is full rules out Train 103, which leaves at 9:40. The one after that is Train 105, arriving at 11:20, which is before her 11:30 meeting. Train 105 (C) is correct. Train 107 is a trap for listeners who only hear "the next train is full". It does have seats, but it arrives at 11:55, after the meeting. Nobody in the conversation says "105"; the answer exists only when you combine the graphic with what you hear.

Test-Day Execution Summary for Part 3

To achieve maximum performance on Part 3, combine first-turn anchoring with disciplined pre-reading. Enter each dialogue knowing whether you need a gist, detail, or next-action answer. Capture the opening turn to lock in the setting and topic, track speaker gender to avoid attribution traps, and listen closely to concluding turns for commitments and requests. Mark your bubbles without hesitation, and always stay one step ahead of the audio recording.

Test Your Knowledge

A woman states that she cannot carry three heavy boxes of product catalogs up the stairs. The man replies: 'Why don't I load them onto a hand truck and bring them up for you?' What does the man offer to do?

A

Order additional product catalogs

B

Transport the boxes using equipment

C

Call the maintenance department

D

Cancel the catalog delivery

Test Your Knowledge

When is the most advantageous time for an examinee to preview the two printed questions for an upcoming Part 3 conversation?

A

After the entire conversation audio and both narrator readouts have finished

B

While the speakers in the current conversation are speaking their middle lines

C

During the pause before the audio begins and while the previous question stems are read aloud

D

At the very end of the listening section during the reading portion

Test Your Knowledge

A speaker concludes a discussion by stating: 'Let me check our storage room right now to see if we have any extra charging cables.' What will the speaker probably do next?

A

Search for equipment in a storage area

B

Purchase electronic cables online

C

Contact the technical support helpdesk

D

Schedule an afternoon staff meeting

Test Your Knowledge

A store directory is printed: Floor 1 – Shoes; Floor 2 – Children's clothes; Floor 3 – Sports equipment; Floor 4 – Furniture. In the conversation, the woman says she needs a birthday present for her nephew, who just joined a soccer team, and the clerk suggests a new ball. Look at the directory. Which floor will the woman most likely visit?

A

Floor 1

B

Floor 2

C

Floor 4

D

Floor 3

Sections you finish are checked off in the contents.