7.2 Descriptive Statistics: Presentation, Central Tendency, Variability and Standard Scores

Key Takeaways

  • TOS competencies A.1.4, A.1.5 and A.1.6 cover tabular and graphical presentation, measures of central tendency, variability, score transformations and the normal distribution.
  • The mean is sensitive to extreme values, the median is resistant, and the mode is the only central tendency valid for nominal data.
  • Range, variance and standard deviation describe dispersion; two distributions with the same mean can differ entirely in spread.
  • In a normal distribution approximately 68, 95 and 99.7 percent of cases fall within one, two and three standard deviations of the mean.
  • A z-score expresses how many standard deviations a raw score lies from the mean and makes scores from different scales comparable.
Last updated: September 2026

7.2 Descriptive Statistics: Presentation, Central Tendency, Variability and Standard Scores

Blueprint anchor. TOS competencies A.1.4 ("illustrate the application of statistical functions, the tabular and graphical presentations and the measures of central tendency"), A.1.5 ("determine the ways of achieving variability and score transformations") and A.1.6 ("utilize the normal and other distribution and standard scores") sit inside the 10-item Social Work Statistics topic.


1. Presenting Welfare Data

MethodBest used forCaution
TextualOne or two figures inside a narrativeBecomes unreadable beyond a few numbers
Tabular (frequency distribution)Exact values across categoriesNeeds clear title, column heads and total
Bar graphComparing nominal or ordinal categoriesBars separated; do not imply continuity
HistogramDistribution of a continuous variable in class intervalsBars adjoin; interval width must be uniform
Pie chartParts of a single wholeUseless beyond about six slices; parts must sum to the whole
Line graphTrend over timeRequires ordered time on the horizontal axis
Scatter plotRelationship between two continuous variablesShows association, never causation

A well-formed frequency distribution reports the class, the frequency, the percentage and the cumulative percentage. In welfare reporting, always add the base: "68 percent (n = 204 of 340)".


2. Measures of Central Tendency

MeasureDefinitionStrengthWeaknessValid for
MeanSum of values divided by the number of valuesUses all data; basis of most inferential testsDistorted by extreme valuesInterval and ratio
MedianMiddle value when data are orderedResistant to extremes; best for skewed income dataIgnores the magnitude of other valuesOrdinal, interval, ratio
ModeMost frequently occurring valueOnly measure valid for categoriesMay not exist or may be multipleAll levels

Worked example. Monthly incomes of seven assisted households, in pesos: 4,000; 5,000; 5,000; 6,000; 7,000; 8,000; 60,000.

  • Mean = 95,000 ÷ 7 ≈ 13,571
  • Median = the fourth ordered value = 6,000
  • Mode = 5,000

The mean of ₱13,571 describes none of these households. For skewed distributions — income, assistance amounts, length of stay in residential care — the median is the honest summary. This is a standing rule in welfare reporting.


3. Measures of Variability

Two barangays can both report a mean household income of ₱12,000 while one is uniformly modest and the other contains extreme wealth alongside destitution. Dispersion measures capture that difference.

MeasureDefinitionInterpretation
RangeHighest value minus lowest valueCrude; determined entirely by two cases
Interquartile rangeSpread of the middle 50 percentResistant to outliers; pairs with the median
VarianceMean of the squared deviations from the meanIn squared units; used in ANOVA
Standard deviationSquare root of the varianceSame units as the data; the standard dispersion measure
Coefficient of variationStandard deviation relative to the meanCompares spread across variables with different units

Ways of achieving or reporting variability, in the TOS phrasing, means the deliberate use of these measures — and of grouping, stratification and disaggregation — so that averages do not conceal inequality. A municipal report giving only means, without dispersion or disaggregation, is professionally incomplete.


4. The Normal Distribution

The normal curve is symmetric and bell-shaped, with the mean, median and mode coinciding at the centre. Its defining empirical rule:

Interval around the meanApproximate proportion of cases
± 1 standard deviation68 percent
± 2 standard deviations95 percent
± 3 standard deviations99.7 percent

Skewness describes asymmetry. In a positively (right) skewed distribution the tail extends to the right and the mean exceeds the median — the standard shape of income data. In a negatively (left) skewed distribution the tail extends to the left and the mean falls below the median.


5. Score Transformations and Standard Scores

A standard score (z-score) expresses a raw score as the number of standard deviations it lies from the mean:

z=XXˉsz = \frac{X - \bar{X}}{s}

  • A z of 0 is exactly at the mean; +1.0 is one standard deviation above; −1.5 is one and a half below.
  • Because z removes the original units, scores from different instruments become comparable.

Worked example. A social work student scores 78 on a field-performance rating with mean 70 and standard deviation 8, and 85 on a written examination with mean 80 and standard deviation 10.

  • Field: z = (78 − 70) ÷ 8 = +1.00
  • Written: z = (85 − 80) ÷ 10 = +0.50

Despite the lower raw score, the student performed relatively better in field practice. Raw score comparison would have reversed the conclusion — the reason standard scores exist.

Percentile rank gives the percentage of cases at or below a score. A score at the 75th percentile exceeds three quarters of the group. Percentile ranks are ordinal: the distance between the 50th and 60th percentile is not the same amount of the underlying trait as between the 85th and 95th.


6. Worked Practice Application

A regional office compares two residential care facilities on length of stay for children awaiting placement.

FacilityMean stayMedian stayStandard deviationRange
Facility A9.2 months9.0 months1.4 months6–12 months
Facility B9.4 months5.0 months8.7 months1–46 months

Professional reading.

  • The means are nearly identical, so a report citing means alone would conclude the facilities perform the same.
  • Facility A is tightly clustered: almost every child moves within a narrow window; the process is consistent.
  • Facility B is severely right-skewed: half the children move within five months, but a subgroup is stranded for years, producing a standard deviation larger than its own median.
  • The correct managerial question is therefore not "why is B slower?" — it is not slower on average — but "which children are stranded in B, and what characteristic do they share?" That question is generated entirely by reading dispersion rather than central tendency.

The governing lesson for the examination and for practice: never report a mean without a dispersion measure, and never report a skewed distribution without the median.

Test Your Knowledge

Two residential facilities report almost identical mean lengths of stay, but Facility A has a standard deviation of 1.4 months while Facility B has a standard deviation of 8.7 months. What should the reviewer conclude?

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Test Your Knowledge

A student scores 78 on a field rating with mean 70 and standard deviation 8, and 85 on a written test with mean 80 and standard deviation 10. Relative to the group, the student performed:

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B
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D
Test Your Knowledge

In a normal distribution, approximately what proportion of cases falls within two standard deviations of the mean?

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B
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D