8.4 Bodily Injury, Property Damage, and Personal/Advertising Injury

Key Takeaways

  • The CGL keys coverage to defined harms: Coverage A (BI/PD from an occurrence), Coverage B (Personal & Advertising Injury offenses), and Coverage C (Medical Payments, no-fault).
  • Property Damage includes loss of use of undamaged tangible property, but electronic data is not tangible property under the standard form.
  • Personal & Advertising Injury covers a closed list of offenses including libel, slander, false arrest, and limited advertising IP — but excludes patent and trademark infringement.
  • CGL limits stack: each occurrence, general aggregate, a separate products-completed operations aggregate, and a PAI limit; the aggregate can cap total payments below the sum of covered claims.
  • The expected/intended exclusion applies to BI/PD, so intentional offenses like defamation can still be covered under Coverage B.
Last updated: June 2026

The Three Injury Definitions in the CGL

The ISO CGL (CG 00 01) splits liability into coverages keyed to defined harms. Memorize the definitions — the exam tests them word for word.

  • Coverage A — Bodily Injury (BI) and Property Damage (PD): caused by an occurrence (an accident, including continuous or repeated exposure to substantially the same harmful conditions).
  • Coverage B — Personal and Advertising Injury (PAI): caused by an offense, not an occurrence, and not dependent on an accident.
  • Coverage C — Medical Payments: no-fault, goodwill payments regardless of liability.

Bodily Injury = bodily injury, sickness, or disease, including death that results. Property Damage = (1) physical injury to tangible property, including resulting loss of use, or (2) loss of use of tangible property not physically injured. Note: electronic data is not tangible property under the standard form.

Personal and Advertising Injury Offenses

Coverage B responds to a closed list of offenses, several of which are intentional acts — a key reason PAI exists separately from BI/PD.

PAI OffensePlain-Language Meaning
False arrest, detention, imprisonmentWrongfully restraining a person
Malicious prosecutionWrongfully initiating legal action
Wrongful eviction / entry / invasion of privacy of a room or dwellingImproper interference with occupancy
Oral or written publication that slanders or libelsDefamation of a person or organization
Oral or written publication that violates a right of privacyDisclosing private facts
Use of another's advertising ideaMisappropriating an ad concept
Infringing on copyright, trade dress, or slogan in your advertisementLimited advertising IP infringement

Trap: Patent and trademark infringement are excluded from PAI; only copyright, trade dress, and slogan in your advertisement are covered.

Limits Structure and a Worked Aggregate

The CGL stacks several limits. Understanding how they interact is heavily tested.

  • Each Occurrence Limit — most paid for any one occurrence (combined BI + PD).
  • General Aggregate — caps total payments for the policy year (Coverage A non-products, Coverage B, and Medical Payments).
  • Products-Completed Operations Aggregate — a separate annual cap for products and completed-work claims.
  • Personal & Advertising Injury Limit — most for all PAI to any one person or organization.
  • Damage to Premises Rented to You and Medical Payments — small sub-limits.

Worked example. Limits: $1,000,000 each occurrence / $2,000,000 general aggregate. Three unrelated liability claims hit for $800,000, $700,000, and $900,000 = $2,400,000 demanded. The insurer pays each claim up to $1,000,000, but the general aggregate caps total payments at $2,000,000; the insured is exposed for the remaining $400,000. Products-completed losses would draw on their own separate aggregate.

Reading the Triggers Together

Scenario questions combine 8.3 and 8.4. Work them in order:

  1. Classify the harm — is it BI/PD (Coverage A), a listed PAI offense (Coverage B), or neither?
  2. Confirm the trigger — for Coverage A, did the injury arise from an occurrence? An expected or intended injury is excluded.
  3. Apply the right limit — each occurrence first, then test the applicable aggregate; products/completed-operations losses use their own aggregate.

Common traps: loss of use of undamaged property still qualifies as Property Damage; pure economic loss with no BI/PD is generally not covered under Coverage A; and damages for an intentional defamation are covered under Coverage B (PAI) even though intentional, because the expected/intended exclusion applies to BI/PD, not to the PAI offenses.

Defense Costs and the Supplementary Payments

The CGL's duty to defend is broad and, critically, defense costs are paid in addition to the limits under Supplementary Payments — Coverages A and B. This is the opposite of most professional liability forms, where defense erodes the limit ("defense within limits" / wasting limits).

Supplementary Payments the insurer pays outside the limit include:

  • All expenses the insurer incurs and the cost of bonds to release attachments (up to the limit).
  • Up to $250 for bail bonds required by an accident covered by the policy.
  • Reasonable expenses the insured incurs at the insurer's request, including up to $250 a day for lost earnings.
  • Post-judgment interest on the entire judgment, and pre-judgment interest awarded against the insured on the part of the judgment the insurer pays.

Once the insurer exhausts the applicable limit in settlement or judgment, its duty to defend ends.

Medical Payments and How the Coverages Interact

Coverage C — Medical Payments is a small, no-fault, goodwill coverage that pays medical expenses for bodily injury to others (not insureds or employees) regardless of the insured's liability, if the injury occurs on the insured's premises or arises from operations. Because it requires no proof of fault, it often heads off larger Coverage A liability suits. Medical Payments draws against the general aggregate.

CoverageHarmTriggerAggregate Drawn
A — BI/PDBodily injury, property damageOccurrenceGeneral or Products-Completed Ops
B — PAIListed offensesOffense committedGeneral
C — Med PayMedical expense of othersInjury on premises/operationsGeneral

Worked sub-limit example. A guest is injured; the insured's CGL pays the guest's $4,000 of medical bills under Med Pay even though no negligence is proven. If the guest later sues alleging negligence, any Med Pay already paid is typically credited against a Coverage A liability settlement, preventing double recovery.

Test Your Knowledge

A retailer is sued for $2,400,000 across three unrelated occurrences ($800k, $700k, $900k). The CGL carries $1,000,000 each occurrence / $2,000,000 general aggregate limits. How much does the insurer pay, and what is the insured's exposure?

A
B
C
D
Test Your Knowledge

Which of the following is covered under the CGL's Personal and Advertising Injury (Coverage B), NOT Bodily Injury/Property Damage (Coverage A)?

A
B
C
D