3.4 Toileting, Bladder and Bowel

Key Takeaways

  • Offer toileting on a regular schedule (typically every 2 hours) and any time the resident asks — promptness prevents incontinence and skin breakdown.
  • Use a fracture pan (narrow end under the buttocks) for residents with hip surgery or limited mobility; a standard bedpan can be too deep and painful.
  • Measure output in a graduated container at eye level in milliliters (mL); urinary output should normally be at least 30 mL/hour — report less than 30 mL/hour for two or more consecutive hours.
  • Keep the urinary drainage bag BELOW the level of the bladder at all times to prevent backflow and infection; never lay it on the floor.
  • There are five common types of urinary incontinence — stress, urge, overflow, functional, and mixed — each managed by toileting schedules, skin care, and reporting to the nurse.
Last updated: May 2026

Why Toileting Is High-Stakes

Falls during toileting are the #1 cause of injury falls in long-term care, and urinary tract infections (UTIs) from improper catheter and peri-care are one of the top three infection causes. The NNAAP skills test almost always includes either a bedpan placement, urinary output measurement, or catheter care station — and the written exam routinely asks about positioning, hourly output thresholds, and catheter bag height.

Toileting Equipment

DeviceWhen UsedKey Technique
ToiletAmbulatory residentsEnsure call light is in reach; never leave a fall-risk resident alone unless safe
Bedside commodeCannot walk to bathroom but can transferLock wheels; place close to bed; cover with seat after use
Standard bedpanBedrest residentWide end goes toward the back of the buttocks, narrow end toward the knees
Fracture panHip surgery, hip fracture, or limited hip movementNarrow end goes under the buttocks, wide end toward the knees
UrinalMale residentPlace between thighs; ensure the penis is inserted into the opening; remove promptly when finished

Why the fracture pan matters: a standard bedpan is too deep and requires the resident to lift the hips high — painful and unsafe after hip surgery. The fracture pan has a shallow, flat end designed to slide under the buttocks with minimal hip flexion.

Output Measurement

CNAs in North Carolina facilities measure and record fluid output on the Intake and Output (I&O) record. Errors here lead to medication and treatment errors at the nursing level.

  • Use a graduated container (calibrated measuring cup).
  • Place it on a flat surface and read it at eye level to get an accurate volume.
  • Record in milliliters (mL) — 30 mL = 1 ounce.
  • Empty the container into the toilet, rinse, store properly.
  • Record output for every voiding episode, not just at the end of the shift.

Critical Thresholds

  • Adults normally produce at least 30 mL per hour of urine — about 720 mL (24 oz) per 24 hours as an absolute minimum, with normal volumes around 1,500 mL per day.
  • Report to the nurse any urine output under 30 mL per hour for two consecutive hours — this can signal dehydration, kidney problems, or a blocked catheter.
  • Also report cloudy, dark, foul-smelling, or bloody urine; very small or very large volumes; or sudden changes in pattern.

Bladder Training

Many incontinent residents can regain control with a structured plan led by the nurse and supported by the CNA.

  1. Offer the toilet every 2 hours during waking hours initially.
  2. Praise success; never scold for accidents — shame causes withdrawal and depression.
  3. Once the resident is dry consistently, gradually lengthen the interval to every 3 then every 4 hours.
  4. Encourage adequate fluids (1,500–2,000 mL/day unless restricted) — restricting fluids worsens bladder irritability.
  5. Offer the toilet before and after meals, before bed, and on waking.

Bowel Training

  • Establish a regular time daily (often 30 minutes after breakfast — the gastrocolic reflex helps).
  • Encourage fiber (fruits, vegetables, whole grains), fluids, and ambulation.
  • Provide privacy and time — do not rush.
  • Position upright with feet flat (use a foot stool) when possible.

Recognizing Constipation

  • No bowel movement for 3 days (varies by resident baseline)
  • Hard, dry, small stools
  • Abdominal distension, cramping, or discomfort
  • Decreased appetite, nausea
  • Straining; resident reports "feeling full"

Report constipation to the nurse. CNA interventions include encouraging fluids, fiber, and ambulation — but the nurse decides on any medication or enema.

Types of Incontinence

TypeCauseTypical Pattern
StressWeak pelvic floor (often after childbirth, aging)Leaks with cough, sneeze, laugh, lifting
UrgeOveractive bladder muscleSudden strong urge with little warning
OverflowBladder cannot empty fully (e.g., enlarged prostate)Small, frequent dribbles; resident still feels full
FunctionalBladder works, but the resident cannot reach the toilet in time (mobility, dementia)Accidents when staff are slow to respond
MixedCombination, usually stress + urgeMixed patterns above

Skin Care for Incontinent Residents

  • Change briefs as soon as soiled, not on a schedule.
  • Wash gently with warm water and a pH-balanced cleanser; rinse and pat dry.
  • Apply barrier cream (zinc oxide, dimethicone) as ordered.
  • Inspect for redness, breakdown, fungal rashes — report all findings.
  • Never use baby powder unless ordered; it cakes and irritates the skin.

Catheter Care — The Most Tested Sub-Topic

Indwelling Foley catheters keep the bladder continuously drained. They are convenient but carry a high UTI risk, so technique is everything.

Daily Care Rules

  • Keep the drainage bag BELOW the level of the bladder at all times — gravity drains urine away from the body; raising the bag refluxes urine back into the bladder and causes infection.
  • Never lay the bag on the floor — contamination risk.
  • Secure the tubing to the inner thigh (or abdomen for some male residents) with a leg strap or tape to prevent pulling on the catheter.
  • Avoid kinks, loops, or pressure on the tubing — the urine must drain freely.
  • Provide peri-care twice daily and after every bowel movement. Wash the catheter from the meatus outward for about 4 inches.
  • Empty the bag at the end of each shift (or when 2/3 full); use a separate measuring container — never let the drainage spout touch the container.
  • Encourage fluids (unless restricted) to flush the bladder.

Report Immediately

  • Cloudy, bloody, or foul-smelling urine
  • Decreased output (less than 30 mL/hour for 2+ hours)
  • Resident reports burning, urgency, abdominal pain
  • Fever, chills, confusion (UTI can present as new confusion in older adults)
  • Catheter pulled, leaking, or dislodged
Test Your Knowledge

A CNA is positioning a fracture pan for a resident two days post-hip replacement. The narrow end of the fracture pan should be placed:

A
B
C
D
Test Your Knowledge

A CNA finds that a resident's Foley catheter drainage bag has been placed on the bedside table while the resident eats lunch sitting in a chair. The correct action is:

A
B
C
D