Oral Hygiene, Grooming, and Dressing

Key Takeaways

  • Dentures are cleaned with cool or lukewarm water over a towel-lined or padded sink - hot water can warp them and a hard sink can break them if dropped
  • For an unconscious or comatose resident, mouth care is given with the resident positioned on the side with the head turned to the side to prevent aspiration, using only small amounts of fluid
  • Residents taking anticoagulants (blood thinners) should be shaved with an electric razor only, per facility policy, because a safety razor nick can cause serious bleeding
  • Nursing assistants never cut the nails of residents with diabetes - foot care for diabetic residents means soaking, inspecting, and reporting any sore or break in the skin to the nurse
  • When dressing a resident with a weak or affected side, dress the weak side first and undress the strong side first
Last updated: August 2026

Oral Hygiene

Oral hygiene (mouth care) prevents tooth decay, gum disease, halitosis (bad breath), and - critically in older adults - pneumonia caused by bacteria aspirated from the mouth into the lungs. Most residents need mouth care at least twice a day, and dependent or unconscious residents need it more often, sometimes every 2 hours per the care plan.

Brushing and Flossing

For a resident with natural teeth: gather a soft toothbrush, toothpaste, floss, an emesis (kidney-shaped) basin, a cup of water, and a towel. Position the resident sitting upright if able, or with the head of the bed elevated. Place the towel across the chest, hold the brush at a 45-degree angle to the gum line, and brush with short strokes covering the outer, inner, and chewing surfaces of every tooth, then gently brush the tongue. Let the resident rinse and spit into the emesis basin. Flossing removes plaque and food between teeth: wrap the floss around your middle fingers, guide it gently between the teeth with a sawing motion, move it up and down against the side of each tooth, and use a fresh section of floss for each space. Never force floss against the gums.

Always wear gloves for mouth care - you are contacting mucous membranes, so standard precautions apply.

Mouth Care for the Unconscious Resident

An unconscious or comatose resident cannot swallow safely, so aspiration (fluid entering the airway and lungs) is the central danger. The rules:

  • Position the resident on the side (lateral position) with the head turned well to the side so fluid drains out of the mouth, never flat on the back
  • Use only small amounts of fluid - a moistened swab, sponge toothette, or small amount on a toothbrush
  • Use a padded tongue blade to hold the mouth open if needed - never put your fingers between the teeth of an unconscious resident, because an involuntary bite reflex can injure you
  • Clean the teeth, gums, tongue, and inner cheeks, and apply lubricant to the lips afterward

Montana's skills list includes both mouth care (brush teeth) and mouth care for the comatose resident as testable tasks, so practice the side-lying positioning until it is automatic.

Test Your Knowledge

How should a nursing assistant position an unconscious resident before giving mouth care?

A
B
C
D

Denture Care

Dentures are expensive, fragile personal property, and losing or breaking them is a reportable event - handle them with the same care as the resident's own teeth. The exam-tested rules:

  • Cool or lukewarm water only - hot water warps the plastic and ruins the fit
  • Line the sink with a towel or fill it partly with water before you start, so a dropped denture lands softly instead of shattering on porcelain
  • Hold the denture firmly over the padded sink, apply denture cleaner or toothpaste, and brush all surfaces - the teeth, the grooves, and the surface that touches the gums
  • Rinse with cool water, and rinse or swab the resident's mouth and gums before reinserting
  • When dentures are out, store them in a labeled denture cup covered with cool water, and place the cup somewhere it cannot be knocked over or thrown away - wrapping dentures in a tissue on a meal tray is how dentures end up in the laundry or the trash

Wear gloves throughout, and encourage the resident to do as much of the care as they can. Denture care is a named task on the Montana skills list.

Hair Care and Shaving Safety

Brush or comb hair daily according to the resident's preference and style choice - appearance directly affects self-esteem and dignity. Work in small sections from the ends upward for tangled hair, and never cut hair (that is outside the CNA role).

For shaving, the key distinction is the razor:

  • Electric razor - required for residents taking anticoagulants (blood-thinning medications) or residents with diabetes, per facility policy, because even a small nick can bleed seriously or heal poorly
  • Safety (disposable) razor - acceptable for other residents: soften the beard first with a warm, moist washcloth, apply shaving cream, pull the skin taut, and shave in the direction of hair growth (with the grain) using short strokes, rinsing the razor often

Check the care plan before every shave, and report any cut immediately.

Test Your Knowledge

Which technique for cleaning a resident's dentures is correct?

A
B
C
D

Nail and Foot Care

Nail care keeps hands clean and prevents scratches that tear fragile skin. Soak the hands or feet in warm water, clean gently under the nails with an orange stick, dry thoroughly - especially between the toes - and push cuticles back gently with a washcloth.

The diabetic rule is one of the most frequently tested points in all of personal care: never cut or trim the nails of a resident with diabetes. Diabetes causes poor circulation and nerve damage (neuropathy) in the feet, so a tiny cut can become an ulcer or infection that heals poorly or not at all. Nail cutting for diabetic residents is done by the nurse or a podiatrist. For diabetic foot care you should wash and dry the feet, inspect carefully for redness, blisters, corns, or any break in the skin, apply lotion to the tops and bottoms (never between the toes), and report every abnormal finding. Montana lists foot care (one foot) and nail care (one hand) among its skills tasks.

Dressing a Resident with a Weak Side

Residents who have had a stroke often have one affected (weak) side. The dressing sequence is a classic exam item:

  • Dress the weak side first - put the affected arm or leg into the garment first, because it is harder to maneuver once the strong side is in place
  • Undress the strong side first - remove the garment from the strong arm or leg first, so the weak side comes out last

A memory aid: the weak side goes in first, out last. Beyond the sequence, dressing is about dignity and independence: offer the resident a choice of clothing each day, lay garments out in the order they are put on, allow plenty of time, encourage the resident to do every step they can manage, and use adaptive clothing (Velcro closures, elastic waists, front-opening garments) when the care plan calls for it. Dressing a resident with an affected (weak) side is a testable Montana skill, and the evaluator will watch for the correct side sequence as well as privacy and communication.

Test Your Knowledge

When helping a resident whose right side is weak put on a shirt, which should the nursing assistant do first?

A
B
C
D