Bed Making and Resident Comfort

Key Takeaways

  • Clean linen is held away from the uniform and never shaken, because shaking spreads microorganisms into the air and onto surfaces
  • When making an occupied bed, keep the far side rail up, keep the resident covered with a bath blanket, and lower the bed and place the call light within reach when finished
  • Bed making progresses from clean to dirty and top to bottom - the same logic as bathing - with soiled linen rolled away from you and never placed on the floor
  • Positioning devices such as pillows, trochanter rolls, and foot boards maintain body alignment and prevent contractures like footdrop
  • A comfortable unit means appropriate temperature, lighting, noise, and ventilation, plus the call light and personal belongings always within the resident's reach
Last updated: August 2026

Bed Making

A clean, dry, wrinkle-free bed is a clinical intervention, not housekeeping. Wrinkled or damp linen creates pressure points that start pressure injuries, and a poorly made bed forces awkward positioning. The exam distinguishes two situations.

Unoccupied Bed

An unoccupied bed is made when the resident is out of bed - in the shower, at a meal, or at an activity. It is faster and easier: strip the soiled linen, clean the mattress surface as needed, and apply fresh linen. A closed bed is made up completely with the top covers pulled up over the pillow, used for a resident who will be out all day or for a new admission. An open bed has the top linens fanfolded back so the resident can get in easily.

Occupied Bed

An occupied bed is made with the resident in it - for residents on bed rest, those who are unconscious, or those too weak to get up. Making an occupied bed is a named Montana skills task, and its steps mirror the knowledge-test rules:

  1. Wash your hands, explain the procedure, and provide privacy
  2. Raise the bed to a comfortable working height and lock the wheels. Protect the far side of the bed while you work — in the facility that usually means raising the far side rail if the care plan allows it, but on the Montana skill test you ask the RN Test Observer to stand on the opposite side of the bed to provide safety, which is a scored step
  3. Cover the resident with a bath blanket and fanfold the top linens to the foot of the bed - the resident is never left uncovered
  4. Loosen the bottom linen, help the resident roll to the far side (or turn them), and roll the soiled bottom linen toward the resident, tucking it under them
  5. Apply the clean bottom sheet and draw sheet on your side, fanfold the far half under the resident, then help the resident roll back over the linen rolls, preventing trauma and avoidable pain (on the skill test, toward the RN Test Observer you have positioned on the far side)
  6. Pull the clean linen through, tighten it from head to foot to remove wrinkles, and miter the corners
  7. Replace the pillowcase (hold the pillow away from your face and uniform) and pull the top covers up over the bath blanket, then remove the bath blanket from underneath
  8. Leave the bed in its lowest position, the rails up or down per the care plan, and the call light within reach

Tucking the top linen loosely over the feet, or making a toe pleat, prevents pressure on the toes that can cause footdrop.

Test Your Knowledge

Which linen-handling practice by a nursing assistant is correct?

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Linen Handling and Clean-to-Dirty Progression

Linen handling is infection control, and the exam tests it directly:

  • Hold linen away from your uniform - your uniform has contacted other residents and surfaces, and pressing linen against it contaminates the clean bed
  • Never shake linen - shaking aerosolizes microorganisms and dust, spreading them around the room
  • Never place linen on the floor or on another resident's bed, chair, or belongings; clean linen goes only on a clean surface or straight onto the bed
  • Roll soiled linen away from you, with the dirtiest area tucked inside, and put it directly into the hamper or soiled-linen bag - never on the floor, even briefly
  • Bring only the linen you need into the room; extra linen that enters a resident's room is considered contaminated and cannot be returned to the clean supply

Work clean to dirty and top to bottom: make the head of the bed before the foot, handle the pillowcase and top linens before touching soiled bottom linen, and finish with the areas nearest the resident's body waste. Change any linen that becomes wet or soiled promptly - moisture against the skin causes breakdown far faster than pressure alone.

Positioning Devices and Comfort Measures

Residents who stay in bed need devices that hold the body in good alignment (a natural position that prevents strain and deformity):

DevicePurpose
PillowsSupport the head, arms, back, or legs; placed between the knees in side-lying to keep the hips aligned, and under the calves to float the heels off the mattress
Trochanter rollA rolled towel or blanket placed alongside the hip and thigh to prevent the leg from rotating outward
Foot boardA padded board at the foot of the bed that keeps the feet at a right angle, preventing footdrop (plantar flexion contracture)
Hand rollKeeps the fingers and thumb in a functional, slightly curled position to prevent hand contractures
Bed cradleA frame that keeps top linen off the feet and legs, used for residents with burns, ulcers, or foot pain
Draw (turning) sheetUsed to lift and reposition the resident without dragging skin across the sheets, preventing shearing injury

Even with devices, no position is maintained forever: reposition dependent residents at least every 2 hours per the care plan, and check that bony prominences are off-loaded after every repositioning.

Test Your Knowledge

While making an occupied bed, which action best protects the resident's safety?

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The Room Environment

OBRA requires facilities to maintain a comfortable, safe, homelike environment, and the CNA controls most of it at the unit level:

  • Temperature - federal standards call for comfortable, safe levels, generally in the range of 71 to 81 degrees Fahrenheit; older adults chill easily because of reduced circulation and thinner skin, so watch for complaints of cold and offer blankets
  • Lighting - bright enough for safe ambulation and reading, with night lights for safe trips to the bathroom; glare from unshaded windows bothers residents with eye conditions
  • Noise - keep your own conversations, equipment, and television volumes low; noise disturbs sleep and is a leading quality-of-life complaint, especially at night
  • Ventilation and odors - empty bedpans and commodes promptly, remove soiled linen and trash, and never use heavy air fresheners to mask odors that signal a care problem
  • Call light - the single most important comfort item: it must always be within the resident's reach before you leave the room, and it must be answered promptly

Unit Cleanliness and Belongings

Keep the resident's unit orderly: the overbed table and bedside stand wiped and uncluttered, the water pitcher fresh, the bed wheels locked, walkways clear of cords and equipment, and spills wiped up immediately to prevent falls. Personal belongings - eyeglasses, hearing aids, dentures, photos, a favorite afghan - are extensions of the resident's identity. Keep them within reach, handle them carefully, never borrow, move, or discard anything without permission, and respect the resident's arrangement of their own space. A resident's room is their home; you are the guest who keeps it safe, clean, and comfortable.

Montana Skills Test Connection

Beyond occupied bed making itself, the comfort habits above are scored throughout the entire skills test: evaluators watch for privacy, a locked and properly positioned bed, linen kept off the floor and away from your uniform, and - on nearly every task - the closing sequence of call light within reach, bed in low position, and hand hygiene. Treat those steps as automatic on every one of the 24 randomly selected tasks.

Test Your Knowledge

What is the purpose of a trochanter roll?

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D