7.1 Hair & Scalp Diseases and Disorders

Key Takeaways

  • Hair shaft disorders like trichorrhexis nodosa, monilethrix, and canities are non-contagious structural or genetic conditions, so you may still service the client, often with gentler handling
  • Alopecia (hair loss) has several forms, including areata, androgenic, totalis, and universalis, and all are non-contagious and safe to service since there is no infectious agent involved
  • Tinea capitis (ringworm) and pediculosis capitis (head lice) are contagious and require refusing service and referring the client to a physician
  • Furuncles (boils) and carbuncles are bacterial scalp infections that must be avoided entirely until treated, even though the surrounding scalp may otherwise be serviceable
  • The core PSI theory question for every scalp finding is the same: identify the condition, decide whether it is contagious or actively infected, then choose proceed, modify, or refer
Last updated: July 2026

Hair & Scalp Diseases and Disorders

Quick Answer: A disorder is a non-contagious abnormality of hair structure, growth, texture, or color, so you may still service the client, sometimes with gentler handling. A disease of the scalp caused by a fungus, parasite, or bacterium is contagious or actively infectious, which means you must refuse the service and refer the client to a physician.

Domain 2 of the Michigan PSI National Cosmetology Theory exam (Client Consultation and Hair, Skin, and Nail Analysis) rarely asks you to simply name a condition. It asks you to recognize a description and choose the correct action: proceed, modify, or refer. That decision almost always comes down to one question: is a living pathogen present?

Hair Shaft Disorders (Non-Contagious)

These conditions change the structure, growth pattern, or pigment of the hair itself. None are caused by a pathogen, so none require refusing service, though several call for gentler handling to avoid worsening breakage.

DisorderDescriptionTypical CauseService Decision
TrichoptilosisSplit ends; longitudinal splitting of the hair shaftMechanical or chemical damage, drynessProceed, trim off the damaged ends
Trichorrhexis nodosaNodes or swellings along the shaft; hair snaps at the nodesHeat, chemical, or mechanical damageProceed with gentle detangling; avoid aggressive brushing
MonilethrixBeaded appearance; shaft narrows at regular intervals and breaks at the thin pointsHereditary keratinization defectProceed with gentle handling; limit harsh chemical services
CanitiesGray or white hair from loss of melaninCongenital (rare) or age-related (common)Proceed; purely cosmetic
HypertrichosisExcessive hair growth in areas not typically hairyHormonal, hereditary, or medication-relatedProceed with requested removal or styling service
Fragilitas criniumBrittle hair that splits easilyChemical over-processing, drynessProceed; recommend reconstructive treatments

Alopecia: Hair Loss Is a Disorder, Not a Disease

Alopecia simply means hair loss, and none of its forms are contagious, so all are safe to service.

TypePresentationCauseService Decision
Alopecia areataSudden, patchy, well-defined bald spotsAutoimmuneProceed; camouflage or styling services are appropriate
Androgenic alopeciaGradual thinning, receding hairline, or crown lossGenetics and hormonesProceed; common in both men and women
Alopecia totalisComplete loss of scalp hairAutoimmune, advancedProceed; wig or hairpiece consultation is appropriate
Alopecia universalisComplete loss of hair on the entire bodyAutoimmune, advancedProceed; no infectious risk to the stylist or other clients

Contagious Scalp Diseases: Refuse and Refer

These conditions involve a living pathogen that can spread through combs, brushes, linens, or direct contact. A cosmetologist must never service an active case.

DiseaseCauseKey SignsAction
Tinea capitis (ringworm of the scalp)FungalRound, red, scaly patches; broken hairs; possible hair lossRefuse service; refer to a physician
Pediculosis capitis (head lice)Parasitic (insect)Visible lice or nits, intense itchingRefuse service; refer for medical or pharmacy treatment
ScabiesParasitic (mite)Intense itching, burrow-like tracks on skin near the hairlineRefuse service; refer to a physician

Non-Contagious Scalp Conditions: Proceed with Caution

These findings are common and not infectious, but several still change what you should do.

ConditionCauseNotesService Decision
Seborrheic dermatitis (dandruff)Overactive sebaceous glands, yeast overgrowthFlaking, sometimes redness or itchingProceed; recommend clarifying or medicated shampoos
Psoriasis (scalp)Autoimmune; skin cells build up too fastThick, silvery-white scaly patchesProceed if skin is intact; avoid scratching or irritating patches; refer if bleeding or cracked
FolliculitisBacterial infection of hair folliclesSmall, tender, red pustulesProceed if very mild and isolated; refer if widespread, painful, or draining
Furuncle (boil) / carbuncleDeeper bacterial infection, often StaphylococcusPainful, swollen, pus-filled lump(s)Do not service the area; refer to a physician until fully healed

Sanitation Connects Every Scalp Finding

Even when a scalp condition is non-contagious, tools that touch the scalp must still be cleaned and disinfected between every client, because you cannot always be certain of a diagnosis by sight alone. This is why the exam pairs Domain 2 disease-and-disorder knowledge so closely with Domain 1 infection control: proper implement disinfection is the safety net that protects the next client even when your visual assessment turns out to be wrong.

The Three-Step Decision Framework

For every hair or scalp finding on the PSI exam, apply the same framework:

  1. Identify — Is this a structural or growth disorder, or a disease with a pathogen?
  2. Assess — Is it contagious, actively infected, or inflamed and open?
  3. Decide — Proceed as normal, proceed with modification, or refuse and refer.

Memorize the pattern rather than every disorder name in isolation: hair shaft disorders and alopecia are always safe to service because there is no pathogen; fungal and parasitic scalp diseases always require refusal because they spread; bacterial scalp infections require refusal only while active and untreated. Document whatever you observe and whatever action you take on the client's consultation card, both to protect the client and to protect your license.

Test Your Knowledge

Which hair shaft disorder is characterized by hair that breaks at regularly spaced nodes and has a beaded appearance under magnification?

A
B
C
D
Test Your Knowledge

A client has round, scaly, red patches on the scalp with some broken hairs within the patches, and no lice or nits are visible. What is the most likely condition and correct action?

A
B
C
D
Test Your Knowledge

Which of the following scalp conditions should generally be serviced with caution rather than refused outright, because it is not contagious even though it can look alarming?

A
B
C
D