10.2 CGL Coverage B: Personal and Advertising Injury, Coverage C: Medical Payments

Key Takeaways

  • Coverage B pays for Personal and Advertising Injury arising from seven named offenses (false arrest, malicious prosecution, wrongful eviction, libel/slander, invasion of privacy, use of another's advertising idea, infringing copyright/trade dress/slogan) — NOT patent infringement.
  • Coverage B does not require an occurrence; it is subject to the Personal and Advertising Injury Limit and erodes the General Aggregate, not the Each Occurrence Limit.
  • Coverage C Medical Payments is a no-fault, goodwill coverage paying BI medical expenses regardless of liability, within a per-person sublimit (commonly $5,000-$10,000).
  • Coverage C requires expenses to be incurred and reported within one year and excludes any insured, employees, tenants of leased premises, and athletic participants.
  • All three grants have separate triggers: Coverage A needs an occurrence, Coverage B needs a named offense, Coverage C needs an accident — and only A and C share the Each Occurrence Limit.
Last updated: June 2026

Coverage B: Personal and Advertising Injury Liability

Coverage B is the non-bodily-injury liability grant. It pays damages the insured is legally obligated to pay because of personal and advertising injury — offenses arising out of the insured's business. Unlike Coverage A, Coverage B does not require an occurrence (accident); it responds to a closed list of named intentional-conduct offenses committed without intent to injure.

The Seven Named Offenses

Personal and advertising injury means injury, including consequential bodily injury, arising out of one or more of these offenses:

  • False arrest, detention, or imprisonment
  • Malicious prosecution
  • Wrongful eviction from, wrongful entry into, or invasion of the right of private occupancy of a room/dwelling/premises
  • Oral or written publication of material that slanders or libels a person or organization, or disparages goods/products/services
  • Oral or written publication of material that violates a person's right of privacy
  • The use of another's advertising idea in the insured's advertisement
  • Infringing on copyright, trade dress, or slogan in the insured's advertisement

Coverage B Exclusions and Limits

Coverage B carries its own exclusions that frequently appear on exams:

  • Knowing violation of another's rights, and material published with knowledge of its falsity
  • Material first published before the policy period
  • Breach of contract (except for an implied contract to use another's advertising idea)
  • Patent infringement — note Coverage B covers copyright, trade dress, and slogan, but NOT patents

Coverage B is subject to the Personal and Advertising Injury Limit (a per-person/per-organization limit) and erodes the General Aggregate. It is not capped by the Each Occurrence Limit, which applies only to Coverage A and Coverage C.

Coverage C: Medical Payments

Coverage C is a no-fault, goodwill coverage. It pays reasonable medical expenses for bodily injury caused by an accident on the insured's premises, on ways next to the premises, or because of the insured's operations — regardless of fault. Its purpose is to settle minor injuries quickly and discourage lawsuits.

Key conditions:

  • The accident must take place in the coverage territory and during the policy period.
  • Expenses must be incurred and reported within one year of the accident date.
  • The injured person must submit to examination by the insurer's chosen physicians as often as reasonably required.

Who Coverage C Excludes

Medical Payments does not apply to:

  • Any insured (other than a volunteer worker)
  • A person hired to do work for the insured
  • A person injured on that part of premises the insured rents/leases to that person
  • An athletic-activity participant
  • Anyone whose injury is also covered under Coverage A for the insured

Coverage C is subscribed by the Medical Expense Limit (a single per-person sublimit, commonly $5,000 or $10,000) and erodes the Each Occurrence Limit and General Aggregate.

Worked Example: Three Coverages, One Loss

A visitor slips in the insured's store, breaking a wrist. The store offers to pay the visitor's $4,000 emergency-room bill immediately, without any finding of fault — this is Coverage C Medical Payments (within a $5,000 sublimit).

Later, the visitor sues, alleging the floor was negligently mopped, and wins $80,000 in damages. That award is Coverage A BI (caused by an occurrence), subject to the Each Occurrence Limit. If the same store had also published a false ad claiming a competitor's products were defective, any resulting damages would fall under Coverage B. Each grant has a distinct trigger and limit.

Test Your Knowledge

An insured's online advertisement copies a rival's distinctive slogan. The rival sues for damages. Which CGL coverage responds?

A
B
C
D
Test Your Knowledge

A customer trips on the insured's premises and the insured wants to pay the $2,000 hospital bill promptly without litigating fault. Which statement about Coverage C is correct?

A
B
C
D

Why Coverage B and C Round Out the CGL

Coverage B (Personal and Advertising Injury) is the deliberate carve-back to the policy's expected-or-intended bar, covering a closed list of named offenses: false arrest/detention/imprisonment, malicious prosecution, wrongful eviction/entry/invasion of privacy of a room or premises, oral or written publication that libels or slanders, publication that violates a right of privacy, use of another's advertising idea, and infringement of copyright/trade dress/slogan in your advertisement.

CoverageFault basisLimit that caps it
ALegal liability for BI/PDEach Occurrence / aggregates
BLiability for named offensesPersonal & Advertising Injury limit
CNo-fault medical paymentsMedical Expense limit (e.g., $5,000)

Exam traps: Patent and trademark infringement are excluded from Coverage B — only copyright, trade dress, and slogan in your advertisement are covered. Coverage C pays small medical bills without regard to fault to head off larger Coverage A suits, but it excludes the insured, the insured's employees (workers comp responds), tenants, and anyone injured off the premises by operations not in progress.

Applying B and C to a Single Loss

Because the three CGL coverages can respond to one event, the exam often presents a layered fact pattern and asks which coverage pays which piece.

Worked example: A store manager wrongly accuses a customer of shoplifting in front of others (defamation), has a guard detain him (false imprisonment), and the customer trips on a torn mat during the detention, cutting his hand.

  • The defamation and false imprisonment are named offenses under Coverage B — paid up to the Personal & Advertising Injury limit.
  • The cut hand is bodily injury; the store may offer Coverage C medical payments (no-fault, small limit) to defuse it, and if the customer sues for negligence, Coverage A responds to the BI up to the each-occurrence limit.

Key distinctions to carry into the exam: Coverage B is liability coverage (the insured must be legally responsible for a named offense), while Coverage C is a goodwill, no-fault medical payment that does not require liability and is intended to prevent a Coverage A claim. Coverage B does not cover offenses committed with knowledge of falsity (knowingly false defamation), breach of contract, failure to conform to advertised quality, or the insured's own media/advertising business — all common wrong answers.