6.3 Predictive Project Controls and Artifacts

Key Takeaways

  • Perform Integrated Change Control evaluates every change request and ensures only approved changes modify the project baselines
  • The Change Control Board (CCB) is a formally constituted group that approves, rejects, defers, or requests more information on changes
  • Configuration management keeps the product's functional and physical descriptions correct via identification, status accounting, and verification/audit
  • Work performance data becomes information, then reports — raw observations are analyzed in context, then formatted for stakeholders
  • Corrective action realigns future work to the plan; preventive action reduces a future risk; defect repair fixes a non-conforming deliverable
Last updated: June 2026

Integrated Change Control

In predictive work, the baselines (scope, schedule, cost) are set early, so the discipline that protects them is Perform Integrated Change Control — the process of reviewing all change requests, approving or rejecting changes, and managing changes to deliverables, project documents, and the project management plan. The defining rule: no change to a baseline is made without an approved change request.

The change control workflow

  1. Submit — anyone may raise a change request, but it must be documented in writing
  2. Log — record it in the change log with a unique ID and status
  3. Analyze impact — assess effects on scope, schedule, cost, quality, risk, and resources
  4. Review — the Change Control Board evaluates the request
  5. Decide — approve, reject, defer, or request more information
  6. Implement — if approved, update the project management plan and baselines
  7. Communicate — notify stakeholders of the decision and its impacts

Common trap: A stakeholder verbally asks the PM to "just add one small feature." The exam-correct first action is not to implement it and not to refuse outright — it is to have a change request submitted and run through integrated change control. Acting on a verbal request bypasses control and is wrong.

The Change Control Board (CCB)

The Change Control Board (CCB) is a formally constituted group responsible for reviewing change requests and deciding their fate.

AspectDetails
MembersSponsor, PM, key stakeholders, subject-matter experts
AuthorityMay approve, reject, or defer changes
When activeOnce baselines are established
RecordMaintains a change log of every request and decision

The PM may hold delegated authority for minor changes, but significant changes — especially anything touching a baseline — go to the CCB.

Types of change requests

TypeWhat it does
Corrective actionRealigns future performance with the project management plan
Preventive actionReduces the probability or impact of a potential future variance
Defect repairModifies a non-conforming deliverable to meet requirements
UpdateA change to a formally controlled document, plan, or baseline

Memorize the difference: corrective action responds to an existing variance; preventive action heads off a risk that has not yet caused a variance; defect repair fixes something already built wrong.

Configuration Management

Configuration management ensures the descriptions and the functional and physical characteristics of the project's product, service, or result are correct and complete. It answers "is this the right, current version of the deliverable and its documentation?" — distinct from change control, which governs whether a change is approved.

ActivityPurpose
Configuration identificationIdentify and document items and their characteristics
Configuration status accountingTrack the status of items and approved changes
Configuration verification and auditConfirm items conform to requirements

Key Predictive Artifacts

ArtifactPurposeMostly created during
Project charterFormally authorizes the project; names the PMInitiating
Project management planIntegrated guide for execution; holds the baselinesPlanning
Work performance dataRaw observations during executionExecuting
Work performance informationAnalyzed data placed in contextMonitoring & Controlling
Work performance reportsCompiled, formatted output for decisionsMonitoring & Controlling
Change logRecords all change requests and statusThroughout
Issue logTracks issues and their resolutionThroughout
Lessons learned registerCaptures what worked and what did notThroughout
Final reportSummarizes overall performance at handoverClosing

Data -> Information -> Reports

Work Performance DATA (raw observations)
  -> analyzed and given context
Work Performance INFORMATION (e.g., SPI, CPI)
  -> compiled and formatted
Work Performance REPORTS (status reports, dashboards)
LevelExample
Data47 of 60 activities complete; $450,000 spent
InformationSPI = 0.92 (behind schedule); CPI = 1.05 (under budget)
ReportStatus report with a schedule-recovery plan and cost forecast

Variance and Trend Analysis

In predictive projects, variance from the baseline is the primary control signal:

VarianceFormulaMeaning
Schedule varianceSV = EV - PVAhead (+) or behind (-) schedule, in cost terms
Cost varianceCV = EV - ACUnder (+) or over (-) budget

Trend analysis examines results over time to forecast future performance, spot patterns needing corrective action, and support Estimate at Completion (EAC) forecasts. A negative-and-worsening CV trend, for example, signals that a corrective action — routed through change control — is warranted.

Baselines: The Yardsticks Being Protected

Everything in predictive control exists to protect three baselines, the approved versions against which actual performance is measured.

BaselineWhat it fixesSource artifact
Scope baselineWhat will be deliveredScope statement + WBS + WBS dictionary
Schedule baselineWhen work finishesApproved project schedule
Cost baselineHow much it will cost over timeTime-phased budget (the S-curve)

Together these are the performance measurement baseline. A change request that is approved updates the relevant baseline; an approved change is the only legitimate way a baseline changes. This is why the exam treats "update the baseline before getting approval" as always wrong.

Logs and Registers You Must Distinguish

The exam frequently tests which log holds what, so keep them straight:

  • Change log — every change request and its disposition (approved/rejected/deferred)
  • Issue log — current problems that need resolution, with an owner and target date
  • Risk registerpotential future events (an issue is a risk that has occurred)
  • Assumption log — assumptions and constraints, started in Initiating
  • Lessons learned register — what worked and what did not, fed into the final report at closing

Common trap: An "issue" is something happening now; a "risk" is something that might happen. If a risk materializes, it moves from the risk register to the issue log.

Test Your Knowledge

A stakeholder informally asks the project manager to add a small feature mid-project. What should the PM do FIRST?

A
B
C
D
Test Your Knowledge

Which change type reduces the probability or impact of a potential FUTURE variance before it occurs?

A
B
C
D
Test Your KnowledgeOrdering

Place the work performance levels in order from raw data to stakeholder-ready output:

Arrange the items in the correct order

1
Work Performance Reports
2
Work Performance Information
3
Work Performance Data
Test Your Knowledge

Configuration management is primarily concerned with ensuring that:

A
B
C
D