6.3 Predictive Project Controls and Artifacts
Key Takeaways
- Perform Integrated Change Control evaluates every change request and ensures only approved changes modify the project baselines
- The Change Control Board (CCB) is a formally constituted group that approves, rejects, defers, or requests more information on changes
- Configuration management keeps the product's functional and physical descriptions correct via identification, status accounting, and verification/audit
- Work performance data becomes information, then reports — raw observations are analyzed in context, then formatted for stakeholders
- Corrective action realigns future work to the plan; preventive action reduces a future risk; defect repair fixes a non-conforming deliverable
Integrated Change Control
In predictive work, the baselines (scope, schedule, cost) are set early, so the discipline that protects them is Perform Integrated Change Control — the process of reviewing all change requests, approving or rejecting changes, and managing changes to deliverables, project documents, and the project management plan. The defining rule: no change to a baseline is made without an approved change request.
The change control workflow
- Submit — anyone may raise a change request, but it must be documented in writing
- Log — record it in the change log with a unique ID and status
- Analyze impact — assess effects on scope, schedule, cost, quality, risk, and resources
- Review — the Change Control Board evaluates the request
- Decide — approve, reject, defer, or request more information
- Implement — if approved, update the project management plan and baselines
- Communicate — notify stakeholders of the decision and its impacts
Common trap: A stakeholder verbally asks the PM to "just add one small feature." The exam-correct first action is not to implement it and not to refuse outright — it is to have a change request submitted and run through integrated change control. Acting on a verbal request bypasses control and is wrong.
The Change Control Board (CCB)
The Change Control Board (CCB) is a formally constituted group responsible for reviewing change requests and deciding their fate.
| Aspect | Details |
|---|---|
| Members | Sponsor, PM, key stakeholders, subject-matter experts |
| Authority | May approve, reject, or defer changes |
| When active | Once baselines are established |
| Record | Maintains a change log of every request and decision |
The PM may hold delegated authority for minor changes, but significant changes — especially anything touching a baseline — go to the CCB.
Types of change requests
| Type | What it does |
|---|---|
| Corrective action | Realigns future performance with the project management plan |
| Preventive action | Reduces the probability or impact of a potential future variance |
| Defect repair | Modifies a non-conforming deliverable to meet requirements |
| Update | A change to a formally controlled document, plan, or baseline |
Memorize the difference: corrective action responds to an existing variance; preventive action heads off a risk that has not yet caused a variance; defect repair fixes something already built wrong.
Configuration Management
Configuration management ensures the descriptions and the functional and physical characteristics of the project's product, service, or result are correct and complete. It answers "is this the right, current version of the deliverable and its documentation?" — distinct from change control, which governs whether a change is approved.
| Activity | Purpose |
|---|---|
| Configuration identification | Identify and document items and their characteristics |
| Configuration status accounting | Track the status of items and approved changes |
| Configuration verification and audit | Confirm items conform to requirements |
Key Predictive Artifacts
| Artifact | Purpose | Mostly created during |
|---|---|---|
| Project charter | Formally authorizes the project; names the PM | Initiating |
| Project management plan | Integrated guide for execution; holds the baselines | Planning |
| Work performance data | Raw observations during execution | Executing |
| Work performance information | Analyzed data placed in context | Monitoring & Controlling |
| Work performance reports | Compiled, formatted output for decisions | Monitoring & Controlling |
| Change log | Records all change requests and status | Throughout |
| Issue log | Tracks issues and their resolution | Throughout |
| Lessons learned register | Captures what worked and what did not | Throughout |
| Final report | Summarizes overall performance at handover | Closing |
Data -> Information -> Reports
Work Performance DATA (raw observations)
-> analyzed and given context
Work Performance INFORMATION (e.g., SPI, CPI)
-> compiled and formatted
Work Performance REPORTS (status reports, dashboards)
| Level | Example |
|---|---|
| Data | 47 of 60 activities complete; $450,000 spent |
| Information | SPI = 0.92 (behind schedule); CPI = 1.05 (under budget) |
| Report | Status report with a schedule-recovery plan and cost forecast |
Variance and Trend Analysis
In predictive projects, variance from the baseline is the primary control signal:
| Variance | Formula | Meaning |
|---|---|---|
| Schedule variance | SV = EV - PV | Ahead (+) or behind (-) schedule, in cost terms |
| Cost variance | CV = EV - AC | Under (+) or over (-) budget |
Trend analysis examines results over time to forecast future performance, spot patterns needing corrective action, and support Estimate at Completion (EAC) forecasts. A negative-and-worsening CV trend, for example, signals that a corrective action — routed through change control — is warranted.
Baselines: The Yardsticks Being Protected
Everything in predictive control exists to protect three baselines, the approved versions against which actual performance is measured.
| Baseline | What it fixes | Source artifact |
|---|---|---|
| Scope baseline | What will be delivered | Scope statement + WBS + WBS dictionary |
| Schedule baseline | When work finishes | Approved project schedule |
| Cost baseline | How much it will cost over time | Time-phased budget (the S-curve) |
Together these are the performance measurement baseline. A change request that is approved updates the relevant baseline; an approved change is the only legitimate way a baseline changes. This is why the exam treats "update the baseline before getting approval" as always wrong.
Logs and Registers You Must Distinguish
The exam frequently tests which log holds what, so keep them straight:
- Change log — every change request and its disposition (approved/rejected/deferred)
- Issue log — current problems that need resolution, with an owner and target date
- Risk register — potential future events (an issue is a risk that has occurred)
- Assumption log — assumptions and constraints, started in Initiating
- Lessons learned register — what worked and what did not, fed into the final report at closing
Common trap: An "issue" is something happening now; a "risk" is something that might happen. If a risk materializes, it moves from the risk register to the issue log.
A stakeholder informally asks the project manager to add a small feature mid-project. What should the PM do FIRST?
Which change type reduces the probability or impact of a potential FUTURE variance before it occurs?
Place the work performance levels in order from raw data to stakeholder-ready output:
Arrange the items in the correct order
Configuration management is primarily concerned with ensuring that: