11.3 Key CGL Exclusions and Endorsements

Key Takeaways

  • Coverage A excludes expected or intended injury, contractual liability (with an insured-contract exception), workers compensation/employer's liability, pollution, auto/aircraft/watercraft, and liquor liability for those in that business
  • The 'your work,' 'your product,' and 'damage to impaired property' exclusions bar coverage for the insured's own faulty work or product - CGL is not a performance warranty
  • The insured-contract exception restores contractual liability coverage for liability the insured assumes in qualifying contracts such as leases and hold-harmless agreements
  • Additional Insured endorsements (e.g., CG 20 10 ongoing operations, CG 20 37 completed operations) extend the named insured's coverage to another party
  • Liquor liability is excluded only for those IN the business of selling/serving alcohol; a host at a company party is covered by host liquor liability
Last updated: June 2026

Why Exclusions Define Coverage

The insuring agreement of the CGL is deliberately broad; the exclusions in Coverage A (Section I) carve out the risks the insurer will not assume. Exam writers test exclusions far more than the insuring agreement because that is where claims are actually denied. Memorize the major Coverage A exclusions, lettered (a) through (q) on CG 00 01.

ExclusionWhat it barsKey nuance
(a) Expected or Intended InjuryDeliberately caused harmReasonable-force self-defense is excepted
(b) Contractual LiabilityLiability assumed in a contractInsured-contract exception restores most of it
(c) Liquor LiabilityServing/selling alcoholOnly if IN that business; host liquor is covered
(d) Workers Comp / (e) Employer's LiabilityEmployee injuryBelongs in WC and EL policies
(f) PollutionDischarge of pollutantsVery broad; needs separate environmental policy
(g) Aircraft, Auto, WatercraftLiability from theseCovered by auto/aviation/marine policies
(j-n) Business-Risk GroupYour work, your product, impaired propertyThe most tested cluster

The Business-Risk Exclusions

The CGL is not a performance bond or warranty. The so-called business-risk exclusions make this explicit:

  • Damage to Your Product (k) — the insured's own product that fails is not covered; that is a quality-control cost, not an insurable accident.
  • Damage to Your Work (l) — faulty workmanship damaging the insured's own completed work is excluded (subject to a subcontractor exception).
  • Damage to Impaired Property (m) — purely economic loss because the insured's product or work is defective or late, where there is no physical injury to other property.

Quick Answer: CGL pays when the insured's faulty work injures someone else's person or property — not to repair or replace the insured's own defective work or product. That is a business risk the insured must bear.

Worked scenario: A roofer installs a roof that leaks. Rainwater ruins the building owner's expensive inventory.

  • Replacing the defective roof itself → excluded (your work).
  • Damage to the owner's inventory caused by the leak → covered (third-party property damage). The line between the insured's own work and resulting third-party damage is a classic exam trap.

The Insured-Contract Exception

The contractual-liability exclusion (b) has a major carve-back: it does not apply to liability the insured assumes under an insured contract. Insured contracts include leases of premises, sidetrack agreements, easements, obligations to indemnify a municipality, and — most importantly — the part of any contract where the insured assumes the tort liability of another party (a hold-harmless or indemnification clause). This is why a lease's hold-harmless provision is enforceable under the CGL.

Pollution and Liquor Nuances

The pollution exclusion (f) is broad and bars most environmental claims; insureds with pollution exposure need a separate Pollution Liability or CPL policy. The liquor liability exclusion (c) applies only to insureds in the business of manufacturing, selling, serving, or furnishing alcohol. A business that merely hosts a holiday party retains host liquor liability coverage under the CGL — a frequently tested distinction.

Common Endorsements

Endorsements modify the base form. The most tested are the Additional Insured endorsements, which extend the named insured's coverage to another party (often required by contract):

  • CG 20 10 — Additional Insured, owners/lessees/contractors for ongoing operations.
  • CG 20 37 — Additional Insured for completed operations (pairs with CG 20 10 for full protection).
  • CG 20 26 — Additional Insured, designated person or organization.
  • CG 25 03 / CG 25 04 — Designated Construction Project(s) / Designated Location(s) General Aggregate Limit, giving a separate aggregate per project or location so one project's losses do not erode the limit for others.

Trap: an additional insured under CG 20 10 (ongoing ops only) is NOT protected for completed-operations claims arising after the work is finished — the contract should also require CG 20 37.

The Subcontractor Exception to 'Your Work'

The "damage to your work" exclusion (l) contains an important carve-back: it does not apply if the damaged work, or the work out of which the damage arises, was performed by a subcontractor. This subcontractor exception is the reason a general contractor's CGL can respond to property damage caused by faulty work a sub performed — without it, completed-operations coverage on construction projects would be largely illusory. Exam questions pair a GC, a defective subcontractor's installation, and resulting damage; the subcontractor exception restores coverage that the bare exclusion would have removed.

Pollution Exclusion Carve-Backs

The broad pollution exclusion (f) has limited exceptions. Coverage may survive for bodily injury from heat, smoke, or fumes of a hostile fire, and for certain building-heating-equipment fume claims. True environmental exposures — gradual seepage, cleanup orders, discharge of contaminants — require a separate Pollution Legal Liability (PLL) or Contractors Pollution Liability (CPL) policy. Do not expect the standard CGL to fund a cleanup; that is a classic denied-claim scenario.

Other Frequently Tested Exclusions

ExclusionWhat it removesWhere the risk belongs
Recall of Products (n)Cost to recall/withdraw a defective productProduct Recall / Product Withdrawal policy
WarLiability arising from warGenerally uninsurable in CGL
Electronic dataLoss of use of electronic dataCyber liability policy
Employment-related practices (by endorsement CG 21 47)Wrongful termination, harassmentEPLI policy

Putting It Together

The pattern across CGL exclusions is consistent: the form insures third-party bodily injury and property damage caused by accidents, and excludes (1) the insured's own business risks (your work, your product, impaired property, recall), (2) exposures meant for specialty lines (auto, watercraft, aircraft, pollution, professional, employment, cyber), and (3) intentional or contractual liabilities except where a carve-back restores them. When a question describes a denial, trace it to one of these three categories and the answer follows.

Test Your Knowledge

A plumbing contractor installs piping that later bursts, flooding and ruining the building owner's stored equipment. Under the CGL business-risk exclusions, which cost is covered?

A
B
C
D
Test Your Knowledge

A manufacturing company hosts a holiday party and serves alcohol to employees. One employee causes an auto accident afterward and the injured third party sues the company. How does the CGL liquor liability exclusion apply?

A
B
C
D