10.2 CGL Coverage B: Personal and Advertising Injury, Coverage C: Medical Payments
Key Takeaways
- Coverage B triggers on an enumerated 'offense' (not an occurrence) and covers seven listed personal and advertising injury offenses.
- Patent and trademark infringement are NOT covered; only copyright, trade dress, and slogan infringement in the insured's advertisement are.
- Coverage B has its own limit but shares the General Aggregate; defense costs are paid in addition to the limit.
- Coverage C (Medical Payments) is no-fault, pays a low per-person sublimit ($5,000-$10,000) regardless of liability, and excludes the insured and its employees.
- Coverage C expenses typically must be incurred within one year of an accident occurring during the policy period.
Coverage B: Personal and Advertising Injury Liability
While Coverage A responds to physical harm (BI/PD), Coverage B responds to a defined list of non-physical, offense-based injuries. The trigger is different: Coverage B applies to 'personal and advertising injury' caused by an offense arising out of the insured's business, committed during the policy period - not an 'occurrence.'
The ISO definition of personal and advertising injury enumerates seven offenses. Memorize these for the exam; they are frequently tested individually.
The Seven Coverage B Offenses
| # | Offense |
|---|---|
| 1 | False arrest, detention, or imprisonment |
| 2 | Malicious prosecution |
| 3 | Wrongful eviction, wrongful entry, or invasion of right of private occupancy |
| 4 | Oral or written publication that slanders/libels a person or organization (defamation) |
| 5 | Oral or written publication that violates a person's right of privacy |
| 6 | The use of another's advertising idea in your advertisement |
| 7 | Infringing upon another's copyright, trade dress, or slogan in your advertisement |
Note that patent and trademark infringement are NOT covered under Coverage B - only copyright, trade dress, and slogan in the insured's advertisement. This is a classic distractor.
Coverage B Limits and Exclusions
Coverage B has its own Personal and Advertising Injury Limit (often equal to the Each Occurrence limit, e.g., $1,000,000), and it is subject to the General Aggregate. Like Coverage A, defense costs are paid in addition to the limit.
Key Coverage B exclusions include: injury caused by the insured with knowledge it was false; material published before the policy period; criminal acts; breach of contract (except implied contract to use another's advertising idea); and quality/performance of goods in advertising (failure of goods to conform to advertised statements). Media and internet-type businesses are also restricted.
Coverage C: Medical Payments
Coverage C pays medical expenses for bodily injury caused by an accident on premises the insured owns/rents, on ways next to those premises, or because of the insured's operations - regardless of fault. This is goodwill, no-fault coverage designed to settle minor injuries quickly and discourage liability suits.
Medical expenses must be incurred and reported within a stated time (typically the injury must occur during the policy period and expenses incurred within one year of the accident date). Coverage C pays reasonable expenses for first aid, medical/surgical/dental services, and necessary ambulance, hospital, and funeral services.
Coverage C Limit, Persons Excluded, and a Worked Example
The Medical Expense Limit is a low per-person sublimit, commonly $5,000 or $10,000 per person, and it is subject to the General Aggregate. Coverage C does not apply to: the named insured or its employees (covered by workers' comp), tenants, athletic-participation injuries, or anyone covered by workers' compensation.
Worked example: A customer slips in the insured's store and incurs $4,200 in medical bills. The Medical Expense Limit is $5,000 per person. Under Coverage C, the insurer pays the $4,200 without any liability determination - fault is irrelevant. If the customer instead sued and obtained a $60,000 judgment, that claim would shift to Coverage A (Each Occurrence limit), not Coverage C.
Coverage B: The Named Offenses
CGL Coverage B — Personal and Advertising Injury Liability (ISO CG 00 01) does not cover bodily injury or property damage. Instead it responds to a closed list of named offenses, which you should memorize:
- False arrest, detention, or imprisonment
- Malicious prosecution
- Wrongful eviction or wrongful entry / invasion of the right of private occupancy
- Oral or written publication that slanders or libels a person or organization
- Oral or written publication that violates a person's right of privacy
- The use of another's advertising idea in your advertisement
- Infringing upon another's copyright, trade dress, or slogan in your advertisement
Unlike Coverage A, there is no occurrence requirement — the trigger is the commission of a listed offense during the policy period.
Coverage C and a Worked Comparison
Coverage C — Medical Payments pays reasonable medical expenses for bodily injury to a member of the public, regardless of the insured's fault, when the injury occurs on premises the insured owns/rents or because of the insured's operations. The default limit is $5,000 per person, and the expense must be incurred and reported within a stated period (commonly one year). It does not apply to the insured, employees, tenants, or anyone whose injury arises from a business excluded under Coverage A.
Worked example: a customer trips in a store and the merchant, wanting goodwill, asks the insurer to pay the $3,000 ER bill. Coverage C pays without a liability finding. If the customer later sues for $200,000 alleging negligence, Coverage A (BI) responds and any Coverage C payment is typically credited against the damages. Trap: Coverage C is no-fault goodwill; Coverage A requires legal liability.
Coverage B Exclusions and the Advertising Nexus
Coverage B's seven named offenses are narrowed by exclusions the exam tests: injury caused by the insured with knowledge of falsity; material published before the policy period; criminal acts; breach of contract; offenses by businesses in advertising, broadcasting, or internet media/design (their core operations need a media-liability policy); and intellectual-property infringement except the specifically covered copyright, trade dress, and slogan in an advertisement.
For the advertising offenses, there must be a genuine advertisement — a notice broadcast to the general public about the insured's goods/services. Worked example: a retailer's ad copies a competitor's slogan; Coverage B's 'use of another's advertising idea / slogan infringement' responds. But if the same retailer is in the business of designing ads for others and is sued for a client's campaign, the media exclusion bars Coverage B. Trap: patent and trademark infringement are not covered offenses — only copyright, trade dress, and slogan in the insured's own advertisement.
A clothing retailer is sued because its magazine ad copied a competitor's distinctive slogan. Which CGL coverage responds, and why?
A store visitor trips and incurs $6,500 in medical bills. The CGL Medical Expense Limit is $5,000 per person. Under Coverage C, how much will the insurer pay and on what basis?