4.5 System Demand, Water Production & Design Basics
Key Takeaways
- Maximum day demand is typically 1.5–2.5 times average day demand, and peak hour demand is typically 1.5–2 times maximum day demand; peaking factors grow larger as the system gets smaller.
- Source capacity must meet maximum day demand with the largest pump out of service, and the distribution system must deliver maximum day demand plus fire flow while holding at least 20 psi.
- Tank level is the practical control signal for matching production to demand; a tank that does not recover overnight is the early warning that maximum day demand has arrived.
- Mains serving fire hydrants are commonly a minimum of 6 inches, and looping is preferred over dead ends, which stagnate and lose disinfectant residual.
- Conservation staging escalates from voluntary appeals through odd/even irrigation and mandatory restrictions to emergency essential-use-only, triggered by storage and source data.
4.5 System Demand, Water Production & Design Basics
The Need-to-Know Criteria open the Distribution System Components area with three demand tasks: assess water production (including water restrictions and demand), adjust water production to meet demand, and aid in the design of water distribution projects. Demand is the number every other design decision hangs on — pipe size, storage volume, pump capacity, and when you tell customers to stop watering lawns.
The Four Demand Numbers
| Term | Definition | Typical relationship |
|---|---|---|
| Per-capita demand | Gallons per person per day (gpcd) | ~100 gpcd is a common planning figure for a small residential system |
| Average day demand (ADD) | Total annual volume ÷ 365 | The baseline |
| Maximum day demand (MDD) | The single highest-use day of the year | 1.5–2.5 × ADD |
| Peak hour demand (PHD) | The highest single hour | 1.5–2 × MDD (roughly 3–5 × ADD) |
The multipliers between them are peaking factors, and they get larger as the system gets smaller. A city of 200,000 averages out thousands of independent users; a system serving 400 people sees everyone shower between 6 and 8 a.m., so its peak hour towers over its average. This is why Class I systems need proportionally more storage than large ones.
Worked example. A system serves 480 people at 100 gpcd.
- ADD = 480 × 100 = 48,000 gpd
- MDD at a factor of 2.0 = 48,000 × 2.0 = 96,000 gpd
- PHD at a factor of 1.8 × MDD = 96,000 × 1.8 = 172,800 gpd, which is 172,800 ÷ 1,440 = 120 gpm
That 120 gpm — not the 33 gpm average — is what the distribution mains and the pumps must actually deliver.
Matching Production to Demand
Demand is not something the operator controls; production is. In practice, tank level is the control signal. As demand draws the tank down, level controls start the well or booster pump; as it refills, they stop it. The operator's daily job is to confirm that the automatic logic is actually keeping up:
- Read the master meter and tank level at the same time each day and compare with the same day last week.
- Start additional pumps or lead/lag stages when the tank is not recovering overnight — the classic early warning that MDD is arriving.
- Adjust flow-control valves to balance zones so one pressure zone does not starve another.
- Watch run hours. A well running 20 hours a day in July has no reserve left for a main break or a fire.
- Document the day's production, demand, and tank behavior in the operator log — this record is what a state sanitary survey reviews to judge whether source capacity is adequate.
Capacity Criteria a Class I Operator Should Know
Design guidance such as the Ten States Standards sets the benchmarks the state reviews against:
- Source capacity must at minimum meet the maximum day demand with the largest pump out of service.
- Distribution capacity must deliver maximum day demand plus fire flow while holding at least 20 psi everywhere, or peak hour demand while holding normal service pressure — whichever is more demanding.
- Normal working pressure in the distribution system should be about 35–80 psi.
- Storage covers three needs stacked together: equalization (the daily peak the source cannot follow), fire reserve, and emergency reserve for outages.
Design Inputs the Operator Contributes
You will not stamp drawings, but operators are routinely asked to review distribution project plans, and the criteria are testable:
- Minimum main size — commonly 6 in where fire hydrants are served (8 in in many modern standards); 2-in and smaller mains cannot deliver fire flow.
- Loop the system. Dead ends stagnate, lose residual, and can only be fed from one direction. Where a dead end is unavoidable, it gets a blow-off for flushing.
- Hydrant spacing and valve placement — enough valves that a break isolates a short segment rather than a neighborhood.
- Depth of cover below the local frost line.
- Separation from sewer — 10 ft horizontal, 18 in vertical with water on top.
Water Restrictions and Conservation Staging
When demand outruns supply — drought, a well out of service, a hot dry week — the utility moves through conservation stages defined in its drought or water-shortage plan. A typical ladder:
| Stage | Trigger | Typical measures |
|---|---|---|
| 1 — Voluntary | Tank recovery slowing; demand near MDD | Public appeal to reduce irrigation |
| 2 — Odd/even | Sustained MDD; source near capacity | Irrigation limited by address on alternating days |
| 3 — Mandatory restriction | Source cannot meet demand | Irrigation banned; no car washing or filling pools |
| 4 — Emergency | Storage critically low; system integrity at risk | Essential indoor and firefighting use only |
The operator's role is to recognize the trigger from the data — falling tank levels that do not recover overnight, wells running continuously, pressure sagging at the system periphery — and to report it early enough that management can act. Waiting until storage is empty removes every option except an emergency notice.
A system serves 480 people at 100 gpcd. Using a maximum day factor of 2.0 and a peak hour factor of 1.8 times maximum day, what peak hour flow must the mains deliver?
An operator notices the storage tank has stopped recovering to full overnight during a hot dry week, even though no leaks are known. What is the most appropriate interpretation and response?