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Key Facts: Haryana BSEH SS NSQF BFSI Exam

BFI 978

BSEH Senior Secondary NSQF subject code (BFSI)

BSEH Class 12 NSQF syllabus / QP design 2025–26

30 + 50 + 20

Theory + Practical + Internal Assessment

BSEH NSQF Course Structure 2025–26 (confirm circular)

2h 30m

Theory Paper Duration

BSEH NSQF Question Paper Design 2025–26

33%

Typical Pass Threshold

Standard BSEH Senior Secondary passing criteria (confirm current circular)

100 FREE

English MCQ practice questions on this page

OpenExamPrep 2026 study adaptation

BSEH Senior Secondary NSQF BFSI (Code BFI 978) is Haryana’s Class 12 Banking, Financial Services & Insurance skill paper: Theory 30 + Practical 50 + IA 20 = 100, about 2h 30m theory, pass typically 33%. Free English MCQ practice covers cashless banking, microfinance, customer service, ethics, and employability—not a full written/practical simulation.

Sample Haryana BSEH SS NSQF BFSI Practice Questions

Try these sample questions to review concepts for the Haryana BSEH SS NSQF BFSI exam. Each question includes a detailed explanation. Start the interactive quiz above for the full 100+ question experience with AI tutoring.

1What is a banking transaction in the Indian banking system?
A.Any exchange of money or value through a bank account or bank channel such as deposit, withdrawal, transfer, or loan-related payment
B.Only the printing of new currency by the Reserve Bank of India
C.Only stock-exchange trades executed by brokers
D.Only informal cash lending between friends
Explanation: A banking transaction is an authorized movement of funds or value through bank accounts or bank channels—deposits, withdrawals, transfers, loan credits/debits, and similar operations.
2Which of the following is a cash deposit banking transaction?
A.Buying shares with a demat account only
B.Placing physical currency or coins into a bank account and receiving credit for that amount
C.Paying a utility bill with a prepaid mobile wallet that never touches a bank ledger
D.Writing a personal diary entry about planned savings
Explanation: Cash deposit means handing over physical cash at a branch, ATM cash recycler, or authorized channel so the bank credits the customer’s account.
3Cash withdrawal from a bank account primarily means:
A.Increasing the account balance without any debit
B.Only transferring funds to another customer’s account
C.Receiving physical cash against a debit to the customer’s account
D.Closing a fixed deposit before maturity without cash
Explanation: Cash withdrawal debits the account and delivers physical currency to the account holder or authorized person.
4A loan instalment deposit is best described as:
A.Opening a new demat account for equities
B.Buying foreign currency for travel only
C.Cashing a third-party cheque without a loan
D.Paying a scheduled EMI or instalment amount toward an outstanding loan account
Explanation: Loan instalment deposit means the borrower remits the due EMI/instalment so the loan account is updated for principal and interest as applicable.
5Money transfer or fund transfer between bank accounts typically involves:
A.Only mailing physical currency notes by post
B.Moving funds from one account to another through channels such as NEFT, RTGS, IMPS, UPI, or branch/kiosk transfer facilities
C.Only changing the account holder’s name without moving money
D.Only printing a passbook without any debit or credit
Explanation: Fund transfer is electronic or assisted movement of money between accounts using authorized payment systems and bank channels.
6In microfinance and banking-agent contexts, ‘working as an agent’ often refers to:
A.Acting as an unregulated money lender without any bank relationship
B.Only managing a stock-brokerage terminal
C.Performing limited banking services for customers on behalf of a bank or financial institution under authorized rules
D.Issuing independent currency notes
Explanation: Business correspondents / CSPs and similar agents deliver specified banking services for a bank under a contract and code of conduct.
7What is a banking kiosk primarily used for in financial-inclusion delivery?
A.A warehouse for storing gold jewellery of all bank customers
B.A courtroom for settling only cheque-bounce cases
C.A printing press for academic textbooks
D.A point where authorized staff or agents help customers complete basic banking and related transactions using connected systems
Explanation: Banking kiosks support account services, transfers, and other assisted digital/banking operations, often in locations closer to underserved customers.
8Customer Service Point (CSP) in banking outreach is best described as:
A.An authorized last-mile outlet or agent location that delivers specified banking and financial services to customers
B.The RBI’s monetary-policy committee meeting room
C.A stock-exchange trading floor for F&O only
D.An insurance company headquarters only
Explanation: CSPs extend bank services into communities through authorized agents/outlets, supporting deposits, withdrawals, transfers, and related inclusion activities under bank rules.
9Which role of a Customer Service Point (CSP) directly supports financial literacy?
A.Hiding all product terms from customers
B.Encouraging customers to avoid bank accounts permanently
C.Explaining products, processes, and responsible usage of formal financial services so customers make informed decisions
D.Selling only unregulated chit funds without disclosure
Explanation: Financial-literacy activities at CSPs help customers understand accounts, payments, credit, insurance, and scheme features so inclusion is meaningful, not just account opening.
10Uniform branding at CSPs and banking outlets mainly helps to:
A.Guarantee every loan is interest-free forever
B.Replace the need for KYC completely
C.Allow agents to ignore the bank’s code of conduct
D.Signal authorized affiliation so customers can recognize legitimate service points and trust the channel
Explanation: Consistent branding and signage reduce confusion with unauthorized operators and reinforce that the outlet works under a bank’s identity and standards.

About the Haryana BSEH SS NSQF BFSI Exam

The Haryana Senior Secondary NSQF Banking, Financial Services & Insurance examination is the Class 12 skill-subject paper conducted by the Board of School Education Haryana (BSEH). Subject code BFI 978 assesses cash and cashless banking transactions, kiosk/CSP delivery, KYC, social-security schemes (PMJJBY, PMSBY, APY), microfinance services, customer-centric orientation, banking integrity and ethics, teamwork, and Class 12 employability skills (communication, self-management, ICT, entrepreneurship, green skills). Full subject marks under the 2025–26 scheme are Theory 30 (60/2) + Practical 50 + Internal Assessment 20 = 100, with a theory duration of about 2 hours 30 minutes. The official paper is a mixed written theory exam plus practical/portfolio/viva components, not pure multiple-choice. The 100 questions on this page are an English-language multiple-choice study adaptation with step-by-step explanations for concept drills and self-assessment.

Exam sponsor: Board of School Education Haryana (BSEH). The requirements and fees below concern the certification or admission exam, separate from our free practice resources.

Assessment

Official (2025–26): Theory paper Code BFI 978, about 2 hours 30 minutes — Objective 15 marks, Very Short 12, Short Answer 18, Essay 15 (60 marks total, Theory contribution 30 after 60/2 scaling); External Practical 50 (hands-on skill written/practical, portfolio, viva components per Board scheme); Internal Assessment 20; grand total 100. Local bank: English MCQ study adaptation with explanations.

Time Limit

2 hours 30 minutes for the theory paper (confirm the current BSEH Senior Secondary timetable / date sheet for Code BFI 978)

Passing Score

Typically 33% under standard BSEH Senior Secondary / NSQF skill-subject rules; confirm the latest Board circular for external theory, practical, and aggregate requirements.

Exam / Certification Fees

Included in the annual BSEH Senior Secondary examination fee notification.

Exam sponsor website

Reported exam pass rate: Overall Senior Secondary pass percentages are published with each BSEH result; no fixed standing subject-wise BFSI pass-rate figure is used here.. Exam sponsor website

Fees, eligibility, and exam policies can change. Confirm them with the exam sponsor before applying or paying.

Our practice resources: topics covered

We aim to reflect publicly available exam outlines and topic information in our study resources. Coverage, format, and difficulty may differ from the actual exam, and we cannot guarantee that every detail is accurate or current. Confirm exam requirements, fees, and policies with the official exam sponsor.

27%

Cash and Cashless Transaction

Banking transactions; kiosk and CSP channels; KYC; PMJJBY, PMSBY, APY; grievances; MUDRA Shishu/Kishore/Tarun repayment; cash-disbursement updates, periodic reports, and SOP.

25%

Microfinance Services to Customers

Financial-soundness assessment; follow-up visits; term and working-capital loans; insurance basics; post-sale service; retention and cross-selling; defaulter management and asset classification.

17%

Customer Centric Service Orientation

Client relationships; communication skills; language/gender/cultural/social sensitivity; irate-customer handling; feedback; avoiding mis-selling; protecting brand value.

15%

Integrity, Banking Ethics & Team Work

Depositors and DICGC; integrity and code of conduct; unfair/corrupt practices; customer data security; IP awareness; ethical behaviour; teamwork and CRM.

16%

Employability Skills

Active listening, grammar/sentences; motivation, result orientation, self-awareness; spreadsheets and presentations; entrepreneurship; green jobs.

Preparing for the Haryana BSEH SS NSQF BFSI Exam

What You Need to Know

  • Passing score: Typically 33% under standard BSEH Senior Secondary / NSQF skill-subject rules; confirm the latest Board circular for external theory, practical, and aggregate requirements.
  • Assessment: Official (2025–26): Theory paper Code BFI 978, about 2 hours 30 minutes — Objective 15 marks, Very Short 12, Short Answer 18, Essay 15 (60 marks total, Theory contribution 30 after 60/2 scaling); External Practical 50 (hands-on skill written/practical, portfolio, viva components per Board scheme); Internal Assessment 20; grand total 100. Local bank: English MCQ study adaptation with explanations.
  • Time limit: 2 hours 30 minutes for the theory paper (confirm the current BSEH Senior Secondary timetable / date sheet for Code BFI 978)
  • Exam / certification fees: Included in the annual BSEH Senior Secondary examination fee notification. Official sources

Using Our Practice Resources

  • Work through all 100 available questions
  • Review every answer and explanation
  • Track weak areas and revisit them
  • Use our AI tutor for tough concepts

Haryana BSEH SS NSQF BFSI: Suggested Study Strategy

1Memorize full forms: KYC, CSP, PMJJBY, PMSBY, APY, MUDRA, NPA, DICGC, CRM, NIM, SOP, NSQF.
2Contrast PMJJBY (life cover) vs PMSBY (accident cover) vs APY (pension) before essay/short answers.
3Know MUDRA stages: Shishu ≤ ₹50,000; Kishore above ₹50,000 to ₹5 lakh; Tarun above ₹5 lakh to ₹10 lakh.
4Trace asset quality: Standard → Sub-standard → Doubtful → Loss (NPA grades).
5Practise short written answers on CSP roles, KYC purpose, post-sale service, integrity vs unfair practices, and irate-customer handling.
6Link employability units (listening, spreadsheets, entrepreneurship, green jobs) to BFSI workplace scenarios.
7Build a practical glossary notebook of definitional words used in cashless banking, loans, insurance, and ethics for viva readiness.

Frequently Asked Questions

Is the official BSEH Senior Secondary NSQF BFSI exam multiple-choice?

No. The official BSEH Senior Secondary NSQF Banking, Financial Services & Insurance paper (Code BFI 978) is a mixed written theory examination (objective items including MCQs, fill-in-the-blanks, one-word, and assertion–reason; plus very short, short, and essay items) with practical, portfolio, and viva components. The 100 questions on this page are an English-language MCQ study adaptation with explanations—they are not a full simulation of the official format.

What is the marks split and theory duration for BSEH Senior Secondary NSQF BFSI?

Under the 2025–26 BSEH scheme, Theory is 30 marks (60 marks paper scaled by 60/2), External Practical is 50, and Internal Assessment is 20 (grand total 100). The theory paper is designed for about 2 hours 30 minutes. Confirm practical/IA rules and the current date sheet on bseh.org.in.

What is the passing score for BSEH Senior Secondary NSQF BFSI?

Under typical BSEH Senior Secondary rules, candidates need about 33% as the pass threshold for relevant external and aggregate components. Verify the latest Board circular for your examination year, including any separate practical requirements.

What syllabus does BSEH Senior Secondary NSQF BFSI follow?

Class 12 Banking, Financial Services & Insurance (Code BFI 978) covers Cash and Cashless Transaction, Microfinance Services to Customers, Customer Centric Service Orientation, Integrity/Banking Ethics and Team Work, plus Employability Skills (communication, self-management, ICT, entrepreneurship, green skills). See the Class 12 NSQF QP design catalog on bseh.org.in.

How much does the BSEH Senior Secondary NSQF BFSI exam cost?

BFSI is not separately priced as a public standalone fee. The fee is included in the annual BSEH Senior Secondary examination fee notification. Check https://bseh.org.in for the current fee circular—do not rely on outdated fixed rupee figures from unofficial sources.

How should I use this free MCQ bank for the official paper?

Use these MCQs for daily concept drills on cashless banking, microfinance, customer service, ethics, and employability. Also practise written short and essay answers from the skill textbook, complete practical notebook/portfolio work, and revise viva terminology so you are ready for theory, practical, and internal assessment.