110+ Free AI Business Professional Practice Questions

Understand generative AI fundamentals

Understand how Microsoft 365 Copilot works, including grounding with Microsoft Graph and the semantic index, large language models and tokens, and how context like work files, web data, and the current app shapes responses. Differentiate chat versus agent experiences, know when to create an agent, and identify responsible AI and data protection practices such as fabrications, prompt injection, over-reliance, verification, and how permissions and sensitivity labels restrict results.

Manage prompts and conversations by using AI

Create effective prompts using goal, context, source, and expectations; select appropriate resources; and put sources last for emphasis. Save, schedule, and share prompts, and manage conversations by finding, renaming, and deleting chats and adding them to notebooks. Create and manage Copilot agents, deciding between the Agent Store and building new, configuring agents from templates with knowledge sources, instructions, capabilities, and suggested prompts, and sharing them.

Draft and analyze business content by using AI

Create documents from a prompt or an existing document, generate management summaries, and move data and insights between Microsoft 365 apps such as Word, Excel, PowerPoint, and Outlook. Use Copilot in Teams for meeting recaps and catch-up from a transcript, use Copilot Pages for real-time collaboration and Notebooks for organizing work, and understand how Copilot uses memory and instructions to personalize help.