Cisco Certified Support Technician (CCST) IT Support Vocabulary Game
Exam terms with clues and explanations by OpenExamPrep.
About the Cisco Certified Support Technician (CCST) IT Support Vocabulary Games
4 free word games built on 20 Cisco Certified Support Technician (CCST) IT Support terms across 12 topics. Every game deals terms at random and shows what each term means, so you can keep playing as long as you like.
How to Play
- 1.Read the clue and type the term (3 to 6 letters).
- 2.Green: right spot. Yellow: wrong spot. Gray: not in the term.
- 3.Solve it in 6 tries, then read the explanation.
- 1.Swap two neighboring tiles to line up 3 of the same term.
- 2.Longer lines, two lines at once and chains score more.
- 3.Play until no swap can make a line.
- 1.Flip two cards. A matching pair stays face up.
- 2.Each pair you find shows what the term means.
- 3.Clear the board in as few moves as you can.
- 1.Find each listed term in the letter grid.
- 2.Drag across its letters: across, down or diagonally.
- 3.Find all five as fast as you can.
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Topics in the Cisco Certified Support Technician (CCST) IT Support Vocabulary Game
Help desk concepts
Hardware safety
Storage and components
Ports and cables
Network connectivity
Wireless networking
Resource access
Phone and tablet support
Operating system issues
Security threats
Data confidentiality
Support connections
Sources for these terms (21)
- Service Level Agreement (SLA) · Source checked 2026-11-07
- Measurement Guide for Information Security: Volume 1 · Source checked 2026-11-07
- Part 1: An Introduction to ESD · Source checked 2026-11-07
- NVM Express · Source checked 2026-11-07
- HDMI Specifications and Programs · Source checked 2026-11-07
- Serial ATA Revision 3.5 Gold · Source checked 2026-11-07
- The Domain Name System · Source checked 2026-11-07
- RFC 2131: Dynamic Host Configuration Protocol · Source checked 2026-11-07
- IPv4InterfaceProperties.IsAutomaticPrivateAddressingActive Property · Source checked 2026-11-07
- Add Wi-Fi settings for Windows devices in Intune · Source checked 2026-11-07
- What is SMB File Sharing for Windows and Windows Server? · Source checked 2026-11-07
- Group Policy overview for Windows Server · Source checked 2026-11-07
- Mobile Device Management (MDM) · Source checked 2026-11-07
- HTTP caching · Source checked 2026-11-07
- Windows startup settings · Source checked 2026-11-07
- multi-factor authentication · Source checked 2026-11-07
- Rules and Policies - Protecting PII - Privacy Act · Source checked 2026-11-07
- spam · Source checked 2026-11-07
- Remote Desktop Protocol · Source checked 2026-11-07
- Virtual Network Computing · Source checked 2026-11-07
- RFC 6143: The Remote Framebuffer Protocol · Source checked 2026-11-07
About the CCST IT Support Exam
The Cisco Certified Support Technician (CCST) IT Support exam validates the skills needed for a Tier 1 help desk or IT support technician role. It covers IT support fundamentals (hardware, peripherals, operating systems), networking basics for support, software installation and user management, printer and mobile device support, security awareness, remote support tools, troubleshooting methodology, and customer service. The CCST IT Support is an entry-level credential that can lead into CCNA, CCST Networking, and CCST Cybersecurity.
Exam sponsor: Cisco / Certiport. The requirements and fees below concern the certification or admission exam, separate from our free practice resources.
Assessment
Question count not published by the exam provider
Time Limit
50 minutes
Passing Score
Not published by Cisco
Reported exam pass rate: Not published. Cisco does not publish exam-level pass rates. Exam sponsor website
Fees, eligibility, and exam policies can change. Confirm them with the exam sponsor before applying or paying.
Frequently Asked Questions
Is the CCST IT Support vocabulary game free?
Yes. The game is free to play with no sign-up. Signing in adds AI explanations for any term.
How do the CCST IT Support vocabulary games work?
There are 4 games built on 20 CCST IT Support terms. In Guess the Term, a clue describes one term and you have six tries to spell it, with green, yellow and gray letters showing how close you are. In Term Match, six terms appear as colored tiles; swap neighbors to line up three or more of the same term, and each match shows what the term means. In Term Pairs, twelve face-down cards hide six pairs of terms; flip two at a time to find each pair, and every pair you find shows what the term means. In Term Search, five terms hide in a grid of letters, reading across, down or diagonally; drag across a term to circle it, and each term you find shows what it means.
Where do the CCST IT Support terms come from?
OpenExamPrep researched each term from the Cisco / Certiport content outline and primary sources, listed under Sources on this page. The game is independent study material, not an official exam resource.
What is the CCST IT Support exam?
The Cisco Certified Support Technician (CCST) IT Support is an entry-level Cisco certification that validates the skills required for a Tier 1 help desk or IT support technician. It covers hardware, operating systems, networking basics, software management, security awareness, printers, mobile devices, remote support, ticketing, and customer service.
How many questions are on the CCST IT Support exam?
Cisco does not publish the number of questions or the passing score for the CCST IT Support exam (100-140). The exam lasts 50 minutes and tests entry-level IT support tasks such as queue and time management, documentation, troubleshooting, assisting end users, managing computer components and identifying security threats.