Free Google IT Support Exam Flashcards
Memorize 50 essential terms and definitions for the Google IT Support Professional Certificate. See the term, recall the definition, then flip to check yourself.
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About These Google IT Support Flashcards
These 50 flashcards are designed to help you memorize key terms and definitions for the Google IT Support Professional Certificate. Each card shows a term on the front and its definition on the back—the classic flashcard format for vocabulary memorization. Use these alongside our practice questions to build both recall and comprehension.
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Frequently Asked Questions
Is the Google IT Support Certificate worth it in 2026?
Yes, the Google IT Support Certificate remains highly valuable for entry-level IT careers. 75% of graduates report positive career outcomes (new job, promotion, or raise) within 6 months. Companies like Walmart, Google, and Bank of America hire directly from this program. At ~$300 total (6 months x $49), it's significantly cheaper than traditional IT education. The certificate is recognized as equivalent to 4 years of experience by Google.
How long does the Google IT Support Certificate take?
Google estimates 6 months at 10 hours per week, but motivated learners complete it in 3-4 months. The program has 5 courses: Technical Support Fundamentals, Networking, Operating Systems, System Administration, and IT Security. Each course takes 3-5 weeks. The self-paced format allows faster completion - some finish in 2 months with 20+ hours weekly. You pay monthly, so faster completion saves money.
What jobs can I get with Google IT Support Certificate?
The certificate prepares you for roles including: IT Support Specialist ($45K-$65K), Help Desk Technician ($40K-$55K), Desktop Support Analyst ($45K-$70K), Technical Support Representative ($35K-$50K), and Junior System Administrator ($50K-$70K). Over 150 employers including Google, Verizon, Dell, and Infosys recognize this certificate. It's designed for complete beginners with no prior IT experience.
Is the Google IT Support Certificate hard?
The program is designed for complete beginners, so difficulty is manageable with consistent effort. Challenging topics include networking (IP addressing, subnetting), Linux command line, and troubleshooting methodology. Each course has quizzes and hands-on labs. You need 80% to pass each module, with unlimited retakes. The self-paced format lets you spend extra time on difficult concepts. Most learners with no IT background successfully complete the program.
How does Google IT Support compare to CompTIA A+?
Google IT Support costs ~$300 (6 months subscription) while CompTIA A+ costs $478 (two exams at $239 each). Google is self-paced online learning; A+ requires passing two proctored exams. A+ is more widely recognized in traditional IT hiring and is DoD-approved. Google's certificate is newer but backed by a major tech company with direct hiring partnerships. Many professionals get both - Google for learning, A+ for certification recognition.
What topics does Google IT Support cover?
The 5-course program covers: 1) Technical Support Fundamentals - hardware, troubleshooting, customer service; 2) Computer Networking - OSI model, TCP/IP, DNS, DHCP; 3) Operating Systems - Windows, Linux, macOS management; 4) System Administration - directory services, virtualization, cloud; 5) IT Security - authentication, encryption, security best practices. Hands-on labs provide practical experience with real-world scenarios.