8.3 Occurrence vs. Claims-Made Triggers
Key Takeaways
- Occurrence policies (ISO CG 00 01, homeowners, personal auto) respond when the injury happens; claims-made policies (ISO CG 00 02, most E&O/D&O/malpractice) respond when the claim is first made.
- Claims-made coverage uses a retroactive date (earliest covered injury date) and an extended reporting period or tail for late-reported claims.
- The CGL uses a per-occurrence limit, a general aggregate, and a separate products-completed operations aggregate, plus personal & advertising injury, medical payments, and fire legal limits.
- At trigger transitions, buy a supplemental tail from the old insurer or prior-acts (nose) coverage from the new one to avoid orphaned late-reported claims.
What a Coverage Trigger Decides
A coverage trigger determines which policy responds to a loss — critical when injury and the resulting claim fall in different policy years (the "long-tail" problem common to liability). The two triggers are tested on virtually every P&C exam.
| Trigger | Coverage applies when... | Typical Forms |
|---|---|---|
| Occurrence | the bodily injury or property damage HAPPENS during the policy period (regardless of when the claim is filed) | ISO CGL Occurrence form (CG 00 01), Homeowners, Personal Auto |
| Claims-made | the CLAIM is first made against the insured during the policy period (and after the retroactive date) | ISO CGL Claims-Made form (CG 00 02), most E&O, D&O, medical malpractice |
The ISO Commercial General Liability Forms
The Commercial General Liability (CGL) policy is issued on two ISO coordinated forms:
- CG 00 01 — Occurrence form: responds when the injury/damage occurs during the term. Simplest to administer; no retroactive date.
- CG 00 02 — Claims-Made form: responds when the claim is first made during the term, on or after the retroactive date.
Both use the same standard limits structure: a Per-Occurrence limit, a General Aggregate, a Products-Completed Operations Aggregate, Personal & Advertising Injury limit, Medical Payments, and Damage to Premises Rented to You (Fire Legal).
Trap: The General Aggregate caps all covered losses in the policy year EXCEPT products-completed operations, which has its own separate aggregate.
Claims-Made Mechanics: Retroactive Date and Tail
Claims-made coverage adds two features the exam loves:
- Retroactive date: the earliest date an injury can occur and still be covered. An injury BEFORE the retroactive date is never covered, no matter when the claim is filed. Advancing (moving forward) the retro date narrows coverage — a red flag at renewal.
- Extended Reporting Period (ERP / "tail"): lets claims be reported after the policy ends for injuries that occurred during the term.
- Basic (mini) tail: automatic, short (often 60 days for any claim, up to 5 years for occurrences already reported).
- Supplemental tail: purchased, UNLIMITED reporting time for the additional premium.
Worked timing: Injury occurs March 2025 (after a Jan 2024 retro date) but the lawsuit is not filed until 2027. A claims-made policy in force in 2025 covers it ONLY if a tail/ERP is in effect when the 2027 claim is made; an occurrence policy from 2025 covers it outright.
Why the Distinction Matters at Transition
Moving between trigger types creates gaps if mishandled:
- Switching FROM occurrence TO claims-made: prior occurrence policies still cover earlier injuries, so the new claims-made retro date can match the switch date.
- Switching FROM claims-made TO occurrence (or to a new insurer): buy a supplemental ERP (tail) from the old insurer, or require prior acts (nose) coverage from the new one, so late-reported claims for old injuries are not orphaned.
- Going bare or retiring: an unlimited supplemental tail prevents a coverage gap for incidents that already happened.
Basic, Mini, and Supplemental ERPs
Claims-made policies offer extended reporting periods (ERPs, or "tails") so claims made after the policy ends but arising from covered prior acts can still be reported:
| ERP | Trigger | Duration |
|---|---|---|
| Basic / automatic (short tail) | Free, automatic at expiration | ~60 days for claims, ~5 years for already-noticed circumstances |
| Mini-tail | Automatic | Short window for claims first made shortly after expiration |
| Supplemental (full tail) | Purchased by endorsement | Often unlimited time to report prior-act claims |
The supplemental ERP is critical when a professional retires or switches carriers, preventing a coverage gap for work already performed.
Reading a Trigger Scenario
The exam tests trigger logic with date scenarios. Under an occurrence policy, the policy in force when the injury happened responds — even if the claim arrives a decade later, which is why occurrence forms accumulate "long-tail" liability. Under a claims-made policy, the policy in force when the claim is first made responds, provided the injury occurred on or after the retroactive date and before policy expiration. A claim for an injury before the retroactive date is not covered, no matter when reported — the single most common claims-made trap on the exam.
Laser Dates, Nose Coverage, and Stepped Premiums
When a buyer moves from one claims-made insurer to another, the new carrier can either match the old retroactive date (preserving prior-acts coverage, called nose or prior-acts coverage) or impose a new retroactive date, leaving the buyer to purchase a tail from the old carrier. Underwriters sometimes apply a laser — a specific exclusion for a known problem date or matter. Claims-made premiums are typically stepped, rising in the first several mature years as the prior-acts exposure grows, then leveling off — another reason an exiting insured needs a tail rather than just non-renewing.
Trigger Quick-Reference
| Feature | Occurrence | Claims-made |
|---|---|---|
| Policy that responds | In force when injury occurs | In force when claim is made |
| Retroactive date | None | Yes — caps prior acts |
| Tail (ERP) needed | No | Yes, to avoid a gap |
| Long-tail exposure | Held by old insurer | Managed via retro date + tail |
Bottom line: Occurrence shifts long-tail risk to the insurer that wrote the policy when the harm happened; claims-made keeps that risk with the current insurer only while coverage (and the retro date) stays intact.
An incident causing bodily injury occurs in 2024, but the injured party does not file a claim until 2027. Which trigger guarantees the 2024 policy responds without any reporting extension?
On a claims-made policy, what is the function of the retroactive date?