3.3 Employee Illness Reporting & Exclusions
Key Takeaways
- Food handlers are legally obligated to report symptoms of illness and diagnoses of the 'Big 6' foodborne pathogens to management immediately.
- The 'Big 6' pathogens (Norovirus, Hepatitis A, Shigella, STEC, Salmonella Typhi, Nontyphoidal Salmonella) are highly contagious and require immediate exclusion.
- Employees showing symptoms of vomiting, diarrhea, or jaundice must be excluded from the operation entirely.
- Food handlers with sore throat and fever should be restricted from working with food, or excluded if serving high-risk populations.
- Returning to work after illness requires being symptom-free for at least 24 hours or obtaining written clearance from a licensed medical professional and health authority.
3.3 Employee Illness Reporting & Exclusions
Quick Answer: Food handlers must report specific illness symptoms and pathogen diagnoses to their manager immediately. Managers must restrict employees (assign to non-food tasks) for symptoms like sore throat with fever in general establishments, or exclude them (send home completely) for vomiting, diarrhea, jaundice, or diagnosis with any of the "Big 6" pathogens. Employees serving high-risk populations face stricter exclusion rules.
Sick food handlers represent one of the most hazardous threats to public health in foodservice. Even a minor infection can contaminate food supplies, leading to severe illness, hospitalization, or death among consumers. Food service managers and food handlers share a legal and ethical responsibility to monitor health symptoms, enforce illness reporting protocols, and strictly apply regulatory exclusions and restrictions when illness strikes.
The "Big 6" Foodborne Pathogens
The FDA Food Code identifies six highly contagious biological pathogens known as the "Big 6". These pathogens have an extremely low infectious dose—meaning consuming just a few microscopic cells causes severe illness—and are shed in high numbers in human feces or vomit.
| Pathogen Name | Common Sources & Transmission |
|---|---|
| 1. Norovirus | Contaminated water, ready-to-eat food, infected food handlers (leading cause of illness) |
| 2. Hepatitis A Virus | Human feces, contaminated water, shellfish from polluted waters, unwashed hands |
| 3. Shigella spp. | Food or water contaminated by human feces, spread easily by flies and dirty hands |
| 4. Shiga toxin-producing E. coli (STEC) | Raw/undercooked ground beef, contaminated produce, unpasteurized milk |
| 5. Salmonella Typhi | Humans carrying bacteria in blood/feces, contaminated water, ready-to-eat food |
| 6. Nontyphoidal Salmonella | Poultry, eggs, meat, unpasteurized milk, produce (e.g., tomatoes, peppers) |
Mandatory Action: If a food handler is diagnosed by a medical professional with ANY of the Big 6 pathogens, the manager MUST EXCLUDE the employee from the operation immediately and notify the local regulatory health authority.
Key Illness Symptoms to Report
Food handlers must notify management before reporting for duty if they experience any of five key symptoms:
- Vomiting
- Diarrhea
- Jaundice (yellowing of skin and eyes)
- Sore Throat with Fever
- Infected Wound or Lesion containing pus on hands, wrists, or exposed body parts
Managing Infected Wounds & Lesions
Action depends on wound location:
- On Hands or Wrists: Cover completely with an impermeable cover (waterproof bandage or finger cot), AND wear a single-use glove over the cover at all times.
- On Exposed Arms: Cover completely with an impermeable bandage.
- On Other Body Parts: Cover completely with a dry, tight-fitting bandage.
- If the wound cannot be properly covered, the employee must be restricted from handling food, equipment, and utensils.
Restricting vs. Excluding Employees
When an employee exhibits illness symptoms or diagnoses, managers take regulatory action based on symptom type and population served.
┌───────────────────────────────┐
│ EMPLOYEE ILLNESS REPORTED │
└───────────────┬───────────────┘
│
┌──────────────────────────┴──────────────────────────┐
▼ ▼
┌──────────────────────────────┐ ┌──────────────────────────────┐
│ RESTRICT EMPLOYEE │ │ EXCLUDE EMPLOYEE │
├──────────────────────────────┤ ├──────────────────────────────┤
│ • Reassign to non-food tasks │ │ • Send home completely │
│ • Sore throat with fever │ │ • Vomiting or Diarrhea │
│ (General Population) │ │ • Jaundice │
│ • Uncovered wound on arm │ │ • Diagnosis of Big 6 │
└──────────────────────────────┘ │ • Sore throat with fever │
│ (High-Risk Population) │
└──────────────────────────────┘
1. Restricting an Employee
- Definition: Preventing an employee from working with or around exposed food, clean equipment, utensils, linens, and unwrapped single-service items.
- Allowed Duties: The employee may perform non-food duties, such as taking inventory in an office, sweeping dining room floors away from food, or handling paperwork.
- Primary Trigger: A food handler who has a sore throat with fever in an establishment serving the general public.
2. Excluding an Employee
- Definition: Completely banning an employee from entering the foodservice facility or working in any capacity.
- Primary Triggers:
- Symptoms of vomiting or diarrhea.
- Symptoms of jaundice.
- Diagnosis of any of the Big 6 pathogens.
- A food handler with a sore throat with fever working in a facility serving a High-Risk Population.
High-Risk Populations (The "YOPI" Group)
Facilities serving vulnerable populations—such as hospitals, nursing homes, senior living centers, daycares, and elementary schools—have strict zero-tolerance policies. Because infants, elderly, pregnant women, and immunocompromised individuals (YOPI) are susceptible to severe complications or death from foodborne illness, employees serving these groups must be excluded for symptoms (like sore throat with fever) that would only warrant restriction in a normal restaurant.
Returning to Work & Regulatory Clearance
Once an employee has been restricted or excluded, specific regulatory clearance requirements must be satisfied before returning:
1. Returning After Vomiting or Diarrhea
Excluded employees may return to work ONLY when meeting one of the following criteria:
- They have been symptom-free for at least 24 hours without medication.
- They provide written medical documentation from a licensed practitioner stating they are free of infection.
2. Returning After Jaundice
Jaundice is a hallmark symptom of Hepatitis A infection. The manager must notify the local health department immediately upon discovering jaundice:
- Employees with jaundice must be excluded if ill for 7 days or less.
- Returning to work requires written clearance from a medical practitioner AND explicit approval from the local health authority.
3. Returning After Big 6 Pathogen Diagnosis
If an employee was excluded due to a Big 6 pathogen diagnosis:
- The manager must work directly with the employee's physician and the local health department.
- Lifting exclusion requires written medical release AND regulatory authority clearance confirming negative stool samples or resolution of infection according to health code standards.
A food handler at a senior living facility reports arriving at work with a sore throat and fever. What action must the manager take?
A food handler has been excluded from work due to vomiting and diarrhea. What is the minimum requirement for them to return to work without a doctor's note?