14.2 Crime and Fidelity Coverage
Key Takeaways
- ISO commercial crime is written on two trigger bases: the Loss Sustained Form CR 00 21 (loss must occur during the policy period and be discovered within one year of cancellation) and the Discovery Form CR 00 20 (loss discovered during the policy period regardless of when it occurred).
- Insuring Agreement 1, Employee Theft, is the fidelity-bond core of the policy and protects the employer against dishonest employee acts; it can be written per-loss or per-employee.
- Computer and Funds Transfer Fraud (Agreement 5) and Funds Transfer Fraud (Agreement 6) respond to electronic theft, while Forgery or Alteration (Agreement 2) covers checks and drafts.
- Crime forms exclude inventory shortages proven only by an inventory computation and indirect/consequential loss, two heavily tested exclusions.
- Fidelity bonds differ from surety bonds: a fidelity bond is two-party first-party protection against employee dishonesty, while a surety bond is a three-party guarantee of performance.
The ISO Commercial Crime Architecture
Commercial crime insurance protects a business against loss of money, securities, and other property caused by theft, fraud, and employee dishonesty. ISO offers a Commercial Crime Coverage Form (for businesses) and a Government Crime Coverage Form (for public entities), each in two flavors based on how a claim is triggered:
- Loss Sustained Form (CR 00 21): the loss must be sustained (occur) during the policy period and be discovered no later than one year after the policy ends (or is canceled). This is the most common commercial version.
- Discovery Form (CR 00 20): the loss must be discovered during the policy period (or within 60 days after expiration), regardless of when it occurred. Discovery forms can reach back to acts committed before inception, subject to prior-insurance conditions.
Knowing which trigger answers a fact pattern — “when did it happen” versus “when was it found” — is the most-tested crime concept.
The Insuring Agreements
A crime policy is a menu. The insured selects insuring agreements and a limit for each. The standard ISO agreements:
| # | Insuring Agreement | What it covers |
|---|---|---|
| 1 | Employee Theft | Dishonest acts of employees (the fidelity core) |
| 2 | Forgery or Alteration | Forged/altered checks, drafts, promissory notes |
| 3 | Inside the Premises — Theft of Money & Securities | Robbery/safe burglary on premises |
| 4 | Inside the Premises — Robbery/Safe Burglary of Other Property | Other covered property |
| 5 | Outside the Premises | Money/securities/property in a messenger's care |
| 6 | Computer & Funds Transfer Fraud | Electronic theft via computer/fraudulent transfer |
| 7 | Money Orders & Counterfeit Money | Acceptance of bad instruments |
Employee Theft (Agreement 1) is the descendant of the fidelity bond. It can be written on a per-loss basis (one limit per occurrence regardless of how many employees) or a per-employee basis (limit applies separately to each dishonest employee). Coverage ends for an employee as soon as the insured learns of a prior dishonest act — a key conditional trap.
Exclusions and the Fidelity vs. Surety Distinction
Two Heavily Tested Exclusions
- Inventory shortages: loss proven only by an inventory computation or profit-and-loss computation is excluded. The insured needs independent evidence of employee theft — a missing-inventory number alone does not trigger coverage.
- Indirect/consequential loss: the policy pays the direct loss of covered property, not lost income, fines, or business-interruption-type damages flowing from the crime.
Also excluded: acts of the named insured/owners, war, and (for most agreements) loss of trade secrets/intellectual property.
Fidelity Bonds vs. Surety Bonds
This comparison appears on nearly every P&C exam:
| Fidelity bond | Surety bond | |
|---|---|---|
| Parties | Two (insurer, insured employer) | Three (principal, obligee, surety) |
| Protects against | Employee dishonesty | Principal's failure to perform |
| Premium | A purchased insurance cost | A fee for a guarantee; surety expects no loss |
| Loss recovery | First-party loss to employer | Surety seeks reimbursement from principal |
A fidelity bond is functionally first-party employee-dishonesty insurance. A surety bond is a guarantee — the surety can pursue the defaulting principal to recover what it pays the obligee.
Worked Example — Trigger and Limit
An accountant embezzles $60,000 over 18 months, beginning eight months before the current policy incepted. The current policy is a Loss Sustained Form (CR 00 21) with a $50,000 Employee Theft limit (per-loss basis), and there was a prior policy with the same insurer.
- The Loss Sustained Form pays losses sustained during its own period; pre-inception losses fall to the prior policy under the loss-sustained continuity rules, subject to the limit in force when each portion was sustained.
- If the entire $60,000 had been sustained during the current period, the per-loss limit caps recovery at $50,000 — the policy does not pay the full $60,000.
- Had the policy been a Discovery Form (CR 00 20) discovered now, the full 18-month loss could be presented to the current policy regardless of when committed, again capped at the $50,000 limit.
The number paid is governed by the limit; the form merely decides which policy period the loss attaches to.
An employer discovers that a bookkeeper stole funds over the past two years. The crime is found and reported only because year-end inventory and profit-and-loss figures don't reconcile; there is no other evidence of theft. Under an ISO commercial crime form, what is the likely result?
Which statement correctly distinguishes a fidelity bond from a surety bond?
Discovery vs. Loss-Sustained Forms and Bond Distinctions
Crime policies use one of two coverage triggers:
| Form | Covers losses... |
|---|---|
| Discovery form | Discovered during the policy period (or extended discovery period), even if they occurred earlier |
| Loss-sustained form | Sustained (occurred) during the policy period and discovered within a stated time after |
Fidelity bonds / employee dishonesty protect the employer against losses from dishonest employees (theft, embezzlement). They are two-party (insurer guarantees the employer). A surety bond is three-party (surety, principal, obligee) guaranteeing the principal will perform an obligation — fundamentally different from insurance.
| Instrument | Parties | Protects against |
|---|---|---|
| Fidelity bond | Two (insurer, employer) | Employee dishonesty |
| Surety bond | Three (surety, principal, obligee) | Principal's failure to perform |
Trap: employee dishonesty (fidelity) covers the employer's loss from its own employees; it does not cover theft by non-employees (that is robbery/burglary/theft insuring agreements) or the third-party performance guaranteed by a surety bond.
How does a fidelity bond differ from a surety bond?